What if enterprise-based productivity and communications tools were replaced with consumer-based online services? This talk explores the impact of the 'Bring your own device' (BYOD) trend in the workplace and asks what else might we start to bring? Bring your own profile, network, apps, data... everything?

1. “Bring Your Own… Everything!”
The rise of the networked individual
Sharon Richardson
Joining Dots
@joiningdots
www.joiningdots.com

2. ReadMe.First
• This presentation was created for and delivered to the British Computer Society
Internet Specialist Group in London on 12th May 2014
• It was designed as a „What if…?‟ presentation to explore possibilities. The slides
were designed to frame ideas and encourage an interactive session. It‟s not
possible to recreate the discussions that took place during the event within the
presentation. Instead, this is a modified version with some notes added to help
provide a bit of context behind the visuals
• Usual Disclaimers apply:
All content is for information purposes with no warranties or guaranties regarding
accuracy. Use at your own risk
Product names, logos, brands, images and any other trademarks referred to within
this presentation are the property of their respective owners and trademark holders
Everything else is © Copyright 2014 Joining Dots Ltd. All rights reserved.
Notes look
like this

3. Background Information
This talk was about exploring how far the „Bring your own device‟ (BYOD)
trend could spread in the workplace. What other consumer-driven trends
are beginning to disrupt „business as usual‟? How could organisations
benefit from them? And what changes need to be made for the future IT
department to be effective in a world where enterprise software is
increasingly replaced with Internet-based services?
What if we are witnessing the end of enterprise productivity software and
the arrival of „Bring your own… everything!‟?
Please Note: A series of vendors logos were used to help spark ideas and
discussions about the differences between enterprise software and
consumer services available online. It is not an exhaustive list or intended to
pass judgement about any vendor or their market share in the scenarios
covered
Related blog post:
http://www.joiningdots.com/blog/2014/05/bring-your-own-everything/

4. How Disruptive?
Mainframe vs PC
PC vs Mobile

5. How Disruptive?
Mainframe vs PC
PC vs Mobile
The disruption was in the dramatic reduction
in the cost of computing, levelling the playing
field between large and small organisations.
But regardless of size, organisations mostly
behaved the same and share a similar
structure
This time we are seeing a disruption in the
very structure of organisations. People are
no longer limited to the confines of
organisational walls. Networked individuals
can have access to better information and
technology…

6. Bring Your Own Device

7. Employee Activists
Online Services
Enterprise SystemsMobile devices enable employees to bypass enterprise
systems and be more productive. The more restrictive the
system, the more likely content is created outside the
system unless it is a legal or career-limiting move. Even
then, the advantages may outweigh the risks…

8. Redesigning Interactions
Source: How the FT shifted from native apps to web apps
http://www.currybet.net/cbet_blog/2012/02/hacks-hackers-steve-pinches-ft.php
““Web design is ragged. People are used to designs
not fitting on their screen. This isn‟t true of mobile”
- Steve Pinches, Financial Times
Lesson being learned -
mobile rewards
simplicity over richness
of features. Business
systems rarely have the
budget of consumer
alternatives to get the
design right

9. Flattening Hierarchies
You can‟t speed up decisions if you
always need permission to act
To speed up decisions, need to move
from „command and control‟
hierarchies to „learning organisations‟.
Spread the vision and purpose within
a framework and trust people to know
when to „just do it‟ and when to refer
up the chain

10. Bring Your Own Profile

11. “Describe yourself”
Are we seeing „profile‟ fatigue? Having to keep
uploading photo and describe yourself.
Recreating memberships and knowledge
sharing each time you join a new organisation.
Limited audience…
What if the user kept their profile and
contributions, allowing organisations to connect
it to an internal identity? Allowing knowledge
shared and recognition to last beyond a single
role

12. “Walk with me”
Direct communications increasingly use
standard protocols. Systems include gateways
to establish connections beyond the
organisation…
So why have organisation versions? Why not
just use your own email and texting services.
Can authenticity and authentication be
maintained?

13. “Bring your own network”
Most enterprise tools are still designed first for
interactions within organisational boundaries.
Everything else confined to „out of office‟ hours
Yet most employees have a rich diverse
network beyond the organisation. And
relationships last beyond employment. Why not
embrace it?

14. Bring Your Own Apps

15. File Sync-n-Share
Disrupting the traditional ECM market so much it has been
rapidly embraced through business-specific editions of most
popular consumer-based apps. But do the added security
capabilities lead to people sticking with their personal editions?

16. Office (Co)Authoring
Office remains dominant within enterprises. Microsoft has finally
released mobile versions in the consumer space. But also now
the only suite of standard productivity tools (word
processor, spreadsheet, presentation software) that is not „free‟…

17. Redefining Productivity
How important are traditional office suites for productive outcomes compared to other media
formats and interactions becoming commonplace on the Internet? As enterprise software gets
more vertical and also goes online, is the work around the edges changing in format?

18. Bring Your Own Everything

19. The Rise of Virtual Assistance
Virtual assistant software is already maturing rapidly. From responding to our verbal instructions to
alerting us about changes to planned activities (e.g. travel disruptions) to predicting and guiding our
decisions and next steps (e.g. Nest automatically adjusting the heating based on behaviour)

20. Assisting who?
Internet-connected sensors („Internet of Things‟) and behaviour tracking/analytics
as likely to be used by employers to optimise workforce deployment. High
potential scenarios („dream team‟). Less pleasant scenarios also likely

21. ICT Challenges

22. ICT Challenges
• Device Control
• Identity and Access
Management
• Ownership and
Accountability
• Intellectual Property
Protection
• Data Protection Act & other
legislation
• Skills Disruption

23. ICT Opportunities

24. ICT Opportunities…
• Visual Design
• Process Redesign
• Business Innovation
• Technology Innovation
• Domain-specific Apps
Development
• Analytics & Integrated
Outcomes
• Content Curation

25. How Disruptive?
Networked & Mobile with
Virtual Assistance
= Amplified Individuals
The rise of amplified individuals is inevitable.
Who they work for in the future is not

26. Sharon Richardson
Joining Dots
sharonr@joiningdots.com
www.joiningdots.com