2. Introduction to EQ and
how to use it in
Leadership
01
What
is EQ?
Learn self-awareness &
how to reach
social awareness
02
Self-
awareness
S O CI A L A D Y Emotional Intelligencetraining
LEAD
With
EMOTIONAL
INTELLIGENCE
03
Archetypes
A toll to use self-awareness and lead with social &
emotional awareness.
3. S O CI A L A D Y Emotional Intelligencetraining
Emotional Intelligence & Business
In 2011, over 1 in 3 HIRING MANAGERS
reported placing emphasis on EI in their hiring/promoting process
70%
said is more
important than
IQ
59%
even said they
wouldn’t hire
someone with high
IQ & low EI
4. S O CI A L A D Y Emotional Intelligencetraining
Emotional Intelligence & Business
MANAGERS can especially benefit
from a higher EI
Stress can spur into emotional
reactions & outbursts
High EI helps leaders manage
those emotions & the emotions of
those around them
even said they wouldn’t
hire someone with high
IQ & low EI
5. S O CI A L A D Y Emotional Intelligencetraining
Emotional Intelligence & Business
6. S O CI A L A D Y Emotional Intelligencetraining
Emotional Intelligence & Business
7. Whoarewe?
EMOTIONALINTELLIGENCE
01
S O CI A L A D Y Emotional Intelligencetraining
IQ
(Intelligence Quotient)
• Does NOT change
• Stable over lifetime
EQ
(Emotional Intelligence)
• Able change
• Flexible
Personality
• Does NOT change
• Stable over lifetime
8. WhatisEQ?
EMOTIONALINTELLIGENCE
01
EQ is ability to:
Recognize, understand & manage our own emotions
Recognize, understand & manage emotions of others
Self-
Awareness
Self-
Regulation
Empathy
Motivation
People Skills
Social Skills
S O CI A L A D Y Emotional Intelligencetraining
9. IQvsEQ
Differences
01
S O CI A L A D Y Emotional Intelligencetraining
IQ
(Intelligence Quotient)
EQ
(Emotional Intelligence)
Understand Information Understand Emotions
Benefits:
• Great academic success
• Person’s ability to learn & understand
• Apply information & skills
Benefits:
• Better recognize & control emotions
• Recognize emotional states in others
• Adjust behavior to emotional state
Limitations:
• Limited Social Skills
• Limited emotional recognition
Limitations:
• Difficult to measure
• EQ tests available since early 20th Century
12. 02 Whoarewe?
SELF-AWARENESS
How am I How are you
Manage myself Interact with
others
Emotional
Self-awareness
Emotional
Self-control
Self-management
Adaptability
Change
Empathy
Social-awareness
Influence
Team Work
Leadership
Communication
Development
Relationship management
Social awareness
Self management
Self awareness
S O CI A L A D Y Emotional Intelligencetraining
13. INTUITION
It's our innate inclination toward a particular
behavior.
A gut feeling — or a hunch— is a sensation without
being fully aware of the underlying reasons for its
occurrence.
This fuels thoughts. It gives them direction.
RESONING/ COGNOTION
Cognition helps us put together the logic
for reasons. We act.
It uses our practical knowledge.
FUELED BY:
• Logical analysis of the situation
• Objectivity
• Understanding the situation
FUELED BY:
• Past emotional experience
• Immediate emotional recollection
• Irrationality/Instinct
GOOD FOR:
1. Motivation
2. Action
3. Empathy
GOOD FOR:
1. Logical analysis
2. Change
3. Perspective
02 Whoarewe?
SELF-AWARENESS
S O CI A L A D Y Emotional Intelligencetraining
17. 1. You're curious about people you don't know. Do you love meeting new people, and naturally tend to ask lots of
questions after you've been introduced to someone? If so, you have a certain degree of empathy, one of the main
components of emotional intelligence.
2. You know your strengths and weaknesses. A big part of having self-awareness is being honest with yourself about
who you are -- knowing where you excel, and where you struggle, and accepting these things about yourself.
3. You know how to pay attention. Do you get distracted by every text and passing thought? If so, it could be keeping
you from functioning on your most emotionally intelligent level.
4. When you're upset, you know exactly why. We all experience a number of emotional fluctuations throughout the
day, and often we don't even understand what's causing a wave of anger or sadness. But an important aspect of self-
awareness is the ability to recognize where your emotions are coming from and to know why you feel upset.
5. You've always been self-motivated. Were you always ambitious and hard-working as a kid, even when you weren't
rewarded for it? If you're a motivated self-starter -- and you can focus your attention and energy towards the pursuit
of your goals -- you likely have a high EQ.
02 Howtogetthere:a Great Leader…
S O CI A L A D Y Emotional Intelligencetraining
18. Jungian ARCHETYPES
S O CI ALADY Jungian archetypes
Archetypes
Alittlehelp…..
03
There are 12 archetypes which symbolizes basic human
needs and aspiration or motivation.
Each type has its own set of values, meanings and
personality traits.
The concept of psychological archetypes was advanced by the
Swiss psychiatrist Carl Jung, c. 1919.
19. Archetypes03
The Innocent
The innocent’s core desire is to be free
and happy, and their biggest fear is to
do something wrong and be punished
for it.
At their best they are
optimistic, honest and
enthusiastic – at their
worst they are
irritating, boring and
childish.
The Rebel (Outlaw)
The rebel craves revolution or
revenge, and their greatest
fear is powerlessness.
At their best they are
free-spirited, brave
and adaptable – at
their worst they are
destructive, out of
control, nihilistic. .
The Jester (Joker)
The Jester wants to live in
the moment and enjoy life,
and they fear boredom
above all else.
At their best they are
joyful, carefree and
original, at worst they
are irresponsible, cruel
and frivolous.
The Magician
The magician wants to understand
the universe and their place in it,
but they fear unintended negative
consequences of their exploration.
On a good day they are driven and
charismatic with a capacity for
healing, on a bad day they are
manipulative, dishonest and
disconnected from reality.
The Explorer
The explorer craves adventure
and wants to discover the
world for themselves. They
fear conformity and inner
emptiness.
On a good day they are
independent, ambitious
and spiritual, on a bad
day they are restless,
aimless and flaky.
The Sage
The sage seeks the truth and wants to
find the wisdom in every situation.
Their biggest fears are being misled
and being ignorant.
At best they are wise,
articulate and open-
minded, at worst they
are pedantic, self-
absorbed and cold.
S O CI ALADY Jungian archetypes
20. Archetypes03
The Regular Guy
The regular guy (or girl) only
wants to belong and feel a
part of something, and their
greatest fear is to be left out
or to stand out from the
crowd.
At best they are
friendly, empathetic
and reliable – at worst
they are weak,
superficial and
suggestible.
The Caregiver
The caregiver is driven by
their need to protect and
care for others, and their
worst fear is selfishness and
ingratitude for their
sacrifices
On the positive side they
are compassionate,
generous and strong, on the
negative they are
masochistic, manipulative
and codependent.
The Lover
The lover lives to experience
pleasure in their relationships,
work and environment, and they
fear being unwanted and unloved.
At their best they are passionate,
magnetic and committed, at their
worst they are people-pleasing,
obsessive and shallow.
The Hero
The hero’s main motivator is to prove
their worth, and their greatest fears
are weakness and failure.
At their best they are
brave, determined and
skilful – at their worst
they are arrogant,
aggressive and
ruthless.
The Creator
The creator is driven by their
desire to produce exceptional
and enduring works, and they
are most afraid of mediocrity.
At their best they are
imaginative, expressive
and innovative – at their
worst they are self-
indulgent, melodramatic
and narcissistic.
The Ruler
The ruler is driven by their desire for
power and control, and they are most
afraid of chaos and being overthrown.
A good ruler is
confident, responsible
and fair, whilst a bad
ruler is rigid, controlling
and entitled.
S O CI ALADY Jungian archetypes
22. 03
Independence
Belonging Stability
Change
Well-being
Ego
Control
Let go
The Rebel
(Outlaw)
The Jester
(Joker)
The Magician
The Regular Guy
The Caregiver
The Lover
The Innocent
The Sage
The Explorer
The Ruler
The Hero
The Creator
Safety
Understanding
Freedom
Liberation
Power
Mastery
Innovation
Control
Service
Belonging
Intimacy
Enjoy
23. The Rebel (Outlaw)
The Jester (Joker)
The Magician
The Regular Guy
The Caregiver
The Lover
The Innocent
The Sage
The Explorer
The Ruler
The Hero
The Creator
ORDER
CHANGE
GROUP
ORIENTED
SELF
FOCUSED
Independence
Belonging
Provide structure to
the world
Leave a mark on the
world
Connect with others
Yearn for greatness/
self- achievement
Archetypes
In an Organization
25. 3 types of own Archetype
Core Archetype Veiled Archetype Opposition Archetype
03
Main Archetype
• Traits & challenges in
Extreme negative/ stress
situation (emotional
reaction)
• Traits & challenges in
Extreme positive situation
(emotional reaction)
• Act & React Archetype
Archetype
• Traits & challenges in to
oppose the challenges&
balance Main Archetype
Archetype
• Traits & challenges in calm
situation when your main
Archetype does not need to
defend/ oppose or act
S O CI ALADY Jungian archetypes
26. HowtodealwithArchetypes
AtWORK…
Examples:
The Caregiver
The Explorer
Show them that you trust their decisions and encourage them to
problem solve on their own. In the end it will help both of you
grow in your careers, they will begin to trust their instincts, and
you will learn to manage in a Caregiver way.
Once they do devote themselves to a job, they give it one 110%.
Only problem is, that extra 10% of adventurous spirit can make them too excited and take
incredible risks that may be too risky for the rest of the team.
Solution? Channel that excitement into a new project.
Explorers need change and challenges, once they’ve expunged some of that energy, they’ll
realize they need to tone it down and consult with others.
03
S O CI ALADY Jungian archetypes
27. HowtodealwithArchetypes
AtWORK…
Examples:
03
The Rebel (Outlaw)
The Ruler
Avoid engaging in power struggles as a way of expressing authority. Know the
difference between rebellious reactions and rebellious decisions. Encourage
them to collaborate giving them a bit of the control they need.
They’re most comfortable in charge and can come off too bossy at times. If you feel
that this is continually happening to you, it might be time to subtly manage up. By
voicing your concern in a clear and concise manner, Sovereigns will recognize and
respect your self-empowerment.
S O CI ALADY Jungian archetypes
28. W h a t a b o u t E Q …
usealltoyourgrowth…
S O CI A L A D Y Emotional Intelligencetraining
29. EQexercises…
SELF-AWARENESS
S O CI A L A D Y Emotional Intelligencetraining
1. What You’re Feeling
Are you sweating? shaking? Does your face feel warm? Are you
light-headed?
2. The ‘Why?’ Test
Children do this constantly. Every few minutes, they ask “why”
something is.
3. Change the situation (if changeable)
If you can change (realistically) the situation or circumstances
you want to change – DO IT.
You can change your actions/emotions to influence the situation.
4. Shift focus (one strong emotion can have us narrow-minded)
Out of focus and see only what that emotion let us see.
5. Change thoughts associated with situation
Change the logical thought attached to the situation to a more
positive/productive.
6. Change your behavior
(Smiling while you are irritated can improve actually your
mood)
• Over influenced by others
• Dwelling on isolated events
• Being overcritical
• Seeking to blame others or cristism
• Thinking 'always' or 'never' or ‘black & white’
• Focusing on or expecting negativity
• Taking on too much responsibility
• Labeling people or situations
1. Change method
30. EQexercises…
SELF-AWARENESS
S O CI A L A D Y Emotional Intelligencetraining
2. WWJD method..
1. Distance your self from the emotion
2. Break down the situation OUT LOUD
• Physical cause
• Emotion reaction
3. What would someone else do?
• A friend, a partner or anyone not emotionally involved that is not you. Imagine
Someone else feeling that emotion in that situation…
S O CI A L A D Y Emotional Intelligencetraining
31. FEAR
R e c o g n i z e & U s e
E m o t i o n s …
31
Learn what fear feels like.
Fear is experienced in response to dangers, things like bears or heights
or guns; it helps us to avoid these things in the moment and to learn to
avoid them in the future.Although fear is an evolved emotional
response, many of the things we are afraid of are learned.
PHYSICAL
Fear is felt primarily in the top half of the body, except when it involves
a fear of heights it can involve increased sensation in the legs.
Your heart may beat faster, you may breathe quicker, your palms may
feel sweaty and hot as part of your nervous system kicks into high gear;
this is the so called fight or flight response.
• Brightest your senses
• Focus – no distraction
• Eliminate distractions
S O CI A L A D Y Emotional Intelligencetraining
32. R e c o g n i z e & U s e
E m o t i o n s …
PHYSICAL
Anger begins in the back between the shoulder blades and travels upward,
along the back of the neck and around the sides of the jaws and head.
When experiencing anger you may feel hot and flustered.
if you notice sensations in your back, neck, and jaws such as tension, pain,
and pressure, it's likely that you've been internalizing your anger.
Learn what anger feels like.
Anger is experienced when someone has wronged you in some
way. It serves to dissuade them from doing so again in the future.
Without an emotion like anger, people might repeatedly take
advantage of you.
ANGER
• Fast window of clarity
• Energy (physical) to do something about it
S O CI A L A D Y Emotional Intelligencetraining
33. R e c o g n i z e & U s e
E m o t i o n s …
33
PHYSICAL
Happiness, while being perhaps one of those most easily recognizable or
well-known emotions, is also one of the most difficult to define. It can
involve feelings of warmth throughout the whole body or it can involve a
sense of feeling content, safe, or living the good life.
Learn what happiness feels like.
Happiness is experienced in response to things that often have implications for
surviving, thriving, feeling accomplished.
The world is more inviting. You’re more generous. You feel invincible.
HAPPINESS
• Perseverance
• Tolerate stress better
S O CI A L A D Y Emotional Intelligencetraining
34. M A R C E L P R O U S T
“The only real voyage of discovery
consists not in seeking new
landscapes but in having new eyes.”
34S O CI A L A D Y Emotional Intelligencetraining
35. R e c o g n i z e p o s i t i v e a n d n e g a t i v e h u m a n e m o t i o n s
Read emotions in other…
35
• Positive emotions reduce stress, improve mood, and increase our memory and awareness. For example:
happiness, surprise, sympathy, kindness, love, courage, confidence, inspiration, relief…
• Negative emotions increase stress, allow us to recognize threats, and deal with challenging situations. Examples
are: sadness, fear, anger, contempt, disgust…
1 . F o c u s o n t h e e y e s & m o u t h 2 . L i s t e n t o t h e t o n e o f v o i c e
• People express emotion through the eyes
and/or mouth.
• Look at her entire face and not just the eyes.
• People use their voice to both show and
control their emotions.
3 . O b s e r v e & n o t e t h e g e n e r a l b e h a v i o r a n d
d e m e a n o r .
• Emotions are contagious. Recognize emotion in others by noting your reaction. Often,
we mirror the emotions of others in our facial expression, tone of voice, and behavior.
• Assess the other person’s physical well-being. Emotions can influence health in both
positive and negative ways.
36. W H A T D I D W E L E A R ?
IQ
(Intelligence Quotient)
• Doe NOT change
• Stable over lifetime
EQ
(Emotional Intelligence)
• Able change
• Flexible
Personality
• Doe NOT change
• Stable over lifetime
Self –Awareness
Archetypes
36S O CI A L A D Y Emotional Intelligencetraining
37. W H A T D I D W E L E A R ?
IQ
Book smart
Helps with tests/ work
Bringer of applied solutions
Analytical
EQ
Street smart
Helps with life/social
Bringer of People/ Teams
Leadership
37S O CI A L A D Y Emotional Intelligencetraining
38. • Ability to connect with
others
• Understand our strengths
and weaknesses
• Understand how actions
effect others
a n d @ W O R K …
• Exercise emotions
• Exercise restraint & control
• Leadership
• Create positive atmosphere
• Conflict resolution
• Manage by example
• Self- motived
• Resilient
• Flexible
Self-
Awareness Self-
Regulation
Empathy
Motivation
People Skills
38
39. 39
S e l f - a w a r e n e s s B e n e f i t s
1. Creativity
2. Productivity
3. Engagement
4. Capacity to focus
5. Better decision making
6. Will Power – Control
1. Stress
2. Misunderstanding
3. Career installment
4. Anger
5. Frustration
INCREASE
DECREASE
1. Career advance
2. Leadership
3. Motivation Management
S O CI A L A D Y Emotional Intelligencetraining
40. THAN K YOU
S O CI A L A D Y Emotional Intelligencetraining
SociaLady
Hinweis der Redaktion
IQ = Intelligence Quotient Academic learning, language, rational thoughts, analysis
EQ = Emotional Quotient = Emotional Intelligence Intra-personal competence or social competence
Research indicates that IQ can help you to be successful to the extent of 20% only in life. The remaining 80% is dependent on your EQ.
IQ = Intelligence Quotient Academic learning, language, rational thoughts, analysis
EQ = Emotional Quotient = Emotional Intelligence Intra-personal competence or social competence
Research indicates that IQ can help you to be successful to the extent of 20% only in life. The remaining 80% is dependent on your EQ.
Overdrive – instinct to survival protection.
Trick learn with fear – act despite fear = start small with manor consequences
Use happiness to make difficult tasks and overcome difficulties. Favorite music – drink or anything that makes you feel happy.
For example, a tense/harsh voice is associated with anger and hostility as well as confidence and interest.
A whispery or soft tone of voice can be associated with a range of emotions. These include relaxation, contentment, intimacy, friendship, sadness, and boredom.
A soft, breathy voice (where the person takes loud breathes while they talk) is associated with fear, shyness, and nervousness.
High IQ & EQ are essential for a good Leader able to lead and communicate better.
Emotional Intelligence is one of the key components to living a healthy, balanced and fulfilling life! It is about Learning How to Be Smart with your Emotions!
Above 150 IQ tend to be not very successful.
TEAM.”
It’s not about boing nicer or more pleasant. Or having ONLY positive emotions.
It’s about harness the emotions to your advantage and recognize them in other to lead them/ influence them.