2. The Kable Team
Amrep Corp. (NYSE Company)
Kable Media Services
Kable Distribution Services
Funding and Product Placement at Retail
Palm Coast Data
Database Management and Direct Mail Services
Kable Packaging & Fulfillment
Warehousing
Product Design/Material Procurement/Packaging
Pick/Pack/Ship
Web Shopping Cart Hosting/Management
Full Circle Marketing Inteligence
Customer Generation System
24/7 Inbound & Outbound Call Center
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3. Kable is Built Around Quality
Kable is driven by a quality system that we live. Our day to day production and the manner in
which we execute our work is defined by the following statement:
We are premier providers of outsourced solutions. Our customers rely
on us to perform services and provide products that enhance their
operations. We are committed to making quality the foundation of all
that we do. Our associates and the processes they apply are what
differentiate us from the competition. We will strive for an environment
that provides our employees with the training and support they need to
make us the best in the business. Simply stated,
“WE CARE”
Continuous improvement enables us to…
Anticipate, meet and exceed our customers’ expectations in the…
Right way, at the right time, for the right price, leading to…
Excellence!
Your projects are outlined and defined in quality work instructions that define our customers
specific job and the step by step processes. We welcome the opportunity to show you an
example. Just ask. 3
4. Kable Fulfillment Operation
• 200+ Clients
• Over 2 million shipments per year
• Order volumes handled in peak season of over 20,000 orders/day
• 10,000 SKU’s in inventory
• Annual retail value shipped exceeds $100 million
• 335,000 square foot warehouse w/ full security & fire suppression
• Online access to inventory and reporting
• Easy to set-up web public/private storefronts
• Handles multi-channel fulfillment
• Utilize FedEx Smart Ship & UPS Mail Solutions for consumer
fulfillment
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9. Full Circle Call Center
24/7
Inbound & Outbound
24 /7 Call Center Service
Inbound & Outbound Sevice
State of the Art Telephony Technology
Online Reporting & Access
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10. Palm Coast Direct Mail
Service
Full Service Mailing Services:
•Addressing
•Variable Data
•List Services
•Inserting
•Tipping
•Matching
•Metering
•Asssembly
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11. Thinking Outside the Box
With Crest Spinbrush
Solving Problems as a Team:
Crest had a million spin brushes in club packs that had
been returned because of model change.
We cut them down to use with Healthy Smiles program
saving P&G $550,000
Improved the quality of brush being donated and
increased spin brush awareness
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12. Prilosec Kitting Project
Fast and Accurate:
We produced Prilosec OTC packets for
a number of trade shows. We clearly
defined specs and communicated work
instructions to P&G to assure a
successful project that was delivered on
time:
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13. Olay Promotion
Assembly & Distribution
Clear definition of production and work
instruction is necessary before production
can start
Description of Services Provided
quality management (project planning, work
instructions, material specs, lot tracking)
process database for bulk mail rate (CASS
certification with NCOA)
pick up materials from P&G ADSB
assemble self mailer carton
erect and install carton insert
insert Olay sample
print and apply personalized label to BRC
insert BRC over sample, under flap
print and apply matching mailing label (with bulk
rate barcode) to carton
apply P&G supplied return address correction label
to carton
shrink wrap
deliver to USPS Bulk Mail Center
dispose of or recycle all waste materials
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14. Night Effects Product
Launch
The product was on fast pace to compete with Colgates
Simply White. The launch initially was to send sample kits
to 500,000 doctors. When the brand manager tried the
actual product it was apparent that more needed to be
communicated. Night Effects has a less than pleasant
texture on your teeth. It is necessary to keep the
chemicals in contact with your teeth allowing time for the
chemical reaction to do its work. It changed from a quick
sample project to a science kit that would help explain the
texture and why it makes Night Effects superior to Simply
White.
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16. Fulfillment Specifics
Fulfillment Statistics
Over 71,000 orders/month
Over 1,300,000 units/month
720 different SKU’s shipped this year
Ship To Points
Direct to Consumers
Trade Partners
RDC’s
Performance
93% Shipped within 24 hours of order receipt
Balance normally next day (customer driven)
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17. Special Trade Partners & Processes
Target
We go into True Commerce to create an ASN for each delivery and print the UCC-128 labels.
The UCC-label will then get matched up with the delivery.
The warehouse then applies a label to each carton before shipping.
Wal-Mart
We have to go into Retail Link and request routing for each PO/delivery.
We go into SAP and run a report for the week’s deliveries and print case labels for each PO.
Normally the following day after RR has been sent we receive a load sheet with various PO’s to ship along
with the method of transportation.
We pull the deliveries on the load and match them up with the corresponding labels. The warehouse labels
each case and palletizes by load. Labels need to be sequential by P.O. (1/20, 2/20, etc,)
Amazon
We go into Vendor Central and request routing for each PO ready to ship.
We receive an email shortly after with the carrier and the pickup number.
We print labels for each case shipped which contains the PO number and ship to address.
Home Depot HX (distribution center) and HM (direct to store) orders
We go into TMS by 11:00 am daily and mark each PO we receive that day ready to ship.
Typically the following day, we go back in and retrieve the shipment number and carrier.
Each BOL must reference the TMS shipment number and we also have to enter the TMS shipment number
in the FA tracking field in SAP after the shipment has been picked up.
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18. Special Trade Partners & Processes
Homedepot.com (daily)
Whirlpool will email us a copy of the Home Depot pack slip. We then go into SAP and individually release
each order.
The SAP order is then matched up with the HD pack slip. The warehouse will include only the HD pack
-slip with the consumer’s order.
We ship all HD.com orders 3rd party via UPS as opposed to FedEx.
After the order ships we will go into Commerce Hub and individually update each order with tracking.
IKEA
We label every sku with an IKEA label which contains the IKEA article number and barcode unique to each
Sku.
Each master carton receives the same label as a case pack label.
ABC and HH Gregg
Each sku gets labeled with a price sticker.
Best Buy
Each case gets a new over pack label which has to contain the UPC number.
Lowes, Do It Best, True Value, Osh, Ace, Kroger, Harris Teeter
All trade partners require us to request or monitor the ship date so that the transit time allows receipt within the
Specified delivery “window”. All have preferred carriers that need to be used to avoid penalties.
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