J O H N Z A N E L L A
OBJECTIVE
Experienced customer support associate seeks an investment associate position opportunity with a
progressive, goal-oriented company where I can leverage and develop my skills in contribution to the overall
success of the organization. I am an honest hardworking individual who adapts quickly to changing
environments and initiatives; a flexible team player committed to achieving the highest level of professional
and personal excellence.
WORK EXPERIENCE
Boehringer Ingelheim, Ridgefield, CT Coordinator April 2014 – April 2016
 Expedite and provide solutions and analysis to customer needs including orders, products,
pricing, logistics, and generation of reports.
 Process pharmaceutical commercial and free goods orders in SAP for animal health division;
coordinate special deal orders with and for customers.
 Manage product recalls, expired product returns processing and issue related debits/credits.
 Manage and headed the transition of outdated product returns vendors which included: creating
new processes and reports, resolving any and all issues from internal or external.
 Compile and distribute multiple operational reports through Microsoft Access (backordered
products, allocated products, open orders, etc.).
 Contribute to the consolidation and optimization of the free goods and new practice plan forms for
easier use, updating them for outsource vendor.
 Effective self-directed teamwork in the development of plans and strategies designed to solve
problems, increase efficiencies, and accomplish individual goals.
 Manage the day to day activity for both BIVI’s largest Swine and Pet product accounts which
include order processing, deduction research, and general account maintenance.
 Provide support to both the animal and human health operating unit teams.
M Cubed Technologies, Monroe, CT Associate June 2011 – Sept. 2012
 Tracked and maintained inventory reports (damaged product, shortages/overages, etc.).
 Conduct visual and mechanical inspections in accordance with published inspection instructions.
 Documenting non-conformances detected during inspection.
 Entered, organized and submitted all data and reports via Excel.
EDUCATION/INVESTMENT EXPERIENCE
Western Connecticut State University, Danbury, CT December 2016
Bachelor of Business Administration
Major - Finance GPA: 3.3
Dean’s List: 2015 - 2016
Finance Club - Managed $1M portfolio on Stocktrak for a 26.54% return
Prepared written reports and presentations including: Discounted Cash Flow, Dividend Discount, Price
Ratio and EV/EBITDA
SKILLS/COURSES
Proficient in: SAP, Microsoft Office, AS400
Knowledge In: Forex Markets, Stock Markets
Relevant Courses: Macroeconomics, Microeconomics, Contemporary Domestic Economic Issues,
Financial Management, Money, Banking and Capital Markets, Fixed Income Securities, Financial Decision
Models, Investment Analysis & Portfolio Management, and Financial Engineering
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