This is our presentation during our Ellective subject, sad to say, this type of file is 2003 version, my original file was 2010 version that has animation when played but it's ok it can still show the slides, it may look messy on the preview but worth it when downloaded.
2. American Statistician
William Edward Deming
At Sioux City, time
Once upon a Iowa
On October 14, 1900 Author
Professorof the Quality Evolution
Father
Consultant Lecturer
3. Contributions
Deming developed a process, based
on Shewhart's, using statistical
control techniques that alerted
managers of the need to intervene in
the production process.
5. Contributions
In 1947 Douglas MacArthur and the
U.S. State Department sent Deming
to Japan to help the war-devastated
Japanese manufacturing plants.
6. Contributions
He introduced these "statistical process
control" methods in a series of lectures
on statistical methods to Japanese
businessmen and engineers. The
Japanese were an attentive audience
and utilized Deming's ideas readily.
They found him charming and
considerate and listened to his ideas.
7. Contributions
His concept of employees working
toward quality fit well into their
personal ideas. His philosophy went
beyond statistical quality control and
encouraged building quality into the
product at all stages.
8. 14 points for management
Eliminate exhortations, and targets for the work
Create a the system constantly. and
Improve plan; publish the aims
force; provide methods of achievement.
purposes of the organization. force.
Institutenumerical quotas for the work
Eliminate training.
Learn and adopt the new philosophy
Remove barriers that rob people of
Teach and institute leadership.
of quality.
pride for workmanship.
Drive out the purpose of trust, and
Understand fear, create inspection;
Encourage education and self
create a climate for innovation.
stop depending on inspection.
improvement for everyone.
Optimize the efforts of teams, groups
Stop awarding to accomplish the
Make action business based on
and staff areas. make it everyone's job.
price alone.
transformation,
10. Some of his quotations
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Jessica Gundaya
Ann &
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Josiebel The
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Toledo
Presentors: Olpindo
"I must be managed. Itherenot
think that people will
"A system problem is at the top;
"The
"Experience by itself teaches nothing."
manage expect notwhat you inspect."
"The workeritself.is miracles. American
"You cantrust; alltothe problem. the
expect is themselves in The
Left
management others problem." data.â
"âIn God we
Westernmanagement thinks
the must that
bring
world, components become
problem is at the top!
selfish, competitive. Wecopy from
they can just can not afford the
Management!"
destructive effect of competition."
Japanâbut they don't
know what to copy!"