1. Charlotte, NC 28269
704-904-9281
www.linkedin.com/in/JudyLongChaNC
jplong@carolina.rr.com
JUDITH POWERS LONG
SUMMARY Sales professional with extensive cross-functional experience and proven
analytical, managerial, and leadership abilities inStrategic Account
Management, TerritoryManagement, and Sales Management.
Exceptional accomplishments includethe following:
New Business Development – Sales and Profit Growth- FirstStep ProcessingSales – Toll
ProcessingSales – Meeting, Measures and DriveGoals – Excellent ListeningSkills – Developing
Teamwork – Financial Acumen – Leadingby Example – StandardizingBoth Internal and
External Processes – Development of Employees forNext Level – Multi-stateand Multi-
location organizational skills.
EXPERIENCE INSIDE SALES MANAGER – CASTLE METALS 2002 - 2015
March 2013 – May 2015 - Additional Responsibility forAerospace & Defense Metals Branch – Kennesaw.GA
May 2008 – May 2015 –Additional ResponsibilityforIndustrial Metals Distribution Branches – Birmingham, AL and
Atlanta, GA
January 2002 – May 2015 – Responsible for Industrial Metals Distribution Branch– Charlotte, NC
 Served as a Global provider of innovativeCustomerSolutionsacross adiversearrayof metal products,
services and processingcapabilities in theIndustrial, Aerospace& Defense, Power Generation, and Oil & Gas
industries with Sales resultsof $59,000,000 and Total Gross Profit of $16,500,000in theSoutheast.
 Hiringand management of 13 InsideSales Representatives ensuringcoverageof both program and
transactional business whileensuringtheachievement of branch objectives and trainingteam to sell all
products in all markets with an OTD of 98% and CustomerClaims of less than 1% of lines entered.
 Regular travel to Customer Accounts as needed to aid in new business growthand also to set up service
programs for customers such as consignment, processingprograms, packagingprograms.
 Managed pricingand profitability to maintain acceptableprofit margins.
 Reviewed inventory requirementsfor keycustomers and for 3 branches toensurewemet both customers’
requirements and corporateDSI objectivesof less than 90 days.
 Developed market strategies and implemented plan to successfullyincreasecustomer base by 10%Q0Q.
 Worked with and trained sales team to sell first step machiningand machined parts whererequired for OEM
customers. Also looked for toll processingwork forour heat treat facility.
 Extensiveuseof databaseinformation and CRM to improvesales, GP, and order conversions to 43%.
 Developed and implemented sales call answeringprogram eliminatingcustomer complaintsfor slow
responses.
 Development of employees to ready them for career advancement to OutsideSales, Program Management,
etc.
TERRITORY MANAGER – CASTLE METALS 1998 – 2002
 TerritoryManager for North Carolina, Southern Virginiaand Eastern Tennessee resultingin 25% growth
generatingSales of $12,000,000
 Understood thecompany’s strengthsand identified thecustomer basethat complimented thosestrengths
and by workingwith cross functional teams, increased servicelevels by12%.
 Penetration of accounts to uncover not only new opportunitiesbut to ensurethat weknewthereal decision
makers and developed CRM to report.
 Proactivesellingto uncover opportunitiesby solvingthecustomer’s needs and servingas aconsultant with
consignment programs, machined parts programs, beingcreated.
 Developed sales plans and inventory plans for key and target accounts.
 Initiated aplateprocessingprogram and consignment storageto eliminatecustomerdeliveryproblems
 Sold Alloy, Aluminum, Brass, Carbon, Nickel, Stainless products in many forms such as bar, sheet, plate,
extrusions, etc.

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TERRITORY MANAGER – COLD FINISH BAR MANAGER - EDGCOMB METALS 1992 – 1998
 Metal Distribution of Flat Rolled Sheet, Coil and Strip, Heavy Carbon Plateand Specialty Items.
 Worked closely withappropriatemanagement and insidesales staff in thepromotion, solicitation, and
development of profitablesales of processed plateproductsor processingof coil, sheet, and strip, alongwith
bar and structural sales.
 Developed balanced margin growth across all product lines forafull lineservicecenter.
 Determined target (existingand potential) accounts and developed specific strategies to maintain and grow
thoseaccounts.
 Developed multiplelevel relationships and partnerships sellingat all accounts.
 Effectively managed timeto optimizecallinghours and call frequency.
 Thesuccessful introduction of new productlines alongwith thesaleof platefabrication.
SALES REPRESENTATIVE – PHOENIX METALS 1988 - 1992
 Sales Representativein North CarolinaTerritory.
 Developed market strategies and implemented plan to increasecustomer base.
 Forecasted and maintained inventory levelsof products needed to servicecustomers.
 Sold PlateCut-to-length, Sheet Cut-to –length, Precision Blanking, Slitting, Shearing, PlasmaBurningand
Polishingof materials
 Sold Aluminum, Carbon Steel, Stainless Steel, and Copper Products.
BRANCH ACCOUNT REPRESENTATIVE – CARPENTER TECHNOLOGY CORP. 1982 - 1988
 Program development and implementation for sales and serviceof new and existingaccounts in the
specialty metals industry.
 Market analysis of accounts in order to forecast, superviseand maintain inventory
 Procurement of material from outsidesources
 Secureorders and requests for quotationsfor specialtymetal items through troubleshootingand
consultation methods.
BUSINESS EDUCATION TEACHER – EAST PALESTINE HIGH SCHOOL 1980 - 1981
 High School Business Teacher – EastPalestineHigh School –East Palestine, OH
EDUCATION MASTERS DEGREE OF BUSINESS ADMINISTRATION
Queens College, Charlotte, NC
BACHELOR OF ARTS DEGREE
Grove City College, Grove City, PA
OTHER
Sandler Sales Training, Professional Selling Skills by Learning International, Total Service Commitment
(Program Account Development) by Castle Metals, Effective Negotiating by Dr. Chester L. Karrass,
Safety Training Observations Program (STOP) by Dupont,Management &Supervisory Skills
Development Program by Innerchange,Inc., The Profit Maker by McIntyre and Associates, Sales
Development Program – Cartech, Basic Metallurgy Course – Cartech.
TECHNICAL
APTITUDE
Oracle, Business Intelligence, Microsoft Word, Excel, PowerPoint, Outlook, Access,
CRM - ACT