Personal Information
Unternehmen/Arbeitsplatz
Phoenix, Arizona Area United States
Beruf
Hotelier,Educator, Speaker & Author helping others succeed
Branche
Hospitality / Leisure
Webseite
http://www.HospitalityEducators.com
Info
I have led an estimated 4,900 workshops & seminars in my career.
• Recipient of operational & marketing awards from international brands in General Management, Marketing, Housekeeping, Renovations
• Earned & maintain 5 industry certifications
• Served on industry boards dealing with education & cultural diversity
ANNOUNCING our new personalized professional services www.hoganhospitality.com
1. Running Effective Meetings 2. Working with Committees & Boards
3. Training and Coaching 4. Moderating Panels
In 2012 (& renewed in 2015), we were selected to update/deliver the owner certification series for the Asian American Hotel Owners As
Tags
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hospitalityeducators.com
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president fred schwartz
cho program
hospitality educators.com
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certified hotel owners program
hospitality
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service and hospitality industry
proven practices
operational decisions to long term strategic plann
the needs of all stakeholders in hospitality
embrace specific formulas
thrive (and not merely survive)
a clear sense of direction
dealing with financial issues
nd purchasing options
understand and use of the the p-a-r principle
all attendees receive a 90 day membership in www.h
identify the focus
you\'re a con artist
hospitality tip of the week™
: focus on values in sales view the customer as t
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.you\'re not a sales professional
give yourself a character check
differences between guest satisfaction and guest l
using understandable tools
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business unit
build training programs
prioritize searches for information
aligned with the organization\'s business goals
conduct a needs assessment
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forecasting
effective sales management
and expense budgeting
: short and long-term
personally be involved
focus on senior management involvement
orientation
john hogan
training
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selection
hotel common sense philosophy
quarterly reviews
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management
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