Customer service manager (retail sales) CV template
Resume
1. Jerry Laney
11103 W 71st Pl.
Shawnee, KS 66203
Cellular (913) 980-2725
jrrylaney@yahoo.com
Objective
Obtaining employment with a well established and growth oriented company offering opportunities for
advancement and professional development.
Qualification Highlights
h Achieved over ten first place awards in the "Parade of Homes" for custom and upper-end
residential homes.
h Exceeded expectations of the builders enabling them to sell homes using the recognition attained
through the awards.
h Selling our product and services to homeowners and builders to gain their confidence and trust in
our company.
h Directly involved in training, supervising, and performing quality control.
h Recognition with articles in "Home in the Northland" magazine,
Experience
Larry Laney Construction, Shawnee, KS.
Trim Carpenter, New Residential Homes, Remodeling, 1992 - 2014
h Worked on high end custom homes with builders and homeowners. Performed and insured
complete customer satisfaction on all custom work.
h Attained references and recommendations from homeowners, builders and advertising through
customer satisfaction, attention to detail, and quality of work.
h Overcame obstacles and insured quality standards allowing the projects to be completed on time.
h Able to work as a team or independently with little or no supervision.
h Met builders tight deadlines through problem solving and hard work.
Wal-Mart, Overland Park, KS.
Overnight Stock Clerk/Sales Associate, 2000 - 2001
h As a sales associate I assisted customers and worked overnight stock distribution.
h Maintained high volume inventory placement which included setting up displays, cataloging and
storing all overstock in warehouse accurately.
h Service-oriented and people-oriented individual. Possessing strong technical skills and excellent
communication skills.
h Made recommendations to co-workers allowing them to sort and stock in a more efficient and
productive manner. Giving my department time to help other departments when they had more
than usual to stock and catalog for warehouse storage.
Education
H.S. Diploma, 1988
Eldon High School, Eldon Mo.
2. Certificate, 1988
Tri-County Technical School, Eldon, Mo.
2 year Certificate in Marine Services-Inboard/Outboard motor service and repair
Skills
h Attention to detail, problem solving, customer service, reliability, time management, work ethic,
adapts quickly, quality control and productivity/efficiency.