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Hashtag101 my memberbenefit_webinar
1. #Hashtags 101 Webinar(*)
(*) Webinar brought to you courtesy of your Chamber Membership
kevin@mymemberbenefit.com
Kevin Ferrrasci OʼMalley
503-567-8650
twitter.com/kfom
Tuesday, December 17, 2013
2. Poll Question #1
a) B2B
You sell to Businesses
b) B2C
You sell to Consumers
c) Both
You sell to both Consumers & also Businesses
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
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3. Poll Question #2
Have you ever used
a “#” Hashtag ?
a) Yes
b) No
c) Not sure
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
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4. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
4
Tuesday, December 17, 2013
What’s a Hashtag ? It’s the Number Symbol plus some
6. Hashtag Tips:
Make it Relevant
No spaces
No punctuation or symbols
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
6
Tuesday, December 17, 2013
Very fact that you see cartoons with Hashtags COOL, TRENDY
Timberlake and Video
BUT note the first tip: MAKE IT RELEVANT key most important
also know that other than # (shift 3) is only symbol you can use. No SPACES
Numbers are OK but must have at least one letter in your hashtag
7. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
7
Tuesday, December 17, 2013
Notice bottom yellow arrow: First recorded use HASHTAG back in
2007
Also not that the hashtag #sandiegofire is red = it’s a link
So when Twitter sees the number or pound symbol it’s
automatically going to create a link. Something so simple
becomes very powerful
8. Hashtag Tips:
Keep it Short
Natural Disasters
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
8
Tuesday, December 17, 2013
Look what happened the very next day... people are using the
Hashtag why ?
Remember this hashtag history lesson - people started using
hashtags because they were RELEVANT. helped them
“GROUP_SORT” or “CATEGORIZE” even “SEARCH”
2 TIPS: keep it short - make it readable PAY
attention Natural Disasters
9. What Can Hashtags Do For Your Business ?
1) Amplify reach
2) Start real-time conversations
3) Build community
4) Drive Commerce
Tuesday, December 17, 2013
Here’s four ways hashtags can benefit your business
#1 AMPLIFY Reach: Remember #SanDiegoFire example
Good hashtag helps more people see your content/images
BECAUSE your getting found . --> people share, people search = you get found
10. Tool:www.hashtagify.me
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
10
Tuesday, December 17, 2013
Visual tool to FINDrelevant hashtags: bigger the circle higher
popularity, thicker the line higher the correlation. Relative
popularity of hashtag
11. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
11
Tuesday, December 17, 2013
FORGET Tweet it just means POST/UPDATE since #hashtags now
work on Facebook, Pinterest, Linkedin, Google+ NO Longer
unique to TWITTER
12. Comment/Connect at Conference
kfom Social Media Guidelines Preso #oscc13 Learned
some gr8 tips from @izomarketing @FrankKenny
kfom Golden Rules of Customer Service #3 Tune the
world out & the Member In via Keith Woods #oscc13
kfom 1st time I've every heard a ChamberPro intro
themselves using hashtag #KeizerChamber including
hand signs Sweet! #oscc13
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
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Tuesday, December 17, 2013
Very effective way at a conference to MEET new folks and have your
content seen and collect more followers. TO DO: /Connect at Conference
13. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
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14. Find & Share Content
kfom Oh, How Pinteresting!, New #PlacePins can help
#localbusiness open doors for new customers j.mp/
18314dJ
Hashtag Tips:
Not more than 2 hashtags
Good Hashtag = Shares & Clicks
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
14
Tuesday, December 17, 2013
TIPS good hashtag gets you more shares and more shares = more
clicksConnect at Conference
15. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
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16. kfom Ditch the "Mobile Version" of your Email A
#marketing must read for every #smallbusiness owner
j.mp/1d04mvv 5 Dec from web
kfom Designing Business Location Website Pages: Part
One j.mp/1etFGA0 Excellent read for every
#smallbusiness owner 8 Nov from bitly
kfom Terrific #SmallBusiness owner read: RT @jdulski
How I Hire Adaptability & 5 Other Must Haves j.mp/
17cfEcK 7 Oct from web
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
TIPS: note SmallBusiness makes it a little easier to read
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17. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
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Tuesday, December 17, 2013
Lifestyle and travel magazine using a hashtag #Oregon WHY ? so
people will find their posts AND also people will know what they
are all about 1859 a little
22. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
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23. How to Use Hashtags for Business ?
1) Contest
2) #FollowFriday, #FF
3) Online Chats
4) Comment/Connect at Conference
5) Find & Share Content
6) Competitive Intelligence
7) Random Fun
Tuesday, December 17, 2013
Re
24. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
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Tuesday, December 17, 2013
NOTE: #Contest all three platforms: Twitter, Facebook, AND
Linkedin using a hashtag POP QUIZZ ? What other #hashtag
other than Contest might you use?
Use the tool to check #WIN or #Giveaway
25. Great Tool:www.tagboard.com
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
25
Tuesday, December 17, 2013
AWESOME TOOL Collects hashtags from lots of technology
platforms
notice in the slide: top left Twitter, Middle instagram, Google+
CLAIM you page
26. Don’t forget Offline - “Real World Promotion
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
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27. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
#mydunkin
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28. Hashtag Tip:
Beware of Hashtag Highjacking
He’s what you’d call a “Beef Snob”. Meet Steve, our beef
supplier who always delivers on quality
#MeetTheFarmers mcd.to/zlfnM1
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
28
Tuesday, December 17, 2013
PR gone wrong. When you start thinking CLEVER hashtag beware.
--> bigger the biz the bigger the target on your back.
29. Hashtag Tip:
Beware of Hashtag Highjacking
He’s what you’d call a “Beef Snob”. Meet Steve, our beef
supplier who always delivers on quality
#MeetTheFarmers mcd.to/zlfnM1
The McRib contains the same chemical used to make
yoga mats, mmmmm #McDStories
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
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30. kfom @PhilGerb Just got word that this #dorkydad is
#pdx winner of @getaround contest !! R U coming to
#SobConNW- U, me & a Tesla ? 18 Jun12 from web
kfom @Getaround Just got word from @jeniferkatie that
I won #dorkydad #pdx !!! Got 2 plan a fun drive & will
share Tesla Pics. Many thks !! 18 Jun12 from web
JenniferKatie I made this just for my #dorkydad
@kfom. Here's hoping he's the big @getaround winner in
#pdx! #gokfomgo t.co/oks58lSf
Hashtag Tips:
OK to have some random fun
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
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Tuesday, December 17, 2013
SOMETIMES you don’t need to look up the #hashtag
My very clever daughter #dorkydad
TIPS OK FUN
31. What Can Hashtags Do For Your Business ?
1) Amplify reach
2) Start real-time conversations
3) Build community
4) Drive Commerce
Tuesday, December 17, 2013
Here’s four ways hashtags can benefit your business
#1 AMPLIFY Reach: Remember #SanDiegoFire example
Good hashtag helps more people see your content/images
BECAUSE your getting found . --> people share, people search = you get found
32. If you would like to access video archive or
have a question email:
kevin@mymemberbenefit.com
NEXT WEBINAR: WED May 22nd at 10 am
Live Ask the Expert Q & A
Tuesday, December 17, 2013
33. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
33
34. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
34
35. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
35
36. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013
36