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KBACE Learning Platform Webinar
- 1. Leverage the Combined Power of
Oracle Tutor, UPK & OLM
January 28, 2009
1 © 2009 KBACE Technologies, Inc.
- 2. Agenda
• Education Overview
• Learning Platform Approach
• Oracle Tutor
• Oracle User Productivity Kit
• Oracle Learning Management
• Demonstration
2 © 2009 KBACE Technologies, Inc.
- 3. 3 © 2009 KBACE Technologies, Inc.
- 5. KBACE Learning Platform Approach
• Focus on the User
• Align with the Implementation Plan
• Leverage Documentation
• Monitor the User Adoption & Learning
• Build a Platform for Continuous Training Improvement
5 © 2009 KBACE Technologies, Inc.
- 6. Align Education Strategy with Implementation Plan
• Definition • Develop Adoption & Learning Plan
Planning • Brief Executive & Senior Mgmt
• Elaboration • Educate Project Team
CRP II
Develop Future Process Model • Solidify Roles & Responsibilities
Unit Test Conversions, Interfaces
• Build • Create End-User Documentation
Systems Integration Test including Policies & Procedures
• Transition
User Acceptance Test • Conduct End User Training
• Production
Post Production Support
• Monitor End User Adoption & Learning
6 © 2009 KBACE Technologies, Inc.
- 7. Four Layers of Documentation
Process documents provide a roadmap to your business flow. By providing a hierarchy, end users have the option
to drill down to the details when needed.
7 © 2009 KBACE Technologies, Inc.
- 9. Tutor Business Process Documentation
Adding Suppliers
Selecting Supplier
VP Finance
Start Supplier Evaluate request for Supplier has
Paperwork Y nonstandard Y
requests been placed on
complete? payment terms. (9)
nonstandard hold?
Requestor
payment terms
N
Complete Supplier unfavorable to
Maintenance form. N company? N
A VP Finance
(1)
AP Supvr Forward Supplier AP Clerk
Y Maintenance form to
Request missing info. AP Clerk & AP Supvr. File supplier
Requestor (4) (10) maintenance
AP Supvr
Forward form to AP documentation. (13)
> Submit Request
Supvr. (2) Evaluate request for A
nonstandard
payment terms. (7) AP Clerk End
AP Supvr Add supplier to
AP Supvr database. (11)
Record info on
Verify that all Supplier AP Supvr > Suppliers
required supplier info Maintenance form. AP Clerk
complete. (3) Deliver Supplier
(5) Retain supplier
Maintenance form to
VP Finance. (8) maintenance
AP Clerk documentation in
supplier
AP Supvr Notify Requester that
maintenance
supplier has been
pending file. (14)
Determine whether added to database.
nonstandard (12)
payment terms End
requested. (6)
9 © 2009 KBACE Technologies, Inc.
- 11. Tutor Documents link to UPK Content
Links to UPK simulations interactively describing what
the user needs to do in the application
11 © 2009 KBACE Technologies, Inc.
- 12. Centralized Learning Management System
• Web-based
• Supports industry-standard content from tools such as Tutor and UPK
• Provides cross-module integration
12 © 2009 KBACE Technologies, Inc.
- 14. Leveraging the Power of Tutor, UPK, and OLM
• Right Tools – Tutor, UPK, & OLM
• Right Approach
• Develop Solution in CRP
• Document Solution in CRP
• Deploy Documentation
• Train End Users
• Test End Users
• Track Training Results
• Result: End Users knows how to do their jobs, Day ONE!
14 © 2009 KBACE Technologies, Inc.
- 15. Contact Info
• Anne Saulnier – asaulnier@kbace.com
• Maryellen Papelian – mpapelian@kbace.com
15 © 2009 KBACE Technologies, Inc.