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Building	
  a	
  Content	
  
Strategy	
  on	
  
Snapchat	
  
@kcgeen	
   #BiSummit	
  
Building	
  a	
  Content	
  Strategy	
  	
  	
  	
  	
  	
  
on	
  Snapchat	
  
	
  
KC	
  Geen	
  
Head	
  of	
  Global	
  Social	
  Media,	
  Groupon	
  	
  
Snapchat	
  101	
  
Snapchat	
  is	
  a	
  mobile	
  photo/	
  video	
  app	
  that	
  
allows	
  users	
  to	
  share	
  “snaps”	
  for	
  up	
  to	
  10	
  
seconds	
  before	
  it	
  gets	
  deleted	
  forever.	
  
	
  
“Stories”	
  was	
  introduced	
  in	
  Fall	
  2013	
  and	
  
consist	
  of	
  a	
  series	
  of	
  snaps.	
  	
  These	
  stories	
  
can	
  be	
  viewed	
  for	
  up	
  to	
  24	
  hours.	
  	
  
Why	
  Snapchat?	
  
Snapchat	
  has	
  over	
  100	
  Million	
  ac9ve	
  
users	
  and	
  is	
  fast	
  approaching	
  200	
  Million	
  
71%	
  of	
  Snapchat’s	
  American	
  users	
  fall	
  in	
  the	
  18-­‐34	
  range	
  
while	
  45%	
  are	
  between	
  18-­‐24	
  years	
  old.	
  	
  
Source:	
  SUMPTO	
  
Snapchat	
  has	
  become	
  a	
  highly	
  effec9ve	
  
way	
  for	
  brands	
  to	
  interact	
  with	
  current	
  
customers	
  and	
  acquire	
  new	
  ones	
  
	
  
Is	
  Snapchat	
  right	
  for	
  your	
  brand?	
  
1.  Is	
  your	
  target	
  demographic	
  below	
  34	
  years	
  
old?	
  
2.  Are	
  you	
  a	
  BtoC	
  brand?	
  
3.  Do	
  you	
  have	
  the	
  resources	
  to	
  consistently	
  post	
  
and	
  respond?	
  
4.  Do	
  your	
  consumers	
  like	
  giveaways	
  and	
  
contests?	
  
5.  Are	
  you	
  focused	
  more	
  on	
  awareness	
  than	
  
conversion?	
  
How	
  can	
  brands	
  get	
  
started?	
  
A	
  New	
  Focus	
  ShiG	
  in	
  Content	
  
Marke9ng	
  
Quality	
  Content	
  &	
  
Amazing	
  Visuals	
  
Pay	
  for	
  Play	
  
Content	
  that	
  Drives	
  
Engagement	
  &	
  
Community	
  Involvement	
  
What	
  is	
  Content	
  Marke9ng	
  on	
  
Snapchat?	
  
 
	
  
Cut	
  through	
  the	
  noise	
  by	
  crea9ng	
  
a	
  super	
  temporary	
  impression	
  
that	
  is	
  truly	
  of	
  the	
  moment	
  and	
  
engages	
  your	
  consumers.	
  	
  
5	
  Second	
  Rule	
  
Amazing	
  Visuals	
  
Amplify	
  the	
  Organic	
  Benefits	
  
Cohesive	
  Brand	
  Voice	
  
Stay	
  True	
  to	
  the	
  Nature	
  of	
  the	
  PlaWorm	
  
“Engagement	
  is	
  the	
  best	
  metric	
  
to	
  measure	
  content	
  markeFng.”	
  	
  	
  	
  	
  	
  	
  
Ninan	
  Chacko,	
  CEO,	
  PR	
  Newswire	
  
	
  
Content	
  Examples	
  
Engaging	
  Fans	
  is	
  Key	
  	
  
Tell	
  a	
  story:	
  beginning,	
  
middle,	
  end	
  
Entertain	
  
Create	
  a	
  reason	
  to	
  engage	
  
	
  
	
  
Groupon	
  
Engage	
  with	
  Contests	
  
GrubHub	
  
Stay	
  true	
  to	
  Snapchat	
  
Cohesive	
  theme	
  
Bring	
  the	
  brand	
  to	
  life	
  with	
  
unique	
  prizes	
  
	
  
	
  
Provide	
  Exclusive	
  Offer	
  
WetSeal	
  
Unveil	
  discounts	
  
Strong	
  value	
  prop	
  
Keep	
  it	
  short	
  &	
  surprising	
  	
  
	
  
	
  
GrubHub	
  
Give	
  Fans	
  a	
  Sneak	
  Peak	
  
Free	
  People	
  
The	
  Associa9on	
  of	
  
Surfing	
  Professionals	
  
Embrace	
  humor	
  
Be	
  9mely 	
   	
   	
  	
  
Sneak	
  peaks	
  and	
  
surprises	
  work	
  great	
  in	
  
emphermal	
  marke9ng	
  
	
  
Use	
  the	
  plaWorm	
  as	
  it’s	
  intended	
  
Create	
  content	
  similar	
  to	
  what	
  your	
  customers	
  
are	
  sharing	
  	
  
Respond	
  to	
  snaps	
  and	
  engage	
  with	
  fans	
  
Make	
  your	
  fans	
  feel	
  special	
  
Test	
  and	
  have	
  fun!	
  
	
  
	
  
	
  
Key Content Marketing Takeaways…
@kcgeen	
   #BiSummit	
  
Thank	
  you!	
  

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Building a Content Strategy on Snapchat

  • 1. Building  a  Content   Strategy  on   Snapchat  
  • 2. @kcgeen   #BiSummit   Building  a  Content  Strategy             on  Snapchat     KC  Geen   Head  of  Global  Social  Media,  Groupon    
  • 3. Snapchat  101   Snapchat  is  a  mobile  photo/  video  app  that   allows  users  to  share  “snaps”  for  up  to  10   seconds  before  it  gets  deleted  forever.     “Stories”  was  introduced  in  Fall  2013  and   consist  of  a  series  of  snaps.    These  stories   can  be  viewed  for  up  to  24  hours.    
  • 5. Snapchat  has  over  100  Million  ac9ve   users  and  is  fast  approaching  200  Million  
  • 6. 71%  of  Snapchat’s  American  users  fall  in  the  18-­‐34  range   while  45%  are  between  18-­‐24  years  old.    
  • 8. Snapchat  has  become  a  highly  effec9ve   way  for  brands  to  interact  with  current   customers  and  acquire  new  ones    
  • 9. Is  Snapchat  right  for  your  brand?   1.  Is  your  target  demographic  below  34  years   old?   2.  Are  you  a  BtoC  brand?   3.  Do  you  have  the  resources  to  consistently  post   and  respond?   4.  Do  your  consumers  like  giveaways  and   contests?   5.  Are  you  focused  more  on  awareness  than   conversion?  
  • 10. How  can  brands  get   started?  
  • 11. A  New  Focus  ShiG  in  Content   Marke9ng   Quality  Content  &   Amazing  Visuals   Pay  for  Play   Content  that  Drives   Engagement  &   Community  Involvement  
  • 12. What  is  Content  Marke9ng  on   Snapchat?  
  • 13.     Cut  through  the  noise  by  crea9ng   a  super  temporary  impression   that  is  truly  of  the  moment  and   engages  your  consumers.    
  • 14. 5  Second  Rule   Amazing  Visuals   Amplify  the  Organic  Benefits   Cohesive  Brand  Voice   Stay  True  to  the  Nature  of  the  PlaWorm   “Engagement  is  the  best  metric   to  measure  content  markeFng.”               Ninan  Chacko,  CEO,  PR  Newswire    
  • 16. Engaging  Fans  is  Key     Tell  a  story:  beginning,   middle,  end   Entertain   Create  a  reason  to  engage       Groupon  
  • 17. Engage  with  Contests   GrubHub   Stay  true  to  Snapchat   Cohesive  theme   Bring  the  brand  to  life  with   unique  prizes      
  • 18. Provide  Exclusive  Offer   WetSeal   Unveil  discounts   Strong  value  prop   Keep  it  short  &  surprising         GrubHub  
  • 19. Give  Fans  a  Sneak  Peak   Free  People   The  Associa9on  of   Surfing  Professionals   Embrace  humor   Be  9mely         Sneak  peaks  and   surprises  work  great  in   emphermal  marke9ng    
  • 20. Use  the  plaWorm  as  it’s  intended   Create  content  similar  to  what  your  customers   are  sharing     Respond  to  snaps  and  engage  with  fans   Make  your  fans  feel  special   Test  and  have  fun!         Key Content Marketing Takeaways…
  • 21. @kcgeen   #BiSummit   Thank  you!