1. Kaitlin Lighthall
(612) 710-5581 117 Dovecote Lane
kaitlinlighthall@gmail.com Commack, NY 11725
OBJECTIVE
Obtain a professional position in the hospitality industry where there is a need for a hardworking, focused, eager,
organized individual.
EDUCATION
 University of Wisconsin – Stout, Wisconsin’s Polytechnic University, Menomonie, WI
 Bachelor of Science in Hotel, Restaurant, and Tourism Management
 Certificate in Event and Meeting Planning
 Graduation Date: December 13, 2014
RELATED COURSEWORK
 Tradeshow Management
 Event Management
INVOLVEMENT
 Member, Stout Events Society Fall 2013
 Member, International Special Events Society Fall 2014
HOSPITALITY EXPERIENCE
Catering Director, Cold Spring Country Club, Huntington, NY (July 2015-Present)
 Strengthened customer service skills through helping clients plan menus, floorplans, and all other details
regarding their event being held at the club, and creating Event Sheets for each event with concise and
organized thoughts and details
 Further developed sales experience by showing the club to prospective clients and negotiating prices
 Responsible for the success of events ranging from 20 guests to 400 guests, and including but not
limited to Weddings, Sweet 16’s, Bar and Bat Mitzvah’s, Showers, Golf Outings, and Holiday Parties
 Utilized organizational skills in planning and running multiple events simultaneously with success
 Created contracts for clients and drafted deposit letters to send to clients before a payment was due
 Assisted in helping the Food and Beverage department in the daily running of the Grill Room for
breakfast and lunch, as well as member dinners
 Cultivated a good communicative relationship between the Catering Department, Member Relations,
Food and Beverage Department, and General Management
Private Events Intern, Willow Creek Golf & Country Club, ClubCorp, Mt Sinai, NY (Jun 2014-Aug 2014)
 Utilized organizing and relationship building skills to plan and communicate specific details for a variety
of events within the club industry
 Displayed communication skills and developed updating techniques to create and manage marketing
materials to promote the club, including social media websites and wedding planning/vendor websites
 Expanded interpersonal and selling skills while providing prospective clients with personal facility tours
Banquet Summer Intern/Server, Olympic Hills Golf Club, Eden Prairie, MN (May 2013-Dec 2013)
 Developed customer service skills in the club and event setting by interacting with and serving members
of the club as well as guests and clients at events
 Acted as a Banquet Server for many different events, including weddings, parties, corporate dinners and
events, and golf tournaments and outings
 Learned the execution of floor work and effective utilization of event space, further developing
organization skills
 Quantity Food Production
 Introduction to Wines and Spirits
 Hospitality Marketing and Sales
 Yield/Revenue Management

2.  Worked in Quick Turn food service station and utilized Jonas computer system, expanding POS skills
RELATED EXPERIENCE
Salon Coordinator, Spalon Montage, Chanhassen, MN (Aug 2011-Jan 2012)
 Developed scheduling skills for salon services according to the client’s schedules
 Expanded customer service skills by performing front desk duties, including
greeting and checking in clients and answering questions about services and/or products for sale
Salon Associate, Ultra Tan Tanning Salon (Now $5 Tan), Eden Prairie, MN (Mar 2008-Sept 2011)
 Developed sales skills by informing clients of and selling tanning packages, tanning products, and
monthly specials
 Performed front desk duties including answering telephones, running a cash register and a POS
system on the computer, and placing clients in tanning beds
 Developed a foundation of organizational habits and skills in a business setting
Excellent References Available Upon Request