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Embracing Digital platforms
to grow your business
John Babirukamu
Who is John?
• Currently Digital Communications Manager (MTN Uganda)
Work Experience
• Worked with brands like Stanbic Uganda, Shell/Vivo Energy
Uganda, NBS Television, Eskom Uganda, Sheraton Hotel Kampala,
NSSF, New Times Rwanda and a myriad of NGO’s.
• 12 Years experience developing web-based business solutions, 7
years in Digital media, 1 years experience in an Agency.
• Specialty: Systems Analysis, digital strategy & analytics.
• Born again Christian, 33 Years old, loves innovation, traveling,
and mentoring the next Digital marketers.
Effective Branding
What is a brand?
A brand is a name, term, design, symbol, or other
feature that distinguishes you from your
competition.
What is effective branding?
Effective branding creates an enduring perception in
the minds of your customers and distinguishes you
from your competitors.
Why?How?What?
INTRODUCTION TO DIGITAL MEDIA
What is Digital Media?
What is Digital Marketing?
Digital marketing encompasses the strategy
and processes of connecting with audiences
across digital channels.
What are the digital channels?
• Internet (Publications, Advertising, Search)
• Social Media
• Mobile phones (SMS, Apps, IVR, CallerTunez)
• Email (Newsletters, Surveys, customer care)
• Electronic Billboards
Plain English: Getting found online
Commonly Used
Social Media Platforms
 Facebook: Varied Content
 Twitter: Varied Content
 Google +: Varied Content
 Instagram: Pictures & Video
 LinkedIn: Proffessionals
 Wikipedia: online encyclopedia
 Snapchat: Short Video, Moments
 WhatsApp: Varied Content
 YouTube: Video
 Skype: Video Conferencing
 EventBrite: Events
Who is on digital?
• 21m + mobile connections
• 14.9m internet connections
• 3.9m smart phone users.
• 5m users of Social Media
• 3.2m use Facebook
• 2.4m use WhatsApp.
• 70% of usage in Uganda is accessed by
Mobile devices.
• 85% of users are in the greater Kampala
Area. (Kampala, Mukono, Mpigi,
Wakiso)
• 65%- 85% of users are male, varying
across channels.
• 1-in-5 internet users in Uganda are on
Facebook.
Figures showing Ugandans on Facebook.
(Data provided by Facebook)
Age Male Female Totals
13-17 245,000 175,000 420,000
18-24 700,000 500,000 1,200,000
25-35 720,000 400,000 1,120,000
35-50 200,000 90,000 290,000
+50 90,000 60,000 150,000
1,955,000 1,225,000 3,180,000
Facebook Twitter Instagram LinkedIn YouTube Snapchat WhatsApp
All, but
dominated by
18-24 yr olds
Young Adults,
dominated by
corporates
Youth, Ladies
are most
popular.
Corporates,
Business
owners, job
seekers
All
Gen Z, female
dominated
All
Good for
what Text, Photos,
Products,
Videos, Links
News, trends
& Updates,
Links to info
Photos, videos
& livestreams
News, Jobs,
Thought
Leadership,
Testimonials
Video archives
& Livestreams
Moments in
Video &
Photos
Text, Photos,
short videos,
Links,
documents,
discussions
Best for what
Ecommerce,
Brand Loyalty
PR, News &
Events
Clothing,
Beauty, retail,
concerts, Food
& Art sales
Job listings,
Staff profiles,
B2B Sales &
Retargeting
How to Videos
Primary
audience
CEX, managing
teams
Commonly Used
Social Media Platforms
A/B
C1
C2
DE
13-17 18-24 25-34 35-44 45-55
Katala /
Masqueraders
Kyalo
dreamer
Junior
Formal
Corporate
Lucky chaps
Executives and Managers
Abaloodi
Hard Knock
Hustlers Entrepreneur
Swagg
Senior Formal
Corporate
Teen
Ugandan Audiences
A/B
C1
C2
DE
13-17 18-24 25-34 35-44 45-55
WhatsApp
How Ugandan Audiences
Consume WhatsApp
WhatsApp WhatsApp
A/B
C1
C2
DE
13-17 18-24 25-34 35-44 45-55
Facebook
How Ugandan Audiences
Consume Facebook
Facebook Facebook
A/B
C1
C2
DE
13-17 18-24 25-34 35-44 45-55
How Ugandan Audiences
Consume Twitter
Twitter
Twitter
A/B
C1
C2
DE
13-17 18-24 25-34 35-44 45-55
How Ugandan Audiences
Consume Instagram
Instagram
Instagram
Cost of Advertising
938 1,575 7,500
48,600
625,013
833,325
-
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
Facebook Daily Monitor
Website
Google Ads Billboards Magazines Newspaper Full
Page
Cost of reaching 1000 people (UGX)
Choose your tactics (4W’s & H)
 Who you are talking to
 Which Social Media Platform to use
 What to talk about
 When to post.
 How often to post
B2C Approach
Charles - CEO
Energy Company
• Reads online financial
publications & uses
LinkedIn & Twitter.
• Interested in
Financing for
expansion of his
company
• Targeted through
Bloomberg with
Display Ads, Twitter
posts & LinkedIn
articles on Oil & Gas.
STELLA – MD’S PA
Kappa Insurance
• Is often assigned
research jobs by her
boss.
• Uses Facebook,
Twitter & Instagram.
• Interesting in a
mortgage for herself &
Working capital for her
boss
• Targeted through
Facebook, Twitter &
Instagram
BARBARA - Owner
Barbie’s Fashions
• Uses Facebook &
Instagram to market her
products.
• Uses Twitter to keep up
with trends & news
• Needs financing for her
company.
• Considering a mortgage.
• Targeted via Facebook,
Twitter & Instagram
ads.
NICHOLAS – 3rd Yr student
Makerere University
• Native Social media user
on Facebook, Twitter,
LinkedIn, Instagram.
• Looking for a job or
internship.
• Targeted through
Facebook, Twitter,
Instagram & LinkedIn
Articles
Bank Website
• Equity & Money Markets
• Oil & Gas
• Asset Financing
• Infrastructure Financing
• Asset Financing
• Working Capital Loans
• Lines of Credit
• Home Loans
• Asset Financing
• Home Loans
• Commercial Mortgage
• Business Loans
• U-savers account
• SavePlus
• Internship/Employment
The Herdsman Analogy
• Ranch – Your Company Page
• Cows – Followers
• Grass – Content
• Milk/Beef – Engagement/Sales
PERSONAL BRANDING ON SOCIAL MEDIA
Setting your Goals
Vision
Company Goals
Marketing targets
Digital objectives
Metric & Measurements
Personal branding on digital
Passion and purpose
Random mutterings online
shows lack of focus. Make
sure you have your direction
and purpose clear as possible.
Personal branding on digital
Social proof
• Building trust online is vital to
position yourself as one worthy of
reading, following and sharing.
This will take time.
• Online “social proof” is where you
display your evidence of
achievements.
Embracing digital platforms to grow your business

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Embracing digital platforms to grow your business

  • 1. Embracing Digital platforms to grow your business John Babirukamu
  • 2. Who is John? • Currently Digital Communications Manager (MTN Uganda) Work Experience • Worked with brands like Stanbic Uganda, Shell/Vivo Energy Uganda, NBS Television, Eskom Uganda, Sheraton Hotel Kampala, NSSF, New Times Rwanda and a myriad of NGO’s. • 12 Years experience developing web-based business solutions, 7 years in Digital media, 1 years experience in an Agency. • Specialty: Systems Analysis, digital strategy & analytics. • Born again Christian, 33 Years old, loves innovation, traveling, and mentoring the next Digital marketers.
  • 3. Effective Branding What is a brand? A brand is a name, term, design, symbol, or other feature that distinguishes you from your competition. What is effective branding? Effective branding creates an enduring perception in the minds of your customers and distinguishes you from your competitors. Why?How?What?
  • 5. What is Digital Media? What is Digital Marketing? Digital marketing encompasses the strategy and processes of connecting with audiences across digital channels. What are the digital channels? • Internet (Publications, Advertising, Search) • Social Media • Mobile phones (SMS, Apps, IVR, CallerTunez) • Email (Newsletters, Surveys, customer care) • Electronic Billboards Plain English: Getting found online
  • 6. Commonly Used Social Media Platforms  Facebook: Varied Content  Twitter: Varied Content  Google +: Varied Content  Instagram: Pictures & Video  LinkedIn: Proffessionals  Wikipedia: online encyclopedia  Snapchat: Short Video, Moments  WhatsApp: Varied Content  YouTube: Video  Skype: Video Conferencing  EventBrite: Events
  • 7. Who is on digital? • 21m + mobile connections • 14.9m internet connections • 3.9m smart phone users. • 5m users of Social Media • 3.2m use Facebook • 2.4m use WhatsApp. • 70% of usage in Uganda is accessed by Mobile devices. • 85% of users are in the greater Kampala Area. (Kampala, Mukono, Mpigi, Wakiso) • 65%- 85% of users are male, varying across channels. • 1-in-5 internet users in Uganda are on Facebook. Figures showing Ugandans on Facebook. (Data provided by Facebook) Age Male Female Totals 13-17 245,000 175,000 420,000 18-24 700,000 500,000 1,200,000 25-35 720,000 400,000 1,120,000 35-50 200,000 90,000 290,000 +50 90,000 60,000 150,000 1,955,000 1,225,000 3,180,000
  • 8. Facebook Twitter Instagram LinkedIn YouTube Snapchat WhatsApp All, but dominated by 18-24 yr olds Young Adults, dominated by corporates Youth, Ladies are most popular. Corporates, Business owners, job seekers All Gen Z, female dominated All Good for what Text, Photos, Products, Videos, Links News, trends & Updates, Links to info Photos, videos & livestreams News, Jobs, Thought Leadership, Testimonials Video archives & Livestreams Moments in Video & Photos Text, Photos, short videos, Links, documents, discussions Best for what Ecommerce, Brand Loyalty PR, News & Events Clothing, Beauty, retail, concerts, Food & Art sales Job listings, Staff profiles, B2B Sales & Retargeting How to Videos Primary audience CEX, managing teams Commonly Used Social Media Platforms
  • 9. A/B C1 C2 DE 13-17 18-24 25-34 35-44 45-55 Katala / Masqueraders Kyalo dreamer Junior Formal Corporate Lucky chaps Executives and Managers Abaloodi Hard Knock Hustlers Entrepreneur Swagg Senior Formal Corporate Teen Ugandan Audiences
  • 10. A/B C1 C2 DE 13-17 18-24 25-34 35-44 45-55 WhatsApp How Ugandan Audiences Consume WhatsApp WhatsApp WhatsApp
  • 11. A/B C1 C2 DE 13-17 18-24 25-34 35-44 45-55 Facebook How Ugandan Audiences Consume Facebook Facebook Facebook
  • 12. A/B C1 C2 DE 13-17 18-24 25-34 35-44 45-55 How Ugandan Audiences Consume Twitter Twitter Twitter
  • 13. A/B C1 C2 DE 13-17 18-24 25-34 35-44 45-55 How Ugandan Audiences Consume Instagram Instagram Instagram
  • 14. Cost of Advertising 938 1,575 7,500 48,600 625,013 833,325 - 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 Facebook Daily Monitor Website Google Ads Billboards Magazines Newspaper Full Page Cost of reaching 1000 people (UGX)
  • 15. Choose your tactics (4W’s & H)  Who you are talking to  Which Social Media Platform to use  What to talk about  When to post.  How often to post
  • 16. B2C Approach Charles - CEO Energy Company • Reads online financial publications & uses LinkedIn & Twitter. • Interested in Financing for expansion of his company • Targeted through Bloomberg with Display Ads, Twitter posts & LinkedIn articles on Oil & Gas. STELLA – MD’S PA Kappa Insurance • Is often assigned research jobs by her boss. • Uses Facebook, Twitter & Instagram. • Interesting in a mortgage for herself & Working capital for her boss • Targeted through Facebook, Twitter & Instagram BARBARA - Owner Barbie’s Fashions • Uses Facebook & Instagram to market her products. • Uses Twitter to keep up with trends & news • Needs financing for her company. • Considering a mortgage. • Targeted via Facebook, Twitter & Instagram ads. NICHOLAS – 3rd Yr student Makerere University • Native Social media user on Facebook, Twitter, LinkedIn, Instagram. • Looking for a job or internship. • Targeted through Facebook, Twitter, Instagram & LinkedIn Articles Bank Website • Equity & Money Markets • Oil & Gas • Asset Financing • Infrastructure Financing • Asset Financing • Working Capital Loans • Lines of Credit • Home Loans • Asset Financing • Home Loans • Commercial Mortgage • Business Loans • U-savers account • SavePlus • Internship/Employment
  • 17. The Herdsman Analogy • Ranch – Your Company Page • Cows – Followers • Grass – Content • Milk/Beef – Engagement/Sales
  • 18. PERSONAL BRANDING ON SOCIAL MEDIA
  • 19. Setting your Goals Vision Company Goals Marketing targets Digital objectives Metric & Measurements
  • 20. Personal branding on digital Passion and purpose Random mutterings online shows lack of focus. Make sure you have your direction and purpose clear as possible.
  • 21. Personal branding on digital Social proof • Building trust online is vital to position yourself as one worthy of reading, following and sharing. This will take time. • Online “social proof” is where you display your evidence of achievements.