1. Jim Elee
970 Wallace Dean Rd #5
West Monroe, Louisiana 71291
318.355.9726
eleejim@gmail.com
Summary : Degreed professional with over 12 years of experience in banking operations &
document control, medical practice management and administration and paralegal services
encompassing civil and criminal law, personal injury, mortgages and real estate, estate planning and
collections. Areas of expertise span a comprehensive range of interrelated functions, including but
not limited to:
°Team Building °Process Improvement °Staff Development
°Strategic Planning °Mortgage Banking °Vendor Management
°Paralegal/Investigator °Diversity Champion °Regulatory Compliance
Professional Experience
Clarion Inn & Suites and Conference Center, Monroe, Louisiana November 2015 – Present
Assistant General Manager
Manage, coordinate and direct the operations of a 200 room, full service hotel including a staff of 60
employees that are operating in the following departments: Front Desk, Sales and Catering,
Kitchen, Bar, Housekeeping, Laundry and Maintenance. Further responsibilities including but not
limited to assigning work and set workflow priorities, track and monitor departmental performance;
defining and measuring performance standards and staff development; building and maintaining a
positive work environment; Annual performance appraisals, monthly feedback sessions, continuous
development plans and quality reviews; finding ways to improve processes and operating efficiency;
resolving escalated, complex customer issues, managing budget and revenue forecasting in two
areas, namely, Hotel Occupancy and Corporate/Group meetings.
JP Morgan Chase, Monroe, Louisiana June 2011 – August 2015
Operations Supervisor, November 2011 to August 2015
Manage, coordinate and direct the operations of a unit of 20 to 25 non-exempt employees
responsible for various Operations functions, including but not limited to File Intake, Document
Intake, Research, File Room – Archive Operations, Check Processing & Document Processing; loan
number identification for trailing documents and sorting and routing documents to the correct path for
downstream business partners; assigning work and set workflow priorities, track the units'
performance and monitor daily volume and service levels; defining and measuring performance
standards and staff development; building and maintaining a positive work environment; Annual
performance appraisals, monthly feedback sessions, continuous development plans and quality
reviews; finding ways to improve processes and operating efficiency; resolving escalated, complex
customer issues, managing cost center budget and capacity planning.

2. Accomplishments:
• Rated “High Meets Expectations” on 2012, 2013 & 2014 Performance Reviews.
• Appointed January 2014 by the Monroe Operations Site Manager to the Management
Development Team. Co-designed and implemented two management training tools:
Leadership Talks and Chase Connect
• Representative for V.E.T.S (Voices of Employees That Served) – Business Resource Group.
Board Member 2013 to Present
Client Services Analyst, June 2011 to November 2011
Researching and fulfilling document requests and pay histories from all Lines of Business in the
JP Morgan Chase family, including its third party partners. Was able to quickly grasp the vision of
JP Morgan Chase and the mission of Client Services. Further, was able to learn and proficiently use
over seventeen computer and software systems in a short amount of time.
Sanson Family Medicine, West Monroe, Louisiana August 2009 to May 2011
Medical Administration
Transferred from the law firm to this medical practice to assist staff in the billing/coding section as
well as the day to day operation of the medical clinic. Duties included but not limited to
billing/coding, insurance appeals, medical records management, personal injury and workers'
compensation oversight, collections; oversee clinic HIPPA, OSHA and CLIA compliance; triage
patients, run moderate complex lab tests; supervised 15 employees; other duties required by the
physician.
Accomplishments:
• Established policy and procedures that increased revenue and decreased collections;
• Established an independent moderately complex laboratory;
• Improved medical technology systems for better patient care and support.
Marshall L. Sanson, Attorney At Law, Monroe, Louisiana March 2005 – August 2009
Paralegal
Began working for this firm in 1990. Came back in March 2005, working in all areas of law, namely,
civil and criminal, personal injury – both plaintiff and defendant, real estate – drafting and executing
hundreds of mortgages, deeds, and various loan closing documents, estate law, collections. In
short, a full service law firm.
Freedom Worship Center, Oak Grove, Louisiana July 2002 – October 2010
Senior Pastor
Pastor of a congregation of approximately 75 members. During my time at this church, it transitioned
from a very traditional style of ministry to a relevant, missional work. I considered this ministry a
church “re-plant.” The former name of the church was Oak Grove Church of God. Currently it is the
only multicultural Church of God in the North Delta of Louisiana.

3. Lincoln Surgical Associates, APMC, Ruston, Louisiana April 2003 – August 2004
Practice Manager
New medical practice in Ruston, Louisiana with two physician with well over seven figures in
accounts receivable. Duties in the beginning was to assist in setting up the office, including setting
policy and procedure to setting computer and phone systems. Further duties included, but not
limited to, acted as compliance officer for the practice, oversaw the AR, Insurance verification,
collections, kept up with all Medicare and Medicaid rules and regulations as well as private insurance
fee schedules. Attended three surgical conferences totaling 24 credits of continuing education.
Topics covered were surgery practice management, CPT & ICD-9 coding. Working knowledge of
CPT and ICD-9, and of e-MDs Topsuite, an electronic record, billing and scheduling program
Proficient with XP, WordPerfect, Word, Works, Excel, Lotus, PowerPoint and various other types of
programs.
South Parkway Worship Center, Ruston, Louisiana April 2000 – March 2003
Assistant Pastor
Served as the Senior Pastor's "right hand." Monitored and oversaw various departments in the
church and reported as needed, i.e., Daycare Operations, Music Ministry, TV Ministry, Computer
Network Systems, Multimedia & Internet. Additional administrative functions included handling and
oversee employee medical and dental insurance programs; oversee and maintain auto insurance on
all ministry vehicles (buses and vans.) Typing, filing, supervise maintenance staff. I have a working
knowledge of WordPerfect, Word, Works, Excel, Lotus, PowerPoint, Publisher and various other
types of programs. Oversee church property (70 acres) and report problems to Senior Pastor as
necessary.
Accomplishments
• Upgraded and maintained all computer systems;
• Assisted the Sr. Pastor in the development of 3 construction projects;
• Created Church Website;
• Upgraded Television editing;
• Created Multimedia Department;
• Created Bus Ministry
Military Experience
United States Navy, Paralegal/Administrative Clerk
During active duty and reserve time, tasks included administrative duties, maintaining Officer Service
Records, Naval Instructions, regulations and notices and preparing correspondence. Kept Captain's
Mast Logs (non-judicial punishments), served as court reporter in Captain's Mast proceedings,
Executive Officers (XO) proceedings and Administrative hearings, and worked on Appellate Review
cases.
• Awarded various letters of commendation, awards and medals for outstanding performance of
duties.

4. Education
University of Louisiana at Monroe, Monroe, Louisiana
Junior, BBA – Organizational Leadership GPA 3.5
Beacon University, Columbus, Georgia
Bachelor of Arts, 2004
Christian Life School of Theology, Ruston, Louisiana
Associate of Theology, 2002
Northeast Louisiana University, Monroe, Louisiana,
Notary Public #26597 February 1991
United States Navy, training for Submarines, Security & Weapons, Legal/Paralegal