Stress is caused by factors like candidates not showing up for interviews or not meeting targets. The presenter discusses how framing stress as a challenge rather than a threat can promote resilience. Cultivating a growth mindset and constructive team interactions also builds resilience. Changing negative thoughts in response to stressors can alter emotions and behaviors for better outcomes. Most resilience programs do not work well because they lack scientific foundations, scalability, engagement, or tailoring to work needs. The neuroscience of play suggests it can be a powerful way to practice handling unexpected situations and build resilience.
16. Causes of stress in recruitment
Candidates not showing up for work
Not filling vacancies/not finding (good) candidates
(Unrealistic) targets
Robots taking our jobs
FOMO
17. PERCEIVED LACK OF CONTROL
Stress
FramingThreat Challenge
Bad stress Good stress
19. Mindset
Fixed Growth
Being good Getting better
Proving yourself Improving yourself
Demonstrating skills Developing skills
External competition Internal competition
20. Team resilience
Constructive feedback is given often, and perceived as helpful
People listen to understand, they don’t listen to speak
Interactions are non-judgemental (e.g. open-ended questions)
Vulnerability is a quality, not a pitfall
High levels of agility
21. STRESSOR
(e.g. candidate not
showing up)
Thoughts
(what we think affects
what we feel and do)
Emotions
(what we feel affects
what we think and do)
Behaviour
(what we do affects
what we think and feel)
I am stressed.
I can’t do this.
I didn’t perform
as I should
have. See?
I can’t do this.
I feel insecure,
scared,
inadequate.
I’m reluctant to
get to work,
afraid to ask for
help.
22. STRESSOR
(e.g. candidate not
showing up)
Thoughts
(what we think affects
what we feel and do)
Emotions
(what we feel affects
what we think and do)
Behaviour
(what we do affects
what we think and feel)
I am stressed.
I have to do
something now.
I feel pumped up,
a bit tense, but
ready to get to it.
I get to work,
I’m proactive,
and ask for help
if necessary.
23.
24.
25. Why do most resilience programs not work?
● McMindfulness
● No scientific foundation
● Not scalable
● Not tailored to workfloor needs
(e.g. bite-sized and easy to incorporate into daily routine)
● Not engaging