1. Karan Malhotra
E-Mail: karan_pro321@outlook.com
Mobile: 8527838882/9958099822
 7 years of total work experience
 Good working knowledge of MS Office (Advance Excel, Access, Power Point and Word)
 Good working knowledge of tools like InterAction, RaPID Contract Management System, GPMS and Access
Database
 Proven skills in making reports with quality
 Data cleansing & mining
 Excellent communication & interpersonal skills with proven abilities in Customer Relationship Management
& Team Management
CORE COMPETENCIES
 Reporting and KPI Analysis
 Automation Process
 Quality improvement process
 Support Reporting Desk Project
WORK EXPERIENCE
OSC Services Private Limited
As a direct report to the Central Analysis Team (London), the Senior Analyst is in charge of preparing detailed
analysis and reporting on the overall performance of different practice areas and sectors on client, office,
regional levels.
Senior Analyst (Reporting - HR Operation) Oct 2011 - Present
Key Responsibilities:
 Generating and consolidating financial and business development reports.
 Preparation of Ad-Hoc & standard reports as needed by Operational/financial management.
 Perform complex data analysis in support of Ad-Hoc and standing customer requests.
 Proactively maintain and present quality analysis including dashboards & presentations.
 Preparation of Access Queries as per request and draw correct inferences, in keeping the objectives of
the analysis required by requestor.
 Preparing and monitoring all reports (daily, weekly, monthly, and quarterly). Reviewing reports for
accuracy and resolve any discrepancies.
 Handling calls with overseas teams and Partners, providing them status of the ongoing processes and
tasks.
 Coordinating with Partners and External Teams to determine their new reporting requirements.
 Preparation of documents and Standard Operating Procedures for the Reporting Processes including
testing of new queries for data extraction.
 Design, build, and implement new report formats and layouts on a customized basis as requested by
the Managers and Partners of firm.
 Preparing KC-KPI reports (daily, weekly, monthly, and quarterly)
 Academy & Training Administration (Evaluation Reports)
 HR Operation (Trainee Appraisal, Reporting Relationship, Leave and absence record, Recruitment data
update, Generating recruitment report)
 Performing different activities for onshore/ offshore team, lawyers & fee earners
 Completion of different "Administrative Tasks" or basic research requests
 General support using the MS Office package

2. BACS (Bank of America Continuum Solutions)
A non-bank subsidiary of Bank of America Management Corporation, BA Continuum Solutions Private Limited
provides business processing and technology solutions exclusively to Bank of America, in support of Investment,
Wholesale and Consumer Banking operations.
Senior team member – Wholesale banking operations May 2008 - Oct 2011
Key Responsibilities:
 Involve Process Account Management (Opening & Closing)
 I had been work flow coordinator Since August, 2009
 I had been rigorously involve in audit of the process
 Extending support for handling clarifications and review for balance disbursement task below $ 1000
 Team Handling in the absence of Team Leader, which also included co-ordination with Lob (Line of
Business - USA)
 As a part of process requirement I was the only associate to cover one shift to providing account
analysis relationship information
 Publishing process CTQ reports on daily basis
 Disbursed the Funds through Cashier Check & IBT
 Maintenance of analysis fees charges and other charges
ACADEMIC DETAILS
 Bachelor of Commerce from Delhi University from 2004 to 2007
 PGDBA in Finance from SCDL (2013)
 Basic Computer Course.
ACHIEVEMENTS
 Successfully completed one YB project therefore reducing average time spends for KC KPI report from
04 hours to 1.5 hours.
 I had successfully completed one replication in the process therefore reducing average time spend on
purge request from 110sec to 40sec per request
STRENGTHS
 Friendly, enthusiastic and persuasive in hard solution.
 Unique combination of creativity with good computer skills.
 Excellent communication of creative and professional demeanor gained through extensive interaction
with the people.
TRAININGS ATTENDED
 Banking Domain Training
 Six Sigma Yellow Belt Training
 Anti Money Laundering
 Risk and Compliance
 Understanding Global Payments
 Intermediate and advanced PowerPoint training
 Advanced Excel VBA Training from IISASTR
PERSONAL DETAILS
Father's Name : Late Mr. Anil Malhotra
Permanent Address : H. No.–193-A, Street no-6, Jwala nagar, Shahdara, Delhi-110032
Date of Birth : 08th August, 1986
Marital Status : Married
Hobbies : Dance and Music.
Karan Malhotra