Fortbragg Techday Presentation

SOLARWINDS & 4K SOLUTIONS
FORT BRAGG TECHNOLOGY
BRIEFING
Embassy Suites
August 9, 2016

• SolarWinds
o Chris Hauter, Federal Account Manager
chris.hauter@solarwinds.com
703-386-2630 (office)
o Bob Andersen, Sr. Manager Federal Sales
Engineering
robert.andersen@solarwinds.com
703-386-2637 (office)
o Andy Wong, Federal Sales Engineer
andy.wong@solarwinds.com
703-386-2610 (office)
INTRODUCTIONS
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 2
• 4K Solutions
o David Theriault, President
dt@4ksolutions.com
706-593-9070 (office)
o Jim Urbec, VP of Business Development
jim@4ksolutions.com
910.574.7573 (office)

AGENDA
• SolarWinds & 4K Solutions Overviews
• Network Management Products -- Technical Updates and Scaling the Orion® Platform
• Break
• Systems Management and Database Products -- Technical Updates
• Lunch with SolarWinds and 4K Solutions
• Security Products -- Technical Updates and Compliance
• Other SolarWinds® Products
• Wrap-up and Q&A
• Federal Networking Event
The power to manage IT
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
3

SOLARWINDS OVERVIEW
• Over 150,000 customers in 170 countries;
SMB to Fortune 500®
• More than 425 of the Fortune 500 are
customers
• Every branch of DOD and virtually every
Civilian and Intelligence agency
• SolarWinds named to Gartner® Magic
Quadrant for Network Performance
Monitoring and Diagnostics, Feb. 2016
• Headquarters in Austin, TX
• Federal Office in Herndon, VA
• 1800+ employees worldwide
The power to manage IT
User
Experience
4

OUR VISION
Visibility in a hybrid world
• Regardless of where the
applications and underlying
infrastructure are deployed
• Regardless of where our
management products
need to be deployed
• While continuing to take a
user-centric approach –
only buy what you need,
when you need it
Manage All Things IT
5

Product Mission: Enable IT & DevOps pros to proactively and reactively monitor, alert, troubleshoot and
resolve issues quickly
Product Principles: Powerful (visibility / monitor / Manage IT infrastructures ), Intuitive (Web based easy to implement and use)
and Affordable (pricing for agencies of all sizes)
SOLARWINDS 5 STRATEGIC PLATFORMS
Building block approach for IT Management
Network
Management
Performance
Configuration
IP Address
VoIP
Systems and
App Management
Servers & Apps
Virtualization
Storage
Database
Management
Database
Performance
Tools
Remote
Troubleshooting
Web Help Desk®
Topology
Mapping
Security
Management
Log & Event
Patch
Configuration
• MySQL®
• Oracle®
• SQL Server®
• DB2®
• SAP® ASE
Device Tracking Secure File
Transfer
Web
Performance
6

HOW WE DELIVER OUR VISION
SolarWinds Orion Platform
7

• US Army (cont’d)
o ARNG – 40+ units, including largest states
o NETCOM – multiple NEC’s incl. Redstone,
Polk, Hood, Sam Houston and Dix
o PEO-EIS – ALTESS, PD-DWTS, PM-DCATS
o TRADOC – USAICoE, ATSC, AWG, NTC,
JRTC, numerous MTCs
o Service Components – USANORTH,
USARPAC, SDDC, SMDC/ARSTRAT
• US Navy / Marine Corp
o ONE-Net Baseline
o SUPSHIP
o MARCORSYSCOM
o SPAWAR East and West
SOLARWINDS IN THE DOD
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 8
• US Army
o Army WIN–T (part of baseline build)
o AMC – AMRDEC, ARL, CERDEC,
CECOM,
o ARCENT – 3rd Army, SWACC
o ASA(ALT) – PEO AVN, PEO M&S,
PEO-C3T, PEO-STRI, and PEO-EIS
o ATEC – OTC, RTC, ATC, and more
o FORSCOM – XVIII Airborne, 82nd
Airborne, III Corps/JNCC-A
o INSCOM – GISA (East, West Central,
Main), NGIC, 470th, 513th, and more
o MEDCOM – USAMITC, DENCOM
and multiple hospitals

SOLARWINDS IN THE DOD (CONT’D)
• US Air Force
o AFCENT – Enterprise AOR
o AFSPC – 26 NOS, 83 NOS, 561 NOS, 90
IOS, 45 SCS, 690 NSG
o Standardized at AF INOSC East & West
o ACC – 4 CS, 20 CS, 27 IS, AFC2IC, 99 CS,
9 CS
o 25th AF HQ
o AOC Weapon Systems Baseline
o PACAF – HQ, 673 CS, 613 AOC, 607
ACOMS
o AFSOC – HQ, SOCOM, 27 SOW, 16 CS
o AETC – 17 TRSS, 47 CS, 690 ISS, 479 CS
o AFE – A2 HQ, 1 ACOS, 86 CS, 603 ACOMS,
31 CS, 423 CS, 422 CS, 48th FW, 100CS 9
• DoD and Unified Commands
o DOD
o DISA CIO
o DIA / DoDIIS
o DCMA
o DLA
o DTRA
o NGIA
o WHCA
o SOCOM
o CENTCOM HQ
o AFRICOM
o STRATCOM

4K SOLUTIONS OVERVIEW
10© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

• Founded in 2006
• Delivers critical communications support solutions
• Provides Systems Design, Rapid Fielding, Solutions
Architecture, Special Operations & Emergency
Communications Consulting and Professional Services
• Service Disabled Veteran-Owned Small Business (SDVOB)
• GTACS Veteran Owned Small Business team member on
Army’s Global Tactical Advanced Communications Systems
(GTACS) IDIQ
• Cisco® authorized Global Diversity Registered Business
4K SOLUTIONS OVERVIEW
11© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

NETWORK MANAGEMENT PRODUCTS
12

NETWORK MANAGEMENT SOFTWARE
• Fault, availability, and performance
monitoring for networks of all sizes
• Centralized network device change and
configuration management
• Centrally manage your entire IP
infrastructure and fix conflicts
• Automated device tracking and switch port
management
• Alert, isolate, and resolve network outages
and performance issues
• Comprehensive network traffic and
bandwidth analysis and monitoring
• VoIP and WAN performance monitoring,
troubleshooting, and SLA dashboard
Network management software that gives you the power to monitor and manage your network
Network
Performance
Monitor
Network
Configuration
Manager
NetFlow
Traffic
Analyzer
IP Address
Manager
User
Device
Tracker
VoIP &
Network
Quality
Manager
13

• User Interface (UI) enhancements and integrations
• NetPath™ troubleshooting
• ServiceNow® integration
• Network Insight for F5® BIG-IP® load balancers
• Monitoring for Cisco Switch Stacks
NETWORK PERFORMANCE MONITOR 12.0
Key new features
14

• NetFlow Traffic Analyzer 4.2
o UI enhancements and integrations
o Cisco NBAR2 support
• Network Configuration Manager 7.5
o UI enhancements and integrations
o Support for F5 BIG-IP load balancers
ADDT’L NETWORK MANAGEMENT PRODUCT RELEASES
Key new features
15

NETWORK MANAGEMENT
RELEASE DEMONSTRATION
16

• Network Performance Monitor
o Automated Dependencies
o Network Atlas and Topology data
o Wireless monitoring and Wireless Heat Maps
o QoE DPI for Application and Network Response Time
• NetFlow Traffic Analyzer
o Flow Storage Database in NTA 4.x
o Monitor Cisco CBQoS policies for dropped packets
o Using Flow Navigator for forensics or detailed analysis
• Network Configuration Manager
o Automated Change Detection
o Hardware inventory including serial numbers
NETWORK MANAGEMENT PRODUCTS
Technical review and update
17

• User Device Tracker
o Find switchport for specific IP address for both forensics and
troubleshooting
o Rogue Device Detection and port shutdown
o Device Watch List and All User Logons
• Engineer’s Toolset
o Network troubleshooting leveraging the Orion Platform integration
NETWORK MANAGEMENT PRODUCTS (CONT’D)
18

ORION PLATFORM
ARCHITECTURE AND SCALABILITY
19

• SolarWinds Orion Platform architecture and release update
• Scaling for the enterprise
o Managing network and user growth
o Managing distributed environments
o Keeping your administration costs under control as you scale with automation
• Integration options
SCALABILITY AND ARCHITECTURE
20

ORION PLATFORM ARCHITECTURE
PRIMARY WEB SERVER
ORION PLATFORM
Primary Polling Engine and Common Services:
Nodes, Volumes, Alerts, Events, Reports, Discovery, Syslogs, Traps, Maps, API
NTA
IP flows
NPM
interfaces, wireless,
virtualization, UCS…
NCM
configuration
management
network
security
IPAM
IP address
management
UDT
port
monitoring
network
security
VNQM
VoIP
monitoring
SAM
server &
application
monitoring
WPM
web
application
performance
monitoring
SRM
storage
monitoring
& capacity
planning
Toolset
real-time
trouble
shooting
VMAN
virtual
infrastructure
monitoring
PM
patch update
management
network
security
DPA
database
performance
monitoring
Orion DB
ADDITIONAL
POLLING ENGINE +
Flow
Storage DB
Network, Servers,
Applications,
Storage
More
Network, Servers,
Applications,
Storage
ADDITIONAL WEB SERVER
21

LARGE SCALE NETWORKS
PRIMARY WEB SERVER
ORION PLATFORM
NTA
NPM
NCM
VNQM
IPAM
UDT
SAM
WPM
Orion DB
ADDITIONAL
POLLING ENGINE
ADDITIONAL
POLLING ENGINE
Network, Servers,
Applications,
Storage
More Network, Servers,
Applications,
Storage
Applications,
Storage
• Scalability and deployment
architecture is determined by:
• Network size
• Network topology (e.g. monitoring
across WAN/low bandwidth)
• Sampling frequency (1 hr to ≤ 1 min)
• Variety of managed objects (products
installed, custom pollers – UnDP)
• Designed to scale to hundreds of
thousands of elements using
Additional Polling Engines
Flow
Storage DB
22

DISTRIBUTED ENVIRONMENTS
PRIMARY WEB SERVER
ORION PLATFORM
NTA
NPM
NCM
VNQM
IPAM
UDT
SAM
WPM
ADDITIONAL
POLLING ENGINE
ADDITIONAL
POLLING ENGINE
Network, Servers,
Applications,
Storage
Applications,
Storage
Applications,
Storage
WAN
Orion DB
Flow
Storage DB• The Additional Polling Engine
handles intermittent
connectivity to the Orion
platform to better support
remote deployments
• Orion platform, NPM, SAM, SRM
• NCM, VNQM, UDT to follow
23

MULTI-LEVEL, CONSOLIDATED MANAGEMENT
PRIMARY WEB SERVER
ORION PLATFORM
NTA
NPM
NCM
VNQM
IPAM
UDT
SAM
WPM
PRIMARY WEB SERVER
ORION PLATFORM
NTA
NPM
NCM
VNQM
IPAM
UDT
SAM
WPM
Orion DB Orion DB
ENTERPRISE OPERATIONS
CONSOLE
• Orion Platform instances in regions
• Enterprise Operations Console (EOC)
at the top level for roll-ups
• Up to 600K elements
• EOC consolidates real-time statuses at
the top level (no centralization of
platform admin):
• Alerts, events, syslog, traps (last 24
hours worth of data)
• Orion node, volume, interface and
wireless data
• Limited historical data
EOC DB
24

ORION PLATFORM USER GROWTH
PRIMARY WEB SERVER
NTA
NPM
NCM
VNQM
IPAM
UDT
SAM
WPM
Core DB
ADDITIONAL
POLLING ENGINE
ADDITIONAL
POLLING ENGINE
Network, Servers,
Applications,
Storage
Applications,
Storage
Applications,
Storage
Flow
Storage DB
ADDITIONAL WEB SERVER
• Additional Web Server is
recommended above 20-30
concurrent web users
• Load balancer friendly
ORION CORE
25

SCALING THROUGH AUTOMATION
• Automation will assist you with controlling admin costs
• Scalability is often limited by the ability to automate routine tasks like manual
configuration tasks; raw performance or hardware infrastructure costs may be a
lesser challenge
• Automate and integrate with the Orion platform API
• Query alert, configuration, and performance data
• Set custom properties and other configurations
• Acknowledge alerts and un-manage nodes
• And so on…
26

15 MINUTE BREAK
27

SYSTEMS MANAGEMENT AND DATABASE
PRODUCTS
28

SYSTEM MANAGEMENT AND DATABASE SOFTWARE
Manage, monitor, and troubleshoot application performance and availability
• Performance monitoring for servers and
hundreds of applications
• Performance, troubleshooting, capacity
and sprawl management from VM to
data store
• Capacity and performance across multi-
vendor storage arrays in context of your
application
• Troubleshoot web based performance
issues for both internal and customer
facing applications
• Database performance management
and optimization
• Application visibility across application
and infrastructure layers
Server &
Application
Monitor
Web
Performance
Monitor
Storage
Resource
Monitor
Virtualization
Manager
Database
Performance
Analyzer
AppStack
Management
Bundle
29

APPSTACK MANAGEMENT BUNDLE
What is it?
The AppStack concept is the monitoring of an
Application throughout the entire stack –
application, database, virtualization, server, and
storage layers – so the location of any
performance bottlenecks can quickly and easily
be determined
How is it accomplished?
Utilizing our Server & Application Monitor (SAM),
Virtualization Manager (VMAN), Storage
Resource Monitor (SRM), and Web Performance
Monitor (WPM) products we can see each piece
of the puzzle; with integration amongst the
products, we can follow the breadcrumbs to see
where the issue lies
It’s here – enabled in SAM, VMAN, SRM, WPM
30

• Server & Application Monitor (SAM) 6.2.4
o Active Directory® (AD) discovery
o ServiceNow integration
o Group Assignments for Application Templates
• Storage Resource Monitor (SRM) 6.3
o New storage arrays: Pure Storage®, and XtremeIO
• Web Help Desk (WHD) 12.4
o Uses FIPS cryptography
• Kiwi CatTools®
o IPv6 support and SSL/TLS email support
SYSTEMS MANAGEMENT PRODUCT RELEASES
Key new features
31

SYSTEMS MANAGEMENT
RELEASE DEMONSTRATION
32

• Server & Application Monitor
o AppInsight for SQL Server, Exchange™ and IIS™
o Hardware Health (temperature, power, fan speed, …)
o Asset Inventory
o Customizable application monitoring
• Virtualization Manager
o Virtualization Storage dashboard for datastore performance and capacity
o Virtualization Sprawl dashboard
o Change VM CPU/Memory, Power off VM, delete Snapshots and orphaned VMDKs
• Web Performance Monitor
o Use WPM Recorder to capture a browser session using a web applications
o Configure WPM Player to play back the recorded browser session (transaction)
o Review results of WPM player
SYSTEMS MANAGEMENT PRODUCTS
33

• Storage Resource Monitor
o Performance and Capacity Dashboard
o Array support (EMC®, NetApp®, HP®, …)
• AppStack Environment
o AppStack automatic integration and visualization including “Spotlight”
o AppStack Environment view to find dependencies
o Mini AppStack view for a node view
SYSTEMS MANAGEMENT PRODUCTS (CONT’D)
34

• Orion improvements
• Better visibility into hybrid on-premises/cloud environments
• Agent for Linux® Servers
• Virtualization optimization and automation
• Broader device and platform support for storage and databases
SYSTEMS MANAGEMENT ROADMAP THEMES
SAM, VMAN, SRM, DPA, tools

LUNCH BREAK
36

SECURITY AND COMPLIANCE TOOLS
37

SOLARWINDS COMPLIANCE AND SECURITY SOFTWARE OVERVIEW
Monitor security and compliance of your IT infrastructure
• Real-time security information and event
management (SIEM) software
• Centralized patch management for
Windows® desktops, laptops, and servers
• Centralized network device change and
configuration management
• Automated device tracking and switch port
management
• Centrally manage IP infrastructure and
isolate users/devices from the network
• Secure file transfer and file sharing
Log & Event
Manager
Patch
Manager
Serv-U®
Secure File
Transfer
Network
Configuration
Manager
IP Address
Manager
User Device
Tracker
38

• Log & Event Manager
o Connectors for various log data sources
o Correlation rules
o Architecture
o NIST FISMA and DISA STIG compliance reporting
• Patch Manager
o WSUS extension
o 3rd party updates through WSUS
o Asset Inventory
• Network Configuration Manager
o DISA STIG and NIST FISMA compliance reports
o Leveraging integration with the National Vulnerability Database
IT SECURITY TOOLS
39

• The implementation of National Institute of Standards and Technology (NIST) Federal Information
Security Management Act (FISMA) is designed to protect the nation’s critical infrastructure
o Provides standards for categorizing IT systems by mission impact (FIPS 199)
o Establishes minimum security standards for data and IT systems (FIPS 200)
o Establishes baseline security controls and provides guidance for selecting, implementing, and assessing
security controls and assuring their effectiveness (SP 800-53)
• The Risk Management Framework (RMF) provides a framework that combines IT security and risk
management into the systems development lifecycle (SP 800-37)
o DOD has adopted the 6-step RMF to transform the traditional C&A process
o Categorize your IT assets and identify critical infrastructure
o Implement security controls and assess that they are implemented correctly
o Operate assets and monitor effectiveness and vulnerabilities of security controls
COMPLIANCE OVERVIEW
40

• DOD mandates usage of Security Technical Implementation Guides (STIGS) to standardize secure
infrastructure installation and maintenance; these guides were developed by DISA to reduce
vulnerability
o Create an inventory of all systems and software in order to determine which STIGS to apply
o Monitor configurations and produce compliance reports
o Manage configurations to achieve and maintain compliance
• And, let’s not forget about dreaded AUDITS, including DISA Command Cyber Readiness Inspections
(CCRI), and OMB/GAO audits
o Preparing for an audit requires considerable documentation and compliance reporting
o Audits require detailed knowledge of networked hardware and applications, including asset inventories,
locations, configurations, access privileges, and vulnerabilities
o Which systems are being attacked, and are any still compromised?
o IT Pros need to be able to quickly respond to auditor inquiries and provide accurate details
COMPLIANCE OVERVIEW (CONT’D)
41

SOLARWINDS COMPLIANCE FEATURES
• Automate patching of Microsoft® and 3rd party
applications to improve compliance
• Schedule patches for minimum downtime
• Inventory software and physical components per
server or workstation
Patch Manager
• Inventory network device configurations, assess
configurations for compliance, and automate
change and configuration management
• Implement configuration of security controls and
assure their effectiveness
• Produce FISMA and STIGS reports from
configuration templates
• Produce audit documentation and reports
Network Configuration Manager
• Configure correlation rules to help assure
effectiveness of security controls
• Real-time and continuous monitoring of security
controls
• Produce FISMA and STIGS compliance reports from
templates
• Supports STIG requirements for configuration
auditing, log analysis and broader network security
• Tracks and report suspicious activities/attacks to
provide auditing support
Log & Event Manager
• Trend utilization for capacity planning
• Track multicast or firewall port discards
• Monitor network health and availability
• Identify protocol latency delays
• Produce audit documentation and reports
Network Performance Monitor
42

• DISA STIG and NIST FISMA reports ship with NCM to help IT Pros improve compliance
• LEM has a range of features to support STIG compliance
o Supports DISA STIG compliance via our real-time monitoring of related events across systems,
network devices, applications, and security tools
o Supports configuration auditing, including logs of relevant STIG best practices, configuration
changes, installation of unapproved software, and more
o Many of LEM’s out of the box rules can be used to address STIGS
o LEM also includes STIG and FISMA compliance reports
DISA STIG COMPLIANCE AND WHERE WE CAN HELP
47

• Review our NIST FISMA/RMF compliance blog:
https://thwack.solarwinds.com/community/solarwinds-community/product-
blog/blog/2015/08/01/fisma-nist-800-53-compliance-with-solarwinds-products
• Review our DISA STIGS compliance blog: https://thwack.solarwinds.com/community/solarwinds-
community/product-blog/blog/2011/09/07/disa-stig-compliance-with-log-event-manager
• Watch a Federal Security Compliance video:
http://www.solarwinds.com/resources/videos/solarwinds-federal-security-compliance.html
• Download a SIEM whitepaper:
http://www.solarwinds.com/resources/whitepaper/siem-speeds-time-to-resolution.html
• Download a Continuous Monitoring whitepaper:
http://go.solarwinds.com/fedcyberWP?=70150000000Plgf
COMPLIANCE RESOURCES
Let us know how we can help you
48

OTHER SOLARWINDS PRODUCTS
49

TOOLS, IT HELP DESK & REMOTE SUPPORT SOFTWARE
• Management, monitoring, and
troubleshooting tools for Engineers
• Powerful IT help desk service request
management, IT asset management
and knowledge base
• Collection of comprehensive
troubleshooting tools for remote
Windows administration and Active
Directory® management
• Simplify syslog and SNMP trap
management
• Easy-to-use remote control and
desktop sharing tool
Simplify help desk ticketing, IT asset management, and end-user support
DameWare
Remote
Support
DameWare
Mini Remote
Control
Web
Help Desk
50
Engineer’s
Toolset
Kiwi
Syslog
Server

• VoIP & Network Quality Manager
o Search and filter Call Record details
o Troubleshoot Cisco and Avaya VoIP systems
o View Quality Metrics – Jitter, Latency, Packet Loss and MOS
• Web Help Desk
o Trouble tickets
o Integration with Orion alerts
o Asset management
o SmartCard support
• DameWare® Remote Support
o Remote administrations
o Remote desktop
o SmartCard support
o Satellite friendly
OTHER SOLARWINDS PRODUCTS
51

THANK YOU
QUESTIONS?

• Watch a NetPath demo: http://www.solarwinds.com/resources/videos/critical-path-visualization-and-hop-by-hop-monitoring-with-
netpath.html
• Watch an NPM 12 demo: http://www.solarwinds.com/resources/videos/solarwinds-npm-your-complete-network-monitoring-solution.html
• Download a free trial: http://www.solarwinds.com/downloads/
• Visit our Federal website: http://www.solarwinds.com/federal
• Call the SolarWinds Federal sales team: 877-946-3751
• Email federal sales: federalsales@solarwinds.com
• Download our Scalability whitepaper: http://www.solarwinds.com/resources/whitepaper/orion-scalability-tech-tip.html
• Visit our THWACK® government group: http://thwack.com/government
• Follow us on LinkedIn®: https://www.linkedin.com/company/solarwinds-government
ADDITIONAL RESOURCES
Let us know how we can help you
53

The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds Worldwide,
LLC, and its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or
pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be
common law marks, registered or pending registration in the United States or in other countries. All other
trademarks mentioned herein are used for identification purposes only and may be or are trademarks or
registered trademarks of their respective companies.

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