Mapping and monitoring water and sanitation infrastructure
1. Mapping and monitoring water and
sanitation infrastructure
John Feighery, PhD
john@mWater.co
Webinar - May 20, 2020
World-Wide Human Geography Data Working Group
7. Water and sanitation services are stuck in a
‘spiral of decline’ in many countries
Gains made in access to improved water and sanitation are at risk
due to poor sustainability of services, urbanization, and global
climate change.
The global WASH sector does not have enough funding to meet the
2030 SDG targets for safely managed water and sanitation.
To attract new sources of finance and provide sustainable services,
we need to:
• Manage public assets and resources better
• Professionalize operations and maintenance
• Identify innovative new models for delivering services at lower cost
• Collect fees and demonstrate financial accountability
All of this requires data
Lack of revenue
due to poor
service quality
Service quality
decreases
Users invest in
private
infrastructure
instead
Revenue
decreases
Adapted from Galaitsi et al. 2016
8. The mWater approach:
Data-driven management of water and sanitation services
Over 73,000 users in 175 countries use
mWater to map, monitor, and manage
infrastructure and services.
7 million sites mapped and 400k surveys
submitted per month.
9. The mWater technology platform
Free and easy-to-use mobile data collection,
analytics, and mapping
• Mobile App (Android / iPhone / web)
• Web portal for survey design, data cleaning,
and visualization
• ‘No-code’ custom web and mobile app-
building tools for developing Management
Information Systems
Fully hosted in secure cloud servers, with no
setup or maintenance required
Data is private by default and owned by
users
Optional features to share some or all data
for collaborative sector monitoring
9
10. Open access business model
• All software features are free to the end
user with costs supported by revenue
from paying clients
• Large organizations and programs
invest in new features that become
available to everyone
• No ongoing software fees, hardware to
maintain, or IT specialists required
• Sustainable data systems handed over
to governments and stakeholders at the
end of program
mWater investors include:
15. Haiti: COVID-19 Emergency Response
• DINEPA reassigned water
technicians (TEPACs) who were
previously trained to use
mWater mobile app to monitor
public hygiene stations across
the country
• WASH in health care facilities
rapid assessment
• Minimal travel required by the
network of local technicans
• Data automatically analyzed
according to theWHO / UNICEF
WASHFIT indicators
16. Kenya, Ethiopia, andTanzania:
UNICEF / LIXIL sanitation market shaping
partnership monitoring system
• Call center in each country makes
monthly calls to suppliers to gauge
sales
• Youth citizen volunteers (college-
educated under-employed local
youth) carry out on-demand data
collection in their own
communities in exchange for a
stipend
• Indicators reported in real-time
through public facing website:
unicef-lixil.mwater.co
Community
Health
Volunteers
Customer
Satisfaction
Centre
Youth
Citizen
Reporters
Suppliers
Registered
Customers
Mobile
surveys
Mobile
surveys
Phone
calls
17. Challenges faced in mapping and monitoring
water infrastructure
• Status quo in 2020:
• Monitoring tends to be donor-driven and NGO-led
• Top-down rather than ground-up
• Technology focus leads to hype cycles – big data, AI, machine learning, block
chain…
• Technology is not the limiting factor – we need to build human
capacity -> people and processes
• Funding for monitoring is lacking due to unfunded policy mandates
and lack of fee collection
• Lack of data collection and use by service providers leads to loss of
revenue and poor service
18. Future directions for mWater
Commercial
Accounting
OperationsMaintenance
Asset
management
Knowledge
and training
Data systems for service
providers and
management authorities
Building knowledge and skills
for a data-driven culture
Local community-based
and remote data collection
We all know what the aspiration expressed in SDG6 is: piped water into homes.
But unfortunately, due to the pressures of rapid urbanization, the water services that billions of people are faced with are expensive, inefficient, inconvenient, and unsafe.
Bottled water services such as the example from Haiti, on the top left, are popular because in general they are much safer than other local alternatives. But this comes at a high cost. And people use the costly bottled water for drinking and cooking only, while continuing to use unsafe water from wells or springs to wash their hands, bathe, and clean the dishes.
Most cities in developing countries already have a piped water network, but due to lack of investment and maintenance, many systems leak more water than they deliver, and most are rationed according to a schedule. This requires people to store large amounts of water, which is expensive and leads to contamination.
And in places where groundwater is available, millions of women and girls still spend a large part of their day collecting and transporting water to their homes. These surface water sources are very unsafe due to the lack of adequate sanitation. In recent surveys 70-80% are contaminated with fecal bacteria.
Poor countries can build, operate, and maintain high quality public services. That’s how the United States, Europe, and more recently Korea and Japan built their water and sanitation systems – with public investment in infrastructure, paid for by user fees and public finance.
Everyone in this slide has a full-time job providing a vital service to their community. Note that everyone in the last slide had at least a part-time job providing water for their own family.
In the beginning of the mobile data revolution, the sector was mostly focused on water point mapping. But often these national mapping efforts ignored the piped water networks that existed in many cities. There were too many private connections to visit and it was difficult to get accurate up to date data from under-resourced water utilities.
But we have been working with our clients and our partners, including the ministry of water in Haiti, to create features in our mobile app for mapping piped water networks and monitoring the status of the pipes and the private connections. When you overlay this data on a water point map, you see a much different picture.
Utilities in low income countries exist in many cities and towns but they usually only serve a small portion of the population, due to urbanization and lack of investment. In the third panel, we have overlaid the Facebook / CIESIN 30 meter population density grid. Now we begin to see what it will really take to get all of the people using safely managed water services.
The utility might view all those grey squares where people live but aren’t connected as a potential source of new revenue, but only if they actually make money on each new connection. In reality, this utility and many in developing countries is operating at a loss. This brings us to the real problem preventing 2 billion people around the world from enjoying the benefits of a piped water connection into their home.