Joseph Bejjani has over 30 years of experience in information systems and management. He has led global IT organizations of up to 400 employees supporting large multinational companies. Most recently, he has served as the Chief Information Officer for Zodiac Pool Solutions, where he developed their strategic IT plan and consolidated systems from acquisitions. Prior to that, he held CIO roles at Zodiac Marine & Pool and several divisions of Roche, where he established IT organizations and implemented major systems.
1. Joseph BEJJANI
59 Rue de Saint Germain – 78112 Fourqueux – France
+33 (0)1 39 73 35 81(home) / +33 (0)6 81 50 03 03 / ebejjani@aol.com
CHIEF INFORMATION OFFICER
Computer Science Engineering and Master in Business Administration 30 years experience in information
systems, including 25 years of international management in France, Switzerland, and the US Effective at
setting up, transforming and leading IT organizations. Experienced in managing large projects and teams in a multi-
cultural environment Proven leadership skills (staff ranging from 100 to 400 people) Excel in strategic thinking
and knowledgeable in developing an IT master plan in line with business strategy Vast experience in all IT
domains, including: IT infrastructure, ERP systems (Oracle EBS, Infor M3), CRM (Salesforce.com), internet
technology, collaborative tools (Google Apps), Business Intelligence & Data mining (Oracle OBI, Tableau Software)
Fluent French, English, and Arabic Internationally mobile Key achievements:
In the last 8 years at Zodiac Marine& Pool and Zodiac Pool Solutions I have setup a global IT
organization, developed a strategic IT plan, consolidated and streamlined diverse and
heterogeneous systems from various acquisitions, managed several mergers and
divestitures and modernized the IT services across all business functions (operations,
finance and administration, Sales & Marketing and R&D) by implementing where possible
Cloud based solutions
Led an IT organization of 100 professionals for Roche subsidiary in California, Palo Alto
supporting Research and Development
Setup and led a multinational organization and a 3-year project to standardize global IT
systems for Roche Pharmaceuticals – 400 employees at 100 sites across 4 regions
(Europe-Middle East, Asia-Pacific, North America, and Latin America)
Developed a 5-year informatics strategic plan, instituted a governance model and
deployed key systems for Sales & Marketing at Roche’s largest European affiliate
PROFESSIONAL EXPERIENCE
2014 – Present Zodiac Pool Solutions – Carlyle own LBO
EVP & Global CIO
Leading a global IT organization and services supporting Zodiac Pool Solutions worldwide with
2,000 employees and three regional centers based in France, Australia (Sydney) and USA
(California-Vista)
Supported the business restructuring and improved operational efficiency through IT
automation
Supported the manufacturing consolidation and outsourcing to Asia and Mexico
Developed electronic exchanges with customers and suppliers through EDI (Electronic
Data Interchange) and SAO (Service-Oriented Architecture)
Continued technology streamlining with a targeted IT budget below 1.5% of Net Sales
Undertook major IT initiatives to improve on-line internet presence and customer services:
Extended the use of Salesforce.com CRM for managing customers and prospects
Developed a B2B customer portal with modern internet framework and SSO (Single-Sign-
On) capability
Modernized the Call Centers systems by deploying advanced Cloud based solutions on
top of a global VoIP (Voice over IP) telephony
Pursued the enhancement of the BI (Business Intelligence) and financial budgeting and
tracking, including the global implementation of Oracle Hyperion-Financial Planning.
More recently, started to develop with the R&D team an IoT (Internet of Things) roadmap and
related Data Mining capabilities
2. JOSEPH BEJJANI 2 / 3
2008 – 2013 Zodiac Marine & Pool – Carlyle own LBO
EVP & Global CIO
Led a global IT organization and services supporting Zodiac Marine & Pool businesses and 3,000
employees located in 40 sites and 10 manufacturing centers based in Europe, Australia, USA,
Tunisia, South Africa and China
In the first 18 months of the LBO, managed to:
Outsource the IT infrastructure and services globally, following a selective outsourcing
strategy with three major global players
Establish a standalone IT organization and systems
Standardize and consolidate heterogeneous IT systems
Put in place a global IT strategy and governance model
Implemented a global financial consolidation systems based on SAP-BO
In the following 2 years, undertook major IT initiatives that have led to:
Consolidating the ERP systems into 3 ERPs one per business sector (Oracle EBS and
Infor M3)
Reengineering the supply chain & manufacturing systems, including outsourcing the
logistics with the support of appropriate EDI interfaces
Deployed business performance tracking dashboards based on Oracle OBI
Deployed Google Apps as an email and collaborative platform
In the last 18 months, managed the business restructuring including the divestiture of the
Marine businesses and several acquisitions.
2004 – 2007 ROCHE FRANCE – Roche’s largest European affiliate
Directeur Informatique
Led a department of 100 IT professionals (50 employees and 50 contractors) providing services to
1,700 users. Managed a €15M budget.
Developed a 5-year informatics strategic plan
Instituted a governance model, financial controls, and established effective working relationship
with the business partners
Substantially improved service quality and customer satisfaction
Deployed several business applications, including CRM (Siebel), e-marketing, decision
support, Intranet Web 2.0, mobile services, and collaboration tools
2002 – 2004 ROCHE Pharmaceuticals – Palo Alto, California. USA
Global Head End-User Services
Oversaw 400 employees at 100 sites across 4 regions (Europe-Middle East, Asia-Pacific, North
America, and Latin America), providing services to 70,000 users worldwide. Managed a €100M
budget.
Established, staffed and led a global matrix organization (functional vs. regional)
Introduced a standard operating environment (Standard equipment, office tools and messaging
and collaboration software) for 70 000 users and over 100 locations worldwide, in order to:
− Reduce TCO (Total Cost of Ownership)
− Enhance quality and security.
1995 – 2002 ROCHE Bioscience – Research & Development center, 1,500 employees – Palo Alto, California.
USA
Vice President and Chief Information Officer
Setup and led the Information Systems department of 100 employees following a company
acquisition. Managed a €20M operating budget.
Implemented the organizational structure
3. JOSEPH BEJJANI 3 / 3
Developed the informatics strategy and implemented the governance model: Budgeting and
financial controls, Performance Management
Deployed R&D software, including: bioinformatics, Clinical Study Management and Document
management tools
Deployed software applications for finance, human resources and general administration
Set up a 24-hour data center and the corresponding monitoring procedures
Upgraded the network and data center infrastructure
1991 – 1995 HOFFMANN-LA ROCHE – Corporate headquarters, Basel, Switzerland
Information Systems Project Manager
Set up the R&D department’s IT architecture and expanded the Roche corporate network
Previous Experience
1988 – 1990 ESR – Network Consultant
1986 – 1988 SEMA GROUP – Systems Analyst
1984 – 1986 CGI – Programmer
EDUCATION & LANGUAGES
09/90 – 06/91 MBA – Théseus Institute, Sophia Antipolis, France
Specialized in Management of Information Systems
09/79 – 06/84 MS in Computer Science, BS in Electrical Engineering – ESIB Beirut Engineering School
Top of the graduating class
CONTINUING CURRENTLY UCSANDIEGO – ONLINE COURSE ON BIG DATA
2006 ESCP-EAP European School of Management – Pharmaceutical Marketing
2004 Kellogg School of Management – Global Supply Chain Management
2003 Santa Clara University – Finance for Non-Finance Managers
2002 Stanford University - Advanced Negotiation
2000 Columbia Business School – International Management Development
1999 Santa Clara University – IT Leadership
LANGUAGES French – Mother tongue
English and Arabic – Fluent
German – Elementary knowledge