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Mumbrella 360
AUSTRALIA’S BIGGEST SERIAL KILLER
&
AN UNUSUALLY EFFECTIVE CAMPAIGN
AN UNUSUALLY EFFECTIVE CAMPAIGN
• A Careful Diagnosis of the Current Situation
EffectivenessScore
Level of Research
None Low High
0.6
0.4
0.2
0
0.28
0.39 0.38
n=5,894
AN UNUSUALLY EFFECTIVE CAMPAIGN
• A Careful Diagnosis of the Current Situation
• A Long Term Campaign
EffectivenessScore
campaign duration
<3M <6M <12M 12M+
0.6
0.4
0.2
0
0.31 0.28
0.48
n=5,645
0.36
AN UNUSUALLY EFFECTIVE CAMPAIGN
• A Careful Diagnosis of the Current Situation
• A Long Term Campaign
• A Mass Targeted Campaign
AN UNUSUALLY EFFECTIVE CAMPAIGN
EffectivenessScore
0.6
0.4
0.2
0
n=5,645
Mass
Marketing
0.45
0.35
Target
Marketing
AN UNUSUALLY EFFECTIVE CAMPAIGN
• A Careful Diagnosis of the Current Situation
• A Long Term Campaign
• A Mass Targeted Campaign
• A Big Creative Idea
AN UNUSUALLY EFFECTIVE CAMPAIGN
• A Careful Diagnosis of the Current Situation
• A Long Term Campaign
• A Mass Targeted Campaign
• A Big Creative Idea
• Multiple partner agencies
EffectivenessScore
# of partner agencies
1 2 3 4+
0.6
0.4
0.2
0
0.28
0.41
n=5,645
0.400.37
AN UNUSUALLY EFFECTIVE CAMPAIGN
• A Careful Diagnosis of the Current Situation
• A Long Term Campaign
• A Mass Targeted Campaign
• A Big Creative Idea
• Multiple partner agencies
• A campaigned centred on News Media
11,000,000
AN UNUSUALLY EFFECTIVE CAMPAIGN
• A Careful Diagnosis of the Current Situation
• A Long Term Campaign
• A Mass Targeted Campaign
• A Big Creative Idea
• Multiple partner agencies
• A campaigned centred on News Media
• ..but integrated across Social, TV, Facebook, Google
EffectivenessScore
# of channels used
1 2 3 4 5 6 7 8 9 10
0.6
0.4
0.2
0
0.21
n=4,855
0.22
0.33
0.39 0.39 0.37
0.34
0.42
0.38
0.42
AN UNUSUALLY EFFECTIVE CAMPAIGN
• A Careful Diagnosis of the Current Situation
• A Long Term Campaign
• A Mass Targeted Campaign
• A Big Creative Idea
• Multiple partner agencies
• A campaigned centred on News Media
• ..but integrated across Social, TV, Facebook, Google
• Ultimately an incredibly Brave Move
awardscore
degree of bravery
1.2
1.0
0.8
0.6
0.4
0.2
0
0.54
0.38
0.53
0.32
1.26
1 2 3 4 5
n=4,645
AN UNUSUALLY EFFECTIVE CAMPAIGN
THE ELEPHANT IN THE ROOM
HEARTLESS WORDS
Our Brief
OUR BRIEF
AUSTRALIA’S
NO.1 KILLER
51 LIVES
LOST EVERY DAY
HEART DISEASE COSTS THE ECONOMY MORE THAN $7.3 BILLION PER YEAR
AN AUSTRALIAN
HAS A HEART
ATTACK EVERY
10 MINUTES
ONLY 50%
OF AUSTRALIANS
SAY HEART DISEASE
IS RELEVANT TO
THEM EVEN THOUGH
70%HAVE AT LEAST
THREE RISK FACTORS
ONLY 3%
WOULD LOWER THEIR
BLOOD PRESSURE
OR CHOLESTEROL
TO REDUCE THEIR RISK
HEART DISEASE IN AUSTRALIA - OUR CHALLENGE
Source: AIHW National Mortality Database referenced in AIHW’s ‘Australia’s Health 2016’ Report
Men
Women
50%
Heart Disease as the Leading Cause of Death
Despite these alarming stats, we’ve seen a steady
decline in awareness that heart disease is the
leading cause of death.
Q: Are you aware of the leading cause of death for
men/women? Heart Watch Survey 2017
35%
45%
30%
40%
25%
20%
Jun
12
Dec
12
Jun
13
Dec
13
Jun
14
Dec
14
Jun
15
Dec
15
Jun
16
Dec
16
Jun
17
Dec
17
Jun
18
Dec
18
A DECLINE IN AWARENESS
AS THE LEADING CAUSE
OF DEATH
Falling media investment has contributed to steady
decline in brand awareness, particularly amongst younger
age groups in sharp decline
100%
85%
95%
80%
90%
75%
70%
Jun 13 Dec 13 Jun 14 Dec 14 Jun 15 Dec 15 Jun 16 Dec 16 Jun 17 Dec 17 Jun 18 Dec 18
50-65
40-49
30-39
Prompted Awareness of the Heart Foundation – by age group
A DECLINE IN
BRAND AWARENESS
$35,000,000
$30,000,000
$25,000,000
$20,000,000
$15,000,000
$10,000,000
$5,000,000
$0
20142013 2015 2016 2017 2018
Donation revenue is in decline, this diminishes our ability
to make a difference.
Q: Do you agree the Heart Foundation...? Heart Watch Survey
2017
Non-Bequest Income
AND DONATIONS IN DECLINE
Less than 15% of Australians recall any promotion or
advertising from the Heart Foundation
Q: In the past three months or so, have you seen or heard any
advertising and/or promotional activity about heart disease or
heart attack? Heart Watch Survey 2017
Recall of Advertising/Promotion on Heart Disease
REDUCED BRAND RECALL
0%
5%
10%
15%
20%
25%
30%
35%
40%
Dec-13 Jun-14 Dec-14 Jun-15 Dec-15 Jun-16 Dec-16 Jun-17 Dec-17 Jun-18 Dec-18
OUR STRATEGY
BRING BACK THE FEAR Put Heart Disease back on the agenda, remind Australians it’s the no.1 killer
Identify the positive steps Australians can take to look after their heartsEDUCATE AUSTRALIANS
ON WHAT THEY CAN DO Re-establish the role of the Heart Foundation
People are unlikely to donate if they don’t believe our
cause is important and we are seen as making a difference
Revenue raising will be successful if we establish heart disease as the
No. 1 killer and educate Australians on our work, creating empathy for the cause
CREATE A PLATFORM
TO RAISE FUNDS
A CHALLENGE THAT NEEDED GOVERNMENT SUPPORT
10 YEARS TO ADDRESS
GET HEART HEALTH CHECKS ON MEDICARE2
3
PUT HEART DISEASE BACK ON THE AGENDA1
KNOW YOUR RISK VIA THE HEART AGE CALCULATOR
CAMPAIGN OBJECTIVES
THE COLLABORATION
FROM AN APPROVED CAMPAIGN
TO LAUNCH IN 7 WEEKS
FROM AN APPROVED CAMPAIGN TO LAUNCH IN 9 WEEKS
Pacesetters
NewsAmp
Campaign
Development
Christmas
Break
Campaign Launch
Feb 17
Campaign
Development
Engaging News Corp
A MOVEMENT THAT DELIVERS RESULTS AND FIGHTS HEART DISEASE
A MOVEMENT - #SHOWSOMETICKER
THE POWER OF THE FRONT PAGE TO DRIVE CHANGE
CREATIVE IDEA – ARE YOU SAFE?
THE CHALLENGE
HEART MAP DATA
MAPPED WITH NEWS CORP’S
DATA CAPABILITIES
Serial Killer
‘Australian adults’
18-65yo, M & F
Heart Health
Checks
‘At risk age’
30-65yo, M & F
Warning Signs
‘The exposed’
45+ yo, M & F
Living With
Heart Disease
‘The exposed’
45+yo, M & F
Women &
Heart Disease
‘At risk age’
30-65yo, M & F
NEWS CORP – DELIVERING ACROSS ALL PRIORITY AUDIENCES
Reaching the at risk target audience
HEART FOUNDATION // SERIAL KILLER – LAUNCH WRAPS
HEART FOUNDATION // SERIAL KILLER – CAMPAIGN CREATIVE
THE RESULTS
EVIDENCE – FIRST 7 DAYS
In the first seven days, “Serial Killer”s immediate and profound effect, resulted in:
• Public tri-partisan support for action on heart disease
• Medicare Benefits Schedule funded Heart Health Checks by 1 April 2019
• Estimated 9,100 lives saved from heart attack and stroke and 76,000 heart attacks avoided
• $1.5b in health costs saved over the next five years
• Estimated $170 million in additional funding over five years
• More than 170,000 Australians completes in the Heart Age Calculator in first two days!
+60%
+217%
235k
Facebook followers
Instagram followers
Total Video views
Growth on period pre-launch
3.0 mill
+89%
Website visits
DIGITAL & SOCIAL
5,400
$13.4mill
MEDIA RELATIONS / PR
News stories generated
ASR value or Earned media value
CAMPAIGN ROI OF $12.18 RETURNED FOR EVERY $1 INVESTED (PAID + EARNED MEDIA)
BY MID MAY
HEART AGE CALCULATOR
257k
400k
Up to submission, late March
By mid-May
More than 76.6mill exposures to Serial Killer campaign
MASS MEDIA UNRIVALLED IN CREATING INTEREST
EDITORIAL CREATES QUALITY ENGAGEMENT
FACEBOOK BRAND UPLIFT STUDY
70%
60%
50%
40%
30%
20%
10%
0%
Control Exposed
13.4 pts
7.8%
21.2%
Ad Recall
13 pts
47.0%
60.0%
Brand Awareness
13.2 pts
30.9%
44.1%
Message Association
Ad Recall
5.9 Pts
6.7 Pts
Brand Awareness
2.2 Pts
3.3 Pts
Message Association
1.2 Pts
1.6 Pts
Norms
Marketing
Asia Pacific
Statistically significant uplift across all metrics
LEARNINGS
• Serial Killer was a risky but carefully considered campaign that planned for any negative outcomes
• Timing is everything, a conscious decision to run the campaign early in 2019,when political parties would be in election mode
• This campaign has taught us about the power of editorial advocacy and the benefits of capturing the public's attention
• The persuasive, relentless, upfront editorial from the nation's top health writers transformed 'Serial Killer' into a movement for change #showsometicker
• Breaking away from the trodden path within a safe playing category provided necessary cut through
• Nothing compels like real stories about real people, to capture authentic moments and reactions
BEST ESTIMATES SUGGEST
ABOUT 9000 AUSTRALIANS WILL
BE SAVED OVER THE NEXT FIVE
YEARS AS A RESULT OF THE
SERIAL KILLER CAMPAIGN…
HOW ABOUT THAT FOR A RETURN
ON INVESTMENT?
Mark Ritson, Columnist
The Australian Business Review
February 25, 2019
“
Chris Taylor and Mark Ritson’s presentation at Mumbrella360
Chris Taylor and Mark Ritson’s presentation at Mumbrella360

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Chris Taylor and Mark Ritson’s presentation at Mumbrella360

  • 4. • A Careful Diagnosis of the Current Situation EffectivenessScore Level of Research None Low High 0.6 0.4 0.2 0 0.28 0.39 0.38 n=5,894 AN UNUSUALLY EFFECTIVE CAMPAIGN
  • 5. • A Careful Diagnosis of the Current Situation • A Long Term Campaign EffectivenessScore campaign duration <3M <6M <12M 12M+ 0.6 0.4 0.2 0 0.31 0.28 0.48 n=5,645 0.36 AN UNUSUALLY EFFECTIVE CAMPAIGN
  • 6. • A Careful Diagnosis of the Current Situation • A Long Term Campaign • A Mass Targeted Campaign AN UNUSUALLY EFFECTIVE CAMPAIGN EffectivenessScore 0.6 0.4 0.2 0 n=5,645 Mass Marketing 0.45 0.35 Target Marketing AN UNUSUALLY EFFECTIVE CAMPAIGN
  • 7. • A Careful Diagnosis of the Current Situation • A Long Term Campaign • A Mass Targeted Campaign • A Big Creative Idea AN UNUSUALLY EFFECTIVE CAMPAIGN
  • 8. • A Careful Diagnosis of the Current Situation • A Long Term Campaign • A Mass Targeted Campaign • A Big Creative Idea • Multiple partner agencies EffectivenessScore # of partner agencies 1 2 3 4+ 0.6 0.4 0.2 0 0.28 0.41 n=5,645 0.400.37 AN UNUSUALLY EFFECTIVE CAMPAIGN
  • 9. • A Careful Diagnosis of the Current Situation • A Long Term Campaign • A Mass Targeted Campaign • A Big Creative Idea • Multiple partner agencies • A campaigned centred on News Media 11,000,000 AN UNUSUALLY EFFECTIVE CAMPAIGN
  • 10. • A Careful Diagnosis of the Current Situation • A Long Term Campaign • A Mass Targeted Campaign • A Big Creative Idea • Multiple partner agencies • A campaigned centred on News Media • ..but integrated across Social, TV, Facebook, Google EffectivenessScore # of channels used 1 2 3 4 5 6 7 8 9 10 0.6 0.4 0.2 0 0.21 n=4,855 0.22 0.33 0.39 0.39 0.37 0.34 0.42 0.38 0.42 AN UNUSUALLY EFFECTIVE CAMPAIGN
  • 11. • A Careful Diagnosis of the Current Situation • A Long Term Campaign • A Mass Targeted Campaign • A Big Creative Idea • Multiple partner agencies • A campaigned centred on News Media • ..but integrated across Social, TV, Facebook, Google • Ultimately an incredibly Brave Move awardscore degree of bravery 1.2 1.0 0.8 0.6 0.4 0.2 0 0.54 0.38 0.53 0.32 1.26 1 2 3 4 5 n=4,645 AN UNUSUALLY EFFECTIVE CAMPAIGN
  • 12. THE ELEPHANT IN THE ROOM HEARTLESS WORDS
  • 14. AUSTRALIA’S NO.1 KILLER 51 LIVES LOST EVERY DAY HEART DISEASE COSTS THE ECONOMY MORE THAN $7.3 BILLION PER YEAR AN AUSTRALIAN HAS A HEART ATTACK EVERY 10 MINUTES ONLY 50% OF AUSTRALIANS SAY HEART DISEASE IS RELEVANT TO THEM EVEN THOUGH 70%HAVE AT LEAST THREE RISK FACTORS ONLY 3% WOULD LOWER THEIR BLOOD PRESSURE OR CHOLESTEROL TO REDUCE THEIR RISK HEART DISEASE IN AUSTRALIA - OUR CHALLENGE Source: AIHW National Mortality Database referenced in AIHW’s ‘Australia’s Health 2016’ Report
  • 15. Men Women 50% Heart Disease as the Leading Cause of Death Despite these alarming stats, we’ve seen a steady decline in awareness that heart disease is the leading cause of death. Q: Are you aware of the leading cause of death for men/women? Heart Watch Survey 2017 35% 45% 30% 40% 25% 20% Jun 12 Dec 12 Jun 13 Dec 13 Jun 14 Dec 14 Jun 15 Dec 15 Jun 16 Dec 16 Jun 17 Dec 17 Jun 18 Dec 18 A DECLINE IN AWARENESS AS THE LEADING CAUSE OF DEATH
  • 16. Falling media investment has contributed to steady decline in brand awareness, particularly amongst younger age groups in sharp decline 100% 85% 95% 80% 90% 75% 70% Jun 13 Dec 13 Jun 14 Dec 14 Jun 15 Dec 15 Jun 16 Dec 16 Jun 17 Dec 17 Jun 18 Dec 18 50-65 40-49 30-39 Prompted Awareness of the Heart Foundation – by age group A DECLINE IN BRAND AWARENESS
  • 17. $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $0 20142013 2015 2016 2017 2018 Donation revenue is in decline, this diminishes our ability to make a difference. Q: Do you agree the Heart Foundation...? Heart Watch Survey 2017 Non-Bequest Income AND DONATIONS IN DECLINE
  • 18. Less than 15% of Australians recall any promotion or advertising from the Heart Foundation Q: In the past three months or so, have you seen or heard any advertising and/or promotional activity about heart disease or heart attack? Heart Watch Survey 2017 Recall of Advertising/Promotion on Heart Disease REDUCED BRAND RECALL 0% 5% 10% 15% 20% 25% 30% 35% 40% Dec-13 Jun-14 Dec-14 Jun-15 Dec-15 Jun-16 Dec-16 Jun-17 Dec-17 Jun-18 Dec-18
  • 19. OUR STRATEGY BRING BACK THE FEAR Put Heart Disease back on the agenda, remind Australians it’s the no.1 killer Identify the positive steps Australians can take to look after their heartsEDUCATE AUSTRALIANS ON WHAT THEY CAN DO Re-establish the role of the Heart Foundation People are unlikely to donate if they don’t believe our cause is important and we are seen as making a difference Revenue raising will be successful if we establish heart disease as the No. 1 killer and educate Australians on our work, creating empathy for the cause CREATE A PLATFORM TO RAISE FUNDS
  • 20. A CHALLENGE THAT NEEDED GOVERNMENT SUPPORT 10 YEARS TO ADDRESS
  • 21. GET HEART HEALTH CHECKS ON MEDICARE2 3 PUT HEART DISEASE BACK ON THE AGENDA1 KNOW YOUR RISK VIA THE HEART AGE CALCULATOR CAMPAIGN OBJECTIVES
  • 23. FROM AN APPROVED CAMPAIGN TO LAUNCH IN 7 WEEKS FROM AN APPROVED CAMPAIGN TO LAUNCH IN 9 WEEKS Pacesetters NewsAmp Campaign Development Christmas Break Campaign Launch Feb 17 Campaign Development
  • 25. A MOVEMENT THAT DELIVERS RESULTS AND FIGHTS HEART DISEASE A MOVEMENT - #SHOWSOMETICKER
  • 26. THE POWER OF THE FRONT PAGE TO DRIVE CHANGE
  • 27. CREATIVE IDEA – ARE YOU SAFE?
  • 28. THE CHALLENGE HEART MAP DATA MAPPED WITH NEWS CORP’S DATA CAPABILITIES
  • 29. Serial Killer ‘Australian adults’ 18-65yo, M & F Heart Health Checks ‘At risk age’ 30-65yo, M & F Warning Signs ‘The exposed’ 45+ yo, M & F Living With Heart Disease ‘The exposed’ 45+yo, M & F Women & Heart Disease ‘At risk age’ 30-65yo, M & F NEWS CORP – DELIVERING ACROSS ALL PRIORITY AUDIENCES Reaching the at risk target audience
  • 30. HEART FOUNDATION // SERIAL KILLER – LAUNCH WRAPS
  • 31. HEART FOUNDATION // SERIAL KILLER – CAMPAIGN CREATIVE
  • 33.
  • 34.
  • 35. EVIDENCE – FIRST 7 DAYS In the first seven days, “Serial Killer”s immediate and profound effect, resulted in: • Public tri-partisan support for action on heart disease • Medicare Benefits Schedule funded Heart Health Checks by 1 April 2019 • Estimated 9,100 lives saved from heart attack and stroke and 76,000 heart attacks avoided • $1.5b in health costs saved over the next five years • Estimated $170 million in additional funding over five years • More than 170,000 Australians completes in the Heart Age Calculator in first two days!
  • 36. +60% +217% 235k Facebook followers Instagram followers Total Video views Growth on period pre-launch 3.0 mill +89% Website visits DIGITAL & SOCIAL 5,400 $13.4mill MEDIA RELATIONS / PR News stories generated ASR value or Earned media value CAMPAIGN ROI OF $12.18 RETURNED FOR EVERY $1 INVESTED (PAID + EARNED MEDIA) BY MID MAY HEART AGE CALCULATOR 257k 400k Up to submission, late March By mid-May More than 76.6mill exposures to Serial Killer campaign
  • 37. MASS MEDIA UNRIVALLED IN CREATING INTEREST
  • 39. FACEBOOK BRAND UPLIFT STUDY 70% 60% 50% 40% 30% 20% 10% 0% Control Exposed 13.4 pts 7.8% 21.2% Ad Recall 13 pts 47.0% 60.0% Brand Awareness 13.2 pts 30.9% 44.1% Message Association Ad Recall 5.9 Pts 6.7 Pts Brand Awareness 2.2 Pts 3.3 Pts Message Association 1.2 Pts 1.6 Pts Norms Marketing Asia Pacific Statistically significant uplift across all metrics
  • 40. LEARNINGS • Serial Killer was a risky but carefully considered campaign that planned for any negative outcomes • Timing is everything, a conscious decision to run the campaign early in 2019,when political parties would be in election mode • This campaign has taught us about the power of editorial advocacy and the benefits of capturing the public's attention • The persuasive, relentless, upfront editorial from the nation's top health writers transformed 'Serial Killer' into a movement for change #showsometicker • Breaking away from the trodden path within a safe playing category provided necessary cut through • Nothing compels like real stories about real people, to capture authentic moments and reactions
  • 41. BEST ESTIMATES SUGGEST ABOUT 9000 AUSTRALIANS WILL BE SAVED OVER THE NEXT FIVE YEARS AS A RESULT OF THE SERIAL KILLER CAMPAIGN… HOW ABOUT THAT FOR A RETURN ON INVESTMENT? Mark Ritson, Columnist The Australian Business Review February 25, 2019 “