1. Impact Measurement of the Global Learning Portfolio at Vestas Wind Systems - SU210 ASTD ICE, Chicago IL May 16, 2010 Learning Objectives: Critically review your own measurement efforts and identify new areas for improvement. Design and implement large scale impact measurement on Kirkpatrick’s Levels 1 – 3. Improve dialogue with the business, based on the facts from impact measurement. Jette Nissen Specialist Impact Measurement [email_address] Lars Julin CEO [email_address]
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4. Global outlook - Local presence Vestas Northern Europe Vestas Mediterranean Vestas Central Europe Vestas Asia Pacific Vestas China Vestas Offshore Vestas Americas Vestas Nacelles A/S Vestas Blades A/S Vestas Spare Parts A/S Vestas Towers A/S Vestas Control Systems A/S Vestas People & Culture Vestas Technology R&D
6. The SAP Case - Background In 2008 the global implementation of SAP started - an Enterprise Resource Planning (ERP) system supporting all the processes in the Vestas Value Chain Training and measurement SAP implementation in the seven regions were completed Sept. 2009 937 courses conducted and measured during the implementation 7,657 were trained anparticipants d measured Impact Measurement of the training – a strategic decision by the Executive Vice President and CFO Service Project Production Development Sales
20. Learning Analysis Objectives SAP SA04 (3 days sales course) Not the one and only truth, but an indication that here lies something worth exploring.
21. Learning Analysis - Answer distribution Process Engineering Pre Post
23. Peopleway India - May '08 China/Korea/Pacific - Sep '08 NEU - Oct '08 Tokyo - Feb '09 MED I - Mar '09 MED II - Sep ’09 29% 7% Average Improvement
24. Continuous Improvement of Vestas global SAP training Improving learning for more than 7,657 participants and produced an overall 68 percent increase in learning 937 learning activities | Impact Measurement at Vestas Wind Systems 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% USA India Asian Pacific Northern Europe MED I Central Europe MED II Learning
25. Training results by course level Northern Europe Course / Post test score 0-60% 61-80% 81-100% Grand Total SERVICE 01 15 28 57 100 SERVICE 02 - PDA 8 21 70 100 SERVICE 03 - TASK MAN. 23 46 31 100 FINANCE&CON 37 41 22 100 PRODUCT LIFECYCLE MAN. 0 56 44 100 PROJECT 28 38 33 100 SALES 9 26 65 100 Supply Chain Management 45 33 23 100 Grand Total 24 32 44 100
29. Thank you for your attention ASTD ICE, Chicago IL May 16, 2010 Copyright Notice These documents are created by Vestas Wind Systems A/S and Peopleway A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be reproduced or copied in any form or by any means—such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior written permission of Vestas Wind Systems A/S and Peopleway A/S. The use of these documents by you, or anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S and Peopleway A/S . You may not alter or remove any trademark, copyright or other notice from the documents. The documents are provided “as is” and Vestas Wind Systems A/S and Peopleway A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you. Jette Nissen Specialist Impact Measurement [email_address] Lars Julin CEO [email_address]