A simple guide introducing Samsung Pay, how to set it up & related FAQs. Published in 2019.

1. d i g i t a l p ay m e n t , s e a m l e s s l y …
Officer – Projects, Merchant Acquiring & Card Issuance
Union National Bank
Abu Dhabi, U.A.E.

2. INTRODUCTION
W H A T I S S A M S U N G P A Y
A secure digital wallet payment service launched by Samsung, with 3 levels
of security. It works wherever you can swipe/tap your card; just wave your
Samsung device near a payment terminal… payment done!
Introducing Samsung Pay... pay digitally...
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Iris Scanner Fingerprint Authentication PIN Authentication
Security
Level 1 –
Security
Level 2 –
Security
Level 3 –
Tokenization
Digital
/ /

3. FEATURES
M O R E T H A N J U S T A W A L L E T
• Carry all of your favorite cards on your devices so you can pay in person
or in-app / online.
• Pay where you want – in-store (no need of internet), in-app & online.
• No fees when using Samsung Pay… instead get extra rewards for the
same purchases you make.
• Fast checkout – just select Samsung Pay at checkout & authenticate the
purchase using iris/fingerprint/PIN.
• Quick global money transfers (in selected countries).
• Lost your device? Stolen?... remotely lock/erase your Samsung Pay
account with Find My Mobile (don’t forget to activate it!).
• Get the same fraud protection your Issuing Bank gives for your
credit/debit cards.
• Samsung Pay does not store any card & card-related info. Only the
token is stored.
Introducing Samsung Pay... pay digitally...
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4. TECHNOLOGY
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Samsung Galaxy S Series
• S10 | S10+ | S10e
• S9 | S9+
• S8 | S8+
• S7 | S7 Edge
• S6 | S6 Edge | S6 Edge+
Galaxy Note Series
• Note 9
• Note 8
• Note 7
• Note 5
Samsung Galaxy A Series
• A9 (2018) | A9 (2016)
• A8 (2018) | A8+ | A8 (2016)
• A7 (2018) | A7 (2017) | A7 (2016)
• A5 (2017) | A5 (2016)
Samsung Wearables
• Galaxy Watch
• Gear Sport
• Gear S3 | Gear S2
Samsung Galaxy J Series
• J7 (2017) | J7 Pro | J7 (2016)
• J5 (2017) | J5 Pro | J5 (2016) and many more…

5. MST
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NFC
• Near Field Communication
• Uses radio waves.
• Allows 2 devices to exchange payment
info quickly at close proximity.
• Works at NFC enabled payment terminals.
• Magnetic Secure Transmission
• Uses magnetic waves.
• Replicates swiping a physical card at the
payment terminal.
• Securely sends payment info directly to
the magnetic stripe card reader without
touching it.
• Meaning… you can pay it any merchant
outlet.
Both transmit the tokenized version
of your card payment credentials
securely to the payment terminal.

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SAMSUNG KNOX
SAMSUNG Knox is a defense-grade mobile security platform built into Samsung smartphones, tablets & wearables at the manufacturing stage, so you
have it the moment you unpack your device. The Knox platform consists of overlapping defense & security mechanisms that protect against intrusion,
malware & malicious threats.
SAMSUNG Knox runs scans to see if your device is secure. It will permanently
disable Samsung Pay on a compromised device to protect your payment info.

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DIGITAL TOKENIZATION
Tokenization is the process of replacing sensitive information, like a consumer’s PAN (Personal Account Number) or 16-digit
card number, with a unique digital identifier called a Token which has no meaningful value if breached.
Tokenization uses a token vault which stores the relationship between the sensitive info & the token. The data in the vault is secured using encryption.
Tokens allow payment processing without exposing actual account/card details, thus reducing fraud & providing faster checkout experiences.
PAN  Personal Account Number
DPAN  Digital PAN
TSP  Token Service Provider
TR  Token Requester
ID&V  IDentification & Verification

8. REGISTRATION
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SAMSUNG ACCOUNT ID CREATION

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SAMSUNG PAY REGISTRATION
Open Samsung Pay & tap “SIGN IN”
Enter Samsung Account ID &
Password, then tap “SIGN IN”
Tap “DONE” once logged in
Review Samsung Pay’s terms &
conditions, then tap “AGREE TO ALL”
SAMSUNG PAY’s
• Terms of Service
• Privacy Notice
• Rewards Terms & Conditions
AGREE TO ALL
Download & install Samsung Pay
(if you don’t have it). Then…

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SAMSUNG PAY REGISTRATION (…CONTINUED – SECURING SAMSUNG PAY)

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ADDING CARD IN SAMSUNG PAY
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You can add a card on Samsung Pay by any of the following means:
• OCR (Optical Character Recognition) – Scan the front of the card using the device camera.
• NFC (Near Field Communication) – Place the card on the back of the device (switch on NFC first). Only cards with logo are supported.
• Enter card manually – Manually enter the cards details (like the demo below).
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Depending on the card Issuing Bank, you’ll get some of the below options to verify your card. Just tap any 1 option:
• SMS – Will be sent to your registered mobile number; for supplementary card, SMS may be sent to the supplementary cardholder’s number (setup in the bank system based on your request).
• Email – Will be sent to your registered email ID; for supplementary card, email may be sent to the supplementary cardholder’s email (setup in the bank system based on your request).
• Call Bank – Contact the card Issuing Bank’s call centre.
Enter the OTP sent to
the SMS or EMAIL
ADDING CARD IN SAMSUNG PAY (…CONTINUED – CARD VERIFICATION)

14. FUNCTIONALITY
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Pay DiscoverHome (before login) Sample Offer
SAMSUNG PAY LOOK & FEEL
Home (after login)

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• All cards in Samsung Pay will be displayed with the Issuing Bank design along with the card product.
• Once activated, Samsung Pay will display a “Card activated” notification with the card product name & the Issuing
Bank logo.
• If a card is not activated, it will be displayed with a white clock on a blue background; against it will be a button to
“ACTIVATE CARD”.
• If a token has been suspended, the card will be displayed with a white exclamation on an orange background.
SAMSUNG PAY LOOK & FEEL

17. SMS NOTIFICATIONS
S A M P L E M E S S A G E S
• REGISTRATION PROCESS
246810 is the OTP for Samsung Pay registration on <Issuing Bank
Card> ending with <last 4 digits of card #>, valid for <MM> minutes.
For more info, call <customer care #>.
• REGISTRATION COMPLETION
Dear Customer, you have successfully registered <Issuing Bank Card>
ending with <last 4 digits of card #> on Samsung Pay. For more info,
call <customer care #>.
• EXCEPTION EVENT (LIKE TOKEN SUSPENDED)
Dear Customer, your <Issuing Bank card> ending with <last 4 digits of
card #> has been <Exception Event> on Samsung Pay. For more info,
call <customer care #>.
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• Tap a card… you’ll get the below info:
o Details of purchases like transaction date & time, merchant name, amount
o The actual card number with last 4 digits.
o The digital card number with last 4 digits.
• The same card can be registered on multiple devices with different tokens.
• Total of 10 cards can be added on Samsung Pay.
• Press to display links to the Issuing Bank details like:
o Customer care number
o Customer care email
o Bank website
o Legal – Terms of Service, Privacy Policy, etc.
• Press to dial the Issuing Bank’s customer care number.
• At the time of purchase, if merchant asks for PIN, enter the 4 digits shown above the card (digital card number).
• If you lose your card/device, contact your Issuing Bank to take necessary actions on your tokens.
• If you change/format/reset your device or email ID, then you need to re-register all your cards on Samsung Pay.
TIPS WHEN USING SAMSUNG PAY

19. COMMON REGISTRATION ISSUES
W H E N R E G I S T E R I N G O N S A M S U N G P A Y …
• Card not supported
Your card issuer doesn’t support this card for Samsung Pay yet.
• Registration failed
The card information is invalid. Try again.
• Registration denied
Your request wasn’t approved by the card issuer. Try another card or
contact your card issuer for more information.
• Registration error
This card cannot be registered. Please try another card or contact
card issuer.
In any case, contact your Issuing Bank who will guide you through the
registration process.
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20. THANK YOU
PAY YOUR BILLS – MOBILE POSTPAID, ELECTRICITY, WATER, GAS, DTH, BROADBAND, LANDLINE, INSURANCE
MAKE PAYMENTS USING SHOW CODE, SCAN CODE & SEND MONEY OPTIONS
BUY GIFT CARDS FOR YOUR LOVED ONES
© Thank you Samsung… Starry Sky background, Samsung Pay logo, Samsung Knox logo, Samsung Developers logo.