Resume

1. Jim Butland -(H) 508.756.9481(C) 508.335.9919 (E) jcbutland@charter.net
31-407 BlithewoodAvenue,Worcester, Massachusetts 01604
James Butland
31-407 Blithewood Avenue (H) 508.756.9481
Worcester, Massachusetts 01604 (C) 508.335.9919
(E) jcbutland@charter.net
EXPERIENCE
Software Trainer/Instructional Designer- Contractor 01/99-present
 PeopleSoft 9.2, salesforce.com, Veeva CRM, Maximo, SkyChain, Siebel, Sharepoint, LMS, Windows 8, Office 2007
 SAPRP, EA,IS Media, Payroll, CRM, MM-P2P, O2C
o Knowledge of PM, PS, SCM, FM, SC,FI/CO, BW
 SiebelAnalytics - Market Share/Volume, Call Frequency, Formulary, Planning, Dashboard, Reach/Frequency,
Management Reports, Sample Management, Forecasting, Inventory, Change Management, Queries, Testing
 Certified OnDemand (UPK 12.1) instructionaldesign development. Adobe Captivate 6.0. Snagit.
 Lead/Pilot trainer
 Helpdesk/support - Remedy
Date Client Activity Software
2/2106 - Present Charles River Labs Content Developer/Trainer SAP MM, FI, HCM, SD
8/3/2015-1/15/2016 State of WI Trainer/CourseDeveloper
HCM/Time and Absence/HR
PeopleSoft 9.2/UPK
12.1
7/2014- 7/2015 Janssen/JDS/Mylan
Depomed/ThermoFisher
Trainer-Reps Veeva CRM /
SFDC/Concur
4/2015-6/2015 TVA Trainer - CAP Users Maximo 7.5
2/2015 Abbvie-Quintiles Trainer-Managers/Nurses Veeva CRM/SFDC
9/2014 Sunovion Trainer-Reps Veeva CRM/SFDC
04/2014-6/2014 BMW - nationwide Trainer-Warehouse Mapping/registering
devices/Windows 8
02/2014 McNeil Pediatric Trainer-Reps Veeva CRM /SFDC
4/2013-9/2013 United Airlines-USA,
Germany, Switzerland
Trainer
Cargo-Inbound/Outbound
SkyChain-Mercator
12/2012-4/2013 National Grid Facilitator SAP Payroll
12/2012 Ironwood Trainer-Reps/Managers iRep/SFDC
1/20/11-10/2012 GFEBS-US Army
US/Kuwait
Trainer/Helpdesk/Remedy SAP RP, EA. Knowledge
of PS,PM,FM, FI,MM,
10/2010-10/29/2010 Watson Pharmaceutical Trainer-Reps/Managers Veeva/SFDC
8/2009-10/2010 Covidien
USA/Brazil/China/Mexico
Course developer-UPK/HR,
Payroll/Trainer
PeopleSoft HRMS 9.0
2/2010-6/2010 Commonwealth of MA Trainer/Developer-UPK 3.5.1-
HR, Payroll,T&A
PeopleSoft HRMS 9.0
8/2008-4/2009 NY Times UPK developer-v8.7/Class and
Desk-sidetrainer
SAP IS Media
4/2008-8/2008 MassMutual Course developer-UPK/
Financial Services /Trainer
SAP BI, FS, SD, PDOrg,
Business Package
10/2007-3/2008 RJRT Lead Trainer CPWerx/CAS
10/2007-5/2009 Pfizer-USA and Canada Trainer Dendrite
4/2007-6/2007 Solvay Trainer Manager/Rep Dendrite Mobile

2. Jim Butland -(H) 508.756.9481(C) 508.335.9919 (E) jcbutland@charter.net
31-407 BlithewoodAvenue,Worcester, Massachusetts 01604
EXPERIENCE (continued)
Date Client Activity Software
3/2007-4/2007 Novo Nordisk Trainer Manager/Rep-Tablet Siebel 7.8
1/2007-7/2008 Cardinal Health-
Manufacturing
Manufacturing/Sales
employees. Opportunity,
Planningand Order to Cash
SAP CRM 5.0, BW 7.0
SCM, BI, APO, ECC, SD,
OTC
12/2006-1/2007 Chester Valley
Pharmaceutical
Trainer-Tablet StayinFront 9.2
12/2006-1/2007 Cytyc Trainer-Tablet/Treo/Sales
Forecasting/Opportunities
Siebel 7.8
11/2006 Becton, Dickenson Trainer-HardwareTablet One Note, Journal,
Office
5/2006-12/2006 AstraZeneca Trainer-Tablet Sieblel 7.8
08/2006-09/2006 Otsuka Trainer Siebel 7.8
4/2006-8/2006 Hudson Trainer/Sales Rep-Recruiters PeopleSoft Staffing
3/2006 Sankyo Lead/Rep trainer-reports Dendrite WebForce
10/2005-2/2006 State of MA/Department
of Mental Retardation
Developed web based training,
leader’s guides and job aids.
Train the Trainer.
HCSIS
6/2005-9/2005 Business Objects Pilot/Trainer/Sales
Opportunities/Forecasting/
Documentation
Salesforce.com
6/2005 Forest Labs Lead/DM/Rep Trainer SAP/CRM
Release 4.0
5/2005 ImClone Trainer Siebel 7.7 and
Handheld
5/2005-6/2005 Ethicon Pilot/Trainer Siebel 7.7 eMedical
Handheld/laptop
1999-2005 GSK Lead/DM/Rep Analytics
Trainer/New Hire/Adhoc
Siebel 6.3
Dendrite
2003-2004 Boehringer Ingelheim Lead/DM/Rep Trainer/New
Hire/Documentation
Siebel 7.5
2004 Marsh & McLennan MiddleMarket/Risk
Management
LiveLink
2004 Wyeth DM/Rep New Hire Siebel 7.5
2004
Cordis
Webex Training
2003 Areks Corp Analytics Training
2001 Commonwealth of MA HR/ Payroll/Timeand
Attendance
PeopleSoft HRCMS
7.5/8.0

3. Jim Butland -(H) 508.756.9481(C) 508.335.9919 (E) jcbutland@charter.net
31-407 BlithewoodAvenue,Worcester, Massachusetts 01604
EXPERIENCE (continued)
Tech Resource Group, Raleigh, NC 09/97-01/99
Software Trainer/Consultant
 New Hire/upgrade trainingnation wide to DistrictManagers and Sales Representatives for such
companies as Novartis,DuPont, Bell South, BASF, Innovex, GlaxoSmithKlineBeecham, Wyeth-Ayerst
and Sears.
 Most classes werepresented as an “on-platform”, hands-on trainingcourses designed for all levels of
expertise, with classes averagingabout15 students. Some classeswere based on individual training.
 Windows 95/98/2000NT, Microsoft97,Lotus Notes, Outlook, Exchange, Intra/Internet, Web Based
Courses,Groupwise, Siebel 7.0/7.5, Dendrite, CRM , ERP and a variety of Sales Force/Office
Automation.
Alan Corporation, Westboro, MA 1995-1997
Territory Sales Manager
 Created a sales territory as a 2nd tier supplier for deregulated natural gas.
 Called on commercial and industrial accounts in Central MAand CT.
 Sold a propanefill station programto a 75 chain store customer (largestcustomer in the 45 year
history of the company).
 Met with town selectmen, fireofficialsto get proper licenses.Drew plan-o-grams for proposed sites.
Philip Morris U.S.A., Worcester, MA 1988-1994
Territory Sales Manager-Merchandising,Marketing
 Called on retail/chain headquarters marketingtobacco products in Central MA.
 Increased premium product sales from28%-50%. Introduced lower priced alternatives.
 Consulted with customers to help them become more profitablein their business.
 Executed national sales programs and prospected for new accounts.
 Merchandised products,POS material.
 Supervised part time merchandisers.
 Responsiblefor planning,forecastingand budgeting my territory.
 Promoted to Special AssignmentRepresentative.
Amazing Things/Leading Edge Computer, Norwood, MA 1986-1988
InsideSales Representative
 Created new territories across theUS sellingcomputer peripherals.
 Top producer-promoted to the #1 territory.
Digital Equipment Corporation, Marlboro, MA 1983-1986
FinanceCoordinator
 Worked trade shows around the country handlingcash,deposits and runningreports fromcustomers
around the world.

4. Jim Butland -(H) 508.756.9481(C) 508.335.9919 (E) jcbutland@charter.net
31-407 BlithewoodAvenue,Worcester, Massachusetts 01604
Education
Tandberg University
Video Conferencing July 2009
 TCAP (Tandberg Certified AssociatePartner)
 MXP-TS (Tandberg MXP Technical Support)
 MOVI (Tandberg Provisioning)
 TCTS (Tandberg Certified TMS specialization)
Global Knowledge
OnDemand-UPK Instructional Design Certification January 2007
Central New England College Worcester, MA
Computer Science June 1983
Basic,Fortran,Assembler, Pascal and COBOL.
2-Year Computer ProgrammingCertification
Mount Wachusett Community College Gardner, MA
Business Technology June 1978
Sales,Marketing, Management, Statistics,Financingand Computer Programming.
Associates of Business