Field Service Management Software Features

Field Service Management
SalesBabu CRM for
business and startups

Contact Us: M: +91 9611 171 345
Field service management
Website: www.salesbabu.com Email: sales@salesbabu.com
Field Service Management is the management of the end-to-end activities in a field service
organisation. The field service management includes scheduling, inventory, invoicing, billing and
accounting.
The field service management is used to manage resources in industries like -
1. Healthcare industry
2. Telecommunication industry
3. Cable operators
4. Manufacturing industry
5. House-cleaners
6. Construction industry
7. Trade Workers
8. Heating, ventilation and air-conditioning industry (HVAC)

Contact Us: M: +91 9611 171 345
Field force management software technology
The basic work of a field service management software is to facilitate the tasks of field service
management. It is a web based software, your engineers can easily access it in their mobile with
internet and keep working.
A Field Service Management software system (field engineer management software) is typically
used by businesses that handle installation, services, and repairs of working equipment. If you are
wondering how to select a suitable after sales service software for your business requirement, we
can help you.

Contact Us: M: +91 9611 171 345
Beneﬁts of using a ﬁeld service management software
1. Resource optimization
Usage of a field service tracking app ensures right utilization of on-field resources.
2. Team coordination
The manager can coordinate his/her team efficiently by cutting down wastage of time and money.
3. Accuracy
It provides accurate information to the users.
4. Real time visibility
It provides real time visibility of information with respect to job status, time spent on a particular task, time
of arrival and departure etc.
5. Customer satisfaction
With the help of the automated software, it becomes easy for the reps to respond to their customers on time.

Contact Us: M: +91 9611 171 345
Features of SalesBabu Field Service Management
1. Complaint Management
A complaint management software helps you to improve your business for the betterment of the
organisation by tracking the solution for their problems.
The functionalities of a complaint management software are -
● Monitor service activities
● Visibility AMC
● Case nature
● Complaint priority
● Complaint allocation
● Problems and resolutions

Contact Us: M: +91 9611 171 345
2. AMC Management
The AMC Management software dashboard displays the information on the AMC’s due. It provides
information of the AMC reaching renewal, annual maintenance contracts, business promotion calls,
product delivery calls, complaint service calls etc.
The features of an AMC Management software are -
● PMS (Preventive Maintenance Schedule) visit scheduling
● PMS (Preventive Maintenance Schedule) checklist
● AMC (Annual Maintenance Contract) time period
● AMC (Annual Maintenance Contract) Pending notification
● Product details
● Machine site details

Contact Us: M: +91 9611 171 345
3. Warranty Management
The Warranty Management Software reduces the warranty costs, reduce operational costs, increases
service revenues, improves product quality and enhance customer experience. It streamlines your
warranty management by maintaining complete customer and product warranty details.
The features of a Warranty Management Software are -
● Centralized warranty details
● Warranty ending notification

Contact Us: M: +91 9611 171 345
4. Spare part consumption Management
Web based spare consumption management software gives you real time inventory availability at the
time of making a quote and order, that remove waiting time for spare part availability approval.
The features of a Spare Parts Consumption Management Software are -
● Tracking of rate of the spare parts consumption
● Details of the quantity of the spare parts consumption
● Forecast reorder level
● Good transfer details
● Goods obtained report

Contact Us: M: +91 9611 171 345
5. Field Quotation management
The Service Quotation Management software helps you to enter AMC and Warranty details with
product details as well as notifies you on pending/upcoming service renewals. You can also track the
customer history and send service quotation in the customer relationship life cycle.
The features of a Service Quotation Management Software
● Track revenue generation
● Track inventory consumption
● Track manpower usage

Contact Us: M: +91 9611 171 345
6. Installation Management software
The installation management software involves the explanation as well as a demonstration of the
product at the time of handover.
The features of Installation Management Software are -
● Schedulement PMS Visits
● Maintenance of PMS Visits counts
● Warranty detection
● Remarks updates
● Warranty configuration
● Machine site details

Contact Us: M: +91 9611 171 345
Use service management software for business growth
A field service management app makes scheduling and tracking easy as well as cost effective for
your organisation. You need not have to spend hours together with spreadsheets or manual
report. With the help of the Field service app, your on-field workers can receive instant updates
on assignments in the field. You can also reduce the cost of paperwork, repetitive visits to the
same field etc.
Thus, a Field Service Management Software is a cost effective investment that can benefit your
organisation to the fullest. Just see to that you invest in the best Service Management Software
for better results.

Contact Us: M: +91 9611 171 345
Thank you for Visiting Us
Our Address
SalesBabu Business Solutions Pvt. Ltd.
No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092
Tel: +91 9611 171 345 ,
Mobile: +91 9341 323 571
E-mail: sales@salesbabu.com
Website: www.salesbabu.com
Read More
Are you looking for Service Management Software?
How to streamline your sales process and increase your revenue
How To Implement CRM Successfully
CRM For Sales & Distribution Management
Copyright Reserved @ 2019 SalesBabu Business Solutions Pvt Ltd.

Field Service Management Software Features

Empfohlen

Empfohlen

Weitere ähnliche Inhalte

Was ist angesagt?

Was ist angesagt? (20)

Ähnlich wie Field Service Management Software Features

Ähnlich wie Field Service Management Software Features (20)

Kürzlich hochgeladen

Kürzlich hochgeladen (14)

Field Service Management Software Features