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1 @AgileBossaNova | agilebossanova.org1
Jutta Eckstein | @juttaeckstein
John Buck | @johnabuck
http://agilebossanova.org
@AgileBossaNova | #agilebossanova
Learning Fast & Small:
Nourishing Company-wide Agility
in a Skeptical Environment
Company-wide Agility with BOSSA nova
http://tinyurl.com/AgileBossaNova
2 @AgileBossaNova | agilebossanova.org
Set the Stage
 Why are you here?  What books you
read, you
recommend?
3 @AgileBossaNova | agilebossanova.org
Goal for the Workshop
 Learn how to bring a culture of experimentation into your
company
4 @AgileBossaNova | agilebossanova.org
Agenda
 Welcome & set the stage
 Defining the context
 Values for company-wide agility
 Challenges for company-wide agility in your company
 A new perspective
 Using probes
 Next steps & wrap-up
5 @AgileBossaNova | agilebossanova.org
WHAT? CHALLENGES
6 @AgileBossaNova | agilebossanova.org
Reflect & Discuss
 What are the consequences
and impact for (your)
organization(s) of VUCA etc
from the perspective of:
– Entrepreneur
– Employee
– Client
– Shareholder
– Top management?
7 @AgileBossaNova | agilebossanova.org7
8 @AgileBossaNova | agilebossanova.org8
9 @AgileBossaNova | agilebossanova.org
Reflect & Discuss
 What has in your context
supported or hindered
company-wide agility (agile
beyond IT) and what was
difficult along the way?
 Come up with top challenge in
your group
10 @AgileBossaNova | agilebossanova.org
11 @AgileBossaNova | agilebossanova.org
12 @AgileBossaNova | agilebossanova.org
13 @AgileBossaNova | agilebossanova.org
Discuss & Create
 What are the different perspectives in your organization?
 Draw the organigram for at least one organization
showing the synthesis of perspectives
14 @AgileBossaNova | agilebossanova.org
Cynefin
Kurtz, C.F. & Snowden, D. (2003): The new dynamics of strategy: Sense-making in a
complex and complicated world In: IBM Systems Journal, Vol.42, No.3, p.462-483.
Available also online: http://alumni.media.mit.edu/brooks/storybiz/kurtz.pdf
15 @AgileBossaNova | agilebossanova.org
16 @AgileBossaNova | agilebossanova.org
Discuss
 What is the primary organizational characteristic
(strategy, structure, or process) for your top challenge?
17 @AgileBossaNova | agilebossanova.org
Eager to Experiment
18 @AgileBossaNova | agilebossanova.org
Is Trust Cheaper?
 Background:
– Traditional travel expense procedures are burdensome and
assume people can’t be trusted.
 Hypothesis:
– Such procedures cost more than they save and are
demoralizing.
 Experiment:
– Pre-survey and audit. Try for three months in a few units
with other units as controls. Post-survey and audit.
19 @AgileBossaNova | agilebossanova.org
20 @AgileBossaNova | agilebossanova.org
Discuss & Create
 Look at your top challenge
– Revisit your reflections on your top challenge and any
necessary details
• What is your challenge and what is it not?
• What might be the source of the difference?
 Pick a probe that you might use to explore that challenge
– If necessary modify the probe for your existing challenge
– Or invent a whole new probe
21 @AgileBossaNova | agilebossanova.org
22 @AgileBossaNova | agilebossanova.org
Design a Probe
 Name of the Probe:
– <...>
 Background:
– <Define the context>
 Hypothesis:
– <Define what you expect to happen>
– <Observable impact>
 Safe-to-fail experiment:
– <Define what do you want to try and how you can (dis) prove
the hypothesis>
23 @AgileBossaNova | agilebossanova.org
Reflecting on the Probe
 Our results were largely not as the hypothesis predicted.
 We believed <hypothesis>
– But found while <activity>
– That <insight>
– And rejected this idea.
 Had we tried <x>,
– We might have discovered this
• <sooner, more cheaply, &/or more safely>
Source: Mike Burrows, Agendashift
24 @AgileBossaNova | agilebossanova.org
Publish to Your Peers
 Publish in the LinkedIn group:
– http://tinyurl.com/AgileBossaNova
 Based on the experiment results and comments of our
peers,
– What are the next questions to explore?
– What changes (if any) do we want to implement?
25 @AgileBossaNova | agilebossanova.org
Reflection Time
 What will you do on Monday?
– Come up with at least three things you want to do
(differently)
26 @AgileBossaNova | agilebossanova.org
BOSSA nova for Nourishing
Company-wide Agility
27 @AgileBossaNova | agilebossanova.org
BOSSA nova for Company-wide Agility
 Never stop…
– …trying
– …learning
– …changing
28 @AgileBossaNova | agilebossanova.org
Many Thanks and… Stay in Touch:
PicturesbyKatjaGloggengießer
Jutta Eckstein | @juttaeckstein
John Buck | @johnabuck
http://agilebossanova.org
@AgileBossaNova | #agilebossanova
Company-wide Agility with BOSSA nova
http://tinyurl.com/AgileBossaNova

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Learning Fast & Small - Nourishing Company-wide Agility in a Skeptical Environment

  • 1. 1 @AgileBossaNova | agilebossanova.org1 Jutta Eckstein | @juttaeckstein John Buck | @johnabuck http://agilebossanova.org @AgileBossaNova | #agilebossanova Learning Fast & Small: Nourishing Company-wide Agility in a Skeptical Environment Company-wide Agility with BOSSA nova http://tinyurl.com/AgileBossaNova
  • 2. 2 @AgileBossaNova | agilebossanova.org Set the Stage  Why are you here?  What books you read, you recommend?
  • 3. 3 @AgileBossaNova | agilebossanova.org Goal for the Workshop  Learn how to bring a culture of experimentation into your company
  • 4. 4 @AgileBossaNova | agilebossanova.org Agenda  Welcome & set the stage  Defining the context  Values for company-wide agility  Challenges for company-wide agility in your company  A new perspective  Using probes  Next steps & wrap-up
  • 5. 5 @AgileBossaNova | agilebossanova.org WHAT? CHALLENGES
  • 6. 6 @AgileBossaNova | agilebossanova.org Reflect & Discuss  What are the consequences and impact for (your) organization(s) of VUCA etc from the perspective of: – Entrepreneur – Employee – Client – Shareholder – Top management?
  • 7. 7 @AgileBossaNova | agilebossanova.org7
  • 8. 8 @AgileBossaNova | agilebossanova.org8
  • 9. 9 @AgileBossaNova | agilebossanova.org Reflect & Discuss  What has in your context supported or hindered company-wide agility (agile beyond IT) and what was difficult along the way?  Come up with top challenge in your group
  • 10. 10 @AgileBossaNova | agilebossanova.org
  • 11. 11 @AgileBossaNova | agilebossanova.org
  • 12. 12 @AgileBossaNova | agilebossanova.org
  • 13. 13 @AgileBossaNova | agilebossanova.org Discuss & Create  What are the different perspectives in your organization?  Draw the organigram for at least one organization showing the synthesis of perspectives
  • 14. 14 @AgileBossaNova | agilebossanova.org Cynefin Kurtz, C.F. & Snowden, D. (2003): The new dynamics of strategy: Sense-making in a complex and complicated world In: IBM Systems Journal, Vol.42, No.3, p.462-483. Available also online: http://alumni.media.mit.edu/brooks/storybiz/kurtz.pdf
  • 15. 15 @AgileBossaNova | agilebossanova.org
  • 16. 16 @AgileBossaNova | agilebossanova.org Discuss  What is the primary organizational characteristic (strategy, structure, or process) for your top challenge?
  • 17. 17 @AgileBossaNova | agilebossanova.org Eager to Experiment
  • 18. 18 @AgileBossaNova | agilebossanova.org Is Trust Cheaper?  Background: – Traditional travel expense procedures are burdensome and assume people can’t be trusted.  Hypothesis: – Such procedures cost more than they save and are demoralizing.  Experiment: – Pre-survey and audit. Try for three months in a few units with other units as controls. Post-survey and audit.
  • 19. 19 @AgileBossaNova | agilebossanova.org
  • 20. 20 @AgileBossaNova | agilebossanova.org Discuss & Create  Look at your top challenge – Revisit your reflections on your top challenge and any necessary details • What is your challenge and what is it not? • What might be the source of the difference?  Pick a probe that you might use to explore that challenge – If necessary modify the probe for your existing challenge – Or invent a whole new probe
  • 21. 21 @AgileBossaNova | agilebossanova.org
  • 22. 22 @AgileBossaNova | agilebossanova.org Design a Probe  Name of the Probe: – <...>  Background: – <Define the context>  Hypothesis: – <Define what you expect to happen> – <Observable impact>  Safe-to-fail experiment: – <Define what do you want to try and how you can (dis) prove the hypothesis>
  • 23. 23 @AgileBossaNova | agilebossanova.org Reflecting on the Probe  Our results were largely not as the hypothesis predicted.  We believed <hypothesis> – But found while <activity> – That <insight> – And rejected this idea.  Had we tried <x>, – We might have discovered this • <sooner, more cheaply, &/or more safely> Source: Mike Burrows, Agendashift
  • 24. 24 @AgileBossaNova | agilebossanova.org Publish to Your Peers  Publish in the LinkedIn group: – http://tinyurl.com/AgileBossaNova  Based on the experiment results and comments of our peers, – What are the next questions to explore? – What changes (if any) do we want to implement?
  • 25. 25 @AgileBossaNova | agilebossanova.org Reflection Time  What will you do on Monday? – Come up with at least three things you want to do (differently)
  • 26. 26 @AgileBossaNova | agilebossanova.org BOSSA nova for Nourishing Company-wide Agility
  • 27. 27 @AgileBossaNova | agilebossanova.org BOSSA nova for Company-wide Agility  Never stop… – …trying – …learning – …changing
  • 28. 28 @AgileBossaNova | agilebossanova.org Many Thanks and… Stay in Touch: PicturesbyKatjaGloggengießer Jutta Eckstein | @juttaeckstein John Buck | @johnabuck http://agilebossanova.org @AgileBossaNova | #agilebossanova Company-wide Agility with BOSSA nova http://tinyurl.com/AgileBossaNova