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My Messages

Magnus Wallström
Background – Sweden & Europe
EU Service directive.




                        Verksamt.se is the service directive
                        channel to the Swedish public sector
My messages
 Secure government messages in Sweden
 The goal is to simplify for EU citizens in their
 written contacts with Swedish authorities.
 The solution also contributes to cost
 reduction för public administration and
 includes possibilities for private sector
Arguments for My messages

  Faster than traditional mail
  Safe (eID)
  Simple (given existing eID)
  Free of charge for end users
  Efficient public sector
  Good for environment
My Messages November 2011

 Sending Agencies
                                                                              User/
                                                                              Recipient
                             Intermediary
                                                                              Individual person/
                                                                              Company
                          Swedish Tax
Sending Municipalities
                            Agency
                                                               Secure Mail
                                                                Box and
                                                               notification

                                                              Swedish Tax
                                                               Agency
                         Swedish Tax Agency
                                                              service


                         Documents     Register of accounts
Inbox
Plan for My messages
 2011
 – outgoing safe messages, inbox

 2012
 – pilots
 – incoming messages

 2013 -
 – broad implementation
 – external inboxes
In the future – National regulation?

  Sending Agencies                                                                          User/
                                                   Paper
                                                                                          Recipient
                             Intermediary                                                 Individual
                                                                   Traditional Mail Box    person/
                                                                                          Company
                            Deliverer A
Sending Municipalities
                                                 Electronic
                            Deliverer B                                 E-Mail
                                                                        Boxes
                            Deliverer C
                                                                    Operator X
                         Swedish Tax Agency
                                                                    Operator Y
  Sending Companies

                          Documents
                                                                    Swedish Tax
                                            Register of accounts
                                                                    Agency

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Nordic Egovernment Conference - Magnus Wallström

  • 2. Background – Sweden & Europe EU Service directive. Verksamt.se is the service directive channel to the Swedish public sector
  • 3. My messages Secure government messages in Sweden The goal is to simplify for EU citizens in their written contacts with Swedish authorities. The solution also contributes to cost reduction för public administration and includes possibilities for private sector
  • 4. Arguments for My messages Faster than traditional mail Safe (eID) Simple (given existing eID) Free of charge for end users Efficient public sector Good for environment
  • 5. My Messages November 2011 Sending Agencies User/ Recipient Intermediary Individual person/ Company Swedish Tax Sending Municipalities Agency Secure Mail Box and notification Swedish Tax Agency Swedish Tax Agency service Documents Register of accounts
  • 7. Plan for My messages 2011 – outgoing safe messages, inbox 2012 – pilots – incoming messages 2013 - – broad implementation – external inboxes
  • 8. In the future – National regulation? Sending Agencies User/ Paper Recipient Intermediary Individual Traditional Mail Box person/ Company Deliverer A Sending Municipalities Electronic Deliverer B E-Mail Boxes Deliverer C Operator X Swedish Tax Agency Operator Y Sending Companies Documents Swedish Tax Register of accounts Agency