The document discusses how Intel vPro technology can provide benefits to managed service providers (MSPs) like reduced hardware and software repair times, lower deskside visits, and power savings for customers. It provides real-world examples from MSPs of reductions in repair times of 33-92% for hardware and 50-83% for software using vPro. MSPs can see margins around 5% higher on average for clients using vPro systems. The document encourages MSPs to start activating and utilizing vPro capabilities on Intel-based PCs and notebooks through their Kaseya management console.
11. What Do MSPs Think Of Intel vPro Technology? Sabio Kaseya Video
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13. Intel ® Core™2 processor with vPro™ technology Intel ® Centrino ® with vPro™ technology Intel ® Core™2 processor with vPro™ technology (2007) Intel ® Centrino ® 2 with vPro™ technology Intel ® Core™2 processor with vPro™ technology (2008) Intel ® Core™ vPro™ processor family (2010) Intel ® Active Management Technology Version AMT 2.0 AMT 2.2 AMT 2.5 AMT 2.6 AMT 3.0 AMT 4.0 AMT 5.0 AMT 6.0 DASH 1.0 DASH 1.1 Boot Control Power State Management HW & SW Inventory HW Alerting X X X X X X X X X X Serial Over LAN, IDE Redirect X X X X X X X X X Non Volatile Memory X X X X X X X X X Agent Presence X X X X X X X X System Defense Filters X X X X X X X X ME Wake on LAN X X X X X X X Cisco SDN* X X X X X Remote Configuration X X X X X X Access Monitor Operation X X X Wireless Management in Sleep States 2 X n/a laptops Microsoft NAP* X X X Fast Call for Help, Remote Scheduled Maintenance, and Remote Alerts from outside corporate firewall 2 X (w/o RPAT) Wired LAN Wired and Wireless LAN Enhanced system defense filters X X X IPv6 support X HW-based, out-of-band KVM (keyboard, video, mouse) X TBD
17. Quantified Real-World Benefits Saving Time and Money with Intel vPro manageability Significant reductions in service delivery cost Substantial customer power cost savings “ Managed services margins can be approximately double that of a break-fix business, if you do it correctly. You have to drive the right efficiencies. vPro allows our people to be more productive .” Joseph Axne, President IT Guru * For MSPs with management consoles supporting SOL/IDEr “ Without tools like vPro, we would be a one-to-one business—one technician to one problem. With vPro, we can drive a one-to-many process that lowers our costs and allows us to serve the customer better by getting to their problem faster .” Dan Tomaszewski, President Green Light Business Technology Value Result Time to repair hardware issues Decreased 33%-92% Time to repair software issues* Decreased 50%-83% PC downtime Decreased 25%-94% Time to 95% patch saturation Decreased 67%-99% Power cost savings per PC over 3 year Saved $150-$630 per PC
Without vPro KVM only works when the OS is up You must pre-install the KVM “server” on every PC, before you can “viewer” in your console. With vPro Intel AMT KVM works both below and within the OS; eg. you can edit the BIOS AND Windows registry The Intel AMT KVM is installed in the BIOS, no need to load SW in the OS and works without the OS running Supports industry standards: RealVNC Viewer v4.x