1. Job Description
Job Title: Sr. Director Human Resources & Office Administration
Department: Human Resources
Written By/Date: John Farrell, 10/10/2012
Revised By/Date:
Approved/Date: Tom Raffa, 10/10/2012
FLSA Status: Exempt
OT Eligible: No
Introductory Period: 90 days with option to extend an additional 90 days
Reports To: CEO, President
Job Summary:
Develops policies and directs and coordinates human resources activities, such as employment,
compensation, benefits, employee relations, immigration, training & employee development and
employee services as well as office administration by performing the following duties either
personally or through subordinate supervisors; acts as the cultural ambassador for the Firm by
implementing policies and procedures that reflect the progressive direction and vision of the
President/CEO.
Essential Duties and Responsibilities:
 Oversees the full benefit package offered to all employees across all divisions.
 Provides direction and guidance to the Recruiting Supervisor in all aspects of recruiting
and hiring.
 Provides direction and guidance in areas such as strategic planning, change
management, policy and procedure development, employment practices, training and
employee development, performance management, and all other personnel related
functions throughout the Firm.
 Writes directives advising senior management, management and all other members of
the Firm on compliance with company policies and procedures.
 Ensure that policies and procedures comply with federal and state law.
 Develops and maintains a HRIS that meets the needs of the firm and complies with legal
requirements.
 Oversees the analysis, maintenance, and communication of records required by law or
local governing bodies or other departments within the organization.

2.  Directs and provides leadership to all members of the Human Resources department as
well as the Office Administration group.
 Provides guidance and direction to all managers and supervisors as well as staff in
dealing with any and all employee relations issues.
 Assist the CEO as needed.
 Understand thoroughly the firm’s brand and aspirations, including our differentiation as a
certified B Corp, what it means and how it translates to all audiences of the firm -
ensuring all direct reports are attuned to the innovative, forward-looking strategic vision
and value driven efforts of the firm.
 Ensure proper, consistent and effective implementation of brand aligned standards
across all firm touch points, including social and environmental impacts and how
behaviors align with our policies.
 Understand thoroughly all client service and value-add offerings and how these align
with firm’s corporate citizenship goals and strategies.
SupervisoryResponsibilities:
Sr. Director is responsible for the overall direction, coordination, and evaluation of the assigned
staff; carries out supervisory responsibilities in accordance with the organization’s policies and
applicable laws. Responsibilities include interviewing, hiring, training and development,
planning, assigning, directing work, and appraising performance, rewarding and disciplining
employees, addressing complaints and resolving problems; also responsible for terminating
employees with unsatisfactory performance.
Manages the following staff:
 HR Manager (who has one subordinate), Training & Development Manager (who has
one subordinate) and the Recruiting Supervisor
 Four non-supervisory employees
Required Skill Sets:
 Leadership: Exhibits confidence in self and others; inspires and motivates others to
perform well; effectively influences actions and opinions of others; accepts feedback
from others; gives appropriate recognition to others.
 Interpersonal Skills: Focuses on resolving conflict, not blaming; maintains
confidentiality; listens to others without interrupting; keeps emotions under control;
remains open to others’ ideas and is willing to try new things.
 Judgment: Displays willingness to make decisions; exhibits sound and accurate
judgment; supports and explains reasoning for decisions; includes appropriate people in
decision making process; makes timely decisions.
 Professionalism: Approaches others in a tactful manner; reacts well under pressure;
treats others with respect and consideration regardless of their status or position;
accepts responsibility for their own actions; follows through on commitments.

3.  Strategic Thinking: Develops strategies to achieve organizational goals; understands
organizations strengths and weaknesses; identifies external threats and opportunities;
adapts strategies to changing conditions.
 Problem Solving: Identifies and resolves problems in a timely manner; gathers and
analyzes information skillfully; develops alternative solutions; works well in group
problem solving situations; uses reason even when dealing with emotional topics.
 Manages People: Includes staff in planning, decision-making, facilitating and process
improvement; takes responsibility for subordinates’ activities; makes self available to
staff; provides regular performance feedback to staff; develops subordinates’ skills and
encourages growth; improves processes, products and services; continually works to
improve supervisory skills.
Additional Skills and Abilities:
 Ability to read and understand general business periodicals, professional journals,
technical procedures, or government regulations. Ability to write policies and procedures,
business correspondence, and personnel related reports.
 Ability to effectively present information and respond to questions from groups of
managers and staff.
 Ability to define problems, collect data, establish facts, and draw valid conclusions.
 Required computer skills: working knowledge in database software, HRIS, internet
software, payroll systems, Microsoft Word, PowerPoint, and Excel.
 Ability to learn new systems as required.
Minimum Qualifications (Education, experience, certifications):
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below as well as those listed in the section above under
“Required Skill Sets” are representative of the knowledge, skills and abilities required to be
successful in this position. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
 Master’s degree from a certified university or equivalent; or ten or more years of related
experience or a combination of education and experience.
 SPHR or PHR preferred.

4. Work Environment:
Work is performed in a business office environment with exposure to general office environment
noise from others within the office. Local travel to our subsidiary office is required on occasion.
Work beyond standard business hours may be required to complete work and meet deadlines.
Disclaimer:
The information contained in this job description has been designed to indicate the general
nature and level of work performed by an employee within this classification. It is not designed
to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and
skills required of employee to successfully perform this job. Employees are expected to follow
their manager/supervisor’s instructions and to perform the tasks requested by their
manager/supervisor. No employee should ever be asked to perform duties outside legal
boundaries. Should questions arise in this regard, contact Human Resources immediately.
Acknowledgment:
I have read this job description and fully understand the requirements set forth herein. I accept
the position and agree to abide by the requirements set forth and will perform all duties and
responsibilities to the best of my ability. I further understand and agree that my employment is
at-will; that my employment may be terminated by Raffa, P.C. or myself, with or without notice
for any reason not expressly prohibited by law. Additionally, I fully understand that the
requirements and responsibilities of this job may be changed by management at Raffa, P.C. at
anytime they deem necessary based on business needs.
Employee signature: _________________________________
Date: ________________
Manager’s signature: ________________________________
Date: ________________