1. Jihan Osman
D.O.B: 30/10/1975
Marital Status:- Married
Mobile: 002-010-0211-9889
Mobile: 002-011-1565-1113
e-mail :- jihan.osman@gmail.com
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Objective: Seeking a long term challenging Executive Position where I can
lead better life and working conditions on the personal level, as
well as play a major role to be able to apply and further develop
my acquired experience, academic background and interpersonal
skills on the professional level.
Education:
Bachelor of Information and Communication Engineering 1999
Communications & Electronics Department.
Excellent grade in the graduation project
“Computerized Security Lock System”
Advanced Courses :-
28/7/1995 – 28/10/1995
 Advanced English Courses in the British Council Center.
1/7/1996 – 30/9/1996
 (Auto CAD) Computer courses in the faculty of engineering -
Cairo University
16/7/1999 – 26/10/1999
Computer courses in the faculty of engineering - Cairo University.
 Introduction & DOS
 Microsoft Word
 Microsoft Excell
 Microsoft Power Point
 Microsoft Out-Look
1/4/2002 – 4/10/2003
 Deutsch Courses in Goethe Institute
Stopped on level 4.

2. 14/9/2004 – 16/11/2004
 Professional Business Correspondences –General Course- The
International Center for Etudes of the American University in
Cairo.
28/4/2006 – 28/5/2006
 Professional Business Correspondences – Intermediate Level - The
International Center for Etudes of the American University in
Cairo.
15/4/2007 – 15/6/2007
 Professional Office Managing – General Course - The
International Center for Etudes of the American University in
Cairo.
Jan.2013 – Mar.2013
 Fundamentals of Project Management Course.
 Studies on Professional Business Writing, Office Managing and
Strategic Management.
19/4/2015 – 30/4/2015
 Special course of Document Controlling and Information
Management for Oil and Gas Projects at The American University
in Cairo, New Cairo Campus.
June.2015
 ISO 9001 international standards
 Quality Management System – General for contracting
Languages:-
Arabic: Mother’s Tongue
English: Excellent Command (Spoken – written)
Advanced Training:-
 15/7/1998 -30/7/1998 Training in the National Institution of
Communications
 1/8/1997 – 31/8/1997 Training in the Egyptian Radio and Television
Union.
 15/7/1996 – 30/8/1996 Training on Electrical Maintenance in NEC.
 1/9/1999 – 31/1/2000 Training on Technical Support in EGYPRO.
 14/9/2004 – 16/11/2004 Workshops on the Professional
Business Correspondences - The International Center for
Etudes of the American University in Cairo (AUC).

3. Professional Skills:-
 Excellent user of Microsoft Office Professional 2000 and up to
2010 (Word, Excel, Power Point, Out-Look, Publisher, Visio)
and Exchange.
 Latest Windows including trouble shooting
 Internet / Intranet, ability to run any internet search in no time.
 Excellent User of Primavera (Expedition).
 Assembling and disassembling computers.
 Ability to solve complex hardware and software problems.
 Implementing & Installing Networks.
Professional Experience:-
Dar Al-Mimar Group (DMG) – Engineering, Real Estate &
Hospitality
10/10/2010 – until present time as the Document Control Manager
of the Project Management Office.
General Duties& Responsibilities
 Responsible for overseeing and managing the staff of Document
Control and Packaging that consists of 6 document controllers &
assistances for 11 running projects.
 Participated -for more than 6 months- with one of the most famous
consulting companies in Egypt in preparing, translating and
publishing DMG quality procedures that controls the whole project
cycle from collecting the startup documents until the project closure
passing through all internal and external communication forms.
 Assisting in a continuous development process of projects procedures,
and reporting formats to meet different projects and clients’
requirements.
 Prepared an exclusive coding and filing structure that insures an easy
to use and fast retrieval path to all project documents, drawings,
media or samples. This structure was later implemented in all sister
companies among the group.
 Establish & maintain tracking LOGs to all types of forms and deliver
front line support for information queries to facilitate business
requirements.
 Applying the optimal models and implementing quality controlled
processes to ensure smooth steering of documentation across the
whole project life-cycle, as to make sure maximum efficiency and
highest quality control standards.
 Track and manage information to establish accountability and
traceability and ensure information flow is effective between
contractor, owner representative and Project Management Officer
(PMO).

4.  Ensure the timely turnaround of documentation issued internally or
received externally as well as manage hard & soft copy
documentation on both onsite and offsite archive locations.
 Preparing and issuing periodical progress status reports.
 Attend and contribute to team meetings, as required.
 Control collection and distribution of all necessary project data to all
levels of staff, managers, and contractors.
 In addition to all the above, I was the direct assistant to the CEO of the
Project Management Office including all secretarial functions –
mentioned in details down below - of keeping and processing all
confidential and classified documents, contracts, price offers and
deals.
 Also, general administrative duties including different
correspondences, exchanging mails and preparing meeting agendas.
Hill International – Worldwide Construction Consulting
01/11/2007 – 01/10/2010 the Office Manager and Document
Controller to the site office running three Projects
(Suma Bay, Le Reve & Royal Meadows)
Technical Duties& Responsibilities:-
 Fully Responsible for all project information – drawings, documents
and all correspondence including emails and faxes)
 Keeping and controlling the current status always clear, and an
immutable audit trail of the entire process can be accessed at any time
with High degree of reliability for clarification – based on current,
complete and uniform data
 Traceability of all processes and tamper-proof storage of all project
documents – similar to an aircraft’s black box
 Compiles and maintains control records and related files to release
blueprints, drawings, and engineering documents to operating
departments
 Examines documents, such as blueprints, drawings, change orders,
and specifications to verify completeness and accuracy of data.
 Confers with document originators or engineering liaison personnel
to resolve discrepancies and compiles required changes to documents.
 Posts changes to computerized or manual control records, releases
documents, and notifies affected departments & Maintains related
files.
 May prepare requests for reproduction of documents as well as
preparing reports and memorandums.
 Works with other departments to facilitate project implementations.

5. Financial Record Keeping
 Update database on a monthly basis including inputting all
information, updating data and selection codes prepare and follow-up
letters, reports and payment logs
 Receive all bills, make preliminary approval for payment and produce
checks and billings on
 Maintain accurate financial reports, invoices, approvals and receipts
records for financial review.
 Oversee and follow-up bank accounts and recommend money
transfers as needed.
 Prepare and file monthly, quarterly reports and oversee filing of
annual tax reports
 Maintain past financial records in a sequential and orderly fashion for
reviewing purposes.
General Office Support
 Oversee answering of telephone and distribution of all messages,
emails and faxes in a timely fashion.
 Open mail and distribute daily.
 Perform general administrative duties including work processing,
filing system and scanning.
 Prepare and exchange mail for all notes and meeting agenda of the
Project Manager with input and support from other staff as needed.
 Provide administrative support to all Directors.
 Provide administrative support to other staff as time allows.
 Produce, replenish, and update office forms including time sheets,
expense forms, check approval and bank transfer forms.
 Supervise use of office equipment and train new users as necessary.
 Coordinate meeting schedules and prepare office for any meetings.
 Make copies of missionary letters so people stay informed and
keeping a file copy of each bulletin.
 Assign and monitor clerical and secretarial functions.
DEPA Hotel Interiors (S.A.E.)
15/11/2005 – 30/09/2007 as Executive Assistance to the Project
Manager.
Working in the Project of Golden Pyramids Plaza including both
projects (Holiday Inn Hotel & Commercial Center of City Stars –
Phase II) in parallel.

6. Engineering Division Duties& Responsibilities:-
 Fully responsible for following:
 Managing and controlling the site office, leading a team of two
assistances, document controllers and messengers.
 Handling and distributing incoming as well as preparing all
outgoing documents and paperwork.
 Working daily in cooperation with the technical staff to
prepare all material submittals, sample transmittals, requests
 for information or inspections between our crew and the
Engineering Consultancy Office.
 Preparing and maintaining up to date the logs for all incoming
and outgoing materials, submittals and correspondences.
 Creating and updating a hard and soft filing system for both
projects.
 Collecting all materials and site photos required to prepare the
monthly progress reports as well as producing the up to date
reports in their final form for the Consultant and our company
records.
 Joining and playing a major role in preparing some of the claims
which I shall boldly underline because of the immeasurably
precious knowledge and experiences I acquired through this job.
Executive Assistant to the Project Manager
 Performing all other day-to-day diversified secretarial operation of
the site office.
 Typing all English-Arabic correspondences, reports and memos.
 Prepares special office formats using various data processing
applications.
 Dealing with the Office Confidential-Affairs in a professional
manner.
 Responsible for planning, organizing and arranging all formal and
social events, meetings, appointments, travels, workshops,
conferences, ….etc.
ALSIEF Co. for Constructions and Real Estate – Dubai – UAE.
24/4/2005 – 25/10/2005 as an Executive & Technical Assistance to
the Chief Executive Officer.
Duties& Responsibilities:-
 As the company was during a phase of penetrating the field of
marketing for their buildings, I joined and monitored the team who
prepared all marketing and advertising materials, playing a leading
role of coordination, translation, collecting data and creating the final
data base.

7.  Arranging for marketing and executive meeting as well as gathering
all the required materials for the periodical points to be discussed.
 Joining the CEO, attending all his internal and external meeting and
recording the minutes of meeting.
 Organizing schedules and handling all arrangements needed for
guests including hotel booking and transportations.
 Preparing all power point presentations for both the company and
prospective clients.
 Preparing monthly sales and marketing report.
 Handling all internal and external correspondences and paperwork
for the Engineering Department.
 Worth mentioning also the coordination role which I acted upon as
the link between the technical office and other company' sections
including the head office.
SHOURA GROUP
20/10/2003 – 15/4/2005 as Executive Assistance to the Chairman
& Engineering Division Coordinator.
Engineering Division Coordinator Duties& Responsibilities:-
 Translating technical catalogues and company's business
development tools.
 Arranging & getting-ready the required marketing materials.
 Designing and establishing communicating system between SIA
Abrasives and our firm as their Soul Agent including all purchasing
orders, invoices and correspondence's templates.
 Fully responsible for following up the Importation Process which
including the following:
- Annual Market study including market needs.
- Matching the market needs with catalogs.
- Preparing the Purchase Orders.
- Follow-up of all necessary steps with the shipping agent &
bank.
- Tracing shipments and supervising the steps until Deposit to
our stores including financial and taxes issue.
 Preparing monthly sales and marketing report.
 Monitoring incoming and outgoing process of goods to stores.
 Handling all internal and external correspondences and paperwork
for the Engineering Department.
 Joined and monitored the team participated in MACTECH Exhibition
aiming at creating a higher level of brand awareness.
 Preparing sales and marketing plans for new targeted products in
Egypt as well as identifying the appropriate tools to penetrate the
right targeted markets.

8.  Preparing all power point presentations for both the company and
prospective clients.
 Coordinating appointments and meetings, organizing schedules and
handling all arrangements needed for guests including hotel booking
and transportations.
Executive Commercial Assistant to the Chairman
 Plans, formulates and recommends for the adoption of Chairman
basic Strategic plans, action plans, organizational structure,
organizational charts and programs which will further the objectives
of our firm.
 Serves as Strategic Alliances/communications Specialist, in-charge of
developing strategic alliances and business linkages between foreign
buyers, whole sale/retail buyers, supermarkets and Egyptian
producers and processors.
 Assists analyzing business issues, opportunities and constraints in the
Egyptian business climate.
 Ensure proper implementation of all day-to-day administrative
procedures.
 Directs and coordinates major activities of the staff.
 Maintain effective, professional and friendly relationships with the
staff to ensure proper execution of all decisions of the Chairman.
 Responsible for planning, organizing and arranging all formal and
social events, meetings, appointments, travels, workshops,
conferences, ….etc.
14/10/2001 - 1/10/2004 STEAG encotec GmbH
Cairo Office
Executive Assistance to the General Manager – Middle East.
Duties & Responsibilities:
- Serving as an Executive Assistant for the International Sales
Manager: maintaining calendars, arranging and organizing
appointments, reservations, out-door calls, travel…etc.
- Assisting International Sales Manager in performing duties through
preparing an accurate daily task sheet.
- Handling e-mails screen and sort all in-coming e-mails and drafts
replies.
- Helping in organizing all formal and informal activities, receptions,
parties.
- Handling all incoming phone inquiries as needed, in a manner that
creates good-will.
- Fully in-charge of following up all important pending matters
including financial and administrative affairs.

9. - Creating and maintaining log-book and Chronological filing of all
incoming/outgoing.
- Preparing time and attendance sheets for all in-door/out-door
meetings.
- In-charge of writing invitations, all events arrangement, prepare the
required documents such as (agendas, minutes of meetings and
following-up reports)
- Fully in-charge of communications directly and timely between all
STEAG’s staff existing in Egypt and Germany.
- Types English-Arabic correspondences, reports and memos.
- Prepares special office formats using various data processing
applications.
- Dealing with the Office Confidential-Affairs in a professional
manner.
- Performing all other day-to-day diversified secretarial and
receptionist operation of the office.
1/12/2000 - 30/8/2001 ARTOC Group for Investment &
Development
Administrative Assistance to Chairman & Managing Director
Duties & Responsibilities:
- Organizes and Maintains Chairman and Managing Directors
appointment schedule.
- Handles and Organizes Hotel bookings, airlines reservations, car-
rentals….etc.
- Handles all day-to-day administrative operations of the of Chairman
& Managing Director’s office.
- Handles and screens incoming-outgoing Chairman & Managing
Director phone calls, creates and updates his directory data-base.
- Types English-Arabic correspondences, reports and memos.
- Prepares special office formats using various data processing
applications.
- Prepares and transmits e-mails and fax materials.
- Creates and maintains filling system including chronological files.
- Serves as an office receptionist, screens and refers visitors.
- Acts as a back-up Executive Secretary to Chairman & Managing
Director.
- Ensures discipline, loyalty and keeping office affairs to myself only.

10. 15/1/2000 – 30/11/2000 New Dimension Computer
and Network Solutions
Network Engineer
Duties & Responsibilities:-
- In-charge of assembling & dissembling computers.
- Finding solutions for complex software and hardware problems.
- Visiting sites and installing new software programmers.
- Preparing sales quotations and offers.
- Preparing promotional materials including fliers and brochures for
Exhibitions.
- Working as a back-up Office Manager.
- Managing all daily office operations.
Hobbies:
Music and Reading.
References:-
Available upon request.