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Kaiser Permanente, Northern California
Caritas Consortium 2013

Changing Hearts:
The Creation of a Trans-disciplinary Hospital-based Team Caring Circle
Caritas in Action
How Caring Science informs and inspires KP caregivers and affirms our commitment to provide our
patients and their families exceptional care
Changing Hearts: The Creation of a Transdisciplinary Hospital-based Team Caring Circle
Intent to Contribute Statement:
Purpose: The purpose of the project that focused on forming a trans-disciplinary caring circle is to create an
opportunity to gather as a team in sacred space and to learn through experiential engagement about the 10 Caritas
Processes™ in an effort to increase Caritas Literacy and team-building within the triad teams.
Project Description: Elements of the 10 Caritas Processes™ have been implemented into the culture of Utilization
Management/Social Services over the past two years. Emphasis has been on centering, sharing caring
moments, and the encouragement of self-care. A ‘Spa to Go’ basket was created to encourage self-care at work
stations. This year a mini-caring circle was formed to help plan for continued learning opportunities and the
inclusion of the physicians and social workers. The kick-off event was held July 20, 2012. Caring Science was the
topic for the monthly one-hour collaborative (mandatory) lunch meeting. Participants sat in a circle around a sacred
space created in the center of the room. The elements that comprise a Circle gathering were described. The
video, Water, Consciousness and Intent, was shown as the centering moment. While the participants ate their

lunches, a brief introduction on Caring Science was presented. Caritas Process #1™ on loving-kindness was
introduced through an expressive art collage activity themed around self-care. At the onset and end of the
activity, each participant was asked to share one word that symbolized self-care to them. WORDLEs were created
and shared with the group for each set of shared words. One physician leader shared a touching caring moment.
The gathering ended with the showing of the video, Free-Hug Campaign.
Page 2
Changing Hearts: The Creation of a Transdisciplinary Hospital-based Team Caring Circle
Con’t:
Project Outcome: There was a stellar turnout and participants seemed happy and much more relaxed by end of the
gathering. The post WORDLE demonstrates the use of warmer and caring words after the experiential engagement
in the art collage activity. Participants learned about self-care through experiencing a caring moment. Several in the
group (including physicians) wanted to share their collages. Participants have displayed their collages at their work
stations. A favorable NCAL Kaiser Intranet article was written about this event, which concluded: “The brief break
from a stressful work day demonstrated the connection between caring for oneself and caring for others, and the

power of focusing on the present” (Borba, 2012).

Page 3
Changing Hearts: The Creation of a Transdisciplinary Hospital-based Team Caring Circle
Inspired Contributor(s) 1 :
Nancy Anderson – Caritas Coach



-----Service Area: Fresno
Medical Center: FRS
Affiliation:
-----Year Shared: 2013
Venue: Caritas Consortium

Format: Poster
ID #: n/a

1

Page 4

Names as listed in Lotus Notes, otherwise personal e-mails indicated

Keyword TAGs:
Identifier
 Consortium2013-July, Fresno,
Poster, Caritas Coach, Patient
Care Services
 Education & Staff Dev, Self

Descriptor
 Healing Arts, Self-Care
Changing Hearts: The Creation of a Transdisciplinary Hospital-based Team Caring Circle

Page 5

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Changing Hearts: The Creation of a Trans-Disciplinary Hospital-Based Team Caring Circle

  • 1. Kaiser Permanente, Northern California Caritas Consortium 2013 Changing Hearts: The Creation of a Trans-disciplinary Hospital-based Team Caring Circle Caritas in Action How Caring Science informs and inspires KP caregivers and affirms our commitment to provide our patients and their families exceptional care
  • 2. Changing Hearts: The Creation of a Transdisciplinary Hospital-based Team Caring Circle Intent to Contribute Statement: Purpose: The purpose of the project that focused on forming a trans-disciplinary caring circle is to create an opportunity to gather as a team in sacred space and to learn through experiential engagement about the 10 Caritas Processes™ in an effort to increase Caritas Literacy and team-building within the triad teams. Project Description: Elements of the 10 Caritas Processes™ have been implemented into the culture of Utilization Management/Social Services over the past two years. Emphasis has been on centering, sharing caring moments, and the encouragement of self-care. A ‘Spa to Go’ basket was created to encourage self-care at work stations. This year a mini-caring circle was formed to help plan for continued learning opportunities and the inclusion of the physicians and social workers. The kick-off event was held July 20, 2012. Caring Science was the topic for the monthly one-hour collaborative (mandatory) lunch meeting. Participants sat in a circle around a sacred space created in the center of the room. The elements that comprise a Circle gathering were described. The video, Water, Consciousness and Intent, was shown as the centering moment. While the participants ate their lunches, a brief introduction on Caring Science was presented. Caritas Process #1™ on loving-kindness was introduced through an expressive art collage activity themed around self-care. At the onset and end of the activity, each participant was asked to share one word that symbolized self-care to them. WORDLEs were created and shared with the group for each set of shared words. One physician leader shared a touching caring moment. The gathering ended with the showing of the video, Free-Hug Campaign. Page 2
  • 3. Changing Hearts: The Creation of a Transdisciplinary Hospital-based Team Caring Circle Con’t: Project Outcome: There was a stellar turnout and participants seemed happy and much more relaxed by end of the gathering. The post WORDLE demonstrates the use of warmer and caring words after the experiential engagement in the art collage activity. Participants learned about self-care through experiencing a caring moment. Several in the group (including physicians) wanted to share their collages. Participants have displayed their collages at their work stations. A favorable NCAL Kaiser Intranet article was written about this event, which concluded: “The brief break from a stressful work day demonstrated the connection between caring for oneself and caring for others, and the power of focusing on the present” (Borba, 2012). Page 3
  • 4. Changing Hearts: The Creation of a Transdisciplinary Hospital-based Team Caring Circle Inspired Contributor(s) 1 : Nancy Anderson – Caritas Coach  -----Service Area: Fresno Medical Center: FRS Affiliation: -----Year Shared: 2013 Venue: Caritas Consortium Format: Poster ID #: n/a 1 Page 4 Names as listed in Lotus Notes, otherwise personal e-mails indicated Keyword TAGs: Identifier  Consortium2013-July, Fresno, Poster, Caritas Coach, Patient Care Services  Education & Staff Dev, Self Descriptor  Healing Arts, Self-Care
  • 5. Changing Hearts: The Creation of a Transdisciplinary Hospital-based Team Caring Circle Page 5