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OPEN'17 Essent
18th May 2017 | Michiel Van Wambeke
Who am I
• Infrastructure Architect in Nova
• Back office implementation
• 100% Cloud
• Essent Belgium as part of Innogy
• 5th in Belgium
• 5th in Europe
https://www.linkedin.com/in/michiel-van-wambeke-2a91854/
What did we try to achieve in Nova
• Near zero licensing cost
• Pay per use model
• Different Components, loosely coupled
• Possible to replace each component
• Fully automated “Delivery pipeline”
• Continuous Integration / Continuous Deployment
• Supported from Infrastructure up
• Secure platform
• Mijn-essent and backoffice user will use the same platform
What choices did we make
• AWS
• Puppet/Hiera
• Jenkins
• Nexus
AWS
Plus
• Pay per use model
• Largest open source stack and tooling
• At time of choice , most mature
Considerations
• Vendor lock-in :
• RDS usages
• Data Migration Services ( DMS )
• No abstraction in API calls
• Necessity for scale out
Puppet/Hiera
• Puppet vs Angular vs Chef vs …
• Client vs Clientless
• syntax
• All configurations parameters are saved in Hiera
• Necessity if you have 22 environments , that all are just a little different
• Public keys for connection are stored in simple AD
Jenkins / Nexus
Strongly rely on Jenkins for enabling Developers
• One push deploys
• Startup / shutdown Environments
Store artifacts in Nexus
Security
- No public facing application servers
- Webservers for content
- Reverse proxy
- SFTP server for files
- All outgoing HTTP/HTTPS traffic over proxy
- Concept of steppingstone for management Servers
- Usage of Black hole
- Databases encrypted ( one simple click in RDS )
- All instance volumes encrypted
- Security groups apply least access principle
Monitoring / Logging
Zabbix
• Dashboard building
• Schedule for sending errors to whom and what channel
Graylog
• Central logging
• Functional application logging
• Correlation between logging over the different applications
• Infrastructure logging
• Audit logging ( access review )
Facts and figures
• Backoffice will support up to 1 Million
• Currently 20 environments are in use
• Uptime exl. planned downtime is 100% since go live 20 Feb.
• The infrastructure from ground up was built with 4 developers (+2 people on
service desk for bugs and access tickets )

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OPEN'17_2_Customer Experience_Essent

  • 1. OPEN'17 Essent 18th May 2017 | Michiel Van Wambeke
  • 2. Who am I • Infrastructure Architect in Nova • Back office implementation • 100% Cloud • Essent Belgium as part of Innogy • 5th in Belgium • 5th in Europe https://www.linkedin.com/in/michiel-van-wambeke-2a91854/
  • 3. What did we try to achieve in Nova • Near zero licensing cost • Pay per use model • Different Components, loosely coupled • Possible to replace each component • Fully automated “Delivery pipeline” • Continuous Integration / Continuous Deployment • Supported from Infrastructure up • Secure platform • Mijn-essent and backoffice user will use the same platform
  • 4. What choices did we make • AWS • Puppet/Hiera • Jenkins • Nexus
  • 5. AWS Plus • Pay per use model • Largest open source stack and tooling • At time of choice , most mature Considerations • Vendor lock-in : • RDS usages • Data Migration Services ( DMS ) • No abstraction in API calls • Necessity for scale out
  • 6. Puppet/Hiera • Puppet vs Angular vs Chef vs … • Client vs Clientless • syntax • All configurations parameters are saved in Hiera • Necessity if you have 22 environments , that all are just a little different • Public keys for connection are stored in simple AD
  • 7. Jenkins / Nexus Strongly rely on Jenkins for enabling Developers • One push deploys • Startup / shutdown Environments Store artifacts in Nexus
  • 8. Security - No public facing application servers - Webservers for content - Reverse proxy - SFTP server for files - All outgoing HTTP/HTTPS traffic over proxy - Concept of steppingstone for management Servers - Usage of Black hole - Databases encrypted ( one simple click in RDS ) - All instance volumes encrypted - Security groups apply least access principle
  • 9.
  • 10. Monitoring / Logging Zabbix • Dashboard building • Schedule for sending errors to whom and what channel Graylog • Central logging • Functional application logging • Correlation between logging over the different applications • Infrastructure logging • Audit logging ( access review )
  • 11. Facts and figures • Backoffice will support up to 1 Million • Currently 20 environments are in use • Uptime exl. planned downtime is 100% since go live 20 Feb. • The infrastructure from ground up was built with 4 developers (+2 people on service desk for bugs and access tickets )