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F444




A Strong Partnership in Success
The Kable Team

Amrep Corp. (NYSE Company)

       Kable Media Services

   Kable Distribution Services
   Funding and Product Placement at Retail

          Palm Coast Data
Database Management and Direct Mail Services

 Kable Packaging & Fulfillment
                Warehousing
Product Design/Material Procurement/Packaging
               Pick/Pack/Ship
   Web Shopping Cart Hosting/Management

Full Circle Marketing Inteligence
         Customer Generation System
     24/7 Inbound & Outbound Call Center




                                                2
Kable is Built Around Quality


Kable is driven by a quality system that we live. Our day to day production and the manner in
which we execute our work is defined by the following statement:

              We are premier providers of outsourced solutions. Our customers rely
               on us to perform services and provide products that enhance their
              operations. We are committed to making quality the foundation of all
               that we do. Our associates and the processes they apply are what
             differentiate us from the competition. We will strive for an environment
             that provides our employees with the training and support they need to
                         make us the best in the business. Simply stated,


                                    “WE CARE”
                         Continuous improvement enables us to…
             Anticipate, meet and exceed our customers’ expectations in the…
                Right way, at the right time, for the right price, leading to…
                                          Excellence!

Your projects are outlined and defined in quality work instructions that define our customers
specific job and the step by step processes. We welcome the opportunity to show you an
example. Just ask.                                                                              3
Kable Fulfillment Operation



•   200+ Clients
•   Over 2 million shipments per year
•   Order volumes handled in peak season of over 20,000 orders/day
•   10,000 SKU’s in inventory
•   Annual retail value shipped exceeds $100 million
•   335,000 square foot warehouse w/ full security & fire suppression
•   Online access to inventory and reporting
•   Easy to set-up web public/private storefronts
•   Handles multi-channel fulfillment
•   Utilize FedEx Smart Ship & UPS Mail Solutions for consumer
    fulfillment


                                                                        4
Kable Packaging & Fulfillment




                                5
Customers




            6
Packaging Specialist



  •High-speed labeling
  •Shrink-wrapping
  •Blister-packing
  •Poly-bagging
  •Skin packaging
  •Clamshell loading/sealing
  •Kitting, overwrapping,
  bundling and multipacks
  •Club-store packaging
  •Point-of-purchase display
  construction and fill

                               7
Kable Packaging & Fulfillment




                                8
Full Circle Call Center
          24/7
Inbound & Outbound




                 24 /7 Call Center Service

                 Inbound & Outbound Sevice

                 State of the Art Telephony Technology

                 Online Reporting & Access




                                                  9
Palm Coast Direct Mail
                                 Service




Full Service Mailing Services:

•Addressing
•Variable Data
•List Services
•Inserting
•Tipping
•Matching
•Metering
•Asssembly




                                                    10
Thinking Outside the Box
  With Crest Spinbrush


         Solving Problems as a Team:

         Crest had a million spin brushes in club packs that had
         been returned because of model change.

         We cut them down to use with Healthy Smiles program
         saving P&G $550,000

         Improved the quality of brush being donated and
         increased spin brush awareness




                                                             11
Prilosec Kitting Project




                  Fast and Accurate:
                  We produced Prilosec OTC packets for
                  a number of trade shows. We clearly
                  defined specs and communicated work
                  instructions to P&G to assure a
                  successful project that was delivered on
                  time:




                                                     12
Olay Promotion
Assembly & Distribution


                Clear definition of production and work
                instruction is necessary before production
                can start

                  Description of Services Provided

                  quality management (project planning, work
                  instructions, material specs, lot tracking)
                  process database for bulk mail rate (CASS
                  certification with NCOA)
                  pick up materials from P&G ADSB
                  assemble self mailer carton
                  erect and install carton insert
                  insert Olay sample
                  print and apply personalized label to BRC
                  insert BRC over sample, under flap
                  print and apply matching mailing label (with bulk
                  rate barcode) to carton
                  apply P&G supplied return address correction label
                  to carton
                  shrink wrap
                  deliver to USPS Bulk Mail Center
                  dispose of or recycle all waste materials




                                                                  13
Night Effects Product
       Launch




        The product was on fast pace to compete with Colgates
        Simply White. The launch initially was to send sample kits
        to 500,000 doctors. When the brand manager tried the
        actual product it was apparent that more needed to be
        communicated. Night Effects has a less than pleasant
        texture on your teeth. It is necessary to keep the
        chemicals in contact with your teeth allowing time for the
        chemical reaction to do its work. It changed from a quick
        sample project to a science kit that would help explain the
        texture and why it makes Night Effects superior to Simply
        White.




                                                            14
Displays Development &
       Fulfillment




                         15
Fulfillment Specifics



       Fulfillment Statistics
         Over 71,000 orders/month
         Over 1,300,000 units/month
 720 different SKU’s shipped this year


        Ship To Points
         Direct to Consumers
            Trade Partners
                 RDC’s


          Performance
93% Shipped within 24 hours of order receipt
Balance normally next day (customer driven)




                                               16
Special Trade Partners & Processes

Target
We go into True Commerce to create an ASN for each delivery and print the UCC-128 labels.
The UCC-label will then get matched up with the delivery.
The warehouse then applies a label to each carton before shipping.

Wal-Mart
We have to go into Retail Link and request routing for each PO/delivery.
We go into SAP and run a report for the week’s deliveries and print case labels for each PO.
Normally the following day after RR has been sent we receive a load sheet with various PO’s to ship along
with the method of transportation.
We pull the deliveries on the load and match them up with the corresponding labels. The warehouse labels
each case and palletizes by load. Labels need to be sequential by P.O. (1/20, 2/20, etc,)

Amazon
We go into Vendor Central and request routing for each PO ready to ship.
We receive an email shortly after with the carrier and the pickup number.
We print labels for each case shipped which contains the PO number and ship to address.

Home Depot HX (distribution center) and HM (direct to store) orders
We go into TMS by 11:00 am daily and mark each PO we receive that day ready to ship.
Typically the following day, we go back in and retrieve the shipment number and carrier.
Each BOL must reference the TMS shipment number and we also have to enter the TMS shipment number
in the FA tracking field in SAP after the shipment has been picked up.
                                                                                                            17
Special Trade Partners & Processes


Homedepot.com (daily)
Whirlpool will email us a copy of the Home Depot pack slip. We then go into SAP and individually release
each order.
The SAP order is then matched up with the HD pack slip. The warehouse will include only the HD pack
-slip with the consumer’s order.
We ship all HD.com orders 3rd party via UPS as opposed to FedEx.
After the order ships we will go into Commerce Hub and individually update each order with tracking.

IKEA
We label every sku with an IKEA label which contains the IKEA article number and barcode unique to each
Sku.
Each master carton receives the same label as a case pack label.

ABC and HH Gregg
Each sku gets labeled with a price sticker.

Best Buy
Each case gets a new over pack label which has to contain the UPC number.

Lowes, Do It Best, True Value, Osh, Ace, Kroger, Harris Teeter
All trade partners require us to request or monitor the ship date so that the transit time allows receipt within the
Specified delivery “window”. All have preferred carriers that need to be used to avoid penalties.
                                                                                                                       18
F444




       Thank you.

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General Presentation

  • 2. The Kable Team Amrep Corp. (NYSE Company) Kable Media Services Kable Distribution Services Funding and Product Placement at Retail Palm Coast Data Database Management and Direct Mail Services Kable Packaging & Fulfillment Warehousing Product Design/Material Procurement/Packaging Pick/Pack/Ship Web Shopping Cart Hosting/Management Full Circle Marketing Inteligence Customer Generation System 24/7 Inbound & Outbound Call Center 2
  • 3. Kable is Built Around Quality Kable is driven by a quality system that we live. Our day to day production and the manner in which we execute our work is defined by the following statement: We are premier providers of outsourced solutions. Our customers rely on us to perform services and provide products that enhance their operations. We are committed to making quality the foundation of all that we do. Our associates and the processes they apply are what differentiate us from the competition. We will strive for an environment that provides our employees with the training and support they need to make us the best in the business. Simply stated, “WE CARE” Continuous improvement enables us to… Anticipate, meet and exceed our customers’ expectations in the… Right way, at the right time, for the right price, leading to… Excellence! Your projects are outlined and defined in quality work instructions that define our customers specific job and the step by step processes. We welcome the opportunity to show you an example. Just ask. 3
  • 4. Kable Fulfillment Operation • 200+ Clients • Over 2 million shipments per year • Order volumes handled in peak season of over 20,000 orders/day • 10,000 SKU’s in inventory • Annual retail value shipped exceeds $100 million • 335,000 square foot warehouse w/ full security & fire suppression • Online access to inventory and reporting • Easy to set-up web public/private storefronts • Handles multi-channel fulfillment • Utilize FedEx Smart Ship & UPS Mail Solutions for consumer fulfillment 4
  • 5. Kable Packaging & Fulfillment 5
  • 7. Packaging Specialist •High-speed labeling •Shrink-wrapping •Blister-packing •Poly-bagging •Skin packaging •Clamshell loading/sealing •Kitting, overwrapping, bundling and multipacks •Club-store packaging •Point-of-purchase display construction and fill 7
  • 8. Kable Packaging & Fulfillment 8
  • 9. Full Circle Call Center 24/7 Inbound & Outbound 24 /7 Call Center Service Inbound & Outbound Sevice State of the Art Telephony Technology Online Reporting & Access 9
  • 10. Palm Coast Direct Mail Service Full Service Mailing Services: •Addressing •Variable Data •List Services •Inserting •Tipping •Matching •Metering •Asssembly 10
  • 11. Thinking Outside the Box With Crest Spinbrush Solving Problems as a Team: Crest had a million spin brushes in club packs that had been returned because of model change. We cut them down to use with Healthy Smiles program saving P&G $550,000 Improved the quality of brush being donated and increased spin brush awareness 11
  • 12. Prilosec Kitting Project Fast and Accurate: We produced Prilosec OTC packets for a number of trade shows. We clearly defined specs and communicated work instructions to P&G to assure a successful project that was delivered on time: 12
  • 13. Olay Promotion Assembly & Distribution Clear definition of production and work instruction is necessary before production can start Description of Services Provided quality management (project planning, work instructions, material specs, lot tracking) process database for bulk mail rate (CASS certification with NCOA) pick up materials from P&G ADSB assemble self mailer carton erect and install carton insert insert Olay sample print and apply personalized label to BRC insert BRC over sample, under flap print and apply matching mailing label (with bulk rate barcode) to carton apply P&G supplied return address correction label to carton shrink wrap deliver to USPS Bulk Mail Center dispose of or recycle all waste materials 13
  • 14. Night Effects Product Launch The product was on fast pace to compete with Colgates Simply White. The launch initially was to send sample kits to 500,000 doctors. When the brand manager tried the actual product it was apparent that more needed to be communicated. Night Effects has a less than pleasant texture on your teeth. It is necessary to keep the chemicals in contact with your teeth allowing time for the chemical reaction to do its work. It changed from a quick sample project to a science kit that would help explain the texture and why it makes Night Effects superior to Simply White. 14
  • 15. Displays Development & Fulfillment 15
  • 16. Fulfillment Specifics Fulfillment Statistics Over 71,000 orders/month Over 1,300,000 units/month 720 different SKU’s shipped this year Ship To Points Direct to Consumers Trade Partners RDC’s Performance 93% Shipped within 24 hours of order receipt Balance normally next day (customer driven) 16
  • 17. Special Trade Partners & Processes Target We go into True Commerce to create an ASN for each delivery and print the UCC-128 labels. The UCC-label will then get matched up with the delivery. The warehouse then applies a label to each carton before shipping. Wal-Mart We have to go into Retail Link and request routing for each PO/delivery. We go into SAP and run a report for the week’s deliveries and print case labels for each PO. Normally the following day after RR has been sent we receive a load sheet with various PO’s to ship along with the method of transportation. We pull the deliveries on the load and match them up with the corresponding labels. The warehouse labels each case and palletizes by load. Labels need to be sequential by P.O. (1/20, 2/20, etc,) Amazon We go into Vendor Central and request routing for each PO ready to ship. We receive an email shortly after with the carrier and the pickup number. We print labels for each case shipped which contains the PO number and ship to address. Home Depot HX (distribution center) and HM (direct to store) orders We go into TMS by 11:00 am daily and mark each PO we receive that day ready to ship. Typically the following day, we go back in and retrieve the shipment number and carrier. Each BOL must reference the TMS shipment number and we also have to enter the TMS shipment number in the FA tracking field in SAP after the shipment has been picked up. 17
  • 18. Special Trade Partners & Processes Homedepot.com (daily) Whirlpool will email us a copy of the Home Depot pack slip. We then go into SAP and individually release each order. The SAP order is then matched up with the HD pack slip. The warehouse will include only the HD pack -slip with the consumer’s order. We ship all HD.com orders 3rd party via UPS as opposed to FedEx. After the order ships we will go into Commerce Hub and individually update each order with tracking. IKEA We label every sku with an IKEA label which contains the IKEA article number and barcode unique to each Sku. Each master carton receives the same label as a case pack label. ABC and HH Gregg Each sku gets labeled with a price sticker. Best Buy Each case gets a new over pack label which has to contain the UPC number. Lowes, Do It Best, True Value, Osh, Ace, Kroger, Harris Teeter All trade partners require us to request or monitor the ship date so that the transit time allows receipt within the Specified delivery “window”. All have preferred carriers that need to be used to avoid penalties. 18
  • 19. F444 Thank you.