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Sharper, Faster, Smarter
Goal Setting for PMO Teams…
with OKRs
John McIntyre, HotPMO
We all know how to measure projects, but how do we measure whether the
PMO is meeting the needs of the organization?
1. What OKRs are
2. How OKRs can be used to align and accelerate PMO
Performance
“Objectives should be set at a point high enough so that even if the individual
pushes himself hard, they will still only have a 50-50 chance of making them..”
Andy Grove - Intel
“Output will tend to be greater when everybody strives for a level of
achievement beyond their immediate grasp, even though trying means failure
half the time. Such goal-setting is extremely important if what you want is peak
performance from yourself and your team”
Andy Grove - Intel
OBJECTIVES KEYRESULTS
OBJECTIVES
Inspirational
Attainable
Doableinaquarter
Controllablebytheteam
Providebusinessvalue
Qualitative
KEYRESULTS
OBJECTIVES
Inspirational
Attainable
Doableinaquarter
Controllablebytheteam
Providebusinessvalue
Qualitative
KEYRESULTS
Improve our
test
procedures
and become
the team that
all others
aspire to be
Switch from Story
points to flow
metrics to
improve
predictability and
team learning
Refactor our
user
management
module and
make it
blisteringly fast
All programme
workstreams
resourced and
delivering value
by the end of the
quarter
OBJECTIVES
Inspirational
Attainable
Doableinaquarter
Controllablebytheteam
Providebusinessvalue
Qualitative
KEYRESULTS
Aspirational
Specific
Progress-based
Verticallyandhorizontallyaligned
Drivetherightbehaviour
Quantitative
Improve our
test
procedures
and become
the team that
all others
aspire to be
Switch from Story
points to flow
metrics to
improve
predictability and
team learning
Refactor our
user
management
module and
make it
blisteringly fast
All programme
workstreams
resourced and
delivering value
by the end of the
quarter
OBJECTIVES
Inspirational
Attainable
Doableinaquarter
Controllablebytheteam
Providebusinessvalue
Qualitative
KEYRESULTS
Aspirational
Specific
Progress-based
Verticallyandhorizontallyaligned
Drivetherightbehaviour
Quantitative
Improve our
test
procedures
and become
the team that
all others
aspire to be
Implementtest-
driven
development
Increase unit test
coverage to75% of
code
Discover at least 100
bugs andopen issues in
old code not reviewed
in 6 months
Routinely conduct
security assessments of
ourcodebase using
automated tools
Product satisfaction
score of atleast 7.5
Objective Develop the PMO as a centre of excellence that people want to
engage with
Score = 59%
KR1 All members of the PMO complete 15 hours of personal development 50%
KR2 Fresh, informative content added to the PMO business facing wiki every
day
60%
KR3 Run three lunch ‘n’ learn sessions with an attendance >10 33%
KR4 Satisfaction survey score of 8.0 70%
KR5 ‘Drop ins’ increase by 10% 80%
Can you give me a PMO Example?
Over to you
First Breakout session:
Craft your own PMO OKR!
Vision
Mission
OKRs
Tactics and Tasks
(Projects?)
OKRsfirst,
projectsand
milestones
second
OBJECTIVES
Inspirational
Attainable
SetAnnually
Providebusinessvalue
Qualitative
Portfolio
planning and
management
in place,
aligned with
2021 business
plan
Default to
Open
Feedback loops
in place
Our people are
trained
OBJECTIVES
Inspirational
Attainable
SetAnnually
Providebusinessvalue
Qualitative
KEYRESULTS
Portfolio
planning and
management
in place,
aligned with
2021 business
plan
100% of projectsthat
have passedthe inception
gateway can bedefined
by their contributionto
the 2021 Businessplan
Regular cadence of
meetings anddecision
points in place
KEYRESULTS
Aspirational
Specific
Progress-based
Verticallyandhorizontallyaligned
Drivetherightbehaviour
Quantitative
OBJECTIVES
Inspirational
Attainable
SetAnnually
Providebusinessvalue
Qualitative
KEYRESULTS
Default to
Open
Unlessthere is a
compellingreason,all
projectdata is transparent
andunrestricted in
Confluence
Weekly Showcases are
happening weekly
KEYRESULTS
Aspirational
Specific
Progress-based
Verticallyandhorizontallyaligned
Drivetherightbehaviour
Quantitative
Roadmap and
milestones accessible to
all
OBJECTIVES
Inspirational
Attainable
SetAnnually
Providebusinessvalue
Qualitative
KEYRESULTS
Feedback
loops in place
Weeklyreporting onall
projects
(wevalue deliveryover
comprehensiveand
polishedreports)
Weekly Showcases have
broadattendance
KEYRESULTS
Aspirational
Specific
Progress-based
Verticallyandhorizontallyaligned
Drivetherightbehaviour
Quantitative
All projects have
defined gateways in
place
OBJECTIVES
Inspirational
Attainable
SetAnnually
Providebusinessvalue
Qualitative
KEYRESULTS
Our people are
trained
Onlinetraining for
Confluenceandour
Projects Framework
All team leads and
designated team
members have
completed online
training
KEYRESULTS
Aspirational
Specific
Progress-based
Verticallyandhorizontallyaligned
Drivetherightbehaviour
Quantitative
Three project-related
lunch andlearn sessions
Ticketmaster
23
Horizontal alignment
Vertical
alignment
Ticketmaster
24
OKRsfirst,
projectsand
milestones
second
Clear line of sight where we are going
Deceptively
Easy (like
Agile)
Thin Slices of
value over
milestones
You won’t hit
your goals every
time, and that’s
okay.
Data flows two
ways.
1. What OKRs are
2. How OKRs can be used to align and accelerate PMO
Performance
Let me tell you a secret:
Nobody in the business cares about your
PMO Metrics
Ticketmaster
29
Horizontal alignment
Vertical
alignment
Over to you
Second Breakout session:
Which of your business objectives can your
PMO move dials on?
1. Spark intrinsic motivation
2. Maximise your people
3. Progress-driven goals = Continuous improvement
4. Employees to define their own aligned goals
Leadership with OKRs
Find out more
Want to learn more about OKR?
Try these resources:
• A journey through OKR
• Management model guide to OKR

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Goal Setting for PMO with OKR

Hinweis der Redaktion

  1. Break out to discuss an objective of yours – how could you convert it into an OKR?
  2. OKRs promote alignment across teams, across geographies and at every level of the organization
  3. Putting OKRs first, projects second – describing how we put the Objectives and KRs (targets/ metrics) first and then flex the portfolio of work we are doing to meet the KRs. Flexible portfolio, but clear line-of-sight to where we are going. OKRs improve the process of making decisions about the portfolio content, because we always have the objective statements to align to.
  4. OKRs promote alignment across teams, across geographies and at every level of the organization