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SEMPO CITIES
KANSAS CITY
THE KC SEARCH CONFERENCE
WELCOME!
Welcome...or Welcome Back!
- Year number two and why we are hear again
-Our amazing organizer staff
-Our amazing sponsors
#SEMPOCitiesKC
sempo.org
About SEMPO
SEMPO, n. A global non-profit organization serving the
search engine marketing industry and marketing
professionals engaged in it.
Purpose: To provide a foundation for industry growth
through:
- building stronger relationships
- fostering awareness
- providing education
- promoting the industry
- generating research, and
- creating a better understanding of search and its role in
marketing
#SEMPOCitiesKC
sempo.org
Benefits of SEMPO Membership
• Expand Your Knowledge with webinars, hangouts, and
annual survey results
• Engage With Industry Leaders at local networking
events and through committee involvement
• Grow Your Business and Maximize Your Career
Growth through the job board, writing for the blog or
newsletter, and promoting your brand
Join Today!
sempo.org/join
#SEMPOCitiesKC
sempo.org
Thank You SEMPO Cities Global Sponsor
• Humanization of Search:
http://bit.ly/bing-humanization-of-search
• According to ComScore, 59 voice searchers alone are
found on Bing’s network (AOL/Yahoo/Google), but not on
Google.
• Bing is 31% of the US market on PCs:
http://bit.ly/bing-network-audience
#SEMPOCitiesKC
sempo.org
Thank you Global Sponsors & Platinum
Members
Acronym • BingAds • CallRail • Digital Brand Expressions
Direct Online Marketing • Higher Visibility • icrossing • iProspect • WSI
Research and Management • YP
#SEMPOCitiesKC
sempo.org
Thank you Kansas City Local Sponsors
#SEMPOCitiesKC
sempo.org
Thank you SEMPO Cities Kansas City
Team
• SEMPO Cities Leader:
• Josh McCoy, Vizion Interactive
• SEMPO Cities Organizers:
• Kyle Andrew, Cerner
• Tyler Barnes, emfluence
• Matthew Barnett, Intouch Solutions
• Kristina Kuska, emfluence
• Corey Morris, ER Marketing
• Quinn Sheek, DEG
#SEMPOCitiesKC
sempo.org
May 4-5, 2017
SHAPE THE FUTURE OF SEARCH at the 2nd Annual
SEMPO Member Forum for 1 ½ days of interactive small
group discussions on evolving search industry tactics and
strategy.
CONNECT with search industry professionals from around
the globe for our Networking Reception, and during casual
pre- and post-event meetups
Interested in attending? info@sempo.org
Interested in speaking? sempo.org/callforspeakers
#SEMPOCitiesKC
sempo.org
May 4-5, 2017
Attention SEMPO Cities attendees
By attending this SEMPO Cities Month event,
you are automatically entered for a chance to
win a free pass to the event in May.
Increase your odds!
All SEMPO members who submit a blog post
in 2016 will be entered for one of two chances
to win! Submit yours today:
sempo.org/submitblog
#SEMPOCitiesKC
sempo.org
Live Tweet
@SEMPOGlobal
#SEMPOCitiesKC
#SEMPOCitiesKC
sempo.org
Bing Ads Global Sponsor Spotlight
• Bing is a SEMPO Cities Global Sponsor: please follow
the sponsorship guidelines below for the Bing
Sponsorship.
• Recommend people to download the “Humanization of
Search” PDF which covers Voice Search Trends (and more)
• Talking Point of how according to ComScore, 59 million
searchers in the US alone are found on Bing’s Network
(AOL/Yahoo/Bing), but NOT on Google.
• Turns out that Bing is 31% of the US Search Market on
PCs. This data is found here (and attached).
#SEMPOCitiesKC
sempo.org
Pinsight Media Gold Sponsor Spotlight
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sempo.org
Better Ideas, Better Strategies
#SEMPOCitiesKC
sempo.org
Matt Lacuesta
SEO Strategist
Burns Marketing
Alex Boyer
Digital Content Cord.
Emfluence
Bethany Fief
Digital Media Manager
DEG
SEMPO Cities Kansas City
October 27, 2016
#SEMPOCitiesKC
#SEMPOCitiesKC
sempo.org
@BurnsMarketing
#SEMPOCitiesKC
sempo.org
@MattLacuesta
#SEMPOCitiesKC
sempo.org
| @mattlacuesta | @burnsmarketing
Times have
changed
Hot topics
In the news
• Penguin 4.0
• Quality Updates (Phantom)
• Machine Learning
• Semantic Search
• Engagement
• Mobile
• AMP
• Mobile Index
| @mattlacuesta | @burnsmarketing
No more
| @mattlacuesta | @burnsmarketing
All the things
affect
SEO
Sales
What you’re already doing
Sales
• Identifying common objections
• Understanding the audience
Take it further
• Share content
• FAQs
• Answers to common objections
• Collateral that resonates
• Sales perspective to develop personas
Customer service
What you’re already doing
Customer service
• Understanding pain points for clients
• Improving products or service
Take it further
• Share content
• FAQs
• Common issues
• Content that helps manage expectations
Public relations
What you’re already doing
PR
• The original link builders
• Relationship building
• Brand recognition
Take it further
• Events
• Partnerships
• Volunteerism
• Sponsorships
| @mattlacuesta | @burnsmarketing
Social
What you’re already doing
Social
• Building community
• Sharing content
• Understanding the audience
• Increasing visibility through Search Engine Result Page (SERP)
real estate
Take it further
• Indirect ranking factors
• Social search
| @mattlacuesta | @burnsmarketing
Paid search
What you’re already doing
Paid search
• Improving visibility in SERPs
• Sharing keyword insights
• Judging quality of content
• Testing content and conversions
Take it further
• Match keywords to search behavior
and user intent
Content
What you’re already doing
Content
• Keyword research
• Content gap analysis
• Rich content for users, not just search engines
• Developing the most valuable asset
| @mattlacuesta | @burnsmarketing
Look at current processes
and look for opportunities for
SEO integration.
| @mattlacuesta | @burnsmarketing
Burnsmarketing.com/KC
Helpful links
• Ranking for #0 – Dr. Pete Meyers | Moz
• http://www.slideshare.net/crumplezone/seo-for-answers-ranking-0
• Technical SEO Renaissance – Michael King | iPullRank
• http://bit.ly/tech-renaissance
• How Google Works – Paul Haahr | Google
• https://www.youtube.com/watch?v=iJPu4vHETXw
Thank you
USING
ADAPTIVE
CONTENT TO
IMPROVE
SEM
SEMPO Cities Kansas City
October 27, 2016
Nice to Meet You!
A little about me:
• Graduated from the University of Kansas
School of Journalism in 2012
• Began my career in political communications
running campaigns
• Currently Content Coordinator at
• Obsessed with Kansas City sports teams and
comedy Vines
#SEMPOCitiesKC
sempo.org
What is Content?
Difficult to define
• Blog Posts
• Articles
• Social Posts
• Video
• Audio
• Website copy
• Downloadables
• Advertisements
• Video game DLC
• Etc…etc…etc…
#SEMPOCitiesKC
sempo.org
What is Content?
Marketing Definition
• Content is the vessel through which you deliver
your message to potential customers.
• Everything you use to promote your business or
your clients
#SEMPOCitiesKC
sempo.org
What is Digital Content?
Any content that is distributed digitally.
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Where does Content fit?
#SEMPOCitiesKC
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Where does Content Fit?
Content can fit in any step along the journey.
• The key is having a plan for where the
content fits before you create it.
• For example – A paid search ad may fit in the discovery phase
while a series of emails in a drip campaign may move them from
analysis to consideration to action.
#SEMPOCitiesKC
sempo.org
Content in Search Engine Marketing
Content is how you continue to improve your
SEO rankings regularly.
Great, readable, interesting content can help
your ranking by improving your domain
authority, building back links and improving
quality score in ads.
#SEMPOCitiesKC
sempo.org
It all begins with a plan
Building a content plan for regular content creation
can help you:
• React to changes in Google’s algorithm
• Take advantage of keyword opportunities
• Improve or reinforce your current rankings
So today we’re going to build that plan
with a content calendar in 4 Steps.
#SEMPOCitiesKC
sempo.org
Step 1: Identify Keywords
Find your target keywords by answering these 4
questions:
• What keywords are you ranking well in?
• What keywords do you want to improve?
• Where are your competitors ranking better than
you?
• Are there any opportunities?
• Authoritas
#SEMPOCitiesKC
sempo.org
Step 2: Get Content Ideas
Identify what kinds of content people are
sharing for inspiration
• Use BuzzSumo to search the keywords
you’ve identified
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Step 2: Get Content Ideas
#SEMPOCitiesKC
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Step 3: Create a Content Calendar
Use the the keywords and potential topics you’ve
identified and plan out the next few months with
regular posting.
• While you think about the subjects you are
creating and what form of content works best.
• 1-2 subjects per month, try and spread the love
in form of content (2 blogs, 1 video, 1
infographic)
#SEMPOCitiesKC
sempo.org
Step 3: Create a Content Calendar
#SEMPOCitiesKC
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Step 4: Stick to the plan … but be flexible
Continue to create content on a regular basis, but
the plan can change.
• Keep an eye out for opportunities and be ready
to spring, the rest of the content calendar can
wait.
• The key is to get in a rhythm – Create content
consistently, and you’ll have the time to react.
• Listen to your customers or clients – they will
give you guidance on what they want to learn
about.
#SEMPOCitiesKC
sempo.org
With a plan, you can avoid writer’s block
#SEMPOCitiesKC
sempo.org
Smarter
Strategy
SEMPO Cities Kansas City
October 27, 2016
Agenda
- Google Search – More than a question
answerer
- Google Betas & Updates
- Click to Message
- Promotion Extensions
- Shop This Look
- In-Store Visits
- Other Noteworthy Updates
#SEMPOCitiesKC
sempo.org
Google Search – A Consumer’s Best Friend
#SEMPOCitiesKC
sempo.org
Google ThenGoogle Now
Click-to-Message
#SEMPOCitiesKC
sempo.org
What
• Click to Text Message Businesses from
Ad
Who
• Advertisers who are focused on lead
gen and customer service
Why
• Consumers’ preference on texting vs.
phone call
• Shorter conversion path  higher CVR
Promotion Ad Extensions
#SEMPOCitiesKC
sempo.org
What
• Prominent display of
promotions as an extension of
search ads
Who
• Anyone who runs promotions
• Ecommerce businesses
Why
• Efficiency
• ROI
Shop This Look
#SEMPOCitiesKC
sempo.org
What
• An interactive ad format that
allows users to shop a look
from socially curated content
Who
• Retail brands who are socially
active
Why
• Visual exposure
• Revenue
Shop Now
In-Store Visits
#SEMPOCitiesKC
sempo.org
What
• Digital to brick & mortar measurement
Who
• Brands that have both online and offline
presence
Why
• Show value of digital vs. traditional
• Understand how digital impacts foot traffic
Case Study | In-Store Visits
#SEMPOCitiesKC
sempo.org
141,118 Visits
3 Months
3 Locations
1% Of
Shopping &
Search
Impressions
Visited Store
Other Noteworthy
#SEMPOCitiesKC
sempo.org
Similar Audiences in Search
Custom Native Display Ads
Customer Match for Shopping
Price Extensions
Account Planner
Affiliate Location Extensions
Data Studio
#SEMPOCitiesKC
sempo.org
THANKS!
• LinkedIn: Bethany Andrew
• Twitter: @BethanyF88
• Instagram: BethanyF88
• www.degdigital.com
• Sources:
• eMarketer
• Google Agency
• Search Engine Watch
• Search Engine Land
Feelin’ Lucky?
And the iSpionage subscription winner is…
#SEMPOCitiesKC
sempo.org
Developing a Better Process
#SEMPOCitiesKC
sempo.org
David Burke
Owner
Visual Future
Brody Dorland
Co-Founder
DivvyHQ
Michael Solms
VP Marketing
Go Local Interactive
Humans vs
Automation
SEMPO Cities Kansas City
October 27, 2016
@msolm
s@wearegoloca
Human VS Automation
Marketing of the Past
@msolm
s@wearegoloca
70
The New Marketing Reality
71
2011
72
#SEMPOCitiesKC
sempo.org
2016
@wearegoloca
1. Brands and Marketers are
more confused than ever
74
Listing accuracy
Duplicate listings
Listing verification
Reviews
Ongoing Management
Reporting
75
Automation – Benefits
• Store location data
• Citation distribution to
hundreds of directories
• Publish location updates
76
Automation – Benefits Cont.
• Citation analysis and reporting
• Compile reviews from various
sources
77
#SEMPOCitiesKC
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Humans – Benefits
YAY HUMANS!
HUMANS
Humans - Verifying & Optimizing Listings
Not Verified Verified Verified
Humans - Addressing Errors / Duplicates
1
2
Correct
Incorrect
Duplicate
Go Local Interactive | Presentation | 80
Humans - Identifying Negative User Images
Go Local Interactive | Presentation | 81
Humans - Responding to Negative Reviews
Humans - Analyzing Results
@msolm
s@wearegoloca
Human + Automation
It May Have to
Be You.
Brody Dorland
Co-Founder – DivvyHQ
@brodydorland
SEMPO Cities Kansas City
October 27, 2016
A Little Background
• Built my first corporate website in 2000
• Started freelancing in 2005, digging into SEO, mostly B2B
• Fast forward 10+ years and a few hundred websites…
I’ve learned three important things.
#SEMPOCitiesKC
sempo.org
86
Consumers are in control.
It’s crowded
and noisy.
(harder than it used to be)
87
Google is controlling the game.
88
Content is the fuel that drives today’s
marketing engine. 89
The Reality
Communications and marketing
teams are still struggling with this
content thing.
• No coordinated strategy
• No proactive planning
• Silos = Poor communication
• Inconsistent brand messaging across
channels
• Insanely chaotic content production
processes
• Not using the right tools
The Organic Content Process
Strategy Ideate Plan Produce Optimize Publish Promote Analyze
Strategy
• You need to insert yourself into the strategic conversation
• Get cozy with buyer intent so you can boost relevance
• Map keywords to content (niche properties and individual
assets)
Awareness
What is an
editorial
calendar?
Content
planning best
practices
Discovery
Editorial
calendar
software
Top content
calendar apps
Validation
DivvyHQ
case studies
DivvyHQ vs.
CoSchedule
Ideation
• Use your keyword suggestion
tools
• Encourage (force) regular
ideation sessions
• Introduce a shared, centralized
place for idea storage
• Be a dependable source of new
content ideas
Planning
This is where most of us suck.
And there are consequences.
• Get a recurring planning meeting on
the calendar and stick to it (frequency
varies)
• Nail down a planning meeting agenda
• Setup and use an editorial/content
calendar
• Plan ahead!
Production Workflow
• Define your process (creation, editing/review, approvals)
• Lead time per step
• Who does what?
It may have to be you.
You may have to lead the charge.
You may have to drive change.
You may have the biggest impact on success.
Thank You.
Brody Dorland - @brodydorland
Google Tag
Manager Tips
SEMPO Cities Kansas City
October 27, 2016
Counting page views isn’t always enough.
The ‘high bounce rate’ conundrum
- Is it a weak/ineffective page?
- Or does it immediately satisfy the visitor’s need?
#SEMPOCitiesKC
sempo.org
BIG SCARY WARNING!!! (and the 1st tip)
Always test first!
- Google Tag Manager provides an extensive
testing/debug interface. So use it!
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
Remember Spider-Man
#SEMPOCitiesKC
sempo.org
You want this
#SEMPOCitiesKC
sempo.org
You DON’T want this
#SEMPOCitiesKC
sempo.org
Tip #1: Use a variable for your UA code
Using a variable makes your Tags & Triggers
more transportable to different GTM
containers.
#SEMPOCitiesKC
sempo.org
Tip #1: Use a variable for your UA code
#SEMPOCitiesKC
sempo.org
Tip #2: Add JSON-LD Schema via GTM
• Use the 'Custom HTML' tag for your JSON-LD schema
• Trigger your tag on 'All Pages' or specific pages
• Many sites have NAP (name, address, phone) data in the
page footer. The 'All Pages' trigger can be used to add
schema code to all pages.
• Some pages may need more detailed schema code. For
example: a "contact us" page listing different phone
numbers for different departments.
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
Tip #3: Track mailto: & tel: Links
Track the click on email & phone links as
events
<a href="mailto:info@domain.com">Email VisualFuture</a>
<a href="tel:01-816-531-3735">Call VisualFuture</a>
Caveat: your mailto: and tel: links must be properly formatted (HTML)
links. If your site uses Javascript/JQuery/etc. to process mailto:
and/or tel: links then the "click" may be undetectable to GTM
Tip source & recipe: https://goo.gl/CPChuv
#SEMPOCitiesKC
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Tip #3: Track mailto: & tel: Links
#SEMPOCitiesKC
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Tip #4: Track Outbound Links
See which outbound links get clicks
Using an event to track an outbound click has the additional benefit of
allowing the event to be configured as a goal.
Tip source & recipe: https://goo.gl/4lTGiD
#SEMPOCitiesKC
sempo.org
Tip #5: Track Embedded YouTube Videos
Track Embedded Video Engagement
How much of your videos are visitors watching?
Tip source & recipe: https://goo.gl/8Aqf6G
#SEMPOCitiesKC
sempo.org
Tip #5: Track Embedded YouTube Videos
#SEMPOCitiesKC
sempo.org
Tip #5: Track Embedded YouTube Videos
#SEMPOCitiesKC
sempo.org
Tip #6: Track User Scrolling
How far will a user scroll down?
Are long pages keeping a visitor's interest? Or is content at the end of
the page ignored?
Note: this recipe may need some configuration; particularly on pages
where the length may vary over time. For example: a blog post with
‘comments enabled’ may not be the same length from one day to the
next.
Tip source & recipe: https://goo.gl/AyubHo
#SEMPOCitiesKC
sempo.org
Tip #6: Track User Scrolling
#SEMPOCitiesKC
sempo.org
Tip #7: Track Text Copied by Visitors
See what text your visitors copy.
Do your visitors find your content compelling enough to copy?
Tip source: https://goo.gl/b4Evh4
DIY video walkthrough: https://goo.gl/2YRhtA
Tip recipe: https://goo.gl/vzqfaa
#SEMPOCitiesKC
sempo.org
Tip #7: Track Text Copied by Visitors
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
Better Data, Better Decisions
#SEMPOCitiesKC
sempo.org
Yosef Silver
Dir. of Client Strategy
Venta Marketing
Michael Black
Owner
SEOMike
Craig Paddock
Owner
Plaza Digital
Actionable
Demographic
Data
SEMPO Cities Kansas City
October 27, 2016
Google’s Demographic Data
- Google launched demographic and interest
reports in October 2013.
- Age and gender are either guessed by Google
based on browsing history, or a user tells
Google when setting up a Google account.
- Demographic information is only available for a
sample of your traffic.
- Google applies thresholds to prevent
identification of individual users.
#SEMPOCitiesKC
sempo.org
@SEOMike
Google’s Demographic Data
What you can learn from demographic data
- Site usage by age range
- Site usage by gender
- Most / least engaging content per segment
#SEMPOCitiesKC
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@SEOMike
Google’s Demographic Data
To enable Demographics reports,
- In Analytics click Admin
- Under Property click Property Settings
- Click enable Demographics and Interest Reports
#SEMPOCitiesKC
sempo.org
@SEOMike
What Does Google Know?
#SEMPOCitiesKC
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@SEOMike
Start Analyzing
#SEMPOCitiesKC
sempo.org
@SEOMike
Start Analyzing
#SEMPOCitiesKC
sempo.org
@SEOMike
Start Analyzing
#SEMPOCitiesKC
sempo.org
@SEOMike
Demographic Dashboards
#SEMPOCitiesKC
sempo.org
@SEOMike
Setup analytics dashboards
for easy access to interesting
data about how your users
interact with your site.
Slide Title
#SEMPOCitiesKC
sempo.org
@SEOMike
Content Study
We conducted a content engagement study
for a national magazine
- Identified most and least engaging content on
their site for different timeframes.
- Insights informed their editorial guidelines for
different topics to better engage most engaged
users.
- Insights informed approach to better engage
weaker audiences.
#SEMPOCitiesKC
sempo.org
Content Study
#SEMPOCitiesKC
sempo.orgFemales 18-24 Males 18-24
Content Study
#SEMPOCitiesKC
sempo.orgFemales 55-64 Males 55-64
Dashboard Links
- Age Insights 18-24
- Age Insights 24-34
- Age Insights 35-44
- Age Insights 45-54
- Age Insights 55-64
- Age Insights 65+
- All Age Insights
#SEMPOCitiesKC
sempo.org
@SEOMike
Michael Black
SEOMike Consulting
11709 Roe Ave. #236
Leawood, KS 66211
913-660-9532
SEOMike.com
@SEOMike
#SEMPOCitiesKC
sempo.org
@SEOMike
Are You
Looking At The
Right Data?
SEMPO Cities Kansas City
October 27, 2016
Nice To Meet Your
Yosef Silver
Director of Strategy
Venta Marketing
www.ventamarketing.com
@ysilver
#SEMPOCitiesKC
sempo.org
Set Goals
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
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Align Your
Reporting
Rankings Look Good
#SEMPOCitiesKC
sempo.org
Rankings Look Good
#SEMPOCitiesKC
sempo.org
“Your organic traffic is up 436%”
But no traffic
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
Use Data To
Know Your Audience #SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
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Use Data To
Know Your Audience #SEMPOCitiesKC
sempo.org
Use Data To Know Your Audience
#SEMPOCitiesKC
sempo.orgJanuary – April 2015
Use Data To Know Your Audience
#SEMPOCitiesKC
sempo.orgJanuary – April 2016
Use Data To Know Your Audience
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
Navigate Your Sea of Data
Data Sources
#SEMPOCitiesKC
sempo.org
Use Data To
Know Your Audience #SEMPOCitiesKC
sempo.org
@ysilver
7 Things Google
Forgot to Tell You
About Google
Analytics
Slide 1 of 247
SEMPO Cities Kansas City
October 27, 2016
Search/Analytics Experience
Google Premier Partner
17+ years, 14 years running Adwords
PubCon speaker on Keyphrase Research
Analytics Misinterpretation:
Tracking 100% accurate?
Attribution – include assisted revenue
Is revenue truly incremental?
Sample size
Lifetime value vs short term ROI
Tracking - Proper Implementation
Google Analytics
Free
Not always easy to implement
Google Tag Assistant
Duplicate tags
Really low bounce rate?
Tracking - Proper Implementation
Google Tag Manager
No dev required
Click to call
Click to email
Click to text**
Remove old GA code from site!
Click to Text CTR
Tracking - Proper Implementation
Enable Auto-tagging/Connect Adwords and GA
Confirm UTM tracking is present on final URL
**Clicks ~= Sessions**
Segment by URL/device
Landing pages missing GA code
Mobile/micro site
Redirects
Click fraud
Links hardcoded with UTM in CMS
Analysis: Retention vs Acquisition
Don’t unfairly compare acquisition channels against retention
Exclude brand terms from analysis:
Segment brand terms in reporting
Exclude brand terms from analysis:
Exclude brand terms from analysis:
“Incremental” Revenue
Branded queries - navigational queries
Brand ad above organic listing isn’t 100% incremental
Segment brand from non-brand in analysis
*Non-brand ROI should be positive without aid of brand revenue
“Incremental” Revenue
“Incremental” Revenue
“Incremental” Revenue
Affiliate programs
Paid search brand keyphrases
Remarketing campaigns
“Incremental” Revenue
Attribution Modeling:
Long buying cycle
High ticket items
Campaign Performance by Conversions:
(Equal budgets and equal impressions)
Sample Size
Campaign Performance by Conversions:
(Equal budgets and equal impressions)
Campaign Performance with 400 clicks:
Keyphrase with best CVR?
Sample Size
Exclude brand terms
Filter out small samples
Include engagement metrics
Include Engagement Metrics in Analysis
Keyphrase Intent:
Keyphrase Intent:
Keyphrase Intent:
Low CVR/No revenue?
Do not automatically reduce bids from low CVR
Strong engagement metrics?
Is revenue the goal? Different intent?
Small sample size?
Early buying cycle term? Assisted Value
Google Ad Extensions
CTR – organic vs paid
Before you panic…
Before you panic…
Common sense outperforms inaccurate ROI
Feelin’ Lucky?
And the Lucky Orange subscription winner is…
#SEMPOCitiesKC
sempo.org
193
#SEMPOCitiesK
C
sempo.org
Thank You SEMPO Cities Global Sponsor
• Humanization of Search:
http://bit.ly/bing-humanization-of-search
• According to ComScore, 59 voice searchers alone are
found on Bing’s network (AOL/Yahoo/Google), but not on
Google.
• Bing is 31% of the US market on PCs:
http://bit.ly/bing-network-audience
Better Optimization & Advanced Tactics
#SEMPOCitiesKC
sempo.org
Tyler Hermanson
Sr. Mgr. Search Strategy
Intouch Solutions
Andres Ospino
Organic Channel Manager
Red Fuse
Bethany Smith
Sr. Dir. Digital Strategy
WPromote
“PLEASE don’t start
with keywords!”
and 5 other keyword
research steps to
never skip again
Tylor Hermanson
SEMPO Cities Kansas City
October 27, 2016
#SEMPOCitiesKC
sempo.org
keywords are dead… right?
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
What are we really saying?
(not provided) - The old way of tracking keywords
are dead
Hummingbird - Google’s older, less sophisticated
way of understanding entity relationships and
search intent from keywords are dead
voice search – Typing as an exclusive way to input
keywords are dead
grouped volumes – Google’s metrics for keywords
that can be trusted area dead
#SEMPOCitiesKC
sempo.org
What are we really saying?
(not provided) - The old way of tracking keywords
are dead
Hummingbird - Google’s older, less sophisticated
way of understanding entity relationships and
search intent from keywords are dead
voice search – Typing as an exclusive way to input
keywords are dead
grouped volumes – Google’s metrics for keywords
that can be trusted area dead
#SEMPOCitiesKC
sempo.org
What are we really saying?
(not provided) - The old way of tracking keywords
are dead
Hummingbird - Google’s older, less sophisticated
way of understanding entity relationships and
search intent from keywords are dead
voice search – Typing as an exclusive way to input
keywords are dead
grouped volumes – Google’s metrics for keywords
that can be trusted area dead
#SEMPOCitiesKC
sempo.org
What are we really saying?
(not provided) - The old way of tracking keywords
are dead
Hummingbird - Google’s older, less sophisticated
way of understanding entity relationships and
search intent from keywords are dead
voice search – Typing as an exclusive way to input
keywords are dead
grouped volumes – Google’s metrics for keywords
that can be trusted are dead
#SEMPOCitiesKC
sempo.org
Google just wants to help, right?
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
2017 buick
#SEMPOCitiesKC
sempo.org
2017 buicks
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
missbehaving
clothing
personal blog
yacht
yacht
yacht
female racing team
scrapbooking
US Magazine
#SEMPOCitiesKC
sempo.org
missbehaven
gift shop
gift shop
gift shop
WoW character
artwork
racing horse
hashtag search
Bit.ly/GroupedVolumes
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
Keywords aren’t dead BUT a lot is changin’
#SEMPOCitiesKC
sempo.org
How we
- Research
- Optimize
- Track
And some things haven’t changed
#SEMPOCitiesKC
sempo.org
It uncovers
- User problems
- Brand perceptions
- Unanswered questions
It sets
- Trajectory of tactical plan
Wait. Now I’m confused
#SEMPOCitiesKC
sempo.org
If keyword research is
- definitely not dead
- definitely subjective
- definitely important
Why don’t we focus more
on it?
This is the part where I pretend to understand
behavioral economics
#SEMPOCitiesKC
sempo.org
Recency bias
Automation bias
Basic skill bias
This is the part where I pretend to understand
behavioral economics
#SEMPOCitiesKC
sempo.org
Recency bias
Automation bias
Basic skill bias
Authority bias
6 keyword research steps to never
skip again
#SEMPOCitiesKC
sempo.org
PLEASE don’t start with
keywords!
#SEMPOCitiesKC
sempo.org
one
If your first step in keyword
research involves an SEO tool,
you’re doing it wrong.
#SEMPOCitiesKC
sempo.org
Who gets sued for malpractice?
#SEMPOCitiesKC
sempo.org
“In other words, patients don’t file lawsuits because they’ve been harmed by shoddy medical care.
Patients file lawsuits because they’ve been harmed by shoddy medical care and something else
happens… What comes up again and again in malpractice cases is that patients say they were rushed
or ignored or treated poorly.”
-Malcolm Gladwell, Blink
Should I start Spencer
Ware? How much will
Charles play?
#SEMPOCitiesKC
sempo.orgpersonas
competitive researchproduct/service information
net promoter scores
existing customer interviews
social listening consumer niche sites
brand guidelines
existing marketing collateral
website copy
business objectives
stakeholder interviews
focus group transcripts
When you do get to keywords,
don’t start with Keyword Planner
#SEMPOCitiesKC
sempo.org
two
Google purposely limits suggestions
#SEMPOCitiesKC
sempo.org
0
1
2
3
4
5
6
7
8
9
10
1 2 3 4 5 6 7 8 9 10
Advertiser Cost Keywords Availabile
Build an absurdly humongous list
of keywords
#SEMPOCitiesKC
sempo.org
three
#SEMPOCitiesKC
sempo.org
Best keyword generator tools on the planet
#SEMPOCitiesKC
sempo.org
Moz Keyword Explorer
KeywordTool.io
Answer the Public
SEMrush
Infinite Suggest
Keyword Shitter
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
Choose primary keywords &
choose them well
#SEMPOCitiesKC
sempo.org
four
Personas and primary keyword parallels
#SEMPOCitiesKC
sempo.org
Defined target, not a limiting endpoint
Supported by qualitative and quantitative data
Specificity & reach directly related
They’re both on this slide
Narrower focus often leads to bigger gains
#SEMPOCitiesKC
sempo.org
0
200000
400000
600000
800000
1000000
1200000
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
2008 2009 2010 2011 2012 2013 2014 2015 2016
Focus Word Percentage & Organic Search Visits
NomadicMatt.com
Focus Word % Visits
http://www.frac.tl/content-marketing-tactics/
Volume & competition only half of the battle
#SEMPOCitiesKC
sempo.org
Volume
- SERP Visibility
Competition
Relevance
Volume
#SEMPOCitiesKC
sempo.org
Crappy Google data
Hates small businesses
Crappy Google data + real
Clickstream data
Does not appear to hate
small businesses
SERP Visibility
#SEMPOCitiesKC
sempo.org
Competition
#SEMPOCitiesKC
sempo.org
Based on PPC spending
- $$ intent
- Even less reliable with
grouped volumes
Based on off-site
indicators of ranked
pages
- An imperfect indicator
http://bit.ly/KeywordPlannerSEO
Based on ranking
visibility of ranked pages
- An imperfect indicator
Relevance
#SEMPOCitiesKC
sempo.orgclothing
personal blog
yacht
yacht
yacht
female racing team
scrapbooking
US Magazine
gift shop
gift shop
gift shop
WoW character
artwork
racing horse
hashtag search
Add semantic and long-tail
support
#SEMPOCitiesKC
sempo.org
five
Why long-tail matters
#SEMPOCitiesKC
sempo.org
1
22%
2
24%
3
19%
4
14%
5
9%
6+
12%
# of Words in Google Queries
Over 1/3 of
queries contain
4+ words
Moz Clickstream Data, Summer 2016
15% of searches every day
have NEVER been seen before by Google
Long-tail casts a wider net
#SEMPOCitiesKC
sempo.org
Question-modifiers:
- why, can, does, what
Geo-modifiers:
- city, county, state, region (Westport, south
Florida, the Midwest, etc.)
Feature-modifiers:
- free-range, cloud-based, S Pen compatible,
water-resistant, compact, low mileage
Semantic - of or relating to meaning in language
Synonym - a word or phrase that means exactly or nearly
the same as another word or phrase in the same language
Semantic support – what it is and isn’t
#SEMPOCitiesKC
sempo.org
George Clooney ????? DC Comics
Rough semantic research without NLP
technology or expertise
#SEMPOCitiesKC
sempo.org
#SEMPOCitiesKC
sempo.org
Translate your ugly spreadsheet,
data-heavy geek speak
#SEMPOCitiesKC
sempo.org
six
Be your own interpreter
#SEMPOCitiesKC
sempo.org
Digestible output
Have a conversation
#SEMPOCitiesKC
sempo.org
How to
Superpower your
SEM Strategy
with Advanced
Social Tactics
SEMPO Cities Kansas City
October 27, 2016
Origin Story – Every superhero has one
Bethany Smith
• Sr. Director of Digital Strategy
• Bethany.Smith@wpromote.com
• @glowah or @wpromote
• SEO, Content & Social Media
background
• Specializes in Ecommerce, Hospitality,
Real Estate & Education verticals
• Member of Dallas Social Media Board
• 5 Times Winner of Witch Weekly’s Most
Charming Smile
#SEMPOCitiesKC
sempo.org
Welcome to Bethany’s School for Gifted
Marketers
• You will learn:
• Tips for reaching the right audience at the right time to gain the
right results
• The need for speed
• How to utilize engaging video content
• The power of Facebook’s Campaign Planner
#SEMPOCitiesKC
sempo.org
Right Audience. Right Time. Right
Results.
#SEMPOCitiesKC
sempo.org
Prime.
Peruse.
Purchase.
Campaign Planner
#SEMPOCitiesKC
sempo.org
Click to Website Campaign Estimate:
Audience
Interests: motorcycles, motorcycle parts accessories, Harley-Davidson, J&P cycles, motorcycle
superstore
Must-match Behaviors: purchased used or new motorcycle
Demographic: Males, 18-55
Location: United States
Frequency
Timeframe: November 1-28
Frequency: 2 impressions every 7 days
Content
#SEMPOCitiesKC
sempo.org
Content Strategy
The Need for Speed
Mobile factors of ad delivery:
- Pre-fetched websites
- Website landing speed matters
#SEMPOCitiesKC
sempo.org
Engaging Video & Powerful Visuals
#SEMPOCitiesKC
sempo.org
Engaging Video
•Fast
•Frequent
•Sound-Free
#SEMPOCitiesKC
sempo.org
Local Support
• OG Tags
• CTAs
• Page optimization still matters
• Local Awareness ads:
• Store locator map functionality
for carousel
• Target by region or radius
around stores
• No need to publish local
pages
• Dynamic updates
#SEMPOCitiesKC
sempo.org
Utility Belt Must-Haves
• http://bit.ly/targeting-graphic -
Wordstream’s Facebook’s Ad Targeting
Options Infographic
• http://bit.ly/facebook-audience-network -
Facebook’s Audience Network
• https://business.facebook.com/ads/planner
/ - Campaign Planner
• https://www.facebook.com/blueprint/course
s - Facebook training resources
• Canva.com – easy graphics
• Buzzsumo/Grouphigh – Social Media
Influencer Outreach Tools
#SEMPOCitiesKC
sempo.org
Thank You
#SEMPOCitiesKC
sempo.org
CRO & SEO
in 3 Easy Steps*
Andres Ospino
SEMPO Cities Kansas City
October 27, 2016
Red Fuse SEO Team
Heather Physioc
SEO Practice Director
heather.physioc@vml.com
Andres Ospino
SEO Global Manager - Colgate
andres.ospino@redfuse.com
Josh Coburn
Communications Analyst – Hill’s
josh.coburn@redfuse.com
Elgin Smith
SEO Global Manager – Hill’s
elgin.smith@redfuse.com
What is SEO?
• Search engine optimization is a methodology of
strategies, techniques and tactics used to increase the
amount of visitors to a website by obtaining a high-ranking
placement bla…bla…bla…I don’t get it…*snore*
SEO Today
Make your website friendly to
search engines so they can
find all the awesomeness you
want to show the world!!!
Friendly: Make sure all your technical aspects are done right!
Awesomeness: You better have a true UVP/USP!
Change How You Think About Search
•It’s not about you 
•Keyword obsession is dead
•Rankings are the wrong goal
•Stop chasing the algorithm
•There’s no finish line to Search
What is CRO?
• Conversion optimization, or conversion rate
optimization (CRO) is about increasing the percentage of
visitors to a website that eventually buy the product or
service offered
What is CRO & SEO?
A website is not a receptacle for traffic. A website is a
machine for conversions.
AND
Here’s what this grand pursuit of search optimization
truly comes down to: converting organic traffic into
customers.
https://www.v9seo.com/blog/2015/05/12/conversion-optimization-and-seo-traffic-without-
conversion-is-a-traffic-accident/
Why should we think about CRO?
ROI
Digital Media
• SEO
• SEM
• Email
• Social
Traditional Media
• TV
• Radio
• Newspaper
• Yellow Pages LOL!
Referrals
How your client wants to feel about their ROI
275
How to do CRO? Step 1
• Establish KPIs that are easy to link to an established
business goal
• The client must be included in this conversation
• Rankings
• Traffic
• Page Views
• Time on Site
• Pages per Visit
• Revenue
• Leads (include avg.
lead value)
• YES! Focus on $$$
How to do CRO? Step 2
Easy Tactics to improve CRO
• Be Visible on SERPs Using Technical SEO
• Attract With Enticing Headlines
• Encourage Action with Prominent CTAs
• Make It Easy to Convert
• Be Available to Answer Questions
(Reduce Friction)
https://www.seoexpertpage.com/seo-2015-deeper-look-into-roi-and-conversion/
How to do CRO? Step 2
Free Tools
• Unbounce's Dejargonator Extension
• Readability Score
• Peek User Testing
• Survey Monkey
• Google Mobile Friendly Test
• GT Metrix (Page Speed Test)
http://www.toprankblog.com/2016/07/conversion-rate-optimization-tools/
How to do CRO? Step 3
Case Studies  Prove that you can deliver!!!
“When it comes to closing deals, 70 percent of B2B
marketers, according to the Content Marketing Institute,
find case studies to be a critical tool.
Why? Case studies provide social proof that business
solutions don’t just sound good, but that they work.”
- Brian Hughes - Entrepreneur.com
https://www.entrepreneur.com/article/281155
How to do CRO? Step 3
How To Create a Case Study
1. Carefully select a client that you believe would like to share their
experience
2. Present the problem the client had before working with you
3. Explain (in a clear and concise way) how you helped the client
4. Provide the results of your efforts (preferably with real numbers)
5. SHARE IT!
https://blog.kissmetrics.com/creating-a-great-case-study/
2 Main Takeaways:
• Creating clear KPIs for SEO (or any digital marketing
effort) with the participation of the client will ensure that
both of you will be able to identify the tactics that
positively impacted the bottom line.
• The ability to market your wins with case studies is how
you win contract renewals and grow your business.
SEMPO CITIES KANSAS CITY | The KC Search Conference

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SEMPO CITIES KANSAS CITY | The KC Search Conference

  • 1. SEMPO CITIES KANSAS CITY THE KC SEARCH CONFERENCE WELCOME!
  • 2. Welcome...or Welcome Back! - Year number two and why we are hear again -Our amazing organizer staff -Our amazing sponsors #SEMPOCitiesKC sempo.org
  • 3. About SEMPO SEMPO, n. A global non-profit organization serving the search engine marketing industry and marketing professionals engaged in it. Purpose: To provide a foundation for industry growth through: - building stronger relationships - fostering awareness - providing education - promoting the industry - generating research, and - creating a better understanding of search and its role in marketing #SEMPOCitiesKC sempo.org
  • 4. Benefits of SEMPO Membership • Expand Your Knowledge with webinars, hangouts, and annual survey results • Engage With Industry Leaders at local networking events and through committee involvement • Grow Your Business and Maximize Your Career Growth through the job board, writing for the blog or newsletter, and promoting your brand Join Today! sempo.org/join #SEMPOCitiesKC sempo.org
  • 5. Thank You SEMPO Cities Global Sponsor • Humanization of Search: http://bit.ly/bing-humanization-of-search • According to ComScore, 59 voice searchers alone are found on Bing’s network (AOL/Yahoo/Google), but not on Google. • Bing is 31% of the US market on PCs: http://bit.ly/bing-network-audience #SEMPOCitiesKC sempo.org
  • 6. Thank you Global Sponsors & Platinum Members Acronym • BingAds • CallRail • Digital Brand Expressions Direct Online Marketing • Higher Visibility • icrossing • iProspect • WSI Research and Management • YP #SEMPOCitiesKC sempo.org
  • 7. Thank you Kansas City Local Sponsors #SEMPOCitiesKC sempo.org
  • 8. Thank you SEMPO Cities Kansas City Team • SEMPO Cities Leader: • Josh McCoy, Vizion Interactive • SEMPO Cities Organizers: • Kyle Andrew, Cerner • Tyler Barnes, emfluence • Matthew Barnett, Intouch Solutions • Kristina Kuska, emfluence • Corey Morris, ER Marketing • Quinn Sheek, DEG #SEMPOCitiesKC sempo.org
  • 9. May 4-5, 2017 SHAPE THE FUTURE OF SEARCH at the 2nd Annual SEMPO Member Forum for 1 ½ days of interactive small group discussions on evolving search industry tactics and strategy. CONNECT with search industry professionals from around the globe for our Networking Reception, and during casual pre- and post-event meetups Interested in attending? info@sempo.org Interested in speaking? sempo.org/callforspeakers #SEMPOCitiesKC sempo.org
  • 10. May 4-5, 2017 Attention SEMPO Cities attendees By attending this SEMPO Cities Month event, you are automatically entered for a chance to win a free pass to the event in May. Increase your odds! All SEMPO members who submit a blog post in 2016 will be entered for one of two chances to win! Submit yours today: sempo.org/submitblog #SEMPOCitiesKC sempo.org
  • 12. Bing Ads Global Sponsor Spotlight • Bing is a SEMPO Cities Global Sponsor: please follow the sponsorship guidelines below for the Bing Sponsorship. • Recommend people to download the “Humanization of Search” PDF which covers Voice Search Trends (and more) • Talking Point of how according to ComScore, 59 million searchers in the US alone are found on Bing’s Network (AOL/Yahoo/Bing), but NOT on Google. • Turns out that Bing is 31% of the US Search Market on PCs. This data is found here (and attached). #SEMPOCitiesKC sempo.org
  • 13. Pinsight Media Gold Sponsor Spotlight #SEMPOCitiesKC sempo.org
  • 14. Better Ideas, Better Strategies #SEMPOCitiesKC sempo.org Matt Lacuesta SEO Strategist Burns Marketing Alex Boyer Digital Content Cord. Emfluence Bethany Fief Digital Media Manager DEG
  • 15. SEMPO Cities Kansas City October 27, 2016
  • 19. | @mattlacuesta | @burnsmarketing Times have changed
  • 20. Hot topics In the news • Penguin 4.0 • Quality Updates (Phantom) • Machine Learning • Semantic Search • Engagement • Mobile • AMP • Mobile Index
  • 21. | @mattlacuesta | @burnsmarketing No more
  • 22. | @mattlacuesta | @burnsmarketing All the things affect SEO
  • 23. Sales
  • 24. What you’re already doing Sales • Identifying common objections • Understanding the audience Take it further • Share content • FAQs • Answers to common objections • Collateral that resonates • Sales perspective to develop personas
  • 26. What you’re already doing Customer service • Understanding pain points for clients • Improving products or service Take it further • Share content • FAQs • Common issues • Content that helps manage expectations
  • 28. What you’re already doing PR • The original link builders • Relationship building • Brand recognition Take it further • Events • Partnerships • Volunteerism • Sponsorships
  • 29. | @mattlacuesta | @burnsmarketing Social
  • 30. What you’re already doing Social • Building community • Sharing content • Understanding the audience • Increasing visibility through Search Engine Result Page (SERP) real estate Take it further • Indirect ranking factors • Social search
  • 31. | @mattlacuesta | @burnsmarketing Paid search
  • 32. What you’re already doing Paid search • Improving visibility in SERPs • Sharing keyword insights • Judging quality of content • Testing content and conversions Take it further • Match keywords to search behavior and user intent
  • 34. What you’re already doing Content • Keyword research • Content gap analysis • Rich content for users, not just search engines • Developing the most valuable asset
  • 35. | @mattlacuesta | @burnsmarketing Look at current processes and look for opportunities for SEO integration.
  • 36. | @mattlacuesta | @burnsmarketing Burnsmarketing.com/KC
  • 37. Helpful links • Ranking for #0 – Dr. Pete Meyers | Moz • http://www.slideshare.net/crumplezone/seo-for-answers-ranking-0 • Technical SEO Renaissance – Michael King | iPullRank • http://bit.ly/tech-renaissance • How Google Works – Paul Haahr | Google • https://www.youtube.com/watch?v=iJPu4vHETXw
  • 40. Nice to Meet You! A little about me: • Graduated from the University of Kansas School of Journalism in 2012 • Began my career in political communications running campaigns • Currently Content Coordinator at • Obsessed with Kansas City sports teams and comedy Vines #SEMPOCitiesKC sempo.org
  • 41. What is Content? Difficult to define • Blog Posts • Articles • Social Posts • Video • Audio • Website copy • Downloadables • Advertisements • Video game DLC • Etc…etc…etc… #SEMPOCitiesKC sempo.org
  • 42. What is Content? Marketing Definition • Content is the vessel through which you deliver your message to potential customers. • Everything you use to promote your business or your clients #SEMPOCitiesKC sempo.org
  • 43. What is Digital Content? Any content that is distributed digitally. #SEMPOCitiesKC sempo.org
  • 44. Where does Content fit? #SEMPOCitiesKC sempo.org
  • 45. Where does Content Fit? Content can fit in any step along the journey. • The key is having a plan for where the content fits before you create it. • For example – A paid search ad may fit in the discovery phase while a series of emails in a drip campaign may move them from analysis to consideration to action. #SEMPOCitiesKC sempo.org
  • 46. Content in Search Engine Marketing Content is how you continue to improve your SEO rankings regularly. Great, readable, interesting content can help your ranking by improving your domain authority, building back links and improving quality score in ads. #SEMPOCitiesKC sempo.org
  • 47. It all begins with a plan Building a content plan for regular content creation can help you: • React to changes in Google’s algorithm • Take advantage of keyword opportunities • Improve or reinforce your current rankings So today we’re going to build that plan with a content calendar in 4 Steps. #SEMPOCitiesKC sempo.org
  • 48. Step 1: Identify Keywords Find your target keywords by answering these 4 questions: • What keywords are you ranking well in? • What keywords do you want to improve? • Where are your competitors ranking better than you? • Are there any opportunities? • Authoritas #SEMPOCitiesKC sempo.org
  • 49. Step 2: Get Content Ideas Identify what kinds of content people are sharing for inspiration • Use BuzzSumo to search the keywords you’ve identified #SEMPOCitiesKC sempo.org
  • 50. Step 2: Get Content Ideas #SEMPOCitiesKC sempo.org
  • 51. Step 3: Create a Content Calendar Use the the keywords and potential topics you’ve identified and plan out the next few months with regular posting. • While you think about the subjects you are creating and what form of content works best. • 1-2 subjects per month, try and spread the love in form of content (2 blogs, 1 video, 1 infographic) #SEMPOCitiesKC sempo.org
  • 52. Step 3: Create a Content Calendar #SEMPOCitiesKC sempo.org
  • 53. Step 4: Stick to the plan … but be flexible Continue to create content on a regular basis, but the plan can change. • Keep an eye out for opportunities and be ready to spring, the rest of the content calendar can wait. • The key is to get in a rhythm – Create content consistently, and you’ll have the time to react. • Listen to your customers or clients – they will give you guidance on what they want to learn about. #SEMPOCitiesKC sempo.org
  • 54. With a plan, you can avoid writer’s block #SEMPOCitiesKC sempo.org
  • 55. Smarter Strategy SEMPO Cities Kansas City October 27, 2016
  • 56. Agenda - Google Search – More than a question answerer - Google Betas & Updates - Click to Message - Promotion Extensions - Shop This Look - In-Store Visits - Other Noteworthy Updates #SEMPOCitiesKC sempo.org
  • 57. Google Search – A Consumer’s Best Friend #SEMPOCitiesKC sempo.org Google ThenGoogle Now
  • 58. Click-to-Message #SEMPOCitiesKC sempo.org What • Click to Text Message Businesses from Ad Who • Advertisers who are focused on lead gen and customer service Why • Consumers’ preference on texting vs. phone call • Shorter conversion path  higher CVR
  • 59. Promotion Ad Extensions #SEMPOCitiesKC sempo.org What • Prominent display of promotions as an extension of search ads Who • Anyone who runs promotions • Ecommerce businesses Why • Efficiency • ROI
  • 60. Shop This Look #SEMPOCitiesKC sempo.org What • An interactive ad format that allows users to shop a look from socially curated content Who • Retail brands who are socially active Why • Visual exposure • Revenue Shop Now
  • 61. In-Store Visits #SEMPOCitiesKC sempo.org What • Digital to brick & mortar measurement Who • Brands that have both online and offline presence Why • Show value of digital vs. traditional • Understand how digital impacts foot traffic
  • 62. Case Study | In-Store Visits #SEMPOCitiesKC sempo.org 141,118 Visits 3 Months 3 Locations 1% Of Shopping & Search Impressions Visited Store
  • 63. Other Noteworthy #SEMPOCitiesKC sempo.org Similar Audiences in Search Custom Native Display Ads Customer Match for Shopping Price Extensions Account Planner Affiliate Location Extensions Data Studio
  • 64. #SEMPOCitiesKC sempo.org THANKS! • LinkedIn: Bethany Andrew • Twitter: @BethanyF88 • Instagram: BethanyF88 • www.degdigital.com • Sources: • eMarketer • Google Agency • Search Engine Watch • Search Engine Land
  • 65. Feelin’ Lucky? And the iSpionage subscription winner is… #SEMPOCitiesKC sempo.org
  • 66. Developing a Better Process #SEMPOCitiesKC sempo.org David Burke Owner Visual Future Brody Dorland Co-Founder DivvyHQ Michael Solms VP Marketing Go Local Interactive
  • 67. Humans vs Automation SEMPO Cities Kansas City October 27, 2016
  • 69. Marketing of the Past @msolm s@wearegoloca
  • 73. @wearegoloca 1. Brands and Marketers are more confused than ever
  • 74. 74 Listing accuracy Duplicate listings Listing verification Reviews Ongoing Management Reporting
  • 75. 75 Automation – Benefits • Store location data • Citation distribution to hundreds of directories • Publish location updates
  • 76. 76 Automation – Benefits Cont. • Citation analysis and reporting • Compile reviews from various sources
  • 78. Humans - Verifying & Optimizing Listings Not Verified Verified Verified
  • 79. Humans - Addressing Errors / Duplicates 1 2 Correct Incorrect Duplicate
  • 80. Go Local Interactive | Presentation | 80 Humans - Identifying Negative User Images
  • 81. Go Local Interactive | Presentation | 81 Humans - Responding to Negative Reviews
  • 84. It May Have to Be You. Brody Dorland Co-Founder – DivvyHQ @brodydorland SEMPO Cities Kansas City October 27, 2016
  • 85. A Little Background • Built my first corporate website in 2000 • Started freelancing in 2005, digging into SEO, mostly B2B • Fast forward 10+ years and a few hundred websites… I’ve learned three important things. #SEMPOCitiesKC sempo.org
  • 87. It’s crowded and noisy. (harder than it used to be) 87
  • 88. Google is controlling the game. 88
  • 89. Content is the fuel that drives today’s marketing engine. 89
  • 90. The Reality Communications and marketing teams are still struggling with this content thing. • No coordinated strategy • No proactive planning • Silos = Poor communication • Inconsistent brand messaging across channels • Insanely chaotic content production processes • Not using the right tools
  • 91. The Organic Content Process Strategy Ideate Plan Produce Optimize Publish Promote Analyze
  • 92. Strategy • You need to insert yourself into the strategic conversation • Get cozy with buyer intent so you can boost relevance • Map keywords to content (niche properties and individual assets) Awareness What is an editorial calendar? Content planning best practices Discovery Editorial calendar software Top content calendar apps Validation DivvyHQ case studies DivvyHQ vs. CoSchedule
  • 93. Ideation • Use your keyword suggestion tools • Encourage (force) regular ideation sessions • Introduce a shared, centralized place for idea storage • Be a dependable source of new content ideas
  • 94. Planning This is where most of us suck. And there are consequences. • Get a recurring planning meeting on the calendar and stick to it (frequency varies) • Nail down a planning meeting agenda • Setup and use an editorial/content calendar • Plan ahead!
  • 95. Production Workflow • Define your process (creation, editing/review, approvals) • Lead time per step • Who does what?
  • 96. It may have to be you. You may have to lead the charge. You may have to drive change. You may have the biggest impact on success.
  • 97. Thank You. Brody Dorland - @brodydorland
  • 98. Google Tag Manager Tips SEMPO Cities Kansas City October 27, 2016
  • 99. Counting page views isn’t always enough. The ‘high bounce rate’ conundrum - Is it a weak/ineffective page? - Or does it immediately satisfy the visitor’s need? #SEMPOCitiesKC sempo.org
  • 100. BIG SCARY WARNING!!! (and the 1st tip) Always test first! - Google Tag Manager provides an extensive testing/debug interface. So use it! #SEMPOCitiesKC sempo.org
  • 104. You DON’T want this #SEMPOCitiesKC sempo.org
  • 105. Tip #1: Use a variable for your UA code Using a variable makes your Tags & Triggers more transportable to different GTM containers. #SEMPOCitiesKC sempo.org
  • 106. Tip #1: Use a variable for your UA code #SEMPOCitiesKC sempo.org
  • 107. Tip #2: Add JSON-LD Schema via GTM • Use the 'Custom HTML' tag for your JSON-LD schema • Trigger your tag on 'All Pages' or specific pages • Many sites have NAP (name, address, phone) data in the page footer. The 'All Pages' trigger can be used to add schema code to all pages. • Some pages may need more detailed schema code. For example: a "contact us" page listing different phone numbers for different departments. #SEMPOCitiesKC sempo.org
  • 111. Tip #3: Track mailto: & tel: Links Track the click on email & phone links as events <a href="mailto:info@domain.com">Email VisualFuture</a> <a href="tel:01-816-531-3735">Call VisualFuture</a> Caveat: your mailto: and tel: links must be properly formatted (HTML) links. If your site uses Javascript/JQuery/etc. to process mailto: and/or tel: links then the "click" may be undetectable to GTM Tip source & recipe: https://goo.gl/CPChuv #SEMPOCitiesKC sempo.org
  • 112. Tip #3: Track mailto: & tel: Links #SEMPOCitiesKC sempo.org
  • 113. Tip #4: Track Outbound Links See which outbound links get clicks Using an event to track an outbound click has the additional benefit of allowing the event to be configured as a goal. Tip source & recipe: https://goo.gl/4lTGiD #SEMPOCitiesKC sempo.org
  • 114. Tip #5: Track Embedded YouTube Videos Track Embedded Video Engagement How much of your videos are visitors watching? Tip source & recipe: https://goo.gl/8Aqf6G #SEMPOCitiesKC sempo.org
  • 115. Tip #5: Track Embedded YouTube Videos #SEMPOCitiesKC sempo.org
  • 116. Tip #5: Track Embedded YouTube Videos #SEMPOCitiesKC sempo.org
  • 117. Tip #6: Track User Scrolling How far will a user scroll down? Are long pages keeping a visitor's interest? Or is content at the end of the page ignored? Note: this recipe may need some configuration; particularly on pages where the length may vary over time. For example: a blog post with ‘comments enabled’ may not be the same length from one day to the next. Tip source & recipe: https://goo.gl/AyubHo #SEMPOCitiesKC sempo.org
  • 118. Tip #6: Track User Scrolling #SEMPOCitiesKC sempo.org
  • 119. Tip #7: Track Text Copied by Visitors See what text your visitors copy. Do your visitors find your content compelling enough to copy? Tip source: https://goo.gl/b4Evh4 DIY video walkthrough: https://goo.gl/2YRhtA Tip recipe: https://goo.gl/vzqfaa #SEMPOCitiesKC sempo.org
  • 120. Tip #7: Track Text Copied by Visitors #SEMPOCitiesKC sempo.org
  • 122. Better Data, Better Decisions #SEMPOCitiesKC sempo.org Yosef Silver Dir. of Client Strategy Venta Marketing Michael Black Owner SEOMike Craig Paddock Owner Plaza Digital
  • 124. Google’s Demographic Data - Google launched demographic and interest reports in October 2013. - Age and gender are either guessed by Google based on browsing history, or a user tells Google when setting up a Google account. - Demographic information is only available for a sample of your traffic. - Google applies thresholds to prevent identification of individual users. #SEMPOCitiesKC sempo.org @SEOMike
  • 125. Google’s Demographic Data What you can learn from demographic data - Site usage by age range - Site usage by gender - Most / least engaging content per segment #SEMPOCitiesKC sempo.org @SEOMike
  • 126. Google’s Demographic Data To enable Demographics reports, - In Analytics click Admin - Under Property click Property Settings - Click enable Demographics and Interest Reports #SEMPOCitiesKC sempo.org @SEOMike
  • 127. What Does Google Know? #SEMPOCitiesKC sempo.org @SEOMike
  • 131. Demographic Dashboards #SEMPOCitiesKC sempo.org @SEOMike Setup analytics dashboards for easy access to interesting data about how your users interact with your site.
  • 133. Content Study We conducted a content engagement study for a national magazine - Identified most and least engaging content on their site for different timeframes. - Insights informed their editorial guidelines for different topics to better engage most engaged users. - Insights informed approach to better engage weaker audiences. #SEMPOCitiesKC sempo.org
  • 136. Dashboard Links - Age Insights 18-24 - Age Insights 24-34 - Age Insights 35-44 - Age Insights 45-54 - Age Insights 55-64 - Age Insights 65+ - All Age Insights #SEMPOCitiesKC sempo.org @SEOMike
  • 137. Michael Black SEOMike Consulting 11709 Roe Ave. #236 Leawood, KS 66211 913-660-9532 SEOMike.com @SEOMike #SEMPOCitiesKC sempo.org @SEOMike
  • 138. Are You Looking At The Right Data? SEMPO Cities Kansas City October 27, 2016
  • 139. Nice To Meet Your Yosef Silver Director of Strategy Venta Marketing www.ventamarketing.com @ysilver #SEMPOCitiesKC sempo.org
  • 143. Rankings Look Good #SEMPOCitiesKC sempo.org “Your organic traffic is up 436%”
  • 146. Use Data To Know Your Audience #SEMPOCitiesKC sempo.org
  • 151. Use Data To Know Your Audience #SEMPOCitiesKC sempo.org
  • 152. Use Data To Know Your Audience #SEMPOCitiesKC sempo.orgJanuary – April 2015
  • 153. Use Data To Know Your Audience #SEMPOCitiesKC sempo.orgJanuary – April 2016
  • 154. Use Data To Know Your Audience #SEMPOCitiesKC sempo.org
  • 157. Use Data To Know Your Audience #SEMPOCitiesKC sempo.org @ysilver
  • 158. 7 Things Google Forgot to Tell You About Google Analytics Slide 1 of 247 SEMPO Cities Kansas City October 27, 2016
  • 159. Search/Analytics Experience Google Premier Partner 17+ years, 14 years running Adwords PubCon speaker on Keyphrase Research
  • 160.
  • 161. Analytics Misinterpretation: Tracking 100% accurate? Attribution – include assisted revenue Is revenue truly incremental? Sample size Lifetime value vs short term ROI
  • 162. Tracking - Proper Implementation Google Analytics Free Not always easy to implement Google Tag Assistant Duplicate tags Really low bounce rate?
  • 163. Tracking - Proper Implementation Google Tag Manager No dev required Click to call Click to email Click to text** Remove old GA code from site!
  • 165. Tracking - Proper Implementation Enable Auto-tagging/Connect Adwords and GA Confirm UTM tracking is present on final URL **Clicks ~= Sessions** Segment by URL/device Landing pages missing GA code Mobile/micro site Redirects Click fraud Links hardcoded with UTM in CMS
  • 166. Analysis: Retention vs Acquisition Don’t unfairly compare acquisition channels against retention
  • 167. Exclude brand terms from analysis: Segment brand terms in reporting
  • 168. Exclude brand terms from analysis:
  • 169. Exclude brand terms from analysis:
  • 170. “Incremental” Revenue Branded queries - navigational queries Brand ad above organic listing isn’t 100% incremental Segment brand from non-brand in analysis *Non-brand ROI should be positive without aid of brand revenue
  • 173. “Incremental” Revenue Affiliate programs Paid search brand keyphrases Remarketing campaigns
  • 175. Attribution Modeling: Long buying cycle High ticket items
  • 176. Campaign Performance by Conversions: (Equal budgets and equal impressions)
  • 178. Campaign Performance by Conversions: (Equal budgets and equal impressions)
  • 181. Sample Size Exclude brand terms Filter out small samples Include engagement metrics
  • 186. Low CVR/No revenue? Do not automatically reduce bids from low CVR Strong engagement metrics? Is revenue the goal? Different intent? Small sample size? Early buying cycle term? Assisted Value
  • 188. CTR – organic vs paid
  • 191. Common sense outperforms inaccurate ROI
  • 192. Feelin’ Lucky? And the Lucky Orange subscription winner is… #SEMPOCitiesKC sempo.org
  • 193. 193 #SEMPOCitiesK C sempo.org Thank You SEMPO Cities Global Sponsor • Humanization of Search: http://bit.ly/bing-humanization-of-search • According to ComScore, 59 voice searchers alone are found on Bing’s network (AOL/Yahoo/Google), but not on Google. • Bing is 31% of the US market on PCs: http://bit.ly/bing-network-audience
  • 194. Better Optimization & Advanced Tactics #SEMPOCitiesKC sempo.org Tyler Hermanson Sr. Mgr. Search Strategy Intouch Solutions Andres Ospino Organic Channel Manager Red Fuse Bethany Smith Sr. Dir. Digital Strategy WPromote
  • 195. “PLEASE don’t start with keywords!” and 5 other keyword research steps to never skip again Tylor Hermanson SEMPO Cities Kansas City October 27, 2016
  • 197. keywords are dead… right? #SEMPOCitiesKC sempo.org
  • 206. What are we really saying? (not provided) - The old way of tracking keywords are dead Hummingbird - Google’s older, less sophisticated way of understanding entity relationships and search intent from keywords are dead voice search – Typing as an exclusive way to input keywords are dead grouped volumes – Google’s metrics for keywords that can be trusted area dead #SEMPOCitiesKC sempo.org
  • 207. What are we really saying? (not provided) - The old way of tracking keywords are dead Hummingbird - Google’s older, less sophisticated way of understanding entity relationships and search intent from keywords are dead voice search – Typing as an exclusive way to input keywords are dead grouped volumes – Google’s metrics for keywords that can be trusted area dead #SEMPOCitiesKC sempo.org
  • 208. What are we really saying? (not provided) - The old way of tracking keywords are dead Hummingbird - Google’s older, less sophisticated way of understanding entity relationships and search intent from keywords are dead voice search – Typing as an exclusive way to input keywords are dead grouped volumes – Google’s metrics for keywords that can be trusted area dead #SEMPOCitiesKC sempo.org
  • 209. What are we really saying? (not provided) - The old way of tracking keywords are dead Hummingbird - Google’s older, less sophisticated way of understanding entity relationships and search intent from keywords are dead voice search – Typing as an exclusive way to input keywords are dead grouped volumes – Google’s metrics for keywords that can be trusted are dead #SEMPOCitiesKC sempo.org
  • 210. Google just wants to help, right? #SEMPOCitiesKC sempo.org
  • 218. #SEMPOCitiesKC sempo.org missbehaven gift shop gift shop gift shop WoW character artwork racing horse hashtag search
  • 221. Keywords aren’t dead BUT a lot is changin’ #SEMPOCitiesKC sempo.org How we - Research - Optimize - Track
  • 222. And some things haven’t changed #SEMPOCitiesKC sempo.org It uncovers - User problems - Brand perceptions - Unanswered questions It sets - Trajectory of tactical plan
  • 223. Wait. Now I’m confused #SEMPOCitiesKC sempo.org If keyword research is - definitely not dead - definitely subjective - definitely important Why don’t we focus more on it?
  • 224. This is the part where I pretend to understand behavioral economics #SEMPOCitiesKC sempo.org Recency bias Automation bias Basic skill bias
  • 225. This is the part where I pretend to understand behavioral economics #SEMPOCitiesKC sempo.org Recency bias Automation bias Basic skill bias Authority bias
  • 226. 6 keyword research steps to never skip again #SEMPOCitiesKC sempo.org
  • 227. PLEASE don’t start with keywords! #SEMPOCitiesKC sempo.org one
  • 228. If your first step in keyword research involves an SEO tool, you’re doing it wrong. #SEMPOCitiesKC sempo.org
  • 229. Who gets sued for malpractice? #SEMPOCitiesKC sempo.org “In other words, patients don’t file lawsuits because they’ve been harmed by shoddy medical care. Patients file lawsuits because they’ve been harmed by shoddy medical care and something else happens… What comes up again and again in malpractice cases is that patients say they were rushed or ignored or treated poorly.” -Malcolm Gladwell, Blink Should I start Spencer Ware? How much will Charles play?
  • 230. #SEMPOCitiesKC sempo.orgpersonas competitive researchproduct/service information net promoter scores existing customer interviews social listening consumer niche sites brand guidelines existing marketing collateral website copy business objectives stakeholder interviews focus group transcripts
  • 231. When you do get to keywords, don’t start with Keyword Planner #SEMPOCitiesKC sempo.org two
  • 232. Google purposely limits suggestions #SEMPOCitiesKC sempo.org 0 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Advertiser Cost Keywords Availabile
  • 233. Build an absurdly humongous list of keywords #SEMPOCitiesKC sempo.org three
  • 235. Best keyword generator tools on the planet #SEMPOCitiesKC sempo.org Moz Keyword Explorer KeywordTool.io Answer the Public SEMrush Infinite Suggest Keyword Shitter
  • 238. Choose primary keywords & choose them well #SEMPOCitiesKC sempo.org four
  • 239. Personas and primary keyword parallels #SEMPOCitiesKC sempo.org Defined target, not a limiting endpoint Supported by qualitative and quantitative data Specificity & reach directly related They’re both on this slide
  • 240. Narrower focus often leads to bigger gains #SEMPOCitiesKC sempo.org 0 200000 400000 600000 800000 1000000 1200000 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 2008 2009 2010 2011 2012 2013 2014 2015 2016 Focus Word Percentage & Organic Search Visits NomadicMatt.com Focus Word % Visits http://www.frac.tl/content-marketing-tactics/
  • 241. Volume & competition only half of the battle #SEMPOCitiesKC sempo.org Volume - SERP Visibility Competition Relevance
  • 242. Volume #SEMPOCitiesKC sempo.org Crappy Google data Hates small businesses Crappy Google data + real Clickstream data Does not appear to hate small businesses
  • 244. Competition #SEMPOCitiesKC sempo.org Based on PPC spending - $$ intent - Even less reliable with grouped volumes Based on off-site indicators of ranked pages - An imperfect indicator http://bit.ly/KeywordPlannerSEO Based on ranking visibility of ranked pages - An imperfect indicator
  • 245. Relevance #SEMPOCitiesKC sempo.orgclothing personal blog yacht yacht yacht female racing team scrapbooking US Magazine gift shop gift shop gift shop WoW character artwork racing horse hashtag search
  • 246. Add semantic and long-tail support #SEMPOCitiesKC sempo.org five
  • 247. Why long-tail matters #SEMPOCitiesKC sempo.org 1 22% 2 24% 3 19% 4 14% 5 9% 6+ 12% # of Words in Google Queries Over 1/3 of queries contain 4+ words Moz Clickstream Data, Summer 2016 15% of searches every day have NEVER been seen before by Google
  • 248. Long-tail casts a wider net #SEMPOCitiesKC sempo.org Question-modifiers: - why, can, does, what Geo-modifiers: - city, county, state, region (Westport, south Florida, the Midwest, etc.) Feature-modifiers: - free-range, cloud-based, S Pen compatible, water-resistant, compact, low mileage
  • 249. Semantic - of or relating to meaning in language Synonym - a word or phrase that means exactly or nearly the same as another word or phrase in the same language Semantic support – what it is and isn’t #SEMPOCitiesKC sempo.org George Clooney ????? DC Comics
  • 250. Rough semantic research without NLP technology or expertise #SEMPOCitiesKC sempo.org
  • 252. Translate your ugly spreadsheet, data-heavy geek speak #SEMPOCitiesKC sempo.org six
  • 253. Be your own interpreter #SEMPOCitiesKC sempo.org Digestible output Have a conversation
  • 255. How to Superpower your SEM Strategy with Advanced Social Tactics SEMPO Cities Kansas City October 27, 2016
  • 256. Origin Story – Every superhero has one Bethany Smith • Sr. Director of Digital Strategy • Bethany.Smith@wpromote.com • @glowah or @wpromote • SEO, Content & Social Media background • Specializes in Ecommerce, Hospitality, Real Estate & Education verticals • Member of Dallas Social Media Board • 5 Times Winner of Witch Weekly’s Most Charming Smile #SEMPOCitiesKC sempo.org
  • 257. Welcome to Bethany’s School for Gifted Marketers • You will learn: • Tips for reaching the right audience at the right time to gain the right results • The need for speed • How to utilize engaging video content • The power of Facebook’s Campaign Planner #SEMPOCitiesKC sempo.org
  • 258. Right Audience. Right Time. Right Results. #SEMPOCitiesKC sempo.org Prime. Peruse. Purchase.
  • 259. Campaign Planner #SEMPOCitiesKC sempo.org Click to Website Campaign Estimate: Audience Interests: motorcycles, motorcycle parts accessories, Harley-Davidson, J&P cycles, motorcycle superstore Must-match Behaviors: purchased used or new motorcycle Demographic: Males, 18-55 Location: United States Frequency Timeframe: November 1-28 Frequency: 2 impressions every 7 days
  • 261. The Need for Speed Mobile factors of ad delivery: - Pre-fetched websites - Website landing speed matters #SEMPOCitiesKC sempo.org
  • 262. Engaging Video & Powerful Visuals #SEMPOCitiesKC sempo.org
  • 264. Local Support • OG Tags • CTAs • Page optimization still matters • Local Awareness ads: • Store locator map functionality for carousel • Target by region or radius around stores • No need to publish local pages • Dynamic updates #SEMPOCitiesKC sempo.org
  • 265. Utility Belt Must-Haves • http://bit.ly/targeting-graphic - Wordstream’s Facebook’s Ad Targeting Options Infographic • http://bit.ly/facebook-audience-network - Facebook’s Audience Network • https://business.facebook.com/ads/planner / - Campaign Planner • https://www.facebook.com/blueprint/course s - Facebook training resources • Canva.com – easy graphics • Buzzsumo/Grouphigh – Social Media Influencer Outreach Tools #SEMPOCitiesKC sempo.org
  • 267. CRO & SEO in 3 Easy Steps* Andres Ospino SEMPO Cities Kansas City October 27, 2016
  • 268. Red Fuse SEO Team Heather Physioc SEO Practice Director heather.physioc@vml.com Andres Ospino SEO Global Manager - Colgate andres.ospino@redfuse.com Josh Coburn Communications Analyst – Hill’s josh.coburn@redfuse.com Elgin Smith SEO Global Manager – Hill’s elgin.smith@redfuse.com
  • 269. What is SEO? • Search engine optimization is a methodology of strategies, techniques and tactics used to increase the amount of visitors to a website by obtaining a high-ranking placement bla…bla…bla…I don’t get it…*snore*
  • 270. SEO Today Make your website friendly to search engines so they can find all the awesomeness you want to show the world!!! Friendly: Make sure all your technical aspects are done right! Awesomeness: You better have a true UVP/USP!
  • 271. Change How You Think About Search •It’s not about you  •Keyword obsession is dead •Rankings are the wrong goal •Stop chasing the algorithm •There’s no finish line to Search
  • 272. What is CRO? • Conversion optimization, or conversion rate optimization (CRO) is about increasing the percentage of visitors to a website that eventually buy the product or service offered
  • 273. What is CRO & SEO? A website is not a receptacle for traffic. A website is a machine for conversions. AND Here’s what this grand pursuit of search optimization truly comes down to: converting organic traffic into customers. https://www.v9seo.com/blog/2015/05/12/conversion-optimization-and-seo-traffic-without- conversion-is-a-traffic-accident/
  • 274. Why should we think about CRO? ROI Digital Media • SEO • SEM • Email • Social Traditional Media • TV • Radio • Newspaper • Yellow Pages LOL! Referrals
  • 275. How your client wants to feel about their ROI 275
  • 276. How to do CRO? Step 1 • Establish KPIs that are easy to link to an established business goal • The client must be included in this conversation • Rankings • Traffic • Page Views • Time on Site • Pages per Visit • Revenue • Leads (include avg. lead value) • YES! Focus on $$$
  • 277. How to do CRO? Step 2 Easy Tactics to improve CRO • Be Visible on SERPs Using Technical SEO • Attract With Enticing Headlines • Encourage Action with Prominent CTAs • Make It Easy to Convert • Be Available to Answer Questions (Reduce Friction) https://www.seoexpertpage.com/seo-2015-deeper-look-into-roi-and-conversion/
  • 278. How to do CRO? Step 2 Free Tools • Unbounce's Dejargonator Extension • Readability Score • Peek User Testing • Survey Monkey • Google Mobile Friendly Test • GT Metrix (Page Speed Test) http://www.toprankblog.com/2016/07/conversion-rate-optimization-tools/
  • 279. How to do CRO? Step 3 Case Studies  Prove that you can deliver!!! “When it comes to closing deals, 70 percent of B2B marketers, according to the Content Marketing Institute, find case studies to be a critical tool. Why? Case studies provide social proof that business solutions don’t just sound good, but that they work.” - Brian Hughes - Entrepreneur.com https://www.entrepreneur.com/article/281155
  • 280. How to do CRO? Step 3 How To Create a Case Study 1. Carefully select a client that you believe would like to share their experience 2. Present the problem the client had before working with you 3. Explain (in a clear and concise way) how you helped the client 4. Provide the results of your efforts (preferably with real numbers) 5. SHARE IT! https://blog.kissmetrics.com/creating-a-great-case-study/
  • 281. 2 Main Takeaways: • Creating clear KPIs for SEO (or any digital marketing effort) with the participation of the client will ensure that both of you will be able to identify the tactics that positively impacted the bottom line. • The ability to market your wins with case studies is how you win contract renewals and grow your business.