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Dealer Management Software What’s Right for You
When you are trying to get a customer into a new car, you don?t want a lot of wasted time and energy that
leaves your team and your customer exhausted. If you?re like most dealerships, though, you have several
departments that have to work together on each sale, and communication and coordination between all of
them is the only way to get the car to the customer. Good dealer management software can get your staff on
the same page and eliminate miscommunications and frustrating treks between departments. With the right
program, you can save time and hassle for your customers and your staff. Not all programs are the same,
though. How do you know what features will work best for your dealership?
If some of your staff are insecure or unsure about using the computer, presenting them with a program that
has a user friendly interface that is self-explanatory and simple to use can help to win them over. Every
dealership has their own way of doing things between departments, and you want your software to be able to
reflect that and work with the specific needs and structure of your dealership. For example, you may want a
setup that offers different levels of access for managers and departments in order to increase transparency
and keep misunderstandings from occurring between one office and another. Having friendly and prompt
technical support can make the difference in the launching and continued use of your system. You want to
feel free to call any time there are questions or adjustments needed as your staff learn the system and you
find out what works for you and what doesn?t.
When looking at potential systems, you may wonder whether you should choose a program that is web based
or one that is windows based. A software that is web based can be set up with your system quickly and
easily. It is run through your browser and deployed on a server, so updates and bugs can be taken care of
remotely. This means your IT department can be much smaller. Servers tend to be reliable and rarely go
down. If there is a problem with the server, though, it will affect the entire system. Congestion and slowdowns will depend on the server. Windows based program files have to be deployed on each computer being
used in the system. If one computer goes down, it doesn?t affect the others in the system. Congestion will
depend on how many people are using it at the same time.
Don?t forget to check the licensing agreements to make sure that the fine print won?t set limits on the
number of employees who can use it at one time. Some programs require extra licenses to be purchased
depending on the size of your staff, changing the price structure significantly. You might also want to look for
software that offers some kind of satisfaction guarantee or warranty in case it turns out to be the wrong one
for your dealership. Wrapping up these details can give extra peace of mind during the implementation
process.
The right dealer management software can improve communication between departments and create a
transparent scheduling process, so that the efficiency of the car-buying process will have your customers
delighted and ready to share their experience with all their friends and families. The time your salesmen save
can be used to sell more cars, which will increase your volume and your bottom line, and you?ll be able to
view the increases more easily from reports generated with your new software.
Document Tags: car dealership software, dealer management system, auto dealer software
Auto Scheduler Advantage http://www.autoscheduleradvantage.com/
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