1. Karen T. Duling
502-310-9205 kduling1@gmail.com
Profile:
An innovative leader; recognized for my positive attitude, hard work and dedication. I have strong
leadership, sales and interpersonal skills. Excellent networker. I am fast-paced, creative, “ideas”
person with vision and an entrepreneurial attitude. Experienced Manager, Recruiter and National
Sales Director.
Experience:
July 2014 – Present - Recruiting Process Manager – Integrity Staffing, Louisville, KY
 Supervised up to three offices that were responsible for high volume hiring, filling
thousands of openings at the largest Amazon Fulfillment Center in the nation. These were
both Direct Hire and temporary roles.
 Recruited, trained and coached Placement Specialists (recruiters)
 Supervised the completion of I-9 documentation using E-Verify
 Implemented a successful ESL program
 Partnered with community organizations building relationships that are mutually beneficial
 Utilize applicant tracking software, create reports using Excel, study data and manage
order priorities
 Responsibilities include: attending job fairs, maintaining inventory, facilities management
 Traveled to different states to set up Direct Hire events, hire staff, open new office.
 Utilized Salesforce, Workforce, and OnBase software
June 2011 – Mar. 2014 - Recruiter – Humana, Inc., Louisville, KY
 Started as a H.R. Assistant scheduling interviews
 Promoted to Recruiter for the mail order pharmacy
 Moved to the high volume team which included recruiting for call centers and working with
contingent labor
 Utilized Taleo software
Mar. 2008 – Jan. 2011 - Admissions’ Officer, Sullivan University, Louisville, KY
 Recruited students to attend Sullivan’s undergraduate programs
 Utilizing CampusVue software, I tracked applicant data and ran reports
 Gave campus tours, met with students and parents, accepted applications for enrollment
 Named Rising Star in first year
Nov. 2006 – Mar. 2008 - Guest Service Team Lead, Target Stores, Louisville, KY
 Supervised the front end of the store including cashiers, guest service, and the food court
 Responsible for “selling” the Target credit card
 Ensured that all breaks and lunches were taken per compliance standards
Sept. 2001 – Sept. 2006 - Director, Home & Garden Party, Body Shop at Home, Orlando, FL
 Recruited, trained and motivated sales staff

2. Karen T. Duling Resume
Page 2
913 Watt Street Jeffersonville, IN 47130 – 502-310-9205
May 1990 – Sept. 2001 - Senior National Sales Director Petra Fashions, FL and TN
 Recruited/trained/led a team of 500 sales associates/30 managers (including two National
Sales Directors)
 Motivated sales staff, developed/implemented training for managers
 Facilitated meetings
 Gave motivational/training speeches to as many as 500 sales people
 Analyzed and evaluated sales statistics to better improve productivity/increase sales
 One of the top seven managers in the nation growing a $1.7 million dollar sales team
 Was the #2 recruiter (nationally)
 Continually recognized as a top recruiter, earned many incentive trips/prizes
Education:
 Master of Science - Conflict Management, Sullivan University – March 2010 - Graduated
Summa Cum Laude - 4.0 G.P.A.
 B.S. Business Administration, University of Phoenix 2008 – 3.74 G.P.A.
 Graduate, Dale Carnegie Effective Communication Skills and Sales Advantage Training –
Named “Human Relations” Award Recipient, received Recognition and Continuous
Performance Awards
Skills:
Technical:
Type 80 wpm, Power-Point, Microsoft Word, Publisher, Excel, Outlook, CampusVue,
Salesforce, Workforce and Taleo. Excellent proofreader, experienced researcher and
internet savvy.
Work experience:
Top recruiter, salesperson, motivator, manager and public speaker. Proponent of positive
recognition for motivation. Experienced in building and motivating successful teams.
Personal skills:
Fast paced, positive person with strong leadership skills. Problem solver, top recruiter, goal
driven hard worker, extremely ethical, strong sales ability. Excellent listening skills,
entrepreneurial attitude.
Conflict Management skills:
Facilitation, group problem solving, mediator, ethics, negotiation, alternative dispute
resolution methods, managerial communication skills and conflict in culture.
Community:
Board Member - Charlestown High School College and Career Readiness Board 2015-present