A tool that can help you reach your goals in life. It radically changed the work dominated life my wife and I worked and enabled us to cut our working week in half and double our income.
This talk was given at the GA Members Day in May 2013 and is part of the keynote presentation I give annually at the Ladder Club for newcomers to the greeting card industry. Thanks to Andrew Dymond for the inspiration.
Value Proposition canvas- Customer needs and pains
Looking Back From Perfect
1. Looking Back from Perfect
How we halved our working week
and doubled our income
www.blueeyedsun.co.uk/blog
by Jeremy Corner
at the 2013 GA Members’ Day
3. Looking Back from Perfect
is not about me...
“Oh lord it‟s hard to be humble
when you‟re perfect in every way
I can‟t help but look in the mirror
„cos I get better looking each day”
- Mac Davis
www.blueeyedsun.co.uk/blog
4. Looking Back from Perfect
is about you...
It‟s something
that can only
be measured
on your terms
www.blueeyedsun.co.uk/blog
5. How it all started
In 2003 we won a Gift
of the Year Award for
Best cards for design-led
gift shops and our
turnover doubled.
So did our workload and
stress levels.
www.blueeyedsun.co.uk/blog
7. What is your goal?
• Specific
• Measurable
• Achievable
• Realistic
• Timely
www.blueeyedsun.co.uk/blog
8. GOAL
Only 50% of our time is committed to
BLUE EYED SUN
by 15th April 2005 (in 12 months)
with at least the same income as now
www.blueeyedsun.co.uk/blog
10. What were some of the obstacles
that you had to overcome?
www.blueeyedsun.co.uk/blog
11. Issues voted on
• SYSTEMS: systems - Routines, job description and definitions
• SELF: self discipline - time management, delegation - follow the plan
• STAFF: motivated staff
• OUTSIDE: outside - created another activity outside B.E.S
• SALES: good sales agent team in place
• KEY: key customers
• MORE STAFF: more staff
• BRAND: maintaining brand identity
• NEW PRODUCTS: new products - less in-house activity
• ONE OFF: outsourcing some jobs - one off type jobs
• CAR: bought a car
• OUTSOURCED: outsourced - bookkeeping + credit control
• FUN: fun - we enjoyed our 20 hours at work
• GUILTY: Stopped feeling guilty - at B.E.S.
www.blueeyedsun.co.uk/blog
12. Assessing the obstacles
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|
SELF: self discipline - time management, delegation -
follow the plan
STAFF: motivated staff
OUTSIDE: activity outside B.E.S
SALES: good sales agent team in place
KEY ACCS
MORE STAFF: more staff
BRAND: maintaining brand identity
NEW PRODUCTS: new products - less in-house
activity
ONE OFF: outsourcing some jobs - one off type jobs
CAR: bought a car
OUTSOURCED: outsourced - bookkeeping + credit
control
FUN: enjoy work
GUILTY: Stopped feeling guilty - at B.E.S.
www.blueeyedsun.co.uk/blog
13. Work down the list comparing
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
||
SELF: self discipline - time management, delegation -
follow the plan
STAFF: motivated staff
OUTSIDE: activity outside B.E.S
SALES: good sales agent team in place
KEY ACCS
MORE STAFF: more staff
BRAND: maintaining brand identity
NEW PRODUCTS: new products - less in-house
activity
ONE OFF: outsourcing some jobs - one off type jobs
CAR: bought a car
OUTSOURCED: outsourced - bookkeeping + credit
control
FUN: enjoy work
GUILTY: Stopped feeling guilty - at B.E.S.
www.blueeyedsun.co.uk/blog
14. Assessing the obstacles
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||
SELF: self discipline - time management, delegation -
follow the plan
STAFF: motivated staff
OUTSIDE: activity outside B.E.S
SALES: good sales agent team in place
KEY ACCS
MORE STAFF: more staff
BRAND: maintaining brand identity
NEW PRODUCTS: new products - less in-house
activity
ONE OFF: outsourcing some jobs - one off type jobs
CAR: bought a car
OUTSOURCED: outsourced - bookkeeping + credit
control
FUN: enjoy work
GUILTY: Stopped feeling guilty - at B.E.S.
www.blueeyedsun.co.uk/blog
15. Assessing the obstacles
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||
SELF: self discipline - time management, delegation -
follow the plan
STAFF: motivated staff
OUTSIDE: activity outside B.E.S
SALES: good sales agent team in place |
KEY ACCS
MORE STAFF: more staff
BRAND: maintaining brand identity
NEW PRODUCTS: new products - less in-house
activity
ONE OFF: outsourcing some jobs - one off type jobs
CAR: bought a car
OUTSOURCED: outsourced - bookkeeping + credit
control
FUN: enjoy work
GUILTY: Stopped feeling guilty - at B.E.S.
www.blueeyedsun.co.uk/blog
16. Assessing the obstacles
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||
SELF: self discipline - time management, delegation -
follow the plan
STAFF: motivated staff
OUTSIDE: activity outside B.E.S
SALES: good sales agent team in place |
KEY ACCS |
MORE STAFF: more staff
BRAND: maintaining brand identity
NEW PRODUCTS: new products - less in-house
activity
ONE OFF: outsourcing some jobs - one off type jobs
CAR: bought a car
OUTSOURCED: outsourced - bookkeeping + credit
control
FUN: enjoy work
GUILTY: Stopped feeling guilty - at B.E.S.
www.blueeyedsun.co.uk/blog
17. Assessing the obstacles
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
||||
SELF: self discipline - time management, delegation -
follow the plan
STAFF: motivated staff
OUTSIDE: activity outside B.E.S
SALES: good sales agent team in place |
KEY ACCS |
MORE STAFF: more staff
BRAND: maintaining brand identity
NEW PRODUCTS: new products - less in-house
activity
ONE OFF: outsourcing some jobs - one off type jobs
CAR: bought a car
OUTSOURCED: outsourced - bookkeeping + credit
control
FUN: enjoy work
GUILTY: Stopped feeling guilty - at B.E.S.
www.blueeyedsun.co.uk/blog
18. Assess to the bottom
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||| ||||
SELF: self discipline - time management, delegation -
follow the plan
STAFF: motivated staff
OUTSIDE: activity outside B.E.S
SALES: good sales agent team in place |
KEY ACCS |
MORE STAFF: more staff
BRAND: maintaining brand identity
NEW PRODUCTS: new products - less in-house
activity
|
ONE OFF: outsourcing some jobs - one off type jobs
CAR: bought a car
OUTSOURCED: outsourced - bookkeeping + credit
control
FUN: enjoy work
GUILTY: Stopped feeling guilty - at B.E.S. |
www.blueeyedsun.co.uk/blog
19. Work Down the list not up
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||| ||||
SELF: self discipline - time management, delegation -
follow the plan
|
STAFF: motivated staff
OUTSIDE: activity outside B.E.S
SALES: good sales agent team in place |
KEY ACCS |
MORE STAFF: more staff
BRAND: maintaining brand identity
NEW PRODUCTS: new products - less in-house
activity
|
ONE OFF: outsourcing some jobs - one off type jobs
CAR: bought a car
OUTSOURCED: outsourced - bookkeeping + credit
control
FUN: enjoy work
GUILTY: Stopped feeling guilty - at B.E.S. |
www.blueeyedsun.co.uk/blog
21. Repeat for the next column
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||| |||| ||||
SELF: self discipline - time management, delegation -
follow the plan
|||| |||| ||| |
STAFF: motivated staff |||| |||
OUTSIDE: activity outside B.E.S |||
SALES: good sales agent team in place |||| ||
KEY ACCS ||||
MORE STAFF: more staff |||| ||||
BRAND: maintaining brand identity ||||
NEW PRODUCTS: new products - less in-house
activity
|||| |
ONE OFF: outsourcing some jobs - one off type jobs |
CAR: bought a car ||
OUTSOURCED: outsourced - bookkeeping + credit
control
||||
FUN: enjoy work |||
GUILTY: Stopped feeling guilty - at B.E.S. |||| ||
www.blueeyedsun.co.uk/blog
23. Add columns together to Prioritise
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||| |||| |||| |||| |
SELF: self discipline - time management, delegation -
follow the plan
|||| |||| ||| |||| |||
STAFF: motivated staff |||| ||| ||||
OUTSIDE: activity outside B.E.S ||| |||| |||
SALES: good sales agent team in place |||| || ||
KEY ACCS |||| ||||
MORE STAFF: more staff |||| |||| |||| |||
BRAND: maintaining brand identity |||| ||
NEW PRODUCTS: new products - less in-house
activity
|||| | ||||
ONE OFF: outsourcing some jobs - one off type jobs | |||| ||||
CAR: bought a car || |||| |||| |
OUTSOURCED: outsourced - bookkeeping + credit
control
|||| |||| |||| |
FUN: enjoy work ||| |||| |||
GUILTY: Stopped feeling guilty - at B.E.S. |||| || |||| |||
www.blueeyedsun.co.uk/blog
24. Add the columns to Prioritise
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||| |||| |||| |||| | 21
SELF: self discipline - time management, delegation -
follow the plan
|||| |||| ||| |||| ||| 21
STAFF: motivated staff |||| ||| |||| 12
OUTSIDE: activity outside B.E.S ||| |||| ||| 11
SALES: good sales agent team in place |||| || || 9
KEY ACCS |||| |||| 9
MORE STAFF: more staff |||| |||| |||| ||| 17
BRAND: maintaining brand identity |||| || 6
NEW PRODUCTS: new products - less in-house
activity
|||| | |||| 11
ONE OFF: outsourcing some jobs - one off type jobs | |||| |||| 10
CAR: bought a car || |||| |||| | 13
OUTSOURCED: outsourced - bookkeeping + credit
control
|||| |||| |||| | 16
FUN: enjoy work ||| |||| ||| 11
GUILTY: Stopped feeling guilty - at B.E.S. |||| || |||| ||| 15
www.blueeyedsun.co.uk/blog
25. Sort end column to order Priorities
What‟s most important? What are we worst at? Priority
SYSTEMS: systems - Routines, job description and
definitions
|||| |||| |||| |||| | 21
SELF: self discipline - time management, delegation -
follow the plan
|||| |||| ||| |||| ||| 21
MORE STAFF: more staff |||| |||| |||| ||| 17
OUTSOURCED: outsourced - bookkeeping + credit
control
|||| |||| |||| | 16
GUILTY: Stopped feeling guilty - at B.E.S. |||| || |||| ||| 15
CAR: bought a car || |||| |||| | 13
STAFF: motivated staff |||| ||| |||| 12
OUTSIDE: activity outside B.E.S ||| |||| ||| 11
NEW PRODUCTS: new products - less in-house
activity
|||| | |||| 11
ONE OFF: outsourcing some jobs - one off type jobs | |||| |||| 10
FUN: enjoy work ||| |||| ||| 11
SALES: good sales agent team in place |||| || || 9
KEY ACCS |||| |||| 9
BRAND: maintaining brand identity |||| || 6
www.blueeyedsun.co.uk/blog
27. ACTIONS
• SELF
– Jo takes off Fridays from 12 noon
– Jeremy takes off Thursdays from 12 noon
– Both with immediate effect
• SYSTEMS
– Wednesday afternoon (25th) JC and JO to meet 2-4pm (undisturbed) to define
job functions.
– Every two weeks after that to meet and finalise a job function
– Job functions to all be clearly defined and in place by end of June
• On-going
– Try to manage time better by getting more „undisturbed time‟ regularly
during the day to complete important tasks
www.blueeyedsun.co.uk/blog
28. 12 months on we were there
www.blueeyedsun.co.uk/blog
Celebrating reaching our goal
29. What is your perfect Day/Week?
• On your terms - what is your perfect week?
• What is it that you want from your business?
• Set this as your goal
• Define what‟s important on a sliding scale
• Define what needs improving on a scale
• Use these definitions to prioritise
• Make it a daily habit
• Stay focussed on the plan / goal
• Celebrate success and have fun
www.blueeyedsun.co.uk/blog