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1. Jim Floyd
New York, NY | 917.496.8859 | LinkedIn | jfloydnyc@gmail.com
DIRECTOR | SENIOR PROGRAM MANAGER
Senior leader with proven ability to transform and grow businesses
“Creating Market Differentiation and Cost Savings Through Innovative Program Management Strategies.”
Accomplished Mobility thought leader and subject matter expert with over a decade of experience working with Fortune
500 companies. Consistent ability to deliver new technology innovations, orchestrate global product introductions, and
execute efficient project delivery. Dynamic IT leadership in both line management and strategic advisory roles across global
portfolio management, information management, solution development, and strategic alliances in the mobility market.
Exceptional ability to translate complex technical concepts into tangible business outcomes for executive audiences. Strong
leadership expertise with a customer-focused attitude and the ability to manage multiple high-profile projects. Recognized
for passion of emerging technologies such as Mobility, Internet of Things, and Wearables.
Core Competencies:
Executive Leadership | Program Management | Strategic Alliances | Leadership | Team Building
Mobile Strategy | Enterprise Mobility | Mobile Devices | Project Management | IT Management
Vendor Management | Business Development | Internet of Things | Public Speaking
SELECTED ACHIEVEMENTS
Ø Provided executive C-Level support through tumultuous financial crisis of 2008-10, organizing and producing
CEO town halls, media events, during four rapid CEO turnovers within four years. (AIG)
Ø CIO Magazine 100 Honoree (AIG Office of the CTO), 2017. (AIG)
Ø Thesis of the Year, NYU Division of Programs and Business (Runner Up), 2010. (AIG)
PROFESSIONAL EXPERIENCE
AIG | New York, NY 2004 to Present
Director, Global Mobility Services, Office of the CTO | 2013 - Present
Mobility Leadership
Ø Directly accountable for successful delivery of all global mobility projects.
Ø Reduced total service costs by more than 50%, and remained under $3M annual budget by providing new and improved
mobility technologies for all company and personal devices.
Strategy Development
Ø Produced progressive strategies to:
o Reduce multiple MDM solutions to standardize to singular management platform ($100K annual savings)
o Transfer 20K corporate mobile devices to BYOD (5-year, est. $35M savings).
o Deliver key critical Microsoft O365 applications to 25K global devices while ensuring regulated security and
data loss prevention controls, for $0 increase.
o Update and convert BYOD device platform in 43 countries
o Secure mobile OS service for 400+ BYOD Androids and secure corporate and personal wearable devices.
o Evaluate Microsoft Intune EMM solution against current EMM, internal security and app management
New Functional Group Development
Ø Created independent global engineering and operations team of seven supporting 25K mobility devices across 90
countries, consistently exceeding required SLAs by 95% over four years.
Ø Established operational reporting model across three platforms for view of daily, weekly, monthly regional volume and
usage metrics.
Global Program Management
Ø Eliminated 18K BlackBerry devices in 90 countries and replaced with iPhone and AirWatch, in nine months, reducing
mobile service costs by 42%.
Ø Developed program to integrate Office 365 cloud-based mailboxes to 20K mobile devices at $0 service cost increase.

2. Jim Floyd
New York, NY | 917.496.8859 | LinkedIn | jfloydnyc@gmail.com | Page 2 of 2
Director, Technology Strategy & Architecture Design | AIG Property Casualty 2010 - 2013
Innovative Technology Introduction
o Architected iPad pilot program to standardize iPad platform in first year of its release, culminating with the
early adoption of the platform by senior executives in the enterprise.
o Delivered Mobile Device Management (MDM) platform service to grow iPhone and iPad devices into company
standard, resulting in management of 8K Apple devices in two years.
o Strategically established first global BYOD email service to 35 countries and reduced hardware and wireless
service plan costs by $.5M annually.
Ø Strategic Technology Evaluation
o Program Managed selection of marketplace MDM platforms, developed architecture design strategy, IT
Security review, application standardization, and captured approvals from key stakeholders.
o Produced Unified Communications Service pilots with Microsoft Lync and Skype for 250 employees in 13
countries, to determine strategic effectiveness and demand for desktop video collaboration.
o Evaluated Citrix ShareFile large file distribution platform to determine use case, architecture integration, roll
out strategy, and support methodology.
Ø Cost Savings Delivery
o Rolled out cloud-based Virtual Board Room Book Service for top 200 executives for elimination of $250K in
printing expenses in year one for AIG monthly business review meetings.
Manager, Senior Executive Support 2007 - 2010
Ø Grew Senior Executive Support Services team 40% to 11 technicians and generated global service offering for multimedia
services supporting the top 100 senior executives of AIG, worldwide. Technical liaison for CEO office.
Ø Created conference room standards, reducing implementation costs by 33% and improving customer satisfaction.
Manager, Desktop & Infrastructure Support 2004 - 2007
Enterprise Risk Management Technology
EDUCATION
Executive Program | Internet of Things, Massachusetts Institute of Technology
Masters of Science | Management and Systems | New York University
Graduate Certificate | Network Admin. & Design | Columbia University
Bachelor of Arts (BA) | Theater [Technical] | Western Washington University
PROFESSIONAL DEVELOPMENT
Continuing Education: IoT-Inc. IoT Professional, 2018 | The Internet of Things – King’s College, London, 2015
Speaking Engagements:
Financial Services Panel (AirWatch Connect, VMworld) 2016, 2017
Mobility Center of Excellence Webinar (VOX Mobile), 2014
Associations:
Customer Advisory Board- VMware AirWatch, Samsung, Lookout | Mobility Financial User Group (MFUG) | VOX Mobile
Thought Leaders | Enterprise Mobility Exchange Advisory Board Member
PREVIOUS EXPERIENCE
Professional Concert/Theatrical Production: 10 years of professional experience in concert, theater, and televised
events including The Grammy Awards, Rush (World Tour), Paul Simon (Central Park), Disney’s Beauty and the Beast
SPECIAL INTERESTS
NYC Triathlon, 2016 | Maine Half Ironman, 2017 | NYC 5 Boroughs Series 2018