Resume JS

1. JUAN A. SEGURA
2900 SW 116 TH AVE, Miramar City, FL 33025 (786) 262 - 7044 | tommysaved@gmail.com
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CAREER OBJETIVE
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To obtain full-time position in the field of Computer Engineering and Telecommunications, where I can use
my experience and knowledge over 20 years for the growth of the organization. Projects and team
coordination, planning, development, production implementation, ensured that all IT processes complied
with ITIL best practices.
Experience in LAN / WAN networks, common understanding of TCP / IP Protocols Service, Such as ICMP,
DNS, FTP, SMTP, HTTP, SNMP, SSH. Firewalls, VPNs, IDP / IPS, Antispam, Vulnerability Managers,
Database Security, VoIP Security. Massive support ADSL and corporate clients, procedures and tools in
the management of incidents, problems and changes to monitoring voice, Internet, data and value-added
for customers ITIL molded and focused on the integration of services
W ORK EX P ERI ENCE
ETB – Empresa de Telecomunicaciones de Bogotá
Domain Database leader 2013 – 2015
 Be responsible for the integrity, confidentiality and availability of information.
 Ensure the proper functioning of DBMS and monitoring the use of users through tasks mirroring,
tuning, and any future unfolding technique
 Estimated volumes of data structures, defining mechanisms for migration and initial data load.
 Ensuring the security of databases, backup and perform disaster recovery.
 Analyze and report on corporate data to aid decision-making in business intelligence.
ETB – Empresa de Telecomunicaciones de Bogotá
Engineering Platforms and Services 2009 – 2012
 Take responsibility for ensuring all platforms of Internet services, network management platforms
and services and internal technology services (OSS).
 Definition of indicators of availability and productivity, defining the operating budget of the managed
platforms
 Follow up support contracts for managed platforms.
 Manage different areas of the company and suppliers to achieve meet the objectives proposed in
the framework of coordination services.
 Conduct monitoring, control and verification of compliance with the activities defined in coordination
with and under support contracts with suppliers.

2. ETB – Empresa de Telecomunicaciones de Bogotá
Support and management voice service 2003 – 2009
 Ensure the correct operation of the switching
 Creation and testing of new E1 links for interconnecting trunks between telephone exchanges.
 Coordinate the activities required to provision voice services with national and international
operators, tight agreements established communication between the parties.
 Coordinate the team of programmers and auxiliary switching protocols.
 Inform all stakeholders (internal areas) enabling new interconnections for billing issues and
relationship with customers.
ETB – Empresa de Telecomunicaciones de Bogotá
Supervision of facilities 1995 – 2002
 Management, coordination and management of external plant and all that links the telephone
exchange company with customers.
 Ensure the proper functioning of cables, junction boxes, reels, lines and other infrastructure
elements of the plant.
 Ensure the connection between the telephone exchange and the customer and ensure the smooth
functioning of telecommunications.
 Train technical staff under his charge, manage and control everything related to the laying of
external networks, coolers, public and private telephony.
 Verify that the posts, cables and other connections have been made properly and reach the
customer as expected, responsible for implementing new projects telephone network and verify
proper installation of communications sections.
 Responsible for providing quality service from their area to end users or customers.
EDUCAT I ON
Cooperative of Colombia University Bogota, CO
Systems Engineer with emphasis on Telecommunications 2008
Cooperative of Colombia University Bogota, CO
Seminar in Networks and Telecommunications 2009

3. T RAI NNI NG COURS ES AND W ORKS HOP
 Configuring Advanced Windows Server 2012 Services, MICROSOFT (2014)
 Administering Oracle Database 10g, SETI (2014)
 Microsoft Exchange (2011)
 Database DBA - Administration and Programming, CINTEL (2011)
 Check Point Security Administration I NGX (R70), (2010)
 McAfee Security Systems: Vulnerability Management, ETEK (2010)
 Asterisk training, Global Knowledge (2009)
 Awareness in Information Security, ETB, Bogota (2009)
 Defense in Depth: Securing Windows Server 2003, Bogota (2008)
S KI L L S
 Telecommunications
 Team Leadership
 Product Management
 Wireless Communication
 Voice over IP
 Internet protocols
 Business and Contract Management
 Administration and Management
 IT Solutions