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www.jumia.com.eg

TAKING RETAIL
TO THE NEXT LEVEL
IN EGYPT AND MIDDLE EAST

March, 2013

Contact Us
272/273 – Second Section
New Cairo
www.jumia.com.eg
Mattia.perroni@eg.jumia.com

STRICTLY CONFEDENTIAL

Shop Smart. Shop Online

@JumiaEgypt
AGENDA

• BEFORE JUMIA EGYPT
• ROCKET INTERNET WORLDWIDE

• HOW TO ENABLE INNOVATION IN MIDDLE EAST
• IT IS NOT JUST ABOUT A GOOD IDEA

2

of

13

SHOP SMART. SHOP ONLINE.
WHAT HAPPENED BEFORE JUMIA EGYPT

•

Undergrade at Bocconi University of Milan and Master of Business Administration at Koç University
(Turkey), Fudan University (Shanghai)

•

2 years of Strategic Consulting at L.E.K. Consulting in London and Munich offices

•

Founded two companies: one operating withing the LED and Digital signage e-commerce market in
Italy and the other one is active in the digital advertisment industry

•

Joined Rocket Internet in 2010 in Manila, Philippines for 1 year, launching «Lazada», now the biggest
online retailer in South East Asia

•

Moved to Egypt in 2012 as CEO of Jumia Egypt

•

Love football and technology

•

I personally think that energy, passion and dedication are my keys to succeed

3

of

13

SHOP SMART. SHOP ONLINE.
A WORLDWIDE LEADING COMPANY IN E-COMMERCE

www.jumia.com

Jumia is part of Rocket Internet: The leading online
VENTURE BUILDER worldwide
Selected Ventures, Rocket Internet, 2013

MORE THAN €2 BILLION revenue IN INTERNET START-UPS WORLDWIDE
150+ VENTURES WORLDWIDE
15.000+ EMPLOYEES WORLDWIDE
4

of

13
13

SHOP SMART. SHOP ONLINE.
Market Potentials, Infrastructure and People enable the
community to innovate and create through technology

MARKET POTENTIAL

INNVOATION

INFRASTRUCTURE

TECHNOLOGY

PEOPLE

ENTREPRENEURSHIP

5

of

13

SHOP SMART. SHOP ONLINE.
Retail Internet Penetration in Egypt is growing to catch
up with more developed countries
USA (1999-03), Others (2005,2009) and EG (2012-16F):
Online Retail penetration as % of total retail,

• Egypt following the trend of the
more Internet developed
countries
• Egypt expected to reach about
5% online retail penetration
during 2016
Year 1

Year 2

Year 3

Year 4

Year 5

% Online retail over total US
% Online retail over total Eg
% Online retail over total Turkey, Europe, SEA

Source: McKinsey Global Institute, Jumia Analysis

6

of

13

SHOP SMART. SHOP ONLINE.
Egypt is both better and worse than the rest of the
Middle Eastern countries because of its people
•

During the Egyptian revolution the penetration of Facebook
increased signigficantly making Egypt the second fastest Facebook
growing country and among the 10 largest Facebook countries
worldwide (and Jumia the fastest growing page in Egypt)

•

Repurchase rate correlation with net promoter score is the
highest we ever experienced
• «Give an Egyptian a good experience the first time and he
will never change. On the other hand give him a bad first
time and he will tell all his friends forever»

•

BETTER EXPLAINED IN THE NEXT SLIDE

FACEBOOK
PENETRATION

LOYALTY TO THE
EXPERIENCE

ENTERPRENEUR
INSIDE

7

of

13

SHOP SMART. SHOP ONLINE.
EGYPT IS FULL OF CREATIVE ENTREPRENEURS!

8

of

13

SHOP SMART. SHOP ONLINE.
Back to Basics the root cause of why people shop
online

WHY DO YOU
SHOP ONLINE?

9

of

13

SHOP SMART. SHOP ONLINE.
The main reason why people shop online is different from
developed countries and developing countries

WHY DO YOU SHOP ONLINE?
Low

Level of e-development of the country

PRICE
AFRICA

High

TIME
MIDDLE
EAST

SOUTH
EAST ASIA

SOUTH
AMERICA

EUROPE

USA

Source: Jumia Analysis
10 of

13

SHOP SMART. SHOP ONLINE.
Customers are more and more into online shopping
Jumia EG: Conversion Rate, 2013

11 of

13

SHOP SMART. SHOP ONLINE.
IT IS NOT ABOUT IDEAS, IT IS
ABOUT

EXECUTION, PEOPLE AND

THE MARKET YOU ARE IN
HOW DO YOU MAKE A BUSINESS SUCCESSFUL?
Idea
10%

People
30%

Market
30%
Execution
30%
12 of

13

SHOP SMART. SHOP ONLINE.
THANK YOU
Mattia Perroni
Founder and CEO
mattia.perroni@eg.jumia.com

Shop Smart. Shop Online

Contact Us
272/273 – Second Section
New Cairo
www.jumia.com.eg
Mattia.perroni@eg.jumia.com
13
ROCKET INTERNET, MILLICOM & MTN, - THE OWNERS OF THE LARGEST
ONLINE AFRICAN RETAIL

www.jumia.com.eg

14

SHOP SMART. SHOP ONLINE.
JUMIA IS TRANSFORMING THE AFRICAN MARKET BY TAPPING INTO AFRICA‘S
MOST PROMISING MARKETS, TARGETING 600M+ PEOPLE

Jumia Egypt
 Launched in 2012
 HQ in Cairo
 250 people on the ground

Jumia Morocco
 Launched in 2012
 HQ in Casablanca
 100 people on the ground

Jumia Uganda
 Launch in Q1 2014
 HQ in Kampala
 10 people on the ground
Jumia West Africa
 Launched in Q2 2013
 HQ in Abidjan
 50 people on the
ground

Jumia East Africa
 Launch in Q1 2013
 HQ in Nairobi
 50 people on the ground

Jumia Nigeria
 Launched in 2012
 HQ in in Lagos
 500 people on the
ground

www.jumia.com.eg

Zando South and Austral Africa
 Launched in 2011
 HQ in in Cape Town
 150 people on the ground

15

SHOP SMART. SHOP ONLINE.
JUMIA IS TRUSTED BY THE BIGGEST BRANDS IN EGYPT & AWARDED AS A
WORLD LEADING NEW RETAIL LAUNCH

Previous winners of “World Retail Awards”

www.jumia.com.eg

16

SHOP SMART. SHOP ONLINE.
AND GIVE THEM A REASON TO KEEP COMING

Jumia EG: Conversion Rate, 2013

www.jumia.com.eg

17

SHOP SMART. SHOP ONLINE.

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Taking Retail & E-Commerce in Egypt to The Next Level

  • 1. www.jumia.com.eg TAKING RETAIL TO THE NEXT LEVEL IN EGYPT AND MIDDLE EAST March, 2013 Contact Us 272/273 – Second Section New Cairo www.jumia.com.eg Mattia.perroni@eg.jumia.com STRICTLY CONFEDENTIAL Shop Smart. Shop Online @JumiaEgypt
  • 2. AGENDA • BEFORE JUMIA EGYPT • ROCKET INTERNET WORLDWIDE • HOW TO ENABLE INNOVATION IN MIDDLE EAST • IT IS NOT JUST ABOUT A GOOD IDEA 2 of 13 SHOP SMART. SHOP ONLINE.
  • 3. WHAT HAPPENED BEFORE JUMIA EGYPT • Undergrade at Bocconi University of Milan and Master of Business Administration at Koç University (Turkey), Fudan University (Shanghai) • 2 years of Strategic Consulting at L.E.K. Consulting in London and Munich offices • Founded two companies: one operating withing the LED and Digital signage e-commerce market in Italy and the other one is active in the digital advertisment industry • Joined Rocket Internet in 2010 in Manila, Philippines for 1 year, launching «Lazada», now the biggest online retailer in South East Asia • Moved to Egypt in 2012 as CEO of Jumia Egypt • Love football and technology • I personally think that energy, passion and dedication are my keys to succeed 3 of 13 SHOP SMART. SHOP ONLINE.
  • 4. A WORLDWIDE LEADING COMPANY IN E-COMMERCE www.jumia.com Jumia is part of Rocket Internet: The leading online VENTURE BUILDER worldwide Selected Ventures, Rocket Internet, 2013 MORE THAN €2 BILLION revenue IN INTERNET START-UPS WORLDWIDE 150+ VENTURES WORLDWIDE 15.000+ EMPLOYEES WORLDWIDE 4 of 13 13 SHOP SMART. SHOP ONLINE.
  • 5. Market Potentials, Infrastructure and People enable the community to innovate and create through technology MARKET POTENTIAL INNVOATION INFRASTRUCTURE TECHNOLOGY PEOPLE ENTREPRENEURSHIP 5 of 13 SHOP SMART. SHOP ONLINE.
  • 6. Retail Internet Penetration in Egypt is growing to catch up with more developed countries USA (1999-03), Others (2005,2009) and EG (2012-16F): Online Retail penetration as % of total retail, • Egypt following the trend of the more Internet developed countries • Egypt expected to reach about 5% online retail penetration during 2016 Year 1 Year 2 Year 3 Year 4 Year 5 % Online retail over total US % Online retail over total Eg % Online retail over total Turkey, Europe, SEA Source: McKinsey Global Institute, Jumia Analysis 6 of 13 SHOP SMART. SHOP ONLINE.
  • 7. Egypt is both better and worse than the rest of the Middle Eastern countries because of its people • During the Egyptian revolution the penetration of Facebook increased signigficantly making Egypt the second fastest Facebook growing country and among the 10 largest Facebook countries worldwide (and Jumia the fastest growing page in Egypt) • Repurchase rate correlation with net promoter score is the highest we ever experienced • «Give an Egyptian a good experience the first time and he will never change. On the other hand give him a bad first time and he will tell all his friends forever» • BETTER EXPLAINED IN THE NEXT SLIDE FACEBOOK PENETRATION LOYALTY TO THE EXPERIENCE ENTERPRENEUR INSIDE 7 of 13 SHOP SMART. SHOP ONLINE.
  • 8. EGYPT IS FULL OF CREATIVE ENTREPRENEURS! 8 of 13 SHOP SMART. SHOP ONLINE.
  • 9. Back to Basics the root cause of why people shop online WHY DO YOU SHOP ONLINE? 9 of 13 SHOP SMART. SHOP ONLINE.
  • 10. The main reason why people shop online is different from developed countries and developing countries WHY DO YOU SHOP ONLINE? Low Level of e-development of the country PRICE AFRICA High TIME MIDDLE EAST SOUTH EAST ASIA SOUTH AMERICA EUROPE USA Source: Jumia Analysis 10 of 13 SHOP SMART. SHOP ONLINE.
  • 11. Customers are more and more into online shopping Jumia EG: Conversion Rate, 2013 11 of 13 SHOP SMART. SHOP ONLINE.
  • 12. IT IS NOT ABOUT IDEAS, IT IS ABOUT EXECUTION, PEOPLE AND THE MARKET YOU ARE IN HOW DO YOU MAKE A BUSINESS SUCCESSFUL? Idea 10% People 30% Market 30% Execution 30% 12 of 13 SHOP SMART. SHOP ONLINE.
  • 13. THANK YOU Mattia Perroni Founder and CEO mattia.perroni@eg.jumia.com Shop Smart. Shop Online Contact Us 272/273 – Second Section New Cairo www.jumia.com.eg Mattia.perroni@eg.jumia.com 13
  • 14. ROCKET INTERNET, MILLICOM & MTN, - THE OWNERS OF THE LARGEST ONLINE AFRICAN RETAIL www.jumia.com.eg 14 SHOP SMART. SHOP ONLINE.
  • 15. JUMIA IS TRANSFORMING THE AFRICAN MARKET BY TAPPING INTO AFRICA‘S MOST PROMISING MARKETS, TARGETING 600M+ PEOPLE Jumia Egypt  Launched in 2012  HQ in Cairo  250 people on the ground Jumia Morocco  Launched in 2012  HQ in Casablanca  100 people on the ground Jumia Uganda  Launch in Q1 2014  HQ in Kampala  10 people on the ground Jumia West Africa  Launched in Q2 2013  HQ in Abidjan  50 people on the ground Jumia East Africa  Launch in Q1 2013  HQ in Nairobi  50 people on the ground Jumia Nigeria  Launched in 2012  HQ in in Lagos  500 people on the ground www.jumia.com.eg Zando South and Austral Africa  Launched in 2011  HQ in in Cape Town  150 people on the ground 15 SHOP SMART. SHOP ONLINE.
  • 16. JUMIA IS TRUSTED BY THE BIGGEST BRANDS IN EGYPT & AWARDED AS A WORLD LEADING NEW RETAIL LAUNCH Previous winners of “World Retail Awards” www.jumia.com.eg 16 SHOP SMART. SHOP ONLINE.
  • 17. AND GIVE THEM A REASON TO KEEP COMING Jumia EG: Conversion Rate, 2013 www.jumia.com.eg 17 SHOP SMART. SHOP ONLINE.