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#Hashtags 101 Webinar(*)

(*) Webinar brought to you courtesy of your Chamber Membership

kevin@mymemberbenefit.com
Kevin Ferrrasci OʼMalley
503-567-8650
twitter.com/kfom
Tuesday, December 17, 2013
Poll Question #1
a) B2B
You sell to Businesses

b) B2C
You sell to Consumers

c) Both
You sell to both Consumers & also Businesses

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

2
Poll Question #2
Have you ever used
a “#” Hashtag ?
a) Yes
b) No
c) Not sure

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

3
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

4

Tuesday, December 17, 2013

What’s a Hashtag ? It’s the Number Symbol plus some
Tuesday, December 17, 2013
Hashtag Tips:
Make it Relevant

No spaces
No punctuation or symbols

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

6

Tuesday, December 17, 2013

Very fact that you see cartoons with Hashtags COOL, TRENDY
Timberlake and Video
BUT note the first tip: MAKE IT RELEVANT key most important
also know that other than # (shift 3) is only symbol you can use. No SPACES
Numbers are OK but must have at least one letter in your hashtag
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

7

Tuesday, December 17, 2013

Notice bottom yellow arrow: First recorded use HASHTAG back in
2007
Also not that the hashtag #sandiegofire is red = it’s a link
So when Twitter sees the number or pound symbol it’s
automatically going to create a link. Something so simple
becomes very powerful
Hashtag Tips:
Keep it Short
Natural Disasters

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

8

Tuesday, December 17, 2013

Look what happened the very next day... people are using the
Hashtag why ?
Remember this hashtag history lesson - people started using
hashtags because they were RELEVANT. helped them
“GROUP_SORT” or “CATEGORIZE” even “SEARCH”



2 TIPS: keep it short - make it readable PAY
attention Natural Disasters
What Can Hashtags Do For Your Business ?
1) Amplify reach
2) Start real-time conversations
3) Build community
4) Drive Commerce

Tuesday, December 17, 2013

Here’s four ways hashtags can benefit your business
#1 AMPLIFY Reach: Remember #SanDiegoFire example
Good hashtag helps more people see your content/images
BECAUSE your getting found . --> people share, people search = you get found
Tool:www.hashtagify.me

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

10

Tuesday, December 17, 2013

Visual tool to FINDrelevant hashtags: bigger the circle higher
popularity, thicker the line higher the correlation. Relative
popularity of hashtag
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

11

Tuesday, December 17, 2013

FORGET Tweet it just means POST/UPDATE since #hashtags now
work on Facebook, Pinterest, Linkedin, Google+ NO Longer
unique to TWITTER
Comment/Connect at Conference
kfom Social Media Guidelines Preso #oscc13 Learned
some gr8 tips from @izomarketing @FrankKenny
kfom Golden Rules of Customer Service #3 Tune the
world out & the Member In via Keith Woods #oscc13
kfom 1st time I've every heard a ChamberPro intro
themselves using hashtag #KeizerChamber including
hand signs Sweet! #oscc13

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

12

Tuesday, December 17, 2013

Very effective way at a conference to MEET new folks and have your
content seen and collect more followers. TO DO: /Connect at Conference
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

13
Find & Share Content
kfom Oh, How Pinteresting!, New #PlacePins can help
#localbusiness open doors for new customers j.mp/
18314dJ

Hashtag Tips:
Not more than 2 hashtags

Good Hashtag = Shares & Clicks

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

14

Tuesday, December 17, 2013

TIPS good hashtag gets you more shares and more shares = more
clicksConnect at Conference
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

15
kfom Ditch the "Mobile Version" of your Email A
#marketing must read for every #smallbusiness owner
j.mp/1d04mvv 5 Dec from web
kfom Designing Business Location Website Pages: Part
One j.mp/1etFGA0 Excellent read for every
#smallbusiness owner 8 Nov from bitly
kfom Terrific #SmallBusiness owner read: RT @jdulski
How I Hire Adaptability & 5 Other Must Haves j.mp/
17cfEcK 7 Oct from web

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

TIPS: note SmallBusiness makes it a little easier to read

16
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

17

Tuesday, December 17, 2013

Lifestyle and travel magazine using a hashtag #Oregon WHY ? so
people will find their posts AND also people will know what they
are all about 1859 a little
Tool:www.hashtags.org/trending-on-twitter/

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

18

Tuesday, December 17, 2013

USE: the hashtags.org tool to help you find out if # is popular
TOP trending OR>>>
Tool:www.hashtags.org

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

19
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

WHAT’s a hashtag mean ?

20
Tool:www.tagdef.com

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

21
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

22
How to Use Hashtags for Business ?
1) Contest
2) #FollowFriday, #FF
3) Online Chats
4) Comment/Connect at Conference
5) Find & Share Content
6) Competitive Intelligence
7) Random Fun

Tuesday, December 17, 2013

Re
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

24

Tuesday, December 17, 2013

NOTE: #Contest all three platforms: Twitter, Facebook, AND
Linkedin using a hashtag POP QUIZZ ? What other #hashtag
other than Contest might you use?
Use the tool to check #WIN or #Giveaway
Great Tool:www.tagboard.com

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

25

Tuesday, December 17, 2013

AWESOME TOOL Collects hashtags from lots of technology
platforms
notice in the slide: top left Twitter, Middle instagram, Google+
CLAIM you page
Don’t forget Offline - “Real World Promotion

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

26
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

#mydunkin

27
Hashtag Tip:
Beware of Hashtag Highjacking
He’s what you’d call a “Beef Snob”. Meet Steve, our beef
supplier who always delivers on quality
#MeetTheFarmers mcd.to/zlfnM1

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

28

Tuesday, December 17, 2013

PR gone wrong. When you start thinking CLEVER hashtag beware.
--> bigger the biz the bigger the target on your back.
Hashtag Tip:
Beware of Hashtag Highjacking
He’s what you’d call a “Beef Snob”. Meet Steve, our beef
supplier who always delivers on quality
#MeetTheFarmers mcd.to/zlfnM1

The McRib contains the same chemical used to make
yoga mats, mmmmm #McDStories

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

29
kfom @PhilGerb Just got word that this #dorkydad is
#pdx winner of @getaround contest !! R U coming to
#SobConNW- U, me & a Tesla ? 18 Jun12 from web
kfom @Getaround Just got word from @jeniferkatie that
I won #dorkydad #pdx !!! Got 2 plan a fun drive & will
share Tesla Pics. Many thks !! 18 Jun12 from web
JenniferKatie I made this just for my #dorkydad
@kfom. Here's hoping he's the big @getaround winner in
#pdx! #gokfomgo t.co/oks58lSf

Hashtag Tips:
OK to have some random fun

Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650

30

Tuesday, December 17, 2013

SOMETIMES you don’t need to look up the #hashtag
My very clever daughter #dorkydad
TIPS OK FUN
What Can Hashtags Do For Your Business ?
1) Amplify reach
2) Start real-time conversations
3) Build community
4) Drive Commerce

Tuesday, December 17, 2013

Here’s four ways hashtags can benefit your business
#1 AMPLIFY Reach: Remember #SanDiegoFire example
Good hashtag helps more people see your content/images
BECAUSE your getting found . --> people share, people search = you get found
If you would like to access video archive or
have a question email:
kevin@mymemberbenefit.com
NEXT WEBINAR: WED May 22nd at 10 am
Live Ask the Expert Q & A

Tuesday, December 17, 2013
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

33
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

34
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

35
Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com
twitter.com/kfom • 503-567-8650
Tuesday, December 17, 2013

36
Tuesday, December 17, 2013

Yo
u

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Hashtag101 my memberbenefit_webinar

  • 1. #Hashtags 101 Webinar(*) (*) Webinar brought to you courtesy of your Chamber Membership kevin@mymemberbenefit.com Kevin Ferrrasci OʼMalley 503-567-8650 twitter.com/kfom Tuesday, December 17, 2013
  • 2. Poll Question #1 a) B2B You sell to Businesses b) B2C You sell to Consumers c) Both You sell to both Consumers & also Businesses Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 2
  • 3. Poll Question #2 Have you ever used a “#” Hashtag ? a) Yes b) No c) Not sure Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 3
  • 4. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 4 Tuesday, December 17, 2013 What’s a Hashtag ? It’s the Number Symbol plus some
  • 6. Hashtag Tips: Make it Relevant No spaces No punctuation or symbols Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 6 Tuesday, December 17, 2013 Very fact that you see cartoons with Hashtags COOL, TRENDY Timberlake and Video BUT note the first tip: MAKE IT RELEVANT key most important also know that other than # (shift 3) is only symbol you can use. No SPACES Numbers are OK but must have at least one letter in your hashtag
  • 7. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 7 Tuesday, December 17, 2013 Notice bottom yellow arrow: First recorded use HASHTAG back in 2007 Also not that the hashtag #sandiegofire is red = it’s a link So when Twitter sees the number or pound symbol it’s automatically going to create a link. Something so simple becomes very powerful
  • 8. Hashtag Tips: Keep it Short Natural Disasters Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 8 Tuesday, December 17, 2013 Look what happened the very next day... people are using the Hashtag why ? Remember this hashtag history lesson - people started using hashtags because they were RELEVANT. helped them “GROUP_SORT” or “CATEGORIZE” even “SEARCH” 2 TIPS: keep it short - make it readable PAY attention Natural Disasters
  • 9. What Can Hashtags Do For Your Business ? 1) Amplify reach 2) Start real-time conversations 3) Build community 4) Drive Commerce Tuesday, December 17, 2013 Here’s four ways hashtags can benefit your business #1 AMPLIFY Reach: Remember #SanDiegoFire example Good hashtag helps more people see your content/images BECAUSE your getting found . --> people share, people search = you get found
  • 10. Tool:www.hashtagify.me Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 10 Tuesday, December 17, 2013 Visual tool to FINDrelevant hashtags: bigger the circle higher popularity, thicker the line higher the correlation. Relative popularity of hashtag
  • 11. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 11 Tuesday, December 17, 2013 FORGET Tweet it just means POST/UPDATE since #hashtags now work on Facebook, Pinterest, Linkedin, Google+ NO Longer unique to TWITTER
  • 12. Comment/Connect at Conference kfom Social Media Guidelines Preso #oscc13 Learned some gr8 tips from @izomarketing @FrankKenny kfom Golden Rules of Customer Service #3 Tune the world out & the Member In via Keith Woods #oscc13 kfom 1st time I've every heard a ChamberPro intro themselves using hashtag #KeizerChamber including hand signs Sweet! #oscc13 Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 12 Tuesday, December 17, 2013 Very effective way at a conference to MEET new folks and have your content seen and collect more followers. TO DO: /Connect at Conference
  • 13. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 13
  • 14. Find & Share Content kfom Oh, How Pinteresting!, New #PlacePins can help #localbusiness open doors for new customers j.mp/ 18314dJ Hashtag Tips: Not more than 2 hashtags Good Hashtag = Shares & Clicks Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 14 Tuesday, December 17, 2013 TIPS good hashtag gets you more shares and more shares = more clicksConnect at Conference
  • 15. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 15
  • 16. kfom Ditch the "Mobile Version" of your Email A #marketing must read for every #smallbusiness owner j.mp/1d04mvv 5 Dec from web kfom Designing Business Location Website Pages: Part One j.mp/1etFGA0 Excellent read for every #smallbusiness owner 8 Nov from bitly kfom Terrific #SmallBusiness owner read: RT @jdulski How I Hire Adaptability & 5 Other Must Haves j.mp/ 17cfEcK 7 Oct from web Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 TIPS: note SmallBusiness makes it a little easier to read 16
  • 17. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 17 Tuesday, December 17, 2013 Lifestyle and travel magazine using a hashtag #Oregon WHY ? so people will find their posts AND also people will know what they are all about 1859 a little
  • 18. Tool:www.hashtags.org/trending-on-twitter/ Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 18 Tuesday, December 17, 2013 USE: the hashtags.org tool to help you find out if # is popular TOP trending OR>>>
  • 19. Tool:www.hashtags.org Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 19
  • 20. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 WHAT’s a hashtag mean ? 20
  • 21. Tool:www.tagdef.com Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 21
  • 22. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 22
  • 23. How to Use Hashtags for Business ? 1) Contest 2) #FollowFriday, #FF 3) Online Chats 4) Comment/Connect at Conference 5) Find & Share Content 6) Competitive Intelligence 7) Random Fun Tuesday, December 17, 2013 Re
  • 24. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 24 Tuesday, December 17, 2013 NOTE: #Contest all three platforms: Twitter, Facebook, AND Linkedin using a hashtag POP QUIZZ ? What other #hashtag other than Contest might you use? Use the tool to check #WIN or #Giveaway
  • 25. Great Tool:www.tagboard.com Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 25 Tuesday, December 17, 2013 AWESOME TOOL Collects hashtags from lots of technology platforms notice in the slide: top left Twitter, Middle instagram, Google+ CLAIM you page
  • 26. Don’t forget Offline - “Real World Promotion Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 26
  • 27. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 #mydunkin 27
  • 28. Hashtag Tip: Beware of Hashtag Highjacking He’s what you’d call a “Beef Snob”. Meet Steve, our beef supplier who always delivers on quality #MeetTheFarmers mcd.to/zlfnM1 Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 28 Tuesday, December 17, 2013 PR gone wrong. When you start thinking CLEVER hashtag beware. --> bigger the biz the bigger the target on your back.
  • 29. Hashtag Tip: Beware of Hashtag Highjacking He’s what you’d call a “Beef Snob”. Meet Steve, our beef supplier who always delivers on quality #MeetTheFarmers mcd.to/zlfnM1 The McRib contains the same chemical used to make yoga mats, mmmmm #McDStories Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 29
  • 30. kfom @PhilGerb Just got word that this #dorkydad is #pdx winner of @getaround contest !! R U coming to #SobConNW- U, me & a Tesla ? 18 Jun12 from web kfom @Getaround Just got word from @jeniferkatie that I won #dorkydad #pdx !!! Got 2 plan a fun drive & will share Tesla Pics. Many thks !! 18 Jun12 from web JenniferKatie I made this just for my #dorkydad @kfom. Here's hoping he's the big @getaround winner in #pdx! #gokfomgo t.co/oks58lSf Hashtag Tips: OK to have some random fun Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 30 Tuesday, December 17, 2013 SOMETIMES you don’t need to look up the #hashtag My very clever daughter #dorkydad TIPS OK FUN
  • 31. What Can Hashtags Do For Your Business ? 1) Amplify reach 2) Start real-time conversations 3) Build community 4) Drive Commerce Tuesday, December 17, 2013 Here’s four ways hashtags can benefit your business #1 AMPLIFY Reach: Remember #SanDiegoFire example Good hashtag helps more people see your content/images BECAUSE your getting found . --> people share, people search = you get found
  • 32. If you would like to access video archive or have a question email: kevin@mymemberbenefit.com NEXT WEBINAR: WED May 22nd at 10 am Live Ask the Expert Q & A Tuesday, December 17, 2013
  • 33. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 33
  • 34. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 34
  • 35. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 35
  • 36. Kevin Ferrrasci OʼMalley • kevin@mymemberbenefit.com twitter.com/kfom • 503-567-8650 Tuesday, December 17, 2013 36