CSUN 2023 Presentation Designing with Mental Health in Mind by Karey Jo Wise and Albert Kim

1. Design with Mental
Health in Mind
Albert Kim
Karey Jo Wise

2. Agenda
1. Introduction
2. Personal Journey: Empathy Building
3. Current State of Global Mental Health
4. Stigma
5. Usability & Accessibility Suggestions
6. Inclusive Hiring
7. Equitable Workplace
8. Contact
2

3. Karey Jo Wise
Sr. Accessibility Engineer @
Pearson
Masters in Assistive Technology
CSUN 2020
Former Teacher of the Blind
Mom and Dog Mom
3

4. Karey Jo
GAD: Generalized Anxiety Disorder
PTSD: Post Traumatic Stress Disorder
RSHL : Reverse Slope Hearing Loss
Glass Child: My Brother has multiple disabilities
Queer
4

5. Albert Kim
- Digital Accessibility Consultant
- Public Speaker
- Executive Director,
Accessibility NextGen
- Disability:IN NextGen Leader
- Teach Access Fellow
5

6. Mental Health Disorders
Incidence
• 1 in 5 Adults in the US
• 52.9 Million in 2020
• Common
• Higher incidence in
areas which have
suffered a hazardous
event
Increase
• 25% Increase in first
year of pandemic
• 58% of people ages
18 to 29 experience
high levels of
psychological distress
Treatment
Only half of people with
mental illness receive
treatment
• Stigma
• Poverty
• Lack of trained Mental
health professionals
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7. Prevalence
of
Mental
Illnes
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8. Stigma
• Popular Media Portrayal
• Casual Joke & Colloquial Expression
• Inspirational ”Porn” & Motivational Self-Help Quotes
• It’s not real. It’s all in your head.
• Character Flow/Weakness
• Accommodation is cheating
8

9. Visible Vs Invisible Stigma
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10. Content Warnings
10

11. Filters
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12. • Empathy
• Great teammate
• Perseverance
• Brainstorming ideas
• Creativity
• Ownership
• Responsibility
Hire More
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13. Best Practices: Inclusive Hiring
• Create a simple process from application to onboarding
• Provide all applicants with interview questions or topics prior to
interview
• Include salary on the job listing
• Encourage disclosure
• Clear easily accessible accommodations
• Recordings & Documentation
• Guided step by step onboarding process
• Room for flexibility
• No sudden surprises
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14. Best Practices: Building Equitable Workplace
• Simple Disclosure process
• Clear task communication
• One size fits all
• Agile: fast, fast, fast
• Negative feedback vs. Positive feedback
• Go as a team or alone?
• No assumptions
14

15. Contact Information
DJKAlbert@gmail.com
Linkedin.com/DJKAlbert
- Training
- Public Speaking
- Consulting
- Accessibility audits
Karey Jo Wise
Kareyjo.wise@pearson.com
Linkedin.com/in/KareyJoWise
-Accessibility Audits
-Disability Advocate
-Public Speaking
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Albert Kim
May is Mental Health Awareness Month!

16. • https://www.who.int/news/item/02-03-2022-covid-19-pandemic-
triggers-25-increase-in-prevalence-of-anxiety-and-depression-
worldwide
• https://www.pewresearch.org/fact-tank/2022/12/12/at-least-four-
in-ten-u-s-adults-have-faced-high-levels-of-psychological-
distress-during-covid-19-pandemic/
• https://www.frontiersin.org/articles/10.3389/fpsyg.2021.638377/f
ull
Resources
20XX Pitch deck title 16