Clarity First - You

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This document provides an overview and summary of key concepts from the book "Clarity First" about gaining clarity. It discusses what clarity is, why it is needed, and how to achieve it. Specific techniques presented for improving clarity include using the "Five P's" of purpose, priorities, process, performance and problem solving. The document also discusses different "types" of clarity in terms of being a clarity pursuer, avoider or blind. It provides tips for writing clear emails and asking clarifying questions. Overall, the document promotes the idea that clarity allows for faster and easier task completion, builds confidence and trust, and emphasizes mindfulness and metacognition as keys to operating with clarity.

Business

2
Clarity:
What it is
Why you need it
How to get it
www.clarityfirstbook.com
www.clarityfirstquiz.com

Clarity First Summer Webinar Series
3
www.TKMG.com/webinars + YouTube, Vimeo, and Slideshare
1 2
3 4

5
PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM
SOLVING
PURSING ORGANIZATIONAL CLARITY:
THE FIVE P’S
www.clarityfirstbook.com
www.clarityfirstquiz.com

6
…YOU
Organizational clarity begins with…

7
© 2018 Karen Martin | clarityfirstbook.com

CLARITY TAXONOMY
Consistently pursues clarity
as both information provider
and information recipient
CLARITY PURSUER
Type 1: Intentional deceit
Type 2: Strategic ambiguity
Type 3: Willful ignorance
CLARITY AVOIDER
Type 1: Unaware
Type 2: Aware; cannot perceive value
CLARITY BLIND
© 2018 Karen Martin | clarityfirstbook.com | pp. 221-226

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What is your primary mode of operating?
© 2018 Karen Martin | clarityfirstbook.com | pp. 221-226

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Benefits of Operating with Clarity
• Faster to accomplish tasks
• Easier to accomplish tasks well
• Less psychic energy required
• Builds confidence
• Builds trust

Percent Complete & Accurate (%C&A)
1 2 3
80% 95%50%
15
Rework: Correct or Add or Clarify

Do you communicate with clarity? Do you listen for clarity?

You have a right—and a duty—to ask for clarity.
24

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Primary Modes of Information Provision
• Written
• Verbally
• Non-verbally

26
© 2018 Karen Martin | clarityfirstbook.com
Clarity First: Communication Pathways (Chapter 7)

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Clarity First: Communication Pathways (Chapter 7)
© 2018 Karen Martin | clarityfirstbook.com

Write Clearer Emails
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1. Purpose: FYI or request?
• If FYI – why does this matter to the recipients?
• If request – for information, decision, or action?
2. Background (Concise! Relevant information only)
3. Repeat “the ask”
4. Formatting – numbered sections, bold topics, use
color font or highlighting to emphasize important
information

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Clear Email Tip #1:
State the purpose of the email, then provide details

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Clear Email Tip #2:
Number your items, include a topic, add space

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Clear Email Tip #3:
Highlight Actions/Decisions the Recipient Needs to Take

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www.clarityfirstbook.com
Chapter 6, pp. 168-209© 2018 TKMG, Inc. All rights reserved.
P D S A

Clarifying Questions via Humble Inquiry
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• Curiosity vs. judgement
• Open-ended
• What? How? (best)
• Who? When? Which? (when needed)
• Why? (be careful)
• One question at a time
• Avoid leading questions
© 2018 Karen Martin | clarityfirstbook.com

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Mindfulness:
The Key to Operating with Clarity
Paying attention—purposefully
and nonjudgmentally—in the
present moment.

38
Introduction to
Mindfulness Meditation:
Clarity First, pp. 276-279

39
Metacognition
met·a·cog·ni·tion:
medəˌkäɡˈniSH(ə)n
noun
Awareness and
understanding of one’s
own thought processes

Your Clarity Action Plan
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1. One thing you will do more of:
_____________________________________
2. One thing you will start doing:
_____________________________________
3. One thing you will stop doing:
_____________________________________

44
www.clarityfirstbook.com
www.clarityfirstquiz.com
What could you
accomplish with
greater clarity?

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2. 2 Clarity: What it is Why you need it How to get it www.clarityfirstbook.com www.clarityfirstquiz.com

3. Clarity First Summer Webinar Series 3 www.TKMG.com/webinars + YouTube, Vimeo, and Slideshare 1 2 3 4

4. 4 COHERENCE PRECISION ELEGANCE

5. 5 PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM SOLVING PURSING ORGANIZATIONAL CLARITY: THE FIVE P’S www.clarityfirstbook.com www.clarityfirstquiz.com

6. 6 …YOU Organizational clarity begins with…

8. CLARITY TAXONOMY Consistently pursues clarity as both information provider and information recipient CLARITY PURSUER Type 1: Intentional deceit Type 2: Strategic ambiguity Type 3: Willful ignorance CLARITY AVOIDER Type 1: Unaware Type 2: Aware; cannot perceive value CLARITY BLIND © 2018 Karen Martin | clarityfirstbook.com | pp. 221-226

10. 10

11. 11 Clarity First, p. 9

12. 12 Benefits of Operating with Clarity • Faster to accomplish tasks • Easier to accomplish tasks well • Less psychic energy required • Builds confidence • Builds trust

13. 13

14. 14

15. Percent Complete & Accurate (%C&A) 1 2 3 80% 95%50% 15 Rework: Correct or Add or Clarify

16. 16

17. 17

18. 18

19. 19

20. Do you communicate with clarity? Do you listen for clarity?

21. 21

22. 22 22

23. 23 23

24. You have a right—and a duty—to ask for clarity. 24

25. 25 Primary Modes of Information Provision • Written • Verbally • Non-verbally

28. Write Clearer Emails 28 1. Purpose: FYI or request? • If FYI – why does this matter to the recipients? • If request – for information, decision, or action? 2. Background (Concise! Relevant information only) 3. Repeat “the ask” 4. Formatting – numbered sections, bold topics, use color font or highlighting to emphasize important information

29. 29 Clear Email Tip #1: State the purpose of the email, then provide details

30. 30 Clear Email Tip #2: Number your items, include a topic, add space

31. 31 Clear Email Tip #3: Highlight Actions/Decisions the Recipient Needs to Take

33. 33

34. 34

35. Clarifying Questions via Humble Inquiry 35 • Curiosity vs. judgement • Open-ended • What? How? (best) • Who? When? Which? (when needed) • Why? (be careful) • One question at a time • Avoid leading questions © 2018 Karen Martin | clarityfirstbook.com

36. 36 Mindfulness: The Key to Operating with Clarity Paying attention—purposefully and nonjudgmentally—in the present moment.

37. 37 THE CLARITY PAUSE

38. 38 Introduction to Mindfulness Meditation: Clarity First, pp. 276-279

39. 39 Metacognition met·a·cog·ni·tion: medəˌkäɡˈniSH(ə)n noun Awareness and understanding of one’s own thought processes

40. 40 Clarity and YOU

41. 41 Y O U M A T T E R

42. Your Clarity Action Plan 42 1. One thing you will do more of: _____________________________________ 2. One thing you will start doing: _____________________________________ 3. One thing you will stop doing: _____________________________________

43. 43 43

44. 44 www.clarityfirstbook.com www.clarityfirstquiz.com What could you accomplish with greater clarity?

Clarity First - You

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