Knowledge Management and Office 365: What's Possible, What's Transformative, What you Need to Know
1. Knowledge
Management and
Office 365: What’s
Possible, What’s
Transformative,
and What You
Need to Know Susan Hanley
SharePoint TechFest
April 26, 2017
sue@susanhanley.com
www.susanhanley.com
14. Interact via email,
Skype, or phone.
Rich profile with
expertise, skills,
projects, interests,
and more
Availability
Content and activities from
around their network.
Organizational
and working
relationships
25. Easy access to common
commands
Pin important files for
high visibility
Use columns to sort,
filter, and group
content. Easily add new
columns.
Inline
preview so
you know
you’re
working
with the
right
document
Information
panel lets
you edit
metadata
without
leaving the
context of
the library
At-a-glance
update on
permissions
and activity
Drag-and-
drop files to
share with
group
26. SharePoint is the Files Experience Oprah of Office 365!
Everyone gets a doc lib!
41. Create a team “compact” (SLA)
Naming Conventions
Folders/Metadata
Plan carefully if you are using Microsoft Teams
See: bit.ly/2n632q0 (10 Tips for Teams)
OneDrive vs. Team Site
42. KM outcomes need processes and
behaviors that are recognized as
valuable by the organization
Take a lesson from hockey –
don’t just track goals, also
track and reward assists
43.
44. We need to make sharing and
collaboration super easy!
Work is what you do;
it’s not where you do it.
Mobile experiences
power KM outcomes
53. If your goal is … Then you may want to
use …
Because …
Team sites with a consistent
structure that you define
Classic team sites There is no current way to create a re-
usable template with modern team
sites.
To use a Content Type Hub to
promote a shared taxonomy to
all sites
Classic or Modern Team
Sites
As of February 2017, both classic and
modern sites can leverage the content
type hub – but for modern, you need
to ensure new sites leverage the Hub
Create team sites that everyone
can READ but only team
members can
EDIT/CONTRIBUTE
Classic or Modern Team
Sites
Either may work, but you need to
understand your organizational
objectives and plan for naming
conventions if you are going to allow
self-service site/group creation.