2. Joelene Michelle Wessels Page 2
PERSONAL DETAILS
SURNAME : Wessels
FIRST NAME : Joelene Michelle
HOME ADDRESS :
Escombe / Pinetown
South Africa
4001
TELEPHONE (Cell ) : 27 72 600 9364
:
I.D. NUMBER : N/A
DATE OF BIRTH : 16 January 1983
NATIONALITY : South African
SEX : Female
MARITAL STATUS : Single
AGE : 33 Years
HOME LANGUAGE : English
OTHER LANGUAGES : Afrikaans
CRIMINAL OFFENCES : None
HEALTH : Good
DEPENDANTS : 1
DRIVERS LICENSE : Code 8
3. Joelene Michelle Wessels Page 3
EDUCATION & TRAINING
SCHOOL EDUCATION
HIGH SCHOOL ATTENDED : Mowat Park High
HIGHEST STANDARD PASSED : Matric
YEAR COMPLETED : 2000
SUBJECTS PASSED : English (HG Pass)
Afrikaans (HG Pass)
Business Economics (SG Pass)
Biology (SG Pass)
Hotel & Catering (SG Pass)
Travel & Tourism (SG Pass)
TERTIARY EDUCATION
NAME OF INSTITUTION : ITIQ
COURSE : A+ PC Technician
PERIOD : Nov – Dec 1999
GENERAL
I am a dynamic Woman who provides excellent service. I am efficient, loyal and
trustworthy. I strive to deliver outstanding quality work, and to maintain good
relationships with my colleagues.
4. Joelene Michelle Wessels Page 4
I enjoy liaising with different people. I am a self-motivated person who is able to
deal with people on different levels. Self-discipline, routine and a positive approach
enable me to cope with daily tasks, I am able to work on my own and with a team. I
am a fast learner and I have a goal in life that is to grow in a company as well as
within myself.
Awards
2014/15 : Best Support Person
2014/15 : Above & Beyond the Call of Duty
Courses
2015 : First Aid Warden Level 1
2015 : Fire Warden Level 1
2015 : First Aid Act
CURRENT EMPLOYMENT
Name of Company : Auto Trader
Current Position :Corporate Governance Supervisor
October 2014 – Present
Duties:
Reviewing and releasing contracts from Onboarding and Contractual changes from
Trade and Commercial.
Reviewing and releasing new accounts generated by Onboarding.
Resolving any escalated queries from the CG Team.
Ensuring all blocked or suspended accounts are made inactive and in due course,
activating again upon request from Credit Control Supervisor.
Ensure all relevant BDE, AE and ASM are included in correspondence.
Reviewing and Processing all Capex for Management Sign off and placing orders with
relevant suppliers
Vetting and Loading new Suppliers onto X3
Vetting, Loading and Testing of new product codes and rate rises onto Lab and then
into X3 Live
Changes to AE Names and Access Codes onto Carweb.
Weekly completion of Contract Tracker for Sales Review.
5. Joelene Michelle Wessels Page 5
Monthly review of Pagination and complete on Management Pack
Monthly review of Cancellations and verify Churn
Monthly review of Contract Tracker to verify Gain vs Churn.
Monthly review of Call Tracker for monthly costing include publication split
Monthly review of Credits across publication and departments.
Review and confirming BDE and Display Commissions
Reviewing all contracts, from both suppliers and customers (SLA)
Review and implementation of Sales Campaigns (monthly, quarterly and once off)
Attend Monthly Finance Ops meetings and attend to action points
Company Assets – Issuing company vehicles and Phones & Laptops
Healthy and Safety Officer
Overseeing a department of 7 employees
Training of New staff on Department Policy and Procedures.
Team KPI’s and IPC’s
Flash Reports for Department
Name of Company : Auto Trader
Current Position : Corporate Governance
2011 – October 2014 : Promoted to Supervisor
Duties:
Loading of all contracts
Signing off all contracts
Collating company figures Weekly
Customer Cancelations
Customer Queries
Corporate Responsibility and Compliance
Auditing
Confirming all revenue for the week
Ensuring Company Rates/Pricing are adhered to
Name of Company : Auto Trader
: Production Controller/ Salaries Administrator /
& Health & Safety Representative / Trade Admin /
Accounts Assistant, IT Assistant
October 2006 – 2011
Duties: Production / Trade Admin:
Proof Changes
CSI’S
Special Positions
Proofing artwork
Media Agencies, corporate adverts
Error reporting
Ensuring Deadlines are met
Staff training
Consolidating of branch figures (weekly, Monthly)
Management presentations
6. Joelene Michelle Wessels Page 6
Banking of cheques
Courier bags
Customer contracts
Sales KPI’S
Assisting with first and Second interviews
Regional Reports
Stand in for Sales Reps when on leave
Retaining Group Deals
IT Support (Video Conferencing, Skype, WebEx)
Duties: Salaries Administrator
Company policies are implemented and communicated to all staff
Consolidation, filing, signing of all company documentation
Consolidation & reporting of 7 staff salaries
Ensuring all staff sign company property forms
Ensuring company policies are adhered to at all times
Compile and submit expense claim forms
Ensure all leave forms are signed by employee and manager & sent to HR
Ensure all new employees fill out provident fund forms
Duties: Credit Controller
Cashing up Sales Rep’s
Assisting with outstanding payments
Account queries
Banking of clients payments
Weekly consolidation of petty cash
Opening new accounts for clients
Duties: Health & Safety
Ensuring all rules and regulations are adhered to
General office maintenance
Opening and closing of office
EMPLOYMENT HISTORY
Name of Company : Auto Trader
Position : Admin Assistant
13 February 2002 –February 2005
7. Joelene Michelle Wessels Page 7
Duties:
Reception
Banking
Invoicing
Booking daily planners for Reps’s
Client Queries
Sourcing leads for Canvassers
Credit card payments
Name of Company : Auto Trader
Position : Mpumalanga Admin Assistant
February 2005 –October 2006
Duties:
Checking agents paper work
Submitting errors
Customer queries
Proofing client adverts
Processing client payments
Amendments on adverts
Weekly and Monthly Stats
Name of Company : Auto Trader
Position : Capturer (Production)
February 2005 –October 2006
Duties:
Ensuring all adverts have Pictures and contact details
Batching adverts
Training staff on system and software (IP)
Capturing adverts
Position :IT Assistant
8. Joelene Michelle Wessels Page 8
Duties:
Trouble shooting (Microsoft& apple Mac)
Loading new program’s onto PC’s
Training on PC’s
Name of Company : Flora estates
Position : Receptionist/OfficeAdmin
Contract 2 Months
Duties:
Reception/Switchboard
Filing
Typing mandates for properties sold
Consolidate Petty cash
Planning property advertising for the Week
Name of Company : Bayteck Fire cc
Position : Receptionist/Office Admin/Sales
December 2000-January 2001
Duties:
Receptionist / Switchboard
Filing
Typing quotations
Co-ordinate call sheets for reps
Control daily call sheets for sales reps
Telesales
Name of Company : Linco Stationery
9. Joelene Michelle Wessels Page 9
Position : Office Admin Clerk
January 2000-December 2000 Part Time
Duties:
Reception
Sales
Invoicing
Filing
Stock Control
Capturing stock onto system
Name of Company : ISCOR
Position : Office Admin Clerk (Student Trainee)
November 1999 -1 Week
Duties:
Filing
Reception
REFERENCES
Linco Stationary : ElaineMyburgh
(031) 469 1213/6
Auto Trader : Michelle Fryer
(Previous Manager) 084 621 9924
Auto Trader : Andera Sander
(Previous Manager) 083 781 6889