1. KARUNAIVEL .MKARUNAIVEL .M Branch Manager - (PONDY &
CUDDALORE DT.)
BUTTERFLY CARE
PUDUCHERRY.
Mobile: +91 90420 33483
Email: karunaivel1977@gmail.com
Objective
I would like to contribute the best of my ability and use my skills & vast experience for an organization
where my knowledge can be shared and enriched to attain Excellency.
Professional Profile
• Master of Business Administration(MBA Executive) from Karnataka University.
• Diploma in computer technology from PIPMATE, Karaikkal
Career Summary Total: 15 Years 3 Months of Banking Experience
Since 1999, I have handled various whole sale dealer, corporate travels, Presently working as a Branch
Manager at BUTTERFLY Gandhimathi Appliances Ltd., (Puducherry & cuddalore dist)
Work Experience
25nd February 1999 to
9th
july 2008
Latha steel traders, pondy
1st
April 2009 to
31st
March 2010
RAINBOW TOURS & TRAVELS, PONDY
5TH
MAY 2010 to
Till Date
BUTTERFLY CARE –PONDY BRANCH (AREA COVERAGE PONDY &
CUD.DIST.)

2. Company Profile:
BUTTERFLY is a well ESTEEMED KITCHEN APPLIANCES company with international standards &
reputation. With its gaint network 30+ branches & 30+ franchisee standing top in the No. 1 in
India.
Areas of Expertise
■ Branch Operations ■ Customer Care ■ Software proficiency-SAP-CRM
■ Statutory Compliance ■ Reporting the Controlling offices■ Excellent Communication skills
■ XL, Word, General Computer ■ Managing a team of 10 to 50 Member Branch
Job Profile:
BRANCH OPERATION
• Stock transfer from H.O to Delivery Distributors and acknowledgment copy sent to H.O,
• If any stockset defect in dealer point by getting replacement approval from H.O and raised sale return
order sent to H.O
• After processing and getting credit note dealers
• Monitor all service activities for customer, above 200 dealer & above 5 distributor for the branch.
• Monthly once dealer visit had been attended
• Happy calls from customer & dealer side for satisfaction index
• Branch Expense claim report, TA/DA of technicians, Sales cash deposit details sent to H.O on
Monthly basis
• Sales Tax returned filed through consultant
Analysis and generation of key MIS reports
Analytical review of monthly Stock statements (FINISHED GOODS & SPARES) branch and
ensuring compliance with H.O Guide lines.

3. Statutory compliance
Preparation & submission of monthly vat & cst returns to CTO / Head Office
Maintenance of statutory records ATTENDENCE, LEAVE RECORDS, STAFF ADVANCE LEDGER, LIST
OF
HOLIDAYS, VISITOR REGISTER & PURCHASE & SALES OF FINISHED GOODS & SPARES FOR
SERVICE
USE FILE, JOB FILE (INDOOR & OUDOOR) , CORRESPONDENCE TO
H.O/CTO/DEALER/DISTRIBUTORS
ETC.,
Review of BRANCH UNDER SERVICE RELATED
Periodic review of all technicians & staffs to customer, dealer & distributor issues
Ensuring the reports from technician form completing properly or not
Technicians dealer visit made properly or not
Technician performance reports
CPC(call per cost), BCPC (branch call per cost) are reviewed and reduced next
Handling Consultants & Auditors
Preparation schedules as per Corporate Office guidelines for audit purpose
Provide timely support to consultant at the time of periodical audits
Ensure all schedules are audited without any major/high risk deviations
Software Proficiency
Excellent working knowledge on SAP CRM –SERVICE & MIS Other than I am having rich
knowledge in handling general Computer Operations, Microsoft Office, Word, Excel etc.,
Reconciliation
Reconciliation of all relevant accounts & prepares reconciliation reports on monthly basis

4. Achievements
I joined in latha steel traders, as computer operator in the year 1999. I have worked at various branch
their sales outlet for computer operations. Obtained appreciation letter for rendering excellent computer
operation with accounts for sales & purchase from Owner Got elevated to the level of Accounts manager
in the year 2006 at latha steel traders Monitoring of purchase , sales, bank, cash counting , payments to
supplier, cash withdraw from banks etc., Unfortunately I am major getting accident but god grace I am
suffered from damaged and taking bed rest for 2 to 3 month so I am not continuing the job resigned then
joined 2009 offered me a challenging position 24hrs job for arranging cab for MNC – corporate services , 2
yrs successfully done and developed no. of companies increased, But I want moved pan india company
at that time I had offer from Butterfly customer care , pondy branch as manager I have been elevated as
Branch Manager. Hence, on 05th
May 2010
From 5th
MAY, 2010 to till date, I have been part of BUTTERFLY family and successfully sailing through
all the aspects of BRANCH OPERATION & SERVICES and rendering flawless service to the public
through BUTTERFLY LTD., PONDY BRANCH
Present CTC : Rs.3.4 lac p.a. (including Bonus, Incentives other Benefits)
Expected CTC : Rs.4.3 lac p.a. (Negotiable)
Location preferences : (1) PUDUCHERRY
(2) Any Branch of South Tamilnadu.
(3) Anywhere in India
Personal Profile
•Quick learner with an ability to grasp new ideas and concepts
•Dynamic leader, team builder and motivator
•Stress management and meeting dead-lines with ease and efficiency
•Posses good inter-personal, communication and co-ordination skills
•Accomplish - targets with utmost dedication and integrity
•Self-motivation to excel in whatever work is assigned
•Ability to identify and focus on key issues
Personal details
Date of Birth : 28th
, July 1977
Marital Status : Married
Languages known : English, Tamil, and Hindi

5. Achievements : Appreciation Letter from our General & Service Manager for rendering
excellent customer service
.
Extra Curricular : Football, superb dance & singing
References: Will be readily provided on request

6. Achievements : Appreciation Letter from our General & Service Manager for rendering
excellent customer service
.
Extra Curricular : Football, superb dance & singing
References: Will be readily provided on request