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Search Experience Optimisation
the impact of UX and responsive content on
search engine rankings
linkedin.com/pub/joanne-lumsden
!
Joanne Lumsden
" Joanne Lumsden | SEO & UX 2014
What is SEO
The practice of improving and promoting a website to
increase the number of visitors from search engines.
!
2
" Joanne Lumsden | SEO & UX 2014 3
The areas which to understand the workings of search engine algorithms.
RANKING FACTORS
01 Indexable Content
02 Crawlable Links
03 Keyword Targeting
04Title/Meta Tags
05URL Structure
06
Canonical/Duplicate
Content
4
# UX is user’s interactions, feelings, and opinions about
your website. Additionally, keeping your user engaged
all depends on why and how they found your site -
source/query?
Poor UX will lead to poor SEO
" Joanne Lumsden | SEO & UX 2014 5
AREAS OF UX THAT EFFECT SEO
&
SITE SPEED
%
ENGAGEMENT
$
RESPONSIVE
" Joanne Lumsden | SEO & UX 2014
SITESPEED
Page speed or page load time is crucial, not only
is it a factor in rankings, it's now essential.
&
6
" Joanne Lumsden | SEO & UX 2014 7
Factors that are slowing your site down - effecting UX and ranking
SLOWING YOU DOWN
01 Hosting
02 Media Files
03
CSS, Javascript,
Fonts
04
Platform
theme/plugins
05Site Errors
06SSL
" Joanne Lumsden | SEO & UX 2014 8
Page Load speed and how users engagement degrades with time
3
5
8
10
1 2 3 4 5 6 7 8 9 10
EFFECTS OF TIME
ya lost em
Thoughts are straying
Happy User
'
(
)
" Joanne Lumsden | SEO & UX 2014 9
*
!
♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
57%43%
Will abandon a site
after 3 seconds *
!
♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
45%12%43%
Of these, only those
who will not return *
!
♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂
22%23%12%43%
will go on to tell others
of their experience
" Joanne Lumsden | SEO & UX 2014 10
our client who after technical changes to site, saw improvements
CASE STUDY
✓ Decreased overall site load time - following
googles webmaster tools
✓ Increase in enquiries after site speed increased
✓ Minor keyword improvements seen in ranking
results
✓ Behaviour metrics improved in analytics:
DECREASED LOAD TIME
0
5
10
15
20
April May June July
" Joanne Lumsden | SEO & UX 2014 11
to help with your sites performance and ranking
IMPLEMENTATION
✓ webpagetest.org
✓ googleanalytics
✓ google tools
✓ yslow
✓ web browser - devtools
✓ pingdom
Depends on the site, however following guides and best practices is
best in regards to images, cache and scripts. Using the Googles Site
Speed tools as a guideline.
Various plugins and services found online to optimise scripts and
images.
IMPLEMENTATION tips
TOOLS / TIPS #1
" Joanne Lumsden | SEO & UX 2014
ENGAGEMENT
How ENGAGEMENT and user behaviour metrics
effect ranking factors and Google SERP results.
%
12
" Joanne Lumsden | SEO & UX 2014 13
some simple metrics you can use to understand how google reads quality
SIGNALS OF QUALITY
Engagement Metrics
When a search engine delivers a
page of results to you, they can
measure their success by
observing how you engage with
those results. If you have a
search query, and click through
on a result but immediately hit
the "back" button to try the
another result - the user wasn’t
satisfied with the result.
Machine Learning
Google’s Panda ranking
algorithm, significantly changed
the way it judged websites for
quality. Its computers could now
accurately predict what the
humans would judge as low
quality site. The end result was
a seismic shift which rearranged
over 20% of all of Google's
search results.
Linking Patterns
The engines discovered early on
that the link structure of the web
could serve as a proxy for votes
and popularity - higher quality
sites and information earned
more links than their less useful,
lower quality peers. Nobody
likes to link naturally to a
crummy site.
" Joanne Lumsden | SEO & UX 2014 14
Design using principles of Search Engine Optimisation
DESIGN & SEO
Create content for the user and the search engines01
Push for H1 & H2 tags02
Work to improve link equity, menu functionality, and menu names03
Create clear navigation labels04
Use focused product descriptions and names05
" Joanne Lumsden | SEO & UX 2014
RESPONSIVE
It’s the same person, regardless of what
device they are on.
$
15
" Joanne Lumsden | SEO & UX 2014 16
Google supports 3 different configurations for creating mobile websites
GOOGLE’S TAKE
RESPONSIVE
An optimised web design (RWD)
that enables the site across
different screen sizes without
creating multiple websites.
This is Google's recommended
configuration.
DYNAMIC
When a user visits your site, the
web server detects what kind of
device they are one and presents
a custom page/content on the
same url.
Not cloaking, perhaps the best
solution – where a site can have
multiple interpretations and
delivers the best content
SEPARATE
A separate url and site that is
independent from main website,
with different code and content
(eg. m.yoursite.com.au).
" Joanne Lumsden | SEO & UX 2014 17
,
!
Because responsive design sites have one URL and the same HTML,
it’s easier and more efficient for search engines to crawl, index, and
organise content.
Easily Found
-
FOUND
SITE CRAWL
" Joanne Lumsden | SEO & UX 2014 18
.
77% of mobile searches are
near a PC or when we are at
work.
77%
Sequential screening, 90% use
multiple screens over time to
accomplish a task.
90%
98% of people move between
devices on the same day.
98%
" Joanne Lumsden | SEO & UX 2014 19
With the right set up, will cut down on web maintenance and content creation
Content Management
!
If you have a mobile site that has less content or looks significantly different than
your regular site, you’ll frustrate return visitors who are looking for something they
found on the desktop version.
If you don’t have a mobile site at all, 61% of visitors will return to Google to find a
site that is easily readable. Either way, your bounce rate will rise and your rankings
will drop.
Reduce Frustration
CONTENT
" Joanne Lumsden | SEO & UX 2014 20
Create
Once
Publish
Everywhere
" Joanne Lumsden | SEO & UX 2014 21
/
With a responsive web design, a link to your main site is
a link to your mobile site as well - and visa versa. A
responsively-designed website will have the backlinks of
your original site.
Links & Back Links
-
FOUND
LINK BUILDING
" Joanne Lumsden | SEO & UX 2014 22
✓ DevTools – user agent
overrides
✓ CRO and user testing for
mobile
✓ Qualaroo – surveys
✓ CrazyEgg – heat maps
✓ Optimizely – split testing
View the users interaction across all sources/devices more efficiently
in your Google Analytics account with universal analytics, so you can
get a better understanding of how users interact with all of your
online content.
UNIVERSAL ANALYTICS
MEASURE & TEST
TOOLS & IMPLEMENTATION
" Joanne Lumsden | SEO & UX 2014
SUMMARY
23
Thank You!
joanne.lumsden@roi.com.au
0
& % $
Start small if your site speed is
not optimised, use the tools to
find incremental changes which
will improve your sites
performance.
SITE SPEED
As Google and other Search
Engines develop more
sophisticated algorithms - user
experience will increase in
importance and factors.
ENGAGEMENT
Think about your user, and how
they want to engage with your
content. Deliver the best result
for their experience.
RESPONSIVE

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SEO & UX

  • 1. Search Experience Optimisation the impact of UX and responsive content on search engine rankings linkedin.com/pub/joanne-lumsden ! Joanne Lumsden
  • 2. " Joanne Lumsden | SEO & UX 2014 What is SEO The practice of improving and promoting a website to increase the number of visitors from search engines. ! 2
  • 3. " Joanne Lumsden | SEO & UX 2014 3 The areas which to understand the workings of search engine algorithms. RANKING FACTORS 01 Indexable Content 02 Crawlable Links 03 Keyword Targeting 04Title/Meta Tags 05URL Structure 06 Canonical/Duplicate Content
  • 4. 4 # UX is user’s interactions, feelings, and opinions about your website. Additionally, keeping your user engaged all depends on why and how they found your site - source/query? Poor UX will lead to poor SEO
  • 5. " Joanne Lumsden | SEO & UX 2014 5 AREAS OF UX THAT EFFECT SEO & SITE SPEED % ENGAGEMENT $ RESPONSIVE
  • 6. " Joanne Lumsden | SEO & UX 2014 SITESPEED Page speed or page load time is crucial, not only is it a factor in rankings, it's now essential. & 6
  • 7. " Joanne Lumsden | SEO & UX 2014 7 Factors that are slowing your site down - effecting UX and ranking SLOWING YOU DOWN 01 Hosting 02 Media Files 03 CSS, Javascript, Fonts 04 Platform theme/plugins 05Site Errors 06SSL
  • 8. " Joanne Lumsden | SEO & UX 2014 8 Page Load speed and how users engagement degrades with time 3 5 8 10 1 2 3 4 5 6 7 8 9 10 EFFECTS OF TIME ya lost em Thoughts are straying Happy User ' ( )
  • 9. " Joanne Lumsden | SEO & UX 2014 9 * ! ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ 57%43% Will abandon a site after 3 seconds * ! ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ 45%12%43% Of these, only those who will not return * ! ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ ♂ 22%23%12%43% will go on to tell others of their experience
  • 10. " Joanne Lumsden | SEO & UX 2014 10 our client who after technical changes to site, saw improvements CASE STUDY ✓ Decreased overall site load time - following googles webmaster tools ✓ Increase in enquiries after site speed increased ✓ Minor keyword improvements seen in ranking results ✓ Behaviour metrics improved in analytics: DECREASED LOAD TIME 0 5 10 15 20 April May June July
  • 11. " Joanne Lumsden | SEO & UX 2014 11 to help with your sites performance and ranking IMPLEMENTATION ✓ webpagetest.org ✓ googleanalytics ✓ google tools ✓ yslow ✓ web browser - devtools ✓ pingdom Depends on the site, however following guides and best practices is best in regards to images, cache and scripts. Using the Googles Site Speed tools as a guideline. Various plugins and services found online to optimise scripts and images. IMPLEMENTATION tips TOOLS / TIPS #1
  • 12. " Joanne Lumsden | SEO & UX 2014 ENGAGEMENT How ENGAGEMENT and user behaviour metrics effect ranking factors and Google SERP results. % 12
  • 13. " Joanne Lumsden | SEO & UX 2014 13 some simple metrics you can use to understand how google reads quality SIGNALS OF QUALITY Engagement Metrics When a search engine delivers a page of results to you, they can measure their success by observing how you engage with those results. If you have a search query, and click through on a result but immediately hit the "back" button to try the another result - the user wasn’t satisfied with the result. Machine Learning Google’s Panda ranking algorithm, significantly changed the way it judged websites for quality. Its computers could now accurately predict what the humans would judge as low quality site. The end result was a seismic shift which rearranged over 20% of all of Google's search results. Linking Patterns The engines discovered early on that the link structure of the web could serve as a proxy for votes and popularity - higher quality sites and information earned more links than their less useful, lower quality peers. Nobody likes to link naturally to a crummy site.
  • 14. " Joanne Lumsden | SEO & UX 2014 14 Design using principles of Search Engine Optimisation DESIGN & SEO Create content for the user and the search engines01 Push for H1 & H2 tags02 Work to improve link equity, menu functionality, and menu names03 Create clear navigation labels04 Use focused product descriptions and names05
  • 15. " Joanne Lumsden | SEO & UX 2014 RESPONSIVE It’s the same person, regardless of what device they are on. $ 15
  • 16. " Joanne Lumsden | SEO & UX 2014 16 Google supports 3 different configurations for creating mobile websites GOOGLE’S TAKE RESPONSIVE An optimised web design (RWD) that enables the site across different screen sizes without creating multiple websites. This is Google's recommended configuration. DYNAMIC When a user visits your site, the web server detects what kind of device they are one and presents a custom page/content on the same url. Not cloaking, perhaps the best solution – where a site can have multiple interpretations and delivers the best content SEPARATE A separate url and site that is independent from main website, with different code and content (eg. m.yoursite.com.au).
  • 17. " Joanne Lumsden | SEO & UX 2014 17 , ! Because responsive design sites have one URL and the same HTML, it’s easier and more efficient for search engines to crawl, index, and organise content. Easily Found - FOUND SITE CRAWL
  • 18. " Joanne Lumsden | SEO & UX 2014 18 . 77% of mobile searches are near a PC or when we are at work. 77% Sequential screening, 90% use multiple screens over time to accomplish a task. 90% 98% of people move between devices on the same day. 98%
  • 19. " Joanne Lumsden | SEO & UX 2014 19 With the right set up, will cut down on web maintenance and content creation Content Management ! If you have a mobile site that has less content or looks significantly different than your regular site, you’ll frustrate return visitors who are looking for something they found on the desktop version. If you don’t have a mobile site at all, 61% of visitors will return to Google to find a site that is easily readable. Either way, your bounce rate will rise and your rankings will drop. Reduce Frustration CONTENT
  • 20. " Joanne Lumsden | SEO & UX 2014 20 Create Once Publish Everywhere
  • 21. " Joanne Lumsden | SEO & UX 2014 21 / With a responsive web design, a link to your main site is a link to your mobile site as well - and visa versa. A responsively-designed website will have the backlinks of your original site. Links & Back Links - FOUND LINK BUILDING
  • 22. " Joanne Lumsden | SEO & UX 2014 22 ✓ DevTools – user agent overrides ✓ CRO and user testing for mobile ✓ Qualaroo – surveys ✓ CrazyEgg – heat maps ✓ Optimizely – split testing View the users interaction across all sources/devices more efficiently in your Google Analytics account with universal analytics, so you can get a better understanding of how users interact with all of your online content. UNIVERSAL ANALYTICS MEASURE & TEST TOOLS & IMPLEMENTATION
  • 23. " Joanne Lumsden | SEO & UX 2014 SUMMARY 23 Thank You! joanne.lumsden@roi.com.au 0 & % $ Start small if your site speed is not optimised, use the tools to find incremental changes which will improve your sites performance. SITE SPEED As Google and other Search Engines develop more sophisticated algorithms - user experience will increase in importance and factors. ENGAGEMENT Think about your user, and how they want to engage with your content. Deliver the best result for their experience. RESPONSIVE