1. K A R E N S F E D U K
56 Durham Road Dover, NH 03820 603-969-9463 kkf_54@yahoo.com
Medical Assistant/Medical Office Coordinator
Dedicated and technically skilled business professional with a versatile administrative support skill set developed
through experience as an office manager, administrative assistant, medical assistant and secretary.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to
increase efficiency, customer satisfaction and the bottom line.
Offer computer skills in Electronic Medical Records, MS Office Suite and other applications/systems.
Key Skills
Office Management
Facilitate Patient Flow
Staff Development & Training
Coding, Office and Surgical
Patient and Insurance Receivable
EMR Management
EMR Management
Inventory Management
Expense Reduction
Experience
CORE PHYSICIANS, ATLANTIC UROLOGY, Exeter, NH 2012 to Present
Medical Assistant/Medical Office Coordinator
Current responsibilities include checking in and out patients at a very busy medical office with 3 providers and 9
support staff including myself. On a daily basis I address the needs on average of 80 patients. Their needs vary from
simply scheduling there next appointment to complexscheduling of imaging,labs, appointmentswith other specialists,
ie oncology as well as improving their mental well being. Other responsibilities can include billing issues, medication
issues, authorizations, medical record integrity and always working within the laws of HIPPA.
On-going daily training of skill sets to improve the quality of care being delivered, as well as ensuring high performance,
meeting the needs of our patients and physicians.
Responsibilities include but are not limited to A/R collections, billing, closing and balancing day sheets as well as bank
deposits and patient relations.
SEACOAST FOOT SURGERY ASSOCIATES, Portsmouth, NH 2006-2012
Office Manager 2010 to 2012
Administrative Assistant/Medical Assistant 2006 to 2012
BELLAVISIO SALON, Dover, NH 2003-2004
Nail Technician
BTU INTERNATION, Billerica, MA 2000-2004
Manufacturing Consultant
SIPEX CORPORATION, Billerica, MA 1996-2000
Systems Analyst
Education
MCINTOSH COLLETE, Dover, NH 2006
Associates in Science