Kashif Fairoze

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Experience of 11+ years in incident management, problem management, change management, operations, service delivery and client servicing. Proficient in conducting resource planning, creating charts and schedules, managing risks and issues, monitoring and reporting progress, working in coordination with the vendors and business partnering. Proficient in ITIL methods and processes for supporting server and client operating systems and applications in Microsoft environment, with enhanced quality and efficiency. Adept in handling large technical teams.

change management incident management service management

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Kashif sm resume

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Experience of 11+ years in incident management, problem management, change management, operations, service delivery and client servicing. Proficient in conducting resource planning, creating charts and schedules, managing risks and issues, monitoring and reporting progress, working in coordination with the vendors and business partnering. Proficient in ITIL methods and processes for supporting server and client operating systems and applications in Microsoft environment, with enhanced quality and efficiency. Adept in handling large technical teams.

change management incident management service management

Kashif Fairoze

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Kashif sm resume