Presentation at Red Hat's Microservices, APIs, container and Integration Day event, Dec. 2018,

1. © 2018 Levvel | www.levvel.io | hello@levvel.io
Preparing Your Organization For Microservices
Embracing Change

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WHERE ARE YOU WITH CHANGE?
This Is A Journey. Where Are You?
Have you started a digital transformation initiative?
16%
Source: https://sloanreview.mit.edu/article/the-right-response-to-digital-disruption/
90%
Engaged In Digital Transformation Are Making Changes

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WHERE ARE YOU WITH CHANGE?
This Is A Journey. Where Are You?
Change is hard and complex.

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WHERE ARE YOU WITH CHANGE?
This Is A Journey. Where Are You?
Change is all encompassing and far-reaching
Security
UI Component Strategy
API Strategy
Microservices Architecture
Automated Infrastructure
Cloud Hosting
CI/CD - Automated Build
& Release
DevOps Process
Agile Process
Development Delivery
Infrastructure Operations
{
{
{
Technology Process People

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WHERE ARE YOU WITH CHANGE?
Balance: People, Process, Technology
Technology ArchitectureOrganizational Design DevOps Capabilities
Impact across organization, not just technology
Dev
Service Gateway
Service
A
Service
B
Service
C
QA
Ops DBA
Support Security

6. Organizing For Success

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ORGANIZING FOR SUCCESS
What Is the Team Setup?
How are teams organized and communicate?
Database
InfrastructureNetworking
QA
Operations
Production Support
Security
Project Management
Develoment
Business

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WHO?
Who Does This Benefit?
Can you identify who benefits
from the change?
● Who is the end customer?
● Internal?
● External?
● Customer of your customer?
End Customer
Can you articulate their
challenges?

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WHO?
What Do They Want or Need?
What do the customers want and why?
Flexibility
Move Faster
New
Offerings
Higher
Quality
Stability
Security Scalability
?

10. I can release software 5 times a
year
There are 5 days a year I can’t
release
I explain my budget to finance
annually
I adjust my budget monthly based
on Agile planning
It takes 18 months to go from idea
to initial rollout
It takes 10 weeks to go from idea
to initial rollout
10
WHO?
What Do They Want or Need?
What is the current pain and what’s the vision?

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ORGANIZING FOR SUCCESS
What Is the Team Setup?
All of the functions are needed, create service teams?
Database
Infrastructure
Networking
QA
Operations
Production Support
Security
Project Management
Development
Business
Microservice A Microservice B Microservice n

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ORGANIZING FOR SUCCESS
What Roles & Responsibilities Are Needed?
It’s time to rethink how we define roles
Project Manager Delivery Lead
System Administrator Site Reliability
Engineer
Developer Full Stack Engineer
Business Analyst
Digital Business
Consultant
Architect

13. Microservice A
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ORGANIZING FOR SUCCESS
Built It, Run It, Support It
Create a vertical team per service or group of services
Site Reliability
Delivery Lead
Digital Business Consultant
Full Stack Development
Microservice n
Site Reliability
Delivery Lead
Digital Business Consultant
Full Stack Development

14. How To Leverage Technology

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LEVERAGING TECHNOLOGY
Cost of Business Or Asset?
How do innovative companies leverage technology?
1
2
3
4
Technology is a competitive advantage
Treat technology as an investment
Use technology to mitigate risk
Technology is a core capability
5 Not afraid to change technology

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LEVERAGING TECHNOLOGY
Technology To Enable
Technology platforms to
accelerate goals
● Flexibility
● Adaptability
● “Silver bullet”
● Adoptability
Things To Consider

17. DevOps & Processes

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WHAT’S THE PROCESS?
The Problem
Applications require complicated
installation and integration when
deploying. ● Slow service or application delivery
● Reduced service or application quality
● Frequent down times
● Limited release windows
Challenges

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WHAT’S THE PROCESS?
Calculate Risk
Back of Napkin Math
Time
Risk
Looks Linear At First
Hope It’s Still Linear!
Actual Change
# of Applications
# of Integrated Systems per
Application
# of Changes per Application
Environments per Application
Risk
X

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Traditional Deployment and Process
WHAT’S THE PROCESS?
TestDevelopment Staging Production
Developer QA Business/QA Production
Support

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Build and Deployment With Microservices
WHAT’S THE PROCESS?
source
repository
CI/CD
engine
dev service
Physical Or Virtual
Public Or
Private Cloud
Developer, QA,
Business,
Production
Support

22. What’s Next?

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Move Quickly and Iterate
Foundational Change
Transformational
Change
Improve
Understand Current
State
● How is the business
impacted by IT
● What is the current
release process
● What tools/platforms
are used
● How are
environments built
and managed
● Implement
automation
● Use technology to
enable
● Reduce manual
steps/intervention
● Build skill set
● Incentivize
improvements
● Improve skill set
● Define metrics for
groups and measure
● Continue to automate
● Introduce new
tools/platforms
● Focus on quality and
stability
● Continue training
● Leverage container
orchestration as a
capability
WHAT’S NEXT?
Crawl, Walk, Run - Take small, measured, focused, steps to implement change.