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Measuring Motivation of Health Workers – A Tool to Investigate the “Intrinsic Motivation Crowding Out Effect” 
Julia Lohmann1, Justin Tiendrebéogo2, Rustin Meyer3, Manuela De Allegri1 
1 Institute of Public Health, University of Heidelberg, Germany 
2 Centre de Recherche en Santé de Nouna, Burkina Faso 
3 School of Psychology, Georgia Institute of Technology, USA
Source: Fritsche, Soeters, & Meessen, 2014 
Performance-Based Financing 
PBF aims to enhance performance by “making the transfer of money or material goods conditional on taking a measurable action or achieving a predetermined performance target”. (Eichler, 2006)
Research question 
„Does Performance-Based Financing crowd out altruistic and intrinsic forms of motivation?“
Research Context 
Malawi 
Impact evaluation of the Results- Based Financing for Maternal and Neonatal Health Initiative 
Intervention: 
MoH with KfW and 
Norad 
Research funding: 
USAID | TRAction 
Royal Norwegian Embassy 
Burkina Faso 
Impact evaluation of the health sector PBF pilot intervention* 
Intervention: 
MoH with World Bank 
Research funding: 
WB Health Results Innovation Trust Fund 
Republic of Congo 
Impact evaluation of the health sector PBF intervention* 
Intervention: 
MoH with WB 
Research funding: 
WB HRITF 
* Motivation scale built into WB HRITF health worker survey of the Impact Evaluation Toolkit (available from WB website)
Self-Determination Theory 
•Individual motivational profile, composed of different types of motivational regulation, as driver of behavior 
•Variable over time and situations (e.g. HR interventions) 
Source: Adapted from Deci & Ryan, 2000, and Gagné & Deci, 2005 
Type of motivational regulation 
External 
Introjected 
Identified 
Integrated 
Examples 
Money, benefits, security, career options 
Reputation, pride in oneself 
Wish to make a difference 
Job as ‚mission‘, calling 
Enjoyment of work tasks 
Intrinsic 
Externally induced 
Originating within the person 
•Motivation - behavior relationship different for each regulatory type
Health Worker Motivation Literature 
•Focus on motivation intensity rather than on motivation composition 
•„Mutually exclusive“ extrinsic-intrinsic dichotomy
Motivation Scale (1) 
Introduction 
“I will read to you different reasons for which you might be motivated to work. Please think of how you've predominantly felt in the past four weeks when answering. For each of the following reasons, please indicate to what extent these are important or not important to you personally.”
Motivation Scale (2) 
Dimension 
No. of items 
Example(s) 
External regulation 
12 
„Because of the benefits that come with my job.” 
„In order to earn money.” 
„In order to avoid negative consequences.” 
Introjected regulation 
6 
„Because my reputation depends on my work.” 
Identified regulation 
4 
„Because I want to make a difference in people’s lives.” 
Integrated regulation 
4 
„Because my work is more than a job, it’s a mission.” 
Intrinsic regulation 
6 
„Because the work that I do is very interesting.”
Motivation Scale (3)
Malawi (baseline): 
Work Extrinsic and Intrinsic Motivation Scale (Tremblay et al., 2009) 
1)Collection of motivational themes (´reasons for working’) from the literature 
2)Categorization to SDT levels 
3)Modification and addition of items 
Pretest, Nouna District, Burkina Faso 
1)Expert discussions: Cultural appropriateness, validity 
2)Quantitative pretest: ~ 80 health workers 
Modification based on psychometric properties and qualitative information 
Application (so far) in 
1)Burkina Faso baseline (n = 1520) 
2)Malawi midline (modified, n = 158) 
3)Republic of Congo baseline (n ≈ 800) 
Psychometric assessment 
(only data from Burkina Faso yet) 
Scale Development Process
Psychometric Assessment 
•Good psychometric properties 
•Structure: Good empirical reproduction of theoretical structure 
•But: Integrated and identified regulation dimensions empirically not separable
Motivational Profile of Health Workers in Burkina Faso 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
EXT 
INTRO 
INTEG_IDEN 
IM 
* Bars indicate +/- one standard deviation 
n = 1489
Potential PBF Impact 
No crowding out (examples): 
3 
4 
5 
6 
7 
8 
9 
10 
EXT 
INTRO 
INTEG_IDEN 
IM 
3 
4 
5 
6 
7 
8 
9 
10 
EXT 
INTRO 
INTEG_IDEN 
IM 
Crowding out (examples): 
3 
4 
5 
6 
7 
8 
9 
10 
EXT 
INTRO 
INTEG_IDEN 
IM 
3 
4 
5 
6 
7 
8 
9 
10 
EXT 
INTRO 
INTEG_IDEN 
IM 
A 
B 
C 
D
Acknowledgement: This study was funded by the United States Agency for International Development under Translating Research into Action, Cooperative Agreement No. GHS-A-00-09-00015-00 (Malawi), and by the World Bank through the Health Results Innovation Trust Fund (Burkina Faso). 
Disclaimer: This study is made possible by the support of the American People through the Unites States Agency for International Development (USAID). The findings of this study are the sole responsibility of the University of Heidelberg and do not necessarily reflect the views of USAID or the United States Government.

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Measuring Motivation of Health Workers – A Tool to Investigate the “Intrinsic Motivation Crowding Out Effect”

  • 1. Measuring Motivation of Health Workers – A Tool to Investigate the “Intrinsic Motivation Crowding Out Effect” Julia Lohmann1, Justin Tiendrebéogo2, Rustin Meyer3, Manuela De Allegri1 1 Institute of Public Health, University of Heidelberg, Germany 2 Centre de Recherche en Santé de Nouna, Burkina Faso 3 School of Psychology, Georgia Institute of Technology, USA
  • 2. Source: Fritsche, Soeters, & Meessen, 2014 Performance-Based Financing PBF aims to enhance performance by “making the transfer of money or material goods conditional on taking a measurable action or achieving a predetermined performance target”. (Eichler, 2006)
  • 3. Research question „Does Performance-Based Financing crowd out altruistic and intrinsic forms of motivation?“
  • 4. Research Context Malawi Impact evaluation of the Results- Based Financing for Maternal and Neonatal Health Initiative Intervention: MoH with KfW and Norad Research funding: USAID | TRAction Royal Norwegian Embassy Burkina Faso Impact evaluation of the health sector PBF pilot intervention* Intervention: MoH with World Bank Research funding: WB Health Results Innovation Trust Fund Republic of Congo Impact evaluation of the health sector PBF intervention* Intervention: MoH with WB Research funding: WB HRITF * Motivation scale built into WB HRITF health worker survey of the Impact Evaluation Toolkit (available from WB website)
  • 5. Self-Determination Theory •Individual motivational profile, composed of different types of motivational regulation, as driver of behavior •Variable over time and situations (e.g. HR interventions) Source: Adapted from Deci & Ryan, 2000, and Gagné & Deci, 2005 Type of motivational regulation External Introjected Identified Integrated Examples Money, benefits, security, career options Reputation, pride in oneself Wish to make a difference Job as ‚mission‘, calling Enjoyment of work tasks Intrinsic Externally induced Originating within the person •Motivation - behavior relationship different for each regulatory type
  • 6. Health Worker Motivation Literature •Focus on motivation intensity rather than on motivation composition •„Mutually exclusive“ extrinsic-intrinsic dichotomy
  • 7. Motivation Scale (1) Introduction “I will read to you different reasons for which you might be motivated to work. Please think of how you've predominantly felt in the past four weeks when answering. For each of the following reasons, please indicate to what extent these are important or not important to you personally.”
  • 8. Motivation Scale (2) Dimension No. of items Example(s) External regulation 12 „Because of the benefits that come with my job.” „In order to earn money.” „In order to avoid negative consequences.” Introjected regulation 6 „Because my reputation depends on my work.” Identified regulation 4 „Because I want to make a difference in people’s lives.” Integrated regulation 4 „Because my work is more than a job, it’s a mission.” Intrinsic regulation 6 „Because the work that I do is very interesting.”
  • 10. Malawi (baseline): Work Extrinsic and Intrinsic Motivation Scale (Tremblay et al., 2009) 1)Collection of motivational themes (´reasons for working’) from the literature 2)Categorization to SDT levels 3)Modification and addition of items Pretest, Nouna District, Burkina Faso 1)Expert discussions: Cultural appropriateness, validity 2)Quantitative pretest: ~ 80 health workers Modification based on psychometric properties and qualitative information Application (so far) in 1)Burkina Faso baseline (n = 1520) 2)Malawi midline (modified, n = 158) 3)Republic of Congo baseline (n ≈ 800) Psychometric assessment (only data from Burkina Faso yet) Scale Development Process
  • 11. Psychometric Assessment •Good psychometric properties •Structure: Good empirical reproduction of theoretical structure •But: Integrated and identified regulation dimensions empirically not separable
  • 12. Motivational Profile of Health Workers in Burkina Faso 0 1 2 3 4 5 6 7 8 9 10 EXT INTRO INTEG_IDEN IM * Bars indicate +/- one standard deviation n = 1489
  • 13. Potential PBF Impact No crowding out (examples): 3 4 5 6 7 8 9 10 EXT INTRO INTEG_IDEN IM 3 4 5 6 7 8 9 10 EXT INTRO INTEG_IDEN IM Crowding out (examples): 3 4 5 6 7 8 9 10 EXT INTRO INTEG_IDEN IM 3 4 5 6 7 8 9 10 EXT INTRO INTEG_IDEN IM A B C D
  • 14. Acknowledgement: This study was funded by the United States Agency for International Development under Translating Research into Action, Cooperative Agreement No. GHS-A-00-09-00015-00 (Malawi), and by the World Bank through the Health Results Innovation Trust Fund (Burkina Faso). Disclaimer: This study is made possible by the support of the American People through the Unites States Agency for International Development (USAID). The findings of this study are the sole responsibility of the University of Heidelberg and do not necessarily reflect the views of USAID or the United States Government.