Jorge Vargas Monasterios

Bolivia Bolivia

Commercial and Customer Experience specialist

Telecom / Mobile

Passionate bi-lingual business administrator with more than 17 years of experience in planning, marketing, sales and customer care: Companies and industry profile: TIC (Trilogy Software Bolivia), telecommunications (VIVA and Comteco), media (Los Tiempos) and mass comsuption (Dispack). Analytic and decision-making profile, continued learning, target oriented. Intrapreneur, creative and innovator. Senior faculty: strategic management, service companies management and quality management. Experienced with the ISO and COPC (www.copc.com) CSP frameworks. Certified level 2 eTOM (www.tmforum-org). Tested leadership to motivate and retain teams leading them to achieve objectives and exceptional resul